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BTMK Solicitors

5.0 | 23 Reviews 23 Reviews | Personal Injury
1,068 Total Company Reviews info icon Personal Injury | info icon 1,068 Total Company Reviews Personal Injury | info icon 1,068 Total Company Reviews

BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

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BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 621850

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BTMK Solicitors |

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BTMK Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

BTMK Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
9% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

BTMK Solicitors are accredited by

Children Law accreditation awarded to BTMK Solicitors
Family Mediation accreditation awarded to BTMK Solicitors
Personal Injury accreditation awarded to BTMK Solicitors
Trading names:
Btmk Solicitors Ltd T/A Btmk Goodson
Btmk Solicitors Ltd T/A Btmk Todmans
Btmk Solicitors Ltd T/A Marcus Baum

Description

Recognised in the Times Best Law Firms Report 2026, we are an established Essex legal firm trusted for our expertise across all areas of law affecting you and your business. Whatever stage you’re at in life, our team is here to make your personal and professional matters fairer, smoother, less stressful and more rewarding whenever you need us. We’re not just here for today – we’re Lawyers for Life. All of our offices operate 24/7 telephone lines, and we also offer round the clock live chat support via our website. We're people centred and technology focused. We’re also here for every aspect of your world — providing expert legal services for you, your family and your business. Whether it’s safeguarding your loved ones, supporting you through life’s important milestones, or advising your business as it grows and evolves, our lawyers deliver clear, practical and dependable guidance whenever you need it most.

Rankings by area of expertise

The rankings below show the areas of expertise that BTMK Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of BTMK Solicitors

Meet the team of BTMK Solicitors

Contact & Locations - BTMK Solicitors

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30 (Open)
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

BTMK Solicitors / BTMK Marcus Baum, Madison House, 100 Alexandra Road, Southend-on-Sea, Essex, SS1 1HQ

Reviews

5.0 /5 23 Reviews
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Clients say

What clients say about BTMK Solicitors

BTMK Solicitors are praised for expertise in conveyancing, property sales and purchases, probate, wills, leases and remortgages, including complex and time-sensitive transactions. Clients value their efficiency, thoroughness and ability to keep matters moving smoothly to completion. The firm is also consistently described as professional, knowledgeable, responsive and proactive, with clear communication, patience and a reassuring, friendly approach. Many reviews highlight their compassion, helpfulness and willingness to go the extra mile, making stressful legal processes feel straightforward and manageable.

Professional service
Efficient handling
Clear communication
Quick responses
Friendly staff
Knowledgeable team
Proactive updates
Helpful support
Stress free
Prompt advice

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Personal Injury

Expert help and a great outcome

We cannot thank Ruth enough for her hard work after the loss of a beloved Husband and Dad. She is professional, knowledgeable, empathetic and made a sad and stressful situation much smoother. I would highly recommend BTMK to anyone needing their services.

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you for your feedback. We are pleased that Ruth was able to provide professional, knowledgeable, and empathetic support during such a difficult time. Your recommendation means a great deal to us, and we’re glad we could help make the process a little easier for you and your family.

0
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David Hall

Verified

accidentcompensation

following a road traffic accident BTMKwere recommended to me by a close friend for whom they had acted for successfully.Contact having been made the firm led me through the various requirements of the claim and steps to be taken with full details of potential costs and giving advice on limitations.Where medical support was needed arrangements were made by them.Potential risks on settlement refusal and or further action were all explained in a clear and understandable way. To understand my gratitude all conversations etc. were conducted by phone or email and in the 14 months it took i never met any of the lawyers or staff,but that did not seem to matter as all was made clear in laymans language readily understood .

from BTMK Solicitors Limited

Thank you for your kind feedback, David. We’re pleased to hear that our team was able to guide you clearly through the claims process and keep everything understandable and straightforward throughout. We appreciate your trust in BTMK and are glad we could support you during this time.

0
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Ian

Personal Injury

Professionalism to a high standards

Having being involved in a rtc on my motorbike and now having metal implants. Bmtk Solicitors have been there every step and every mile. Ruth was absolutely perfect i couldn't ask for a better Solicitor

Solicitors tagged in
this review

BTMK Solicitors Limited

Thank you, Ian, for your thoughtful review. We’re very sorry to hear about your accident, but we’re glad we could support you throughout your recovery and the claims process. Ruth will be truly touched by your kind words, and we’re pleased to know her professionalism made a difference during such a challenging time. We wish you all the very best in your continued recovery.

0
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Diane Davies

Verified

Accident Claim

Once Connor Green took over my case it all proceeded professionally and was brought to a quick successful conclusion. Connor was extremely friendly, approachable, his communication with all aspects of my case was excellent. Thank you Connor.

Legal experts tagged in
this review

BTMK Solicitors Limited

Thank you, Diane. We're glad Connor provided friendly, approachable, and professional support, leading to a quick and successful conclusion for your case. Your kind words mean a lot to us.

0
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Margaret Fitzgerald

Verified
Personal Injury

Serious injury claim

Johanne has helped me through a very difficult time. I have had a very successful outcome and can not thank her enough. My husband and I are so pleased we found BTMK Solicitors.

Solicitors tagged in
this review

BTMK Solicitors Limited

Thank you for your kind words, Margaret. We’re delighted Johanne could support you through this difficult time and achieve a successful outcome.

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Other Reviews

Profile image of Kelsie

Kelsie

Housing & Property

Kelsie

BTMK dealt with our sale and purchase of our new property. Radka and Kevin did everything to make it as smooth as possible. We are now in our new, forever home and will definitely be recommending BTMK to friends and family.

Legal experts tagged in
this review

A representative from BTMK Solicitors Limited responded to this review

That’s a really kind review, our teams are working under exceptionally difficult circumstances at the moment, so we are doubly pleased that you were happy with our service. We wish you the best of luck in your new home. We will let Kevin & Yolanda know.

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Reviews

4.7 /5 1068 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about BTMK Solicitors

BTMK Solicitors are praised for expertise in conveyancing, property sales and purchases, probate, wills, leases and remortgages, including complex and time-sensitive transactions. Clients value their efficiency, thoroughness and ability to keep matters moving smoothly to completion. The firm is also consistently described as professional, knowledgeable, responsive and proactive, with clear communication, patience and a reassuring, friendly approach. Many reviews highlight their compassion, helpfulness and willingness to go the extra mile, making stressful legal processes feel straightforward and manageable.

Professional service
Efficient handling
Clear communication
Quick responses
Friendly staff
Knowledgeable team
Proactive updates
Helpful support
Stress free
Prompt advice

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Wills, Trusts & Probate

Probate Application

BTMK Solicitors handled my late father’s probate application professionally and efficiently. They made what could have been a difficult process straightforward and stress-free. I’m very happy with their service and would happily recommend them.

from BTMK Solicitors Limited

We appreciate you sharing your experience. It’s reassuring to know that our team handled your father’s probate matter with care and efficiency, making the process as straightforward as possible. Thank you for your trust and kind recommendation.

0
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Great Service

Verified
Housing & Property

What agreat team

my second experience of buying and selling property with BTMK, and how great were Gill and especially JANE in handling all of my problems in a move fraught with problems. GREAT team, GREAT approach to the job, profesional/knowledgeable/friendly, in every aspect of the task......you would do far worse with other solicitors for sure.

Legal experts tagged in
this review

from BTMK Solicitors Limited

We are delighted to hear that our team supported you through another property transaction, particularly when the move presented so many challenges. It is wonderful to know that you found the service professional, knowledgeable and approachable throughout. Thank you for your continued trust in BTMK and for taking the time to share your experience.

0
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Natalie & James

Verified
Wills, Trusts & Probate

Sale of late Father's property

The team at BTMK (Jane & Gill) dealt with the sale of our late Father's property with compassion and professionalism. They responded to queries in a timely manner and kept us up to date with the progress of the sale. We would recommend them to others. Best regards Natalie & James

Legal experts tagged in
this review

from BTMK Solicitors Limited

We are pleased to hear that our team handled the sale with care and professionalism, Natalie and James. It is good to know that you were kept informed and received prompt responses throughout the process. Thank you for placing your trust in BTMK and for recommending our services.

0
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Duncan

Verified
Housing & Property

Team Kevin

So I have had the pleasure of dealing with both Kevin and his excellent team of Melinda and Zia who have been invaluable in keeping me up to date during all the usual fun and games of trying to sell a property. What I really like is they are not afraid to pick up the phone and actually talk to you, a rare commodity in today's world. Great job guys.

Legal experts tagged in
this review

from BTMK Solicitors Limited

Duncan, we’re pleased to hear that Kevin, Melinda and Zia looked after you well throughout your property sale. Keeping clients informed and being available when needed is important to us, so it’s great to know you appreciated their approach.

0
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Julie Newton

Verified
Housing & Property

House Sale & Purchase

The team in the conveyancing office handled our recent sale and purchase. The service was extremely efficient and we felt that the level of communication regarding the progress was excellent. We were very confident that at all times they were genuinely helping both our transactions to progress to completion answering any questions promptly with detail.

Solicitors tagged in
this review

from BTMK Solicitors Limited

Thank you for trusting our firm to handle your move, Julie. It was an absolute pleasure to assist you with both your sale and purchase, and we wish you every happiness in your new home.

0
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Other Reviews

Profile image of William Sutherland

William Sutherland

William

Amazing service Simran kept update at ever stage, And basically did all the sellers solicitors work Thank you

Thank you for your very kind review. We will let Simran and the team know.

0
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Simon Cole

Simon

Great service from Yolanda and Zoe, always quick to respond and proactive!

Thank you very much for your kind review.

0
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Ehsan Raja

Ehsan

I would like to express my sincere appreciation for Simran Rakkkar for the exceptional professionalism and dedication she demonstrated throughout the conveyancing process. Simran was highly knowledgeable, responsive, and thorough, keeping me informed at every stage and ensuring that everything was handled efficiently and with great attention to detail. Her approachable manner, clear communication, and commitment to achieving the best outcome made what could have been a stressful process feel smooth and reassuring. I would have no hesitation in recommending Simran to anyone looking for a highly professional, reliable, and client-focused conveyancing service.

Thank you for your very thoughtful review. 🙏

0
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Liam Atkins

Liam

Great firm and we have used them several times now. On this occasion they helped us with our house purchase. Would recommend them.

Thank you, Liam, for your very kind review.

0
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Megan Abrahams

Megan

Took on my matter and my funds without checking conflicts properly then tried to suggest this is my job to do when a conflict was raised. They did not come back with a suffice response to my complaint, they actually made matters worse and I now have to go down the route of complaining to the legal ombudsman to get my money back. Avoid

Good evening, This is a live matter and whilst we are sorry you've had cause to leave a bad review, due to client confidentiality we are not able to respond through this forum. The matter will be dealt with through the proper channels. BTMK

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