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Jackson Boyd Lawyers

4.6 | 59 Reviews 59 Reviews | Personal Injury
2,254 Total Company Reviews info icon Personal Injury | info icon 2,254 Total Company Reviews Personal Injury | info icon 2,254 Total Company Reviews

Framework, 124 St Vincent Street, G2 5HF, Glasgow, Glasgow City

0141 221 4325

Accepting new clients

Framework, 124 St Vincent Street, G2 5HF, Glasgow, Glasgow City

Regulated by:

The Law Society of Scotland

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Jackson Boyd Lawyers |

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4.6
Excellent
59 Reviews
93%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Jackson Boyd Lawyers are accredited by

The Law Society of Scotland accreditation awarded to Jackson Boyd Lawyers
The Legal 500 UK accreditation awarded to Jackson Boyd Lawyers

Description

For those who have suffered negligence, abuse or injury, Jackson Boyd offers the highest level of legal expertise delivered in a caring and compassionate way. We pursue just compensation for our clients’ genuine grievances, providing a service that is tailored to each individual’s needs and ensures we deliver the best possible results. In the last year alone, we have assisted over 12,000 people and secured millions of pounds in compensation. We cover all types of personal injury claims, from road traffic accident injuries to life-threatening catastrophic injuries. We handle a wide range of legal disputes, from professional and clinical negligence to disputes between landlords and tenants. For all personal injury work, we provide a no-win, no-fee service.

Rankings by area of expertise

Local 12 / 644
National 259 / 11,243
4.9
Excellent
2,254 Reviews
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Jackson Boyd Lawyers are accredited by

The Law Society of Scotland accreditation awarded to Jackson Boyd Lawyers
The Legal 500 UK accreditation awarded to Jackson Boyd Lawyers

Description

For those who have suffered negligence, abuse or injury, Jackson Boyd offers the highest level of legal expertise delivered in a caring and compassionate way. We pursue just compensation for our clients’ genuine grievances, providing a service that is tailored to each individual’s needs and ensures we deliver the best possible results. In the last year alone, we have assisted over 12,000 people and secured millions of pounds in compensation. We cover all types of personal injury claims, from road traffic accident injuries to life-threatening catastrophic injuries. We handle a wide range of legal disputes, from professional and clinical negligence to disputes between landlords and tenants. For all personal injury work, we provide a no-win, no-fee service.

Rankings by area of expertise

Contact details

0141 221 4325
Enquiries@jacksonboyd.co.uk
http://www.jacksonboyd.co.uk

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

Framework, 124 St Vincent Street, G2 5HF, Glasgow, Glasgow City

Reviews

4.6 /5 59 Reviews
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    Clients say

    The firm is praised for expertise in personal injury, road traffic accident, motor accident and compensation claims, including settlement negotiations and tribunal support. Clients valued its clear advice, strong legal knowledge, efficient case handling and effective representation. Soft skills highlighted include professionalism, friendliness, kindness, patience, empathy and excellent communication. Reviewers also appreciated being kept fully informed, supported through stressful situations, and having matters explained clearly and handled smoothly from start to finish, often achieving fair or favourable outcomes.

    Good advice
    Quick response
    Excellent support
    Professional service
    Clear communication
    Kept updated
    Friendly staff
    Helpful guidance
    Efficient handling
    Great outcome

    ReviewSolicitors Review List

    Profile image of Anonymous

    Anonymous

    Verified

    Excellent service!

    I have been in contact this firm since my car accident and have been given excellent advice and assistance throughout my claim which I have been exceptionally grateful for as I have no experience in these circumstances. Excellent service.

    A representative from Jackson Boyd Lawyers responded to this review

    Good afternoon, Thank you for taking the time to write us a review. We are delighted to hear that you had a five-star experience with our Personal Injury team following your car accident. It's great to hear that we offered thoughtful support and advice to help you navigate the claims process. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

    0
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    Profile image of Ronnie

    Ronnie

    Verified
    Personal Injury

    Smooth experience

    Easy and smooth experience from start to finish. Professional and courteous service. Would thoroughly recommemd.

    A representative from Jackson Boyd Lawyers responded to this review

    Good morning Ronnie, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team. It's great to hear that our team were able to support you with professionalism and courtesy, allowing your claim to progress smoothly. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help you with. Best wishes, JB

    0
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    Profile image of Joseph

    Joseph

    Verified

    Car Insurance claim

    Patrick hannon and his team were great from first day off the case till the last to get it settled always keep me updated and we're professional well spoken aswell couldn't asked for anyone better to be dealing with and Patrick and his team managed to get settlement very quickly as cases can drag on but happy with time it all took would definitely recommend kackson boyd to anyone

    A representative from Jackson Boyd Lawyers responded to this review

    Good morning Joseph, Thank you for taking the time to write us a review and for the fantastic recommendation. We're so pleased to hear that you had a five-star experience with Patrick from our PI team. It's great to hear that he supported you throughout the process of your claim with professional advice and efficient service. We'll be sure to pass on your kind words to Patrick. Thank you so much for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help you with. Best wishes, JB

    0
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    Profile image of C Guest

    C Guest

    Verified
    Dispute Resolution

    Excellent solicitors!

    After I had my accident, when another car had gone into the side of my van writing it off, I had the pleasure of dealing with Jackson Boyd solicitors, everyone involved with my case has been brilliant. Kept up to speed with the whole process, very helpful and very professional. They had dealt with the opposite insurance. After a year and a half battle, it has come to the end. I couldn’t be more happy with how I’ve been treated and how it has been dealt with.

    A representative from Jackson Boyd Lawyers responded to this review

    Good morning, Thank you for taking the time to write us a review. We're delighted to hear that our team were able to give you a five-star experience during your claim. We're so pleased to hear that we supported you throughout the progress of your claim by keeping you up to date and offering you helpful and professional advice. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

    0
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    Profile image of Willie

    Willie

    Verified
    Dispute Resolution

    Excellent Service

    I was involved in a car crash and Jackson Boyd were excellent throughout the process. Their professionalism, advice and communication were first class. Highly recommended.

    A representative from Jackson Boyd Lawyers responded to this review

    Hi Willie, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team. It's great to hear that we were able to support you with professionalism and communication. We're absolutely thrilled that you would recommend us to others. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

    0
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    Other Reviews

    Profile image of James Wootton

    James Wootton

    James

    Thanks to Jackson and Boyd for helping me with my first injury claim it was easy straight forward and they have me great support throughout the whole process 5 star service that you very much Jackson Boyd lawyers, I'd recommend 100% thanks kai

    A representative from Jackson Boyd Lawyers responded to this review

    Good morning James, Thank you for taking the time to write us a review. We're so pleased to hear that you had a five-star experience during your very first claim with Kai, from our Personal Injury team. It's great to hear that Kai supported you throughout the claims process and ensured it was straight forward and simple for you. We'll be sure to pass on your kind words to Kai. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help you with. Best wishes, JB

    0
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    Profile image of jenni roberts

    jenni roberts

    jenni

    Disgraceful lawyers closed a claim without letting us know. Said there wasn’t enough evidence because the 3rd party insurer wasn’t aware. We were not asked for anymore evidence after telling them police were dealing with it. The 3rd party was charged and taken to court for dangerous driving and a hit and run plus there was video evidence the police retrieved The male we spoke to for an update was very rude. Then told us he wasn’t letting me speak to a Manager kept asking why after telling him he said no. I asked him for an email address for his manager also got told no. Very unprofessional very rude no phone calls to keep you on the loop. A waste of our time. I would hate for them to waste anyone else’s.

    Dear Jenni, We are sorry to learn that you are dissatisfied with your experience and that we did not meet your expectations. As your review relates to the handling of a legal matter, our professional obligations and duties of confidentiality prevent us from discussing case details in a public forum. We note that your comments appear similar to concerns raised in another review, which we have already responded to. If this review relates to a different matter, we would invite you to contact us directly so that we can identify the case and review the issues you have raised. Kind regards, Jackson Boyd Lawyers

    0
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    Profile image of Pauline Freeman

    Pauline Freeman

    Pauline

    I instructed Jackson Boyd on a no win, no fee basis. My case ran for 3 years with no progress. I was then told it was close to the time bar and asked to pay £2,000 to continue, despite the no win no fee agreement. I felt let down and would not recommend them.

    Dear Pauline, Given the nature of legal matters and our duty of confidentiality, we are unable to comment on the specifics of your case in a public forum, however our Client Relations Partner will review the matter. We take all client concerns very seriously and value all client feedback as it helps us to continually improve our services. Jackson Boyd Lawyers

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    Profile image of Peter Campbell

    Peter Campbell

    Peter

    I had little to do other than send an email or two all the pressure of the accident was done with yourselves medicals physiotherapy visits Craig and his team had it all in hand 1st class service 👏👏👏👏👏

    Hi Peter, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with Craig the team and they were able to take the pressure off a stressful situation and make the process of your claim goas smoothly as possible. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

    0
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    Profile image of David Glen

    David Glen

    David

    5 stars up to now with my claim

    Hi David, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team. Thank you for choosing Jackson Boyd for legal advice. Please don't hesitate to get in touch if there's anything else we can help with in the future. Best wishes, JB

    0
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    Reviews

    4.9 /5 2254 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

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      Clients say

      The firm is praised for expertise in personal injury, road traffic accident, motor accident and compensation claims, including settlement negotiations and tribunal support. Clients valued its clear advice, strong legal knowledge, efficient case handling and effective representation. Soft skills highlighted include professionalism, friendliness, kindness, patience, empathy and excellent communication. Reviewers also appreciated being kept fully informed, supported through stressful situations, and having matters explained clearly and handled smoothly from start to finish, often achieving fair or favourable outcomes.

      Good advice
      Quick response
      Excellent support
      Professional service
      Clear communication
      Kept updated
      Friendly staff
      Helpful guidance
      Efficient handling
      Great outcome

      ReviewSolicitors Review List

      Profile image of Anonymous

      Anonymous

      Verified

      Thank you Craig

      Craig has been fantastic through this process. Very informative, strong advice and genuinely a lovely person.

      A representative from Jackson Boyd Lawyers responded to this review

      Good morning, Thank you for taking the time to write us a review and your kind words about Craig. We're delighted to hear that you had a five-star experience with our team and you felt Craig offered informative and helpful advice and helped support you through the claims process. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

      0
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      Profile image of Anonymous

      Anonymous

      Verified

      Very happy

      Good advice given throughout. Good and quick response.

      A representative from Jackson Boyd Lawyers responded to this review

      Good afternoon, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team. We're so pleased to hear that we supported you throughout the claims process with good advice and thorough communication. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help you with. Best wishes, JB

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Graham Dobie

      Graham Dobie

      Verified

      Professional, diligent, and approachable

      I was assigned as a key witness to a case handled by Patrick Hannon, senior solicitor at Jackson Boyd. Patrick put me at ease, and explained all of the procedures clearly and professionally. His communication was excellent, and he handled the matter with considerable skill and knowledge. While I wasn’t the client in the proceedings, Patrick’s diligence achieved a settlement that I understand greatly benefitted the client he was representing, and I was relieved that I didn’t have to appear in court as a witness. I would highly recommend his services.

      A representative from Jackson Boyd Lawyers responded to this review

      Good morning Graham, Thank you so much for taking the time to write us such a kind review. We're delighted to hear that you had a five-star experience with Patrick from our Personal Injury team. It's great to hear that he supported you throughout the process of the claim you were involved in with skill and sensitivity. We're glad he put you at ease and you got the best outcome for you. We'll be sure to pass on your kind words to Patrick. Please don't hesitate to get in touch if there's anything further we can help with. Best wishes, JB

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified

      Excellent service!

      I have been in contact this firm since my car accident and have been given excellent advice and assistance throughout my claim which I have been exceptionally grateful for as I have no experience in these circumstances. Excellent service.

      A representative from Jackson Boyd Lawyers responded to this review

      Good afternoon, Thank you for taking the time to write us a review. We are delighted to hear that you had a five-star experience with our Personal Injury team following your car accident. It's great to hear that we offered thoughtful support and advice to help you navigate the claims process. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Patrick Thomson

      Patrick Thomson

      Verified

      Great communications and outcome

      I would recommend using Jackson Boyd Solicitors as all communications were extremely professional and friendly which made me feel they were trying hard to get the best outcome. They also listened and gave sound advice.

      A representative from Jackson Boyd Lawyers responded to this review

      Good afternoon Patrick, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team, and that you would recommend us to others. It's great to hear that we were communicative, professional and friendly which we guided you through the progress of your case and worked to get you the best outcome possible. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if we can help you with anything else. Best wishes, JB

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of James Wootton

      James Wootton

      James

      Thanks to Jackson and Boyd for helping me with my first injury claim it was easy straight forward and they have me great support throughout the whole process 5 star service that you very much Jackson Boyd lawyers, I'd recommend 100% thanks kai

      A representative from Jackson Boyd Lawyers responded to this review

      Good morning James, Thank you for taking the time to write us a review. We're so pleased to hear that you had a five-star experience during your very first claim with Kai, from our Personal Injury team. It's great to hear that Kai supported you throughout the claims process and ensured it was straight forward and simple for you. We'll be sure to pass on your kind words to Kai. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help you with. Best wishes, JB

      0
      Collected on: Google collection source logo
      Profile image of jenni roberts

      jenni roberts

      jenni

      Disgraceful lawyers closed a claim without letting us know. Said there wasn’t enough evidence because the 3rd party insurer wasn’t aware. We were not asked for anymore evidence after telling them police were dealing with it. The 3rd party was charged and taken to court for dangerous driving and a hit and run plus there was video evidence the police retrieved The male we spoke to for an update was very rude. Then told us he wasn’t letting me speak to a Manager kept asking why after telling him he said no. I asked him for an email address for his manager also got told no. Very unprofessional very rude no phone calls to keep you on the loop. A waste of our time. I would hate for them to waste anyone else’s.

      Dear Jenni, We are sorry to learn that you are dissatisfied with your experience and that we did not meet your expectations. As your review relates to the handling of a legal matter, our professional obligations and duties of confidentiality prevent us from discussing case details in a public forum. We note that your comments appear similar to concerns raised in another review, which we have already responded to. If this review relates to a different matter, we would invite you to contact us directly so that we can identify the case and review the issues you have raised. Kind regards, Jackson Boyd Lawyers

      0
      Collected on: Google collection source logo
      Profile image of Keira Smith

      Keira Smith

      Keira

      Place isn’t any help at all closed my claim after not contacting me to let me know never mind having a good reason to close it would not recommend definitely go else where and the man on the phone was so rude no professionalism at all.A joke.

      Dear Keira, We are sorry to learn that aspects of your experience did not meet your expectations. The nature of legal work and our obligations of confidentiality mean that we are unable to discuss the details of your case in a public forum. Someone will contact you directly to discuss your concerns. Jackson Boyd Lawyers

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      Profile image of Emilia Sawicka

      Emilia Sawicka

      Emilia

      Very professional firm, looked after me very well as a client, very efficient and i would highly recommend it. Definitely would use it again.

      Dear Emilia, Thank you for taking the time to leave such a positive review. We are delighted to hear that you felt well looked after and that you found our team professional and efficient throughout your case. Providing a high standard of service and support to our clients is at the heart of what we do, so it is particularly rewarding to receive feedback such as yours. Thank you for your recommendation. We greatly appreciate your trust in Jackson Boyd and would be pleased to assist you again in the future should you ever require our services. Jackson Boyd Lawyers

      0
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      Profile image of Belinda Knox-Tully

      Belinda Knox-Tully

      Belinda

      Just want to say thank you to Ed and Fatmata for their hard work and support. You did a great job keeping me informed about the situation. Thank you.

      Dear Belinda, Thank you for taking the time to leave such positive feedback. We are delighted to hear that Ed and Fatmata were able to provide the support and communication you needed throughout your case. Keeping our clients informed and supported is a key part of the service we strive to deliver, so it is great to know that their hard work made a positive difference to your experience. We will be sure to pass your kind comments on to both Ed and Fatmata. Thank you for choosing Jackson Boyd Lawyers, and we wish you all the very best for the future. Jackson Boyd Lawyers

      0
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