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BTMK Solicitors

4.8 | 73 Reviews 73 Reviews | Commercial Property
971 Total Company Reviews info icon Commercial Property | info icon 971 Total Company Reviews Commercial Property | info icon 971 Total Company Reviews

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Accepting new clients

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 620631

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BTMK Solicitors |

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BTMK Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30 (Open)
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Reviews

4.8 /5 73 Reviews
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Rating

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Clients say

What clients say about BTMK Solicitors

Clients praise the firm’s expertise in residential conveyancing, including first-time purchases, sales, new builds, auction transactions, probate, wills and trusts, and power of attorney matters. Reviewers consistently highlight strong knowledge, thoroughness and efficiency, with cases handled smoothly, even under tight deadlines or complex circumstances. The team is valued for clear communication, prompt updates, responsiveness, patience and a calm, reassuring approach. Clients also appreciate their professionalism, friendliness and practical advice, which helps make stressful property transactions feel manageable and well supported.

Professional service
Clear communication
Highly responsive
Patient approach
Knowledgeable advice
Efficient handling
Smooth process
Friendly team
Helpful updates
Quick completion

ReviewSolicitors Review List

Profile image of Esther

Esther

Commercial Property

Fast Speedy and Professional

I recently was appointed Yolanda by the mortgage company I was working with. We were under immense pressure to have everything done by a certain date. Yolanda managed this within 6 working days from start to finish, with 2 hours to spare on the deadline.She and her team are fast, responsive and I would defintely use them again.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Hi Esther. We truly appreciate your recognition of Yolanda and the team's speed and responsiveness, and we would be absolutely delighted to assist you again with any future property transactions. All the very best!

0
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Melanie Price

Housing & Property

Excellent Conveyors

We found the conveyancing department to be excellent. Someone was always available to speak to us and they made a stressful sale so much easier.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for the excellent review, Melanie! We are absolutely delighted to hear that our conveyancing department made such a positive difference for you. Selling a property can be incredibly stressful, so knowing that someone was always available to speak with you and help ease that pressure means the world to us. Thank you for taking the time to share your experience!

0
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Gert Nel

Verified
Housing & Property

The Haven , Auction , Bridging Loan

I recently had the pleasure of working with Hazel Bourke and Matthew Clark from the BTMK Conveyancing Department following my purchase of a house at auction. Their professionalism and dedication were evident throughout the entire process, which involved a complex auction timeline and coordination with multiple stakeholders. From the outset, Hazel and Matthew demonstrated a thorough understanding of the auction process and the specific requirements associated with it. They effectively navigated the various challenges that arose, ensuring that all necessary connections were made promptly and efficiently. One of the standout aspects of my experience was the consistent communication I received. I appreciated the daily email updates on the progress of my application, which kept me informed and reassured during what can often be a stressful time. This level of transparency and commitment to client service truly set them apart. Overall, my admiration for Hazel and Matthew’s handling of my case cannot be overstated. Their expertise and proactive approach made the entire process seamless, and I would highly recommend their services to anyone looking to navigate the complexities of property transactions, especially in an auction context. Thank you, Hazel and Matthew and BTMK team , for your exceptional support and professionalism

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you so much for taking the time to leave such a thoughtful review. Auction purchases come with their own unique pressures and tight timelines and we are really pleased to hear that Hazel and Matthew were able to navigate the complexity with the professionalism and dedication it required. Managing multiple stakeholders whilst keeping everything on track is no small feat and it is wonderful to know that came through in your experience. We will make sure Hazel and Matthew see your kind words, they will be delighted. Congratulations on your new property and we hope to be of assistance to you again in the future!

0
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Donna

Verified
Housing & Property

Purchase

Fantastic dealt with everything smoothly and completed quickly no issues at all. I would like to thank everyone who dealt with my purchase.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that your purchase was handled smoothly and completed quickly, with no issues throughout.

0
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Paul

Housing & Property

remortgage and property purchase

A very professional and efficient solicitor that deals with all my conveyance and financial issues. Highly trusted and I highly recommend them.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Paul, for your review. We’re pleased you found the service professional, efficient, and trustworthy across your remortgage and property purchase.

0
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Other Reviews

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Brodie Chapman

Brodie

Thank you to Gill and the team at BTMK for a great conveyancing process. I have used online conveyancers before and had a very poor experience, so using someone local made a real difference. It felt like the ball was rolling most of the time, and replies were usually received the same day, or within 2–3 days at most. Most importantly, the job got done, and when it came to exchange and completion, everything was sorted quickly and professionally. Thank you again, Gill — I really appreciate all your help!

Thank you for the kind review 🙏

0
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Daniel Frank

Daniel

Simran Rakkar, has been my conveyancing solicitor for my last 2 buy to let properties. I have never been impressed enough to write a review for a conveyancing solicitor before, and I've dealt with a few!! She has truly been a breath of fresh air. She does her absolute best to be available and responds way quicker then I've been used to. She is extremely efficient and both btl properties went through in good time and without a hitch. She is very personable and I can whole heartedly reccomend her services in all things conveyancing. Many thanks Simran. Rgds Danny

Thank you very much for your very kind review, Daniel. We will definitely let Simran and her team know

0
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Mark Everett

Mark

I decided to instruct BTMK for my conveyancing after using them for a separate legal service previously at their Leigh Office. That experience was excellent! The conveyancing experience however has been very poor with a lack of communication in relation to specific matters that have been presented. I will not be using BTMK going forward and will next be contacting the senior management team shortly to share my experience and even chase my disinstruction status. A very poor communication experience for me that lacked customer engagement. Unfortunately, my future custom and trust has been eroded.

Hello Mark. I’m very sorry to hear about this. I am the managing director and I would be grateful to have a call with you so that I can understand the challenges more carefully. When convenient, would you like to email me directly on nitin.khandhia@btmk.co.uk

0
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Andrew Bawden

Andrew

BTMK have dealt with a few things for me over the last two years , probate , house sale , title deeds &. most recently a factory sale & legal definitions for a dispute ! So I’ve dealt with four different departments & all have been extremely efficient & professional so I would have no hesitation in recommending their services !

Thank you, Andrew, for your very kind review.

0
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Rebecca Porter

Rebecca

Yolanda and the team were brilliant in the conveyancing process and couldn’t recommend BTMK enough

Thank you for the very kind review. We will feedback to Yolanda and her team.

0
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Reviews

4.7 /5 971 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

Clients praise the firm’s expertise in residential conveyancing, including first-time purchases, sales, new builds, auction transactions, probate, wills and trusts, and power of attorney matters. Reviewers consistently highlight strong knowledge, thoroughness and efficiency, with cases handled smoothly, even under tight deadlines or complex circumstances. The team is valued for clear communication, prompt updates, responsiveness, patience and a calm, reassuring approach. Clients also appreciate their professionalism, friendliness and practical advice, which helps make stressful property transactions feel manageable and well supported.

Professional service
Clear communication
Highly responsive
Patient approach
Knowledgeable advice
Efficient handling
Smooth process
Friendly team
Helpful updates
Quick completion

ReviewSolicitors Review List

Profile image of Jackson

Jackson

Verified

Good Service

We were always able to contact and/or meet with our solicitor or a member of his team. They were friendly, whilst remaining professional, helpful and explained things well.

Legal experts tagged in
this review

0
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Liam & Carly

Verified

House Purchase Perfection

Not our first time using BTMK. Matt, Hazel, Laura, Rosanne and anyone else that has been involved have all been incredibly helpful and responsive. Always appreciated. Thank you.

Legal experts tagged in
this review

0
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Carlton Latchman

Verified
Housing & Property

Excellent!! First class service. I've used Chris Maddison on more than one occasion and each time the service was quick, efficient and successful.

I required the creation of three new leases and a re-mortgage at the same time for a newly converted property. All was completed within a short time and without any issues. Also, it is worth noting that they were very cost effective in comparison to other solicitors that quoted for the work.

Solicitors tagged in
this review

from BTMK Solicitors Limited

We appreciate you taking the time to share your feedback, Carlton. We are pleased to hear that the work was completed efficiently and that you found our service to be good value. Your comments are greatly appreciated.

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Finlay Cullender

Housing & Property

First Time Buyer

We instructed BTMK as conveyancers for our first house purchase. As it was a new build, we were under a tight 6-week deadline to exchange and complete. BTMK worked efficiently to try to meet this deadline, although unfortunately due to lender response times taking a long time, this deadline was missed. We also ended up with the plot being remarketed despite being close to exchange / completion. This was no fault of BTMK and their communication with us as buyers throughout was fantastic. Zia Haque was my main point of contact (Kevin Bourley's team), and his communication, and patience in dealing with my many questions, as well as staying late to progress our file, was very much appreciated. We were understandably stressed out by the process, but Zia & Kevin's calm, communicative approach to the matter, and their expedience in dealing with issues that arose really did make a difference. We had several points that our lender needed clarifying, which took a long time despite chasing, but as soon as these came back (and we required a bespoke indemnity policy), Zia and Kevin quickly acted to obtain the necessary policy to satisfy the lender (and at a good price too). Every item from the lender was actioned swiftly in order to meet the deadline we were facing. Fortunately, we managed to exchange and complete before our final deadline to complete, and we have been left with full confidence in our purchase. It does feel that no stone has been left unturned in the purchase. I would say that one area of improvement for BTMK, particularly for purchasers of new builds, is that the lead time between instructing and the file actually being opened is too long. We waited about 10 working days (2 weeks) before any work started, so this could be looked into as an area for improvement. Once the work started, however, we have no complaints in how they dealt with us, our Seller, or our lender. Both our lenders' and our interests were fully protected in this transaction. Zia and Kevin were both fantastic, and also Kavita Ryatt in the Rayleigh office who handled our Declaration of Trust (and will be handling our Wills).

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you so much for the detailed review, Finlay! New-build deadlines are notoriously tight, and Zia, Kevin, and Kavita will be thrilled to hear their calm, thorough approach gave you total confidence in your first home.

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Teresa

Housing & Property

House Sale

Sale was completed quickly without complications. Thank you Kevin Bourley & team.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback, Teresa. We are pleased to hear that your house sale was completed efficiently and without any issues. We appreciate your recognition of Kevin and the team, and thank you for choosing our firm.

0
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Other Reviews

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Liam Atkins

Liam

Great firm and we have used them several times now. On this occasion they helped us with our house purchase. Would recommend them.

Thank you, Liam, for your very kind review.

0
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Zee A (ZA)

Zee

I cannot recommend Simran Rakkar highly enough. Simran acted as my solicitor during the purchase of my first home, and throughout the transaction she was professional, knowledgeable, responsive, and incredibly patient. The purchase itself became quite stressful at times due to pressure and conflicting information from the vendor, but Simran consistently provided clear, honest advice and guided me through every stage of the process with confidence. Looking back, I now appreciate just how hard she was working behind the scenes on our behalf. Despite my many emails and requests for updates, Simran always took the time to respond thoughtfully and keep me informed. Her calm and pragmatic approach was invaluable during what can often be a very stressful process. Even after completion, when I had concerns about issues I discovered in the property, Simran was quick to advise me and explain my options clearly and honestly. I always felt that she had my best interests at heart. Thank you, Simran, for all your hard work, patience, and dedication. If I ever need conveyancing services again, I would not hesitate to use BTMK and would specifically ask for Simran.

Thank you very much for such a kind and thoughtful review.

0
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Brodie Chapman

Brodie

Thank you to Gill and the team at BTMK for a great conveyancing process. I have used online conveyancers before and had a very poor experience, so using someone local made a real difference. It felt like the ball was rolling most of the time, and replies were usually received the same day, or within 2–3 days at most. Most importantly, the job got done, and when it came to exchange and completion, everything was sorted quickly and professionally. Thank you again, Gill — I really appreciate all your help!

Thank you for the kind review 🙏

0
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Profile image of wellington joy

wellington joy

wellington

BTMK were very helpful when I was buying my house. They were always there to answer questions and I cannot fault their communication. Simran was so helpful and could not recommend more.

Thank you for your kind review. 🙏

0
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Profile image of Daniel Frank

Daniel Frank

Daniel

Simran Rakkar, has been my conveyancing solicitor for my last 2 buy to let properties. I have never been impressed enough to write a review for a conveyancing solicitor before, and I've dealt with a few!! She has truly been a breath of fresh air. She does her absolute best to be available and responds way quicker then I've been used to. She is extremely efficient and both btl properties went through in good time and without a hitch. She is very personable and I can whole heartedly reccomend her services in all things conveyancing. Many thanks Simran. Rgds Danny

Thank you very much for your very kind review, Daniel. We will definitely let Simran and her team know

0
Collected on: Google collection source logo

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