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BTMK Solicitors

4.9 | 281 Reviews 281 Reviews | Commercial Property
894 Total Company Reviews info icon Commercial Property | info icon 894 Total Company Reviews Commercial Property | info icon 894 Total Company Reviews

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Accepting new clients

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 620631

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BTMK Solicitors |

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BTMK Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Reviews

4.9 /5 281 Reviews
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Rating

Review Source

Clients say

What clients say about BTMK Solicitors

The firm specialises in conveyancing, property transactions (including auctions), probate and related estate matters, with clear technical expertise and efficient case handling. Clients praise fast turnaround, thorough attention to detail, proactive communication and reliable problem‑solving. Valued soft skills include responsiveness, professionalism, patience, empathy and approachability; teams are described as supportive, reassuring and easy to contact. Overall clients report smooth, stress‑reducing experiences and strong trust in the firm’s competence and customer care.

fast
responsive
professional
communicative
approachable
knowledgeable
efficient
supportive
patient
thorough

ReviewSolicitors Review List

Profile image of Esther

Esther

Commercial Property

Fast Speedy and Professional

I recently was appointed Yolanda by the mortgage company I was working with. We were under immense pressure to have everything done by a certain date. Yolanda managed this within 6 working days from start to finish, with 2 hours to spare on the deadline.She and her team are fast, responsive and I would defintely use them again.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Hi Esther. We truly appreciate your recognition of Yolanda and the team's speed and responsiveness, and we would be absolutely delighted to assist you again with any future property transactions. All the very best!

0
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Leon

Verified
Housing & Property

No wonder their in The Times Best Law Firms

I approached BTMK for conveyancing on a house sale. From start to finish, they were professional, courteous and communicative. We had a lot of difficulty with the buyers conveyancer, and the whole team went above and beyond to keep things o track. A big thanks to Ollie, Julie and Chris for their fantastic work, thank you!

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you for the wonderful review! We're delighted that Ollie, Julie, and Chris went above and beyond to keep your house sale on track despite a challenging buyer's conveyancer. Keeping things professional and communicative is what we do best. Thank you for choosing BTMK Solicitors, Leon, and best wishes for the future!

0
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Mr Lumsden

Verified
Housing & Property

Remortgage

​I had an outstanding experience working with Gill Neil at BTMK Southend and would highly recommend her services. Conveyancing can often be a stressful and overwhelming process, but Gill made the entire transaction seamless and straightforward from start to finish. Her attention to detail, professionalism, and proactive communication were exemplary. I was kept informed at every key stage, and any potential hurdles were handled swiftly and efficiently. ​It is rare to find legal support that combines such high-level expertise with a genuinely approachable and reassuring manner. I am incredibly grateful for her hard work and dedication, and I would definitely use Gill and the team at BTMK again for any future legal needs

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you so much for taking the time to share your outstanding experience. Remortgaging and conveyancing can indeed feel overwhelming, so we are delighted that Gill delivered such a seamless and straightforward transaction. We look forward to welcoming you back to BTMK Solicitors for any future legal needs!

0
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Anonymous

Verified
Housing & Property

Very happy with Kevin Bourley's team

Kevin Bourley's team helped with the purchase of our home and we were very happy with the service. Buying a property can be incredibly stressful, but they made the process much more manageable. The team were professional throughout and communication was clear and responsive, which really helped put our minds at ease. There were a couple of minor hiccups along the way, but these were handled well. I wouldn't hesitate to recommend them.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for the fantastic feedback! We know that buying a home can be an incredibly stressful process, so we are absolutely delighted that Kevin's team was able to put your mind at ease and make everything much more manageable. While hiccups can occasionally happen along the way, we are glad the team handled them smoothly, professionally, and with clear, responsive communication.

0
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Paul

Housing & Property

remortgage and property purchase

A very professional and efficient solicitor that deals with all my conveyance and financial issues. Highly trusted and I highly recommend them.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Paul, for your review. We’re pleased you found the service professional, efficient, and trustworthy across your remortgage and property purchase.

0
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Other Reviews

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TJ

A client

No follow up after exchange of contracts, unanswered questions that couldn't be answered before exchange and no response after exchange. Once you complete, they don't see you as a customer anymore.

0
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jackie

jackie

The sale of our property was far from straight forward .Kevin and his team were excellent and very professional . Thank you Kevin, Danielle and Alix

0
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Michael

Michael

I used Marcus Baum a few years ago for the purchase of a flat which went very smoothly and timely. I decided to use a cheaper solicitor for the sale which turned out to be a big mistake. You really do get what you pay for in this line of business. Therefore I went with Marcus Baum again to purchase my house and was assigned the same conveyancer as last time (Kevin) which was great. The sale progressed at a good speed and I was kept up to date regularly. Any queries were responded to promptly by either Kevin or one of his secretary's. My advice to anyone buying is pay the bit extra and go with a professional firm such as Marcus Baum instead of saving a few pennies using a conveyancing farm. It's likely the most expensive purchase of your life so it's worth getting it done properly!

0
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Adam

Adam

Yolanda was absolutely brilliant during what was an incredibly turbulent house purchase/sale process for us. We can't thank Yolanda and BTMK enough for their support, and would highly recommend them to anyone looking to move house!

0
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Fahmid

Housing & Property

Fahmid

It was third time we have used BTMK Marcus Baum Solicitors, and our experience as been absolutely fantastic in all three occasions and we highly recommend this firm! Recently, we purchased two investment properties. We were extremely impressed with the way Yolanda Hollis kept regular communication throughout conveyancing process, prompt replies to queries and professionalism. The way she handled our case with the first property, I requested if we can have her dealing with the second property aswell, and she very kindly agreed. It was a delight and she continued with providing consistent first class service, ensuring our completion is done on the date set. Thank you Yolanda Hollis and BTMK for consistent first class service throughout the conveyancing process of our last two purchases. Kind regards Fahmid & Sumaya

Legal experts tagged in
this review

Reply by profile image of Nitin Khandhia

Nitin Khandhia

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Reviews

4.8 /5 894 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

The firm specialises in conveyancing, property transactions (including auctions), probate and related estate matters, with clear technical expertise and efficient case handling. Clients praise fast turnaround, thorough attention to detail, proactive communication and reliable problem‑solving. Valued soft skills include responsiveness, professionalism, patience, empathy and approachability; teams are described as supportive, reassuring and easy to contact. Overall clients report smooth, stress‑reducing experiences and strong trust in the firm’s competence and customer care.

fast
responsive
professional
communicative
approachable
knowledgeable
efficient
supportive
patient
thorough

ReviewSolicitors Review List

Profile image of Esther

Esther

Commercial Property

Fast Speedy and Professional

I recently was appointed Yolanda by the mortgage company I was working with. We were under immense pressure to have everything done by a certain date. Yolanda managed this within 6 working days from start to finish, with 2 hours to spare on the deadline.She and her team are fast, responsive and I would defintely use them again.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Hi Esther. We truly appreciate your recognition of Yolanda and the team's speed and responsiveness, and we would be absolutely delighted to assist you again with any future property transactions. All the very best!

0
Collected on: ReviewSolicitor collection source logo
Profile image of George Whitmore

George Whitmore

Housing & Property

Excellent service on our first home purchase

We can't recommend BTMK highly enough. As first-time buyers — and after a previous purchase fell through — we were nervous about the whole process, but Phillip and Nitu made it genuinely straightforward from start to finish. They were consistently responsive, kept us informed at every stage, and handled the enquiries thoroughly rather than rushing things through. When questions came up around boundaries and access, they took the time to explain everything clearly and gave us honest, practical advice so we could make informed decisions. Nothing was ever too much trouble, no matter how many questions we asked. Thanks to them, we exchanged and completed smoothly and on the timeline we'd hoped for. A huge thank you to Phillip and Nitu — we're now happily settled in our new home. If you're looking for a conveyancing team who are professional, patient and genuinely on your side, look no further.

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you so much for the incredible review, George! Buying your first home is already a massive milestone, but navigating it after a previous purchase has fallen through can be incredibly stressful. We are absolutely thrilled to hear that Philip and Nitu were able to put your minds at ease and make the process genuinely straightforward. Congratulations on exchanging and completing right on your ideal timeline, and we hope you both have many very happy years in your new home!

0
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Profile image of Leon

Leon

Verified
Housing & Property

No wonder their in The Times Best Law Firms

I approached BTMK for conveyancing on a house sale. From start to finish, they were professional, courteous and communicative. We had a lot of difficulty with the buyers conveyancer, and the whole team went above and beyond to keep things o track. A big thanks to Ollie, Julie and Chris for their fantastic work, thank you!

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you for the wonderful review! We're delighted that Ollie, Julie, and Chris went above and beyond to keep your house sale on track despite a challenging buyer's conveyancer. Keeping things professional and communicative is what we do best. Thank you for choosing BTMK Solicitors, Leon, and best wishes for the future!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mr Lumsden

Mr Lumsden

Verified
Housing & Property

Remortgage

​I had an outstanding experience working with Gill Neil at BTMK Southend and would highly recommend her services. Conveyancing can often be a stressful and overwhelming process, but Gill made the entire transaction seamless and straightforward from start to finish. Her attention to detail, professionalism, and proactive communication were exemplary. I was kept informed at every key stage, and any potential hurdles were handled swiftly and efficiently. ​It is rare to find legal support that combines such high-level expertise with a genuinely approachable and reassuring manner. I am incredibly grateful for her hard work and dedication, and I would definitely use Gill and the team at BTMK again for any future legal needs

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you so much for taking the time to share your outstanding experience. Remortgaging and conveyancing can indeed feel overwhelming, so we are delighted that Gill delivered such a seamless and straightforward transaction. We look forward to welcoming you back to BTMK Solicitors for any future legal needs!

0
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Profile image of Christopher Heritage

Christopher Heritage

Verified
Wills, Trusts & Probate

A highly satisfactory outcome.

We would wholeheartedly recommend Jessica to represent you, she is extremely professional and left no stone unturned to pursue our case. She has guided us through a very stressful time and her knowledge and experience lead to a very successful outcome.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Christopher. Ensuring no detail is overlooked while supporting our clients through difficult times is exactly what we strive for. I will be sure to pass your wonderful feedback on to Jessica, and we wish you all the best.

0
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Other Reviews

Profile image of Kiera

Kiera

Kiera

Really appreciate their quick and simple response. Had been back and forth with a previous firm for over 3 months, I contacted BTMK and got a phone call the same day and my questions answered. Unfortunately we can’t pursue the case I wanted, but should I ever need to for anything else then I’ll definitely come back. Great customer service, quick, courteous, and helpful! Thanks again.

A representative from BTMK Solicitors Limited responded to this review

Thanks Kiera. That’s great to hear. We appreciate the review.

0
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Laura

Laura

Very unhappy

A representative from BTMK Solicitors Limited responded to this review

We are very sorry to hear this. If we can help to try and restore your confidence, please could you email us at info@btmk.co.uk

0
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Vita

Vita

I initially instructed a different firm of solicitors in leigh on sea where the service provided was extremely poor. Luckily I realised early enough and changed to BTMK solicitors and Joe Burns was dealing with my case. Joe is very professional and hard workig solicitor! From instruction to completion it took about 4 weeks and that included dealing with some complex issues on the way! Thank you very much!

A representative from BTMK Solicitors Limited responded to this review

Thank you very much for your kind review.

0
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Paul

Paul

We had issues at the beginning but Irfan Kunes was a star and was always there on the phone or via email. We had had a tight deadline and completed thanks to BTMK.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your very kind review, we appreciate it.

0
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Andrew

Andrew

Kevin bouley absolutely did not communicate with my partner and he also said he hadn't been asked to do things that I know he definitely had 😠

A representative from BTMK Solicitors Limited responded to this review

Dear Andrew, I’m very sorry that you’ve had to provide a negative review. If we can look into your matter in more detail, then please feel free to contact me on (01702) 238542 to discuss the matter further.

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