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BTMK Solicitors

4.3 | 36 Reviews 36 Reviews | Dispute Resolution
894 Total Company Reviews info icon Dispute Resolution | info icon 894 Total Company Reviews Dispute Resolution | info icon 894 Total Company Reviews

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Accepting new clients

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 620631

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BTMK Solicitors |

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BTMK Solicitors Review Scores & Client Satisfaction Overview

4.3
Excellent
84%
Value for
Money
86%
Success
Rate
89%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.4/5
Approachability 4.3/5
Documentation Accuracy 4.2/5
Legal Knowledge 4.5/5
Value for money 4.2/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%
Success
Rate
13% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30 (Open)
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

BTMK Solicitors, Chillingstone House, 26 Eastwood Road, Southend-on-Sea, Essex, SS6 7JQ

Reviews

4.3 /5 36 Reviews
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Clients say

What clients say about BTMK Solicitors

The firm specialises in conveyancing, probate, personal injury and auction-related property work, demonstrating strong technical expertise and efficient case management. Clients repeatedly praise clear, proactive communication, responsiveness and thoroughness. Valued soft skills include professionalism, patience, empathy and approachability; the team is described as reassuring, trustworthy and solution-focused, handling complex or stressful matters calmly and keeping clients fully informed throughout.

Consistently responsive
Clear communication
Professional service
Thorough handling
Approachable team
Prompt updates
Knowledgeable staff
Efficient completion
Empathetic support
Went above

ReviewSolicitors Review List

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Christopher Heritage

Verified
Wills, Trusts & Probate

A highly satisfactory outcome.

We would wholeheartedly recommend Jessica to represent you, she is extremely professional and left no stone unturned to pursue our case. She has guided us through a very stressful time and her knowledge and experience lead to a very successful outcome.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Christopher. Ensuring no detail is overlooked while supporting our clients through difficult times is exactly what we strive for. I will be sure to pass your wonderful feedback on to Jessica, and we wish you all the best.

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Anonymous

Verified

Divorce and Financial proceedings

Jaime is a very likeable, and knowledgable Solicitor who guided us through what was at times a very difficult and challenging experience.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that Jaime provided knowledgeable and supportive guidance throughout what was a difficult and challenging time.

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David Hall

Verified

accidentcompensation

following a road traffic accident BTMKwere recommended to me by a close friend for whom they had acted for successfully.Contact having been made the firm led me through the various requirements of the claim and steps to be taken with full details of potential costs and giving advice on limitations.Where medical support was needed arrangements were made by them.Potential risks on settlement refusal and or further action were all explained in a clear and understandable way. To understand my gratitude all conversations etc. were conducted by phone or email and in the 14 months it took i never met any of the lawyers or staff,but that did not seem to matter as all was made clear in laymans language readily understood .

from BTMK Solicitors Limited

Thank you for your kind feedback, David. We’re pleased to hear that our team was able to guide you clearly through the claims process and keep everything understandable and straightforward throughout. We appreciate your trust in BTMK and are glad we could support you during this time.

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Mohan

Outstanding service and professionalism From Simran Rakar

Simran Rakar has been an exceptional solicitor throughout my property purchase, providing clear guidance, professionalism, and consistent support at every stage of the process. She was always approachable, responsive, and thorough, ensuring everything was handled efficiently and with great attention to detail. She made what can often be a stressful experience feel smooth and well-managed, and I always felt confident that my interests were in safe hands. Her dedication, expertise, and commitment to excellent client care truly set her apart. I am extremely grateful for her hard work and would not hesitate to recommend Simran Rakar to anyone looking for a reliable solicitor.

BTMK Solicitors Limited

Dear Mohan, Thank you for your detailed feedback. We are delighted to hear that Simran Rakar provided exceptional, professional, and thorough support throughout your property purchase. It is wonderful to know that her guidance, responsiveness, and dedication helped make a potentially stressful process smooth and reassuring. Your recommendation and kind words are greatly appreciated.

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William

Housing & Property

Simran Rakkah

Simran was recommended by a friend of mine ours. The best recommendation I could've hoped for. Kept us fully informed at every stage, she basically did the work of the other parties solicitors. Returned all calls within minutes. Extremely professional. A fantastic young solicitors and to top it off, a really nice person I wouldn't have the slightest issue in recommending this company.

BTMK Solicitors Limited

Hi William. Thank you so much for your wonderful feedback! We’re thrilled to hear that Simran provided such outstanding support throughout the process, keeping you informed and going above and beyond. We’ll be sure to pass on your kind words—she’ll be delighted! Your recommendation means a great deal to us.

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Other Reviews

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Darren

Darren

I called them a week ago & they said they could do what I needed, & asked me to email for an appointment. Despite further phone calls & emails, no-one has bothered to get back to me. I told them I needed this done before the weekend & they’ve now caused me a lot of grief, & I still need to find a solicitor to do what I need.

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DAVID

DAVID

Adam Fleming was extremely approachable, efficient and professional. His immediate understanding of what was a detailed and relatively complex case was most impressive and inspired complete confidence from the outset. The fact that he achieved a favourable settlement on my behalf when I thought it would not be possible, thus avoiding lengthy and costly litigation, was most impressive. All this whilst keeping costs to a minimum. Could not have asked for more. Adam always went the extra mile and I would thoroughly recommend him and BTMK.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your kind and honest review.

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Andy

Andy

I have had a mixed experience with MB Solicitors. I sold my property over a year ago and through that transaction the solicitor I had was terrible at communicating with me, the estate agents and the purchasers solicitors - because of this the sale was delayed by at least 4-6 weeks. There was no acknowledgement of this delay at all which infuriated me, it was as if everything as ok when it wasnt! 14 months on and I have had the same communication issues with a different solicitor regarding a separate matter. No urgency, no replies and the general feeling that I am an inconvenience. Because of the above issues (which I have toned down quite a lot) I decided to go direct to the MD whos assistant Debbie followed up on immediately, professionally and generally made me feel much better about the situation instantly. Everyone will have different experiences and mine up until Debbie stepped in was terrible and with that I have sent 6 family/fiends to alternative solicitors however, should someone else ask for a recommendation I would instantly point them to either Debbie or Matthew directly.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your feedback and for giving us the opportunity to put things right with you personally.

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Matt Smith

Employment

Matt Smith

The team in the Employment Law Service dealt with my compromise agreement with my employer in a highly professional manner and resolved all queries quickly. Fiona and her team did a fantastic job. Highly recommended.

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Jhon

Jhon

I call them for some help with a dispute, explained the situation to them, they said to come in and have a chat, but before I come put £1,000 into their account, really???

A representative from BTMK Solicitors Limited responded to this review

Mr. Bhallot, sorry to hear of your experience with BTMK. If you would like to contact me directly to discuss your matter, please do so on 01702 238542

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Reviews

4.8 /5 894 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about BTMK Solicitors

The firm specialises in conveyancing, probate, personal injury and auction-related property work, demonstrating strong technical expertise and efficient case management. Clients repeatedly praise clear, proactive communication, responsiveness and thoroughness. Valued soft skills include professionalism, patience, empathy and approachability; the team is described as reassuring, trustworthy and solution-focused, handling complex or stressful matters calmly and keeping clients fully informed throughout.

Consistently responsive
Clear communication
Professional service
Thorough handling
Approachable team
Prompt updates
Knowledgeable staff
Efficient completion
Empathetic support
Went above

ReviewSolicitors Review List

Profile image of Esther

Esther

Commercial Property

Fast Speedy and Professional

I recently was appointed Yolanda by the mortgage company I was working with. We were under immense pressure to have everything done by a certain date. Yolanda managed this within 6 working days from start to finish, with 2 hours to spare on the deadline.She and her team are fast, responsive and I would defintely use them again.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Hi Esther. We truly appreciate your recognition of Yolanda and the team's speed and responsiveness, and we would be absolutely delighted to assist you again with any future property transactions. All the very best!

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George Whitmore

Housing & Property

Excellent service on our first home purchase

We can't recommend BTMK highly enough. As first-time buyers — and after a previous purchase fell through — we were nervous about the whole process, but Phillip and Nitu made it genuinely straightforward from start to finish. They were consistently responsive, kept us informed at every stage, and handled the enquiries thoroughly rather than rushing things through. When questions came up around boundaries and access, they took the time to explain everything clearly and gave us honest, practical advice so we could make informed decisions. Nothing was ever too much trouble, no matter how many questions we asked. Thanks to them, we exchanged and completed smoothly and on the timeline we'd hoped for. A huge thank you to Phillip and Nitu — we're now happily settled in our new home. If you're looking for a conveyancing team who are professional, patient and genuinely on your side, look no further.

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you so much for the incredible review, George! Buying your first home is already a massive milestone, but navigating it after a previous purchase has fallen through can be incredibly stressful. We are absolutely thrilled to hear that Philip and Nitu were able to put your minds at ease and make the process genuinely straightforward. Congratulations on exchanging and completing right on your ideal timeline, and we hope you both have many very happy years in your new home!

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Leon

Verified
Housing & Property

No wonder their in The Times Best Law Firms

I approached BTMK for conveyancing on a house sale. From start to finish, they were professional, courteous and communicative. We had a lot of difficulty with the buyers conveyancer, and the whole team went above and beyond to keep things o track. A big thanks to Ollie, Julie and Chris for their fantastic work, thank you!

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you for the wonderful review! We're delighted that Ollie, Julie, and Chris went above and beyond to keep your house sale on track despite a challenging buyer's conveyancer. Keeping things professional and communicative is what we do best. Thank you for choosing BTMK Solicitors, Leon, and best wishes for the future!

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Mr Lumsden

Verified
Housing & Property

Remortgage

​I had an outstanding experience working with Gill Neil at BTMK Southend and would highly recommend her services. Conveyancing can often be a stressful and overwhelming process, but Gill made the entire transaction seamless and straightforward from start to finish. Her attention to detail, professionalism, and proactive communication were exemplary. I was kept informed at every key stage, and any potential hurdles were handled swiftly and efficiently. ​It is rare to find legal support that combines such high-level expertise with a genuinely approachable and reassuring manner. I am incredibly grateful for her hard work and dedication, and I would definitely use Gill and the team at BTMK again for any future legal needs

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you so much for taking the time to share your outstanding experience. Remortgaging and conveyancing can indeed feel overwhelming, so we are delighted that Gill delivered such a seamless and straightforward transaction. We look forward to welcoming you back to BTMK Solicitors for any future legal needs!

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Christopher Heritage

Verified
Wills, Trusts & Probate

A highly satisfactory outcome.

We would wholeheartedly recommend Jessica to represent you, she is extremely professional and left no stone unturned to pursue our case. She has guided us through a very stressful time and her knowledge and experience lead to a very successful outcome.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Christopher. Ensuring no detail is overlooked while supporting our clients through difficult times is exactly what we strive for. I will be sure to pass your wonderful feedback on to Jessica, and we wish you all the best.

0
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Other Reviews

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Kiera

Kiera

Really appreciate their quick and simple response. Had been back and forth with a previous firm for over 3 months, I contacted BTMK and got a phone call the same day and my questions answered. Unfortunately we can’t pursue the case I wanted, but should I ever need to for anything else then I’ll definitely come back. Great customer service, quick, courteous, and helpful! Thanks again.

A representative from BTMK Solicitors Limited responded to this review

Thanks Kiera. That’s great to hear. We appreciate the review.

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Laura

Laura

Very unhappy

A representative from BTMK Solicitors Limited responded to this review

We are very sorry to hear this. If we can help to try and restore your confidence, please could you email us at info@btmk.co.uk

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Vita

Vita

I initially instructed a different firm of solicitors in leigh on sea where the service provided was extremely poor. Luckily I realised early enough and changed to BTMK solicitors and Joe Burns was dealing with my case. Joe is very professional and hard workig solicitor! From instruction to completion it took about 4 weeks and that included dealing with some complex issues on the way! Thank you very much!

A representative from BTMK Solicitors Limited responded to this review

Thank you very much for your kind review.

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Paul

Paul

We had issues at the beginning but Irfan Kunes was a star and was always there on the phone or via email. We had had a tight deadline and completed thanks to BTMK.

A representative from BTMK Solicitors Limited responded to this review

Thank you for your very kind review, we appreciate it.

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Andrew

Andrew

Kevin bouley absolutely did not communicate with my partner and he also said he hadn't been asked to do things that I know he definitely had 😠

A representative from BTMK Solicitors Limited responded to this review

Dear Andrew, I’m very sorry that you’ve had to provide a negative review. If we can look into your matter in more detail, then please feel free to contact me on (01702) 238542 to discuss the matter further.

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