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BTMK Solicitors

4.8 | 73 Reviews 73 Reviews | Commercial Property
1,075 Total Company Reviews info icon Commercial Property | info icon 1,075 Total Company Reviews Commercial Property | info icon 1,075 Total Company Reviews

BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

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BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621850

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BTMK Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%
Would
Recommend
Would recommend to friends and family: 95%
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
• Btmk Solicitors Ltd T/A Btmk Goodson
• Btmk Solicitors Ltd T/A Btmk Todmans
• Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
Value for money: 92%
9% above
national average
93%
Success
Rate
Satisfied with outcome: 93%
11% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
• Btmk Solicitors Ltd T/A Btmk Goodson
• Btmk Solicitors Ltd T/A Btmk Todmans
• Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30 (Open)
Saturday (Closed)
Sunday (Closed)

BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

Reviews

4.8 /5 73 Reviews
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Rating

Review Source

Clients say

What clients say about BTMK Solicitors

Clients praise the firm for its strong expertise in conveyancing, including house sales and purchases, first-time buyer support, new build transactions, auction purchases, probate, wills, leases, remortgages and trust advice. Reviews highlight efficient handling of complex and time-sensitive matters, with transactions completed smoothly and often quickly. Clients particularly value the team’s clear communication, responsiveness, professionalism, patience, sensitivity and approachable manner. The firm is also commended for being thorough, proactive, reassuring and supportive, helping to reduce stress and keeping clients well informed throughout each process.

Helpful and supportive
Clear communication
Quick responses
Professional service
Friendly approach
Knowledgeable advice
Patient guidance
Efficient handling
Kept updated
Stress-free process

ReviewSolicitors Review List

Profile image of Esther

Esther

Commercial Property

Fast Speedy and Professional

I recently was appointed Yolanda by the mortgage company I was working with. We were under immense pressure to have everything done by a certain date. Yolanda managed this within 6 working days from start to finish, with 2 hours to spare on the deadline.She and her team are fast, responsive and I would defintely use them again.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Hi Esther. We truly appreciate your recognition of Yolanda and the team's speed and responsiveness, and we would be absolutely delighted to assist you again with any future property transactions. All the very best!

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Melanie Price

Housing & Property

Excellent Conveyors

We found the conveyancing department to be excellent. Someone was always available to speak to us and they made a stressful sale so much easier.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for the excellent review, Melanie! We are absolutely delighted to hear that our conveyancing department made such a positive difference for you. Selling a property can be incredibly stressful, so knowing that someone was always available to speak with you and help ease that pressure means the world to us. Thank you for taking the time to share your experience!

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Gert Nel

Verified
Housing & Property

The Haven , Auction , Bridging Loan

I recently had the pleasure of working with Hazel Bourke and Matthew Clark from the BTMK Conveyancing Department following my purchase of a house at auction. Their professionalism and dedication were evident throughout the entire process, which involved a complex auction timeline and coordination with multiple stakeholders. From the outset, Hazel and Matthew demonstrated a thorough understanding of the auction process and the specific requirements associated with it. They effectively navigated the various challenges that arose, ensuring that all necessary connections were made promptly and efficiently. One of the standout aspects of my experience was the consistent communication I received. I appreciated the daily email updates on the progress of my application, which kept me informed and reassured during what can often be a stressful time. This level of transparency and commitment to client service truly set them apart. Overall, my admiration for Hazel and Matthew’s handling of my case cannot be overstated. Their expertise and proactive approach made the entire process seamless, and I would highly recommend their services to anyone looking to navigate the complexities of property transactions, especially in an auction context. Thank you, Hazel and Matthew and BTMK team , for your exceptional support and professionalism

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you so much for taking the time to leave such a thoughtful review. Auction purchases come with their own unique pressures and tight timelines and we are really pleased to hear that Hazel and Matthew were able to navigate the complexity with the professionalism and dedication it required. Managing multiple stakeholders whilst keeping everything on track is no small feat and it is wonderful to know that came through in your experience. We will make sure Hazel and Matthew see your kind words, they will be delighted. Congratulations on your new property and we hope to be of assistance to you again in the future!

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Donna

Verified
Housing & Property

Purchase

Fantastic dealt with everything smoothly and completed quickly no issues at all. I would like to thank everyone who dealt with my purchase.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We’re delighted to hear that your purchase was handled smoothly and completed quickly, with no issues throughout.

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Paul

Housing & Property

remortgage and property purchase

A very professional and efficient solicitor that deals with all my conveyance and financial issues. Highly trusted and I highly recommend them.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you, Paul, for your review. We’re pleased you found the service professional, efficient, and trustworthy across your remortgage and property purchase.

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Other Reviews

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Brodie Chapman

Brodie

Thank you to Gill and the team at BTMK for a great conveyancing process. I have used online conveyancers before and had a very poor experience, so using someone local made a real difference. It felt like the ball was rolling most of the time, and replies were usually received the same day, or within 2–3 days at most. Most importantly, the job got done, and when it came to exchange and completion, everything was sorted quickly and professionally. Thank you again, Gill — I really appreciate all your help!

Thank you for the kind review šŸ™

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Daniel Frank

Daniel

Simran Rakkar, has been my conveyancing solicitor for my last 2 buy to let properties. I have never been impressed enough to write a review for a conveyancing solicitor before, and I've dealt with a few!! She has truly been a breath of fresh air. She does her absolute best to be available and responds way quicker then I've been used to. She is extremely efficient and both btl properties went through in good time and without a hitch. She is very personable and I can whole heartedly reccomend her services in all things conveyancing. Many thanks Simran. Rgds Danny

Thank you very much for your very kind review, Daniel. We will definitely let Simran and her team know

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Mark Everett

Mark

I decided to instruct BTMK for my conveyancing after using them for a separate legal service previously at their Leigh Office. That experience was excellent! The conveyancing experience however has been very poor with a lack of communication in relation to specific matters that have been presented. I will not be using BTMK going forward and will next be contacting the senior management team shortly to share my experience and even chase my disinstruction status. A very poor communication experience for me that lacked customer engagement. Unfortunately, my future custom and trust has been eroded.

Hello Mark. I’m very sorry to hear about this. I am the managing director and I would be grateful to have a call with you so that I can understand the challenges more carefully. When convenient, would you like to email me directly on nitin.khandhia@btmk.co.uk

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Andrew Bawden

Andrew

BTMK have dealt with a few things for me over the last two years , probate , house sale , title deeds &. most recently a factory sale & legal definitions for a dispute ! So I’ve dealt with four different departments & all have been extremely efficient & professional so I would have no hesitation in recommending their services !

Thank you, Andrew, for your very kind review.

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Rebecca Porter

Rebecca

Yolanda and the team were brilliant in the conveyancing process and couldn’t recommend BTMK enough

Thank you for the very kind review. We will feedback to Yolanda and her team.

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Reviews

4.7 /5 1075 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

Clients praise the firm for its strong expertise in conveyancing, including house sales and purchases, first-time buyer support, new build transactions, auction purchases, probate, wills, leases, remortgages and trust advice. Reviews highlight efficient handling of complex and time-sensitive matters, with transactions completed smoothly and often quickly. Clients particularly value the team’s clear communication, responsiveness, professionalism, patience, sensitivity and approachable manner. The firm is also commended for being thorough, proactive, reassuring and supportive, helping to reduce stress and keeping clients well informed throughout each process.

Helpful and supportive
Clear communication
Quick responses
Professional service
Friendly approach
Knowledgeable advice
Patient guidance
Efficient handling
Kept updated
Stress-free process

ReviewSolicitors Review List

Profile image of Tracy Norfolk

Tracy Norfolk

Verified
Housing & Property

Sale and purchase experience šŸ¤—

I had an amazing helpful and supportive experience with BTMK. Kevin Bourley and Kurtis Bourley were always available by phone or email and very helpful and thorough. Zia Haque/Paralegal was so helpful, supportive and showed patience with helping me understand each process. Zia was professional but friendly and easy to talk to and very understanding. Zia made my house selling and buying experience much easier due to his consistent support. Thankyou Zia and the team at BTMK !

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your wonderful feedback, Tracy. We’re pleased Kevin, Kurtis, Zia and the wider team helped make your property transaction a more manageable experience. It’s lovely to hear you felt well supported throughout, and we appreciate you taking the time to share your experience.

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Louis Lincoln

Verified
Housing & Property

Sale of property

We have used BTMK on quite a few occasions. The last two have been with Gill Neil and Jane Morrissey. They have been absolutely brilliant. 10 out 10. Will definitely recommend to friends and family

Legal experts tagged in
this review

from BTMK Solicitors Limited

We are grateful for your continued confidence in BTMK. It is lovely to hear that Gill and Jane have made such a positive impression. Thank you for your recommendation and for choosing us for your property matters.

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Karen

Verified

Great service again

I have used BTMK 3 times now and I cannot fault the service. My daughter and son have also both used them and were extremely happy with them too. Would thoroughly recommend them especially Gill Neil.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your continued trust in BTMK, Karen. We are delighted you and your family have consistently been happy with the service, and we appreciate your recommendation. Your kind words about Gill are greatly appreciated.

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Daniel Hallmark

Housing & Property

Conveyancing

Yolanda & the team were excellent throughout the process. They managed to get the sale of my existing home & new home completed in 7 weeks. Communication was very clear, and I was kept up to date constantly. I’d highly recommend.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for your kind feedback, Daniel. We’re delighted Yolanda and the team were able to complete both transactions within your timeframe and keep you informed throughout. We really appreciate your recommendation.

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Brodenn Faulkner

Verified
Housing & Property

Fantastic Service Throughout Our Sale & Purchase!

We had a brilliant experience with Kevin, Zia and Melinda throughout both the sale of our previous property and the purchase of our new home. The whole team were fantastic from start to finish. They were professional, helpful and kept us updated throughout the process, always taking the time to answer any questions we had. Moving house can be incredibly stressful, especially when dealing with a sale and purchase at the same time, but we always felt that everything was being looked after and that we were in safe hands. A special mention has to go to Zia, who was absolutely fantastic. He was incredibly responsive and always available whenever we needed help or had a question. Having someone so approachable and quick to come back to us made such a difference during what could otherwise have been a very stressful process, and we really appreciated the level of support he gave us. Kevin and Melinda were also brilliant throughout, and the whole team worked incredibly hard to get everything over the line for us. We genuinely couldn’t have asked for a better experience and wouldn’t hesitate to use Kevin, Zia and Melinda again in the future. We would happily recommend them to anyone buying or selling a property. Thank you all again for everything!

Legal experts tagged in
this review

from BTMK Solicitors Limited

Thank you for such wonderful feedback, Brodenn. We are delighted Kevin, Zia and Melinda were able to support you through both your sale and purchase, providing reassurance and clear communication throughout. We really appreciate your recommendation and kind words about the team.

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Other Reviews

Profile image of Anna Weeks

Anna Weeks

Anna

We had a great service from Simran and Ciara dealing with the sale of our parents house in difficult circumstances. They helped guide us through with sensitivity and were very responsive to our questions. Many thanks!

Thank you for your very kind review. We will let the team know.

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Jordana Gowan

Jordana

Simran has been amazing, making the process as easy as it could of been and we are extrememly grateful for everything! Thank you for being apart of our journey and you are incredible! xx

Thank you for the very kind review

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William Sutherland

William

Amazing service Simran kept update at ever stage, And basically did all the sellers solicitors work Thank you

Thank you for your very kind review. We will let Simran and the team know.

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Simon Cole

Simon

Great service from Yolanda and Zoe, always quick to respond and proactive!

Thank you very much for your kind review.

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Ehsan Raja

Ehsan

I would like to express my sincere appreciation for Simran Rakkkar for the exceptional professionalism and dedication she demonstrated throughout the conveyancing process. Simran was highly knowledgeable, responsive, and thorough, keeping me informed at every stage and ensuring that everything was handled efficiently and with great attention to detail. Her approachable manner, clear communication, and commitment to achieving the best outcome made what could have been a stressful process feel smooth and reassuring. I would have no hesitation in recommending Simran to anyone looking for a highly professional, reliable, and client-focused conveyancing service.

Thank you for your very thoughtful review. šŸ™

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