Jackson Boyd Lawyers logo

Jackson Boyd Lawyers

4.3 | 53 Reviews 53 Reviews | Objects Causing Injuries
2,173 Total Company Reviews info icon Objects Causing Injuries | info icon 2,173 Total Company Reviews Objects Causing Injuries | info icon 2,173 Total Company Reviews

Framework, 124 St Vincent Street, G2 5HF, Glasgow, Glasgow City, G2 5HF

Accepting new clients

Framework, 124 St Vincent Street, G2 5HF, Glasgow, Glasgow City, G2 5HF

Regulated by:

The Law Society of Scotland

Visit website
Jackson Boyd Lawyers |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Jackson Boyd Lawyers Review Scores & Client Satisfaction Overview

4.3
Excellent
86%
Value for
Money
83%
Success
Rate
83%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Jackson Boyd Lawyers are accredited by

The Law Society of Scotland accreditation awarded to Jackson Boyd Lawyers
The Legal 500 UK accreditation awarded to Jackson Boyd Lawyers

Description

For those who have suffered negligence, abuse or injury, Jackson Boyd offers the highest level of legal expertise delivered in a caring and compassionate way. We pursue just compensation for our clients’ genuine grievances, providing a service that is tailored to each individual’s needs and ensures we deliver the best possible results. In the last year alone, we have assisted over 12,000 people and secured millions of pounds in compensation. We cover all types of personal injury claims, from road traffic accident injuries to life-threatening catastrophic injuries. We handle a wide range of legal disputes, from professional and clinical negligence to disputes between landlords and tenants. For all personal injury work, we provide a no-win, no-fee service.

Rankings by area of expertise

The rankings below show the areas of expertise that Jackson Boyd Lawyers offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Jackson Boyd Lawyers Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Jackson Boyd Lawyers are accredited by

The Law Society of Scotland accreditation awarded to Jackson Boyd Lawyers
The Legal 500 UK accreditation awarded to Jackson Boyd Lawyers

Description

For those who have suffered negligence, abuse or injury, Jackson Boyd offers the highest level of legal expertise delivered in a caring and compassionate way. We pursue just compensation for our clients’ genuine grievances, providing a service that is tailored to each individual’s needs and ensures we deliver the best possible results. In the last year alone, we have assisted over 12,000 people and secured millions of pounds in compensation. We cover all types of personal injury claims, from road traffic accident injuries to life-threatening catastrophic injuries. We handle a wide range of legal disputes, from professional and clinical negligence to disputes between landlords and tenants. For all personal injury work, we provide a no-win, no-fee service.

Rankings by area of expertise

The rankings below show the areas of expertise that Jackson Boyd Lawyers offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Jackson Boyd Lawyers

Opening hours

Monday 08:00–18:00
Tuesday 08:00–18:00 (Open)
Wednesday 08:00–18:00
Thursday 08:00–18:00
Friday 08:00–18:00
Saturday (Closed)
Sunday (Closed)

Framework, 124 St Vincent Street, G2 5HF, Glasgow, Glasgow City, G2 5HF

Reviews

4.3 /5 53 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Jackson Boyd Lawyers

The firm specialises in road traffic and personal injury claims, demonstrating strong technical expertise in securing settlements and navigating court processes. Clients praise clear, professional advice, efficient case management and successful outcomes. Valued soft skills include empathy, patience, responsiveness, calm reassurance during stressful moments, polite and supportive communication, and a helpful, positive attitude that keeps clients informed throughout lengthy procedures.

helpful staff
courteous service
professional advice
clear communication
kept updated
supportive team
stress‑free process
efficient handling
successful outcomes
approachable solicitors

ReviewSolicitors Review List

Profile image of Willie

Willie

Verified
Dispute Resolution

Excellent Service

I was involved in a car crash and Jackson Boyd were excellent throughout the process. Their professionalism, advice and communication were first class. Highly recommended.

A representative from Jackson Boyd Lawyers responded to this review

Hi Willie, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team. It's great to hear that we were able to support you with professionalism and communication. We're absolutely thrilled that you would recommend us to others. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

0
Collected on: ReviewSolicitor collection source logo
Profile image of Robert Nixon

Robert Nixon

Verified

Compensation Claim

I had a really positive experience with Carly and the team at Jackson Boyd following my recent motor incident. From start to finish, they were professional, supportive, and kept me fully informed throughout the process. Carly in particular was fantastic—approachable, responsive, and truly committed to achieving the best outcome for me. The whole process felt straightforward and stress-free thanks to their expertise. I’d highly recommend Carly and the team to anyone needing help with a compensation claim.

A representative from Jackson Boyd Lawyers responded to this review

Hi Robert, Thank you so much for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team after your accident. It's great to hear that Carly and her team were able to support you throughout the your claim. We're so pleased to hear that Carly was approachable and dedicated to getting the best outcome possible for you. We'll be sure to pass on your kind words to Carly and her team. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help you with. Best wishes, JB

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lynne

Lynne

Verified

Fantastic solicitors

I was appointed Jackson Boyd Lawyers by my insurance company, after I had an accident in my car. All team members that I dealt with were professional, courteous and knowledgeable. They supported, advised and guided me through the small courts claim process, keeping me updated regularly throughout the very long process. Highly recommended. Special thanks to Mr P Hannon and Mr J Campbell.

0
Collected on: ReviewSolicitor collection source logo
Profile image of D Davies

D Davies

Verified

Good solicitors

I had a car accident and was put in touch with Jackson Boyd as I had injuries that required physiotherapy and a fairly long recovery period. They were very professional, courteous and efficient, especially Craig McCann. They secured a fair settlement on my behalf.

0
Collected on: ReviewSolicitor collection source logo
Profile image of .Mrs Elaine Clow

.Mrs Elaine Clow

Verified

Car accident

The team gave a lot off support,I had regular updates on everything,they kept InTouch by phone when needed, I was very happy with the outcome off things,they where very professional.

A representative from Jackson Boyd Lawyers responded to this review

Hi Elaine, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with us. It's great to hear that our team kept you regularly updated throughout the progress of your case. It's great to hear that we were able to get the best outcome possible. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Pauline Freeman

Pauline Freeman

Pauline

I instructed Jackson Boyd on a no win, no fee basis. My case ran for 3 years with no progress. I was then told it was close to the time bar and asked to pay £2,000 to continue, despite the no win no fee agreement. I felt let down and would not recommend them.

Dear Pauline, Given the nature of legal matters and our duty of confidentiality, we are unable to comment on the specifics of your case in a public forum, however our Client Relations Partner will review the matter. We take all client concerns very seriously and value all client feedback as it helps us to continually improve our services. Jackson Boyd Lawyers

0
Collected on: Google collection source logo
Profile image of Gary Hamilton

Gary Hamilton

Gary

Trying to get a reply from Eve & Gillian was beyond difficult to the point I missed my court date and lost. This may have been because it was through insurance it wasn’t their priority. Cost me tens of thousands! Good luck to anyone using this company

Dear Gary, We’re sorry to hear that you’re unhappy with the service you received. Your feedback is important to us, and we take concerns like this seriously. We’ve raised this with the relevant department head, and a member of our team will be in touch with you shortly to discuss your experience in more detail. Thank you for taking the time to share your feedback. Jackson Boyd Lawyers

0
Collected on: Google collection source logo
Profile image of Peter Campbell

Peter Campbell

Peter

I had little to do other than send an email or two all the pressure of the accident was done with yourselves medicals physiotherapy visits Craig and his team had it all in hand 1st class service 👏👏👏👏👏

Hi Peter, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with Craig the team and they were able to take the pressure off a stressful situation and make the process of your claim goas smoothly as possible. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

0
Collected on: Google collection source logo
Profile image of Gary McGuigan

Gary McGuigan

Gary

Looking at the 4 & 5 star reviews here, I'm wondering if this really is the same firm that has been representing me over the past 2 yrs! Simply put I would never ever use Jackson Boyd ever again. They have been handling a case on my behalf & were appointed via my home insurance policy. Whether or not this should make any difference is unclear & I would hope not, but they appeared happy enough to take the money from the Insurance provider yet their handling of this case has been nothing short of appalling. I've had three different Solicitor's over two years & when the case finally made it to Court in June 2025 I was awarded compensation plus costs. It then emerged that as the other party was an English based company, the Court Decree from a Scottish Court had to be converted. That was fair enough so it was left to Jackson Boyd to apply for this. Six months on & despite urgent E-Mails from ARC Legal & repeated phone calls from myself, this had never been done. Only after I complained to their complaints manager last week, did he state that they had now applied for the necessary conversion as of that day. During the last 6 months their communication has been woeful & while they have dithered the other party have actually ceased trading as of last month. Absolutely the worst firm of Solicitors I have ever used & would never ever use again. They have done nothing short of jeopardizing my entire case.

Good afternoon, Gary, Thank you for taking the time to share your feedback. As you’ll understand, we’re unable to comment on the specifics of a case publicly. However, we can confirm that the matter is being reviewed by our Client Relations Partner, David McKinney, who will be in touch with you as soon as possible to discuss this further and resolve your concerns. We appreciate you bringing this to our attention and thank you for taking the time to leave a review. Kind regards, Jackson Boyd

0
Collected on: Google collection source logo
Profile image of Tom McAllister

Tom McAllister

Tom

Really great Solicitors. Helped with a case due to a car accident which wasn’t my fault. Very complex but Patrick fought my corner and got a great settlement. Thank you.

Hi Tom, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with us. It's great to hear that, although your case was complex, Patrick was supportive and helped you secure a great outcome for you. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

0
Collected on: Google collection source logo

Reviews

4.9 /5 2173 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Jackson Boyd Lawyers

The firm specialises in road traffic and personal injury claims, demonstrating strong technical expertise in securing settlements and navigating court processes. Clients praise clear, professional advice, efficient case management and successful outcomes. Valued soft skills include empathy, patience, responsiveness, calm reassurance during stressful moments, polite and supportive communication, and a helpful, positive attitude that keeps clients informed throughout lengthy procedures.

helpful staff
courteous service
professional advice
clear communication
kept updated
supportive team
stress‑free process
efficient handling
successful outcomes
approachable solicitors

ReviewSolicitors Review List

Profile image of James McKay

James McKay

Verified

At last.

Jackson Boyd did their best in difficult circumstance The staff were always helpful and courteous despite being tried to the limit by the other party. A simple case of payment of an excess took two and a half years. Jackson Boyd staff were always positive and helpful

0
Collected on: ReviewSolicitor collection source logo
Profile image of Willie

Willie

Verified
Dispute Resolution

Excellent Service

I was involved in a car crash and Jackson Boyd were excellent throughout the process. Their professionalism, advice and communication were first class. Highly recommended.

A representative from Jackson Boyd Lawyers responded to this review

Hi Willie, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team. It's great to hear that we were able to support you with professionalism and communication. We're absolutely thrilled that you would recommend us to others. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

0
Collected on: ReviewSolicitor collection source logo
Profile image of Robert Nixon

Robert Nixon

Verified

Compensation Claim

I had a really positive experience with Carly and the team at Jackson Boyd following my recent motor incident. From start to finish, they were professional, supportive, and kept me fully informed throughout the process. Carly in particular was fantastic—approachable, responsive, and truly committed to achieving the best outcome for me. The whole process felt straightforward and stress-free thanks to their expertise. I’d highly recommend Carly and the team to anyone needing help with a compensation claim.

A representative from Jackson Boyd Lawyers responded to this review

Hi Robert, Thank you so much for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team after your accident. It's great to hear that Carly and her team were able to support you throughout the your claim. We're so pleased to hear that Carly was approachable and dedicated to getting the best outcome possible for you. We'll be sure to pass on your kind words to Carly and her team. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help you with. Best wishes, JB

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lynne

Lynne

Verified

Fantastic solicitors

I was appointed Jackson Boyd Lawyers by my insurance company, after I had an accident in my car. All team members that I dealt with were professional, courteous and knowledgeable. They supported, advised and guided me through the small courts claim process, keeping me updated regularly throughout the very long process. Highly recommended. Special thanks to Mr P Hannon and Mr J Campbell.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Very good

Thought Craig handled everything every professional

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Scott B

Scott B

Scott

Kai at Jackson boyd was absolutely fantastic from start to finish, kept me updated throughout, answered questions quickly, will definitely use again, thank you.

Hi Scott, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team, in particular, with Kai. It's great to hear that Kai kept you up to date with the progress of your case and he was helpful in supporting you throughout. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

0
Collected on: Google collection source logo
Profile image of Pauline Freeman

Pauline Freeman

Pauline

I instructed Jackson Boyd on a no win, no fee basis. My case ran for 3 years with no progress. I was then told it was close to the time bar and asked to pay £2,000 to continue, despite the no win no fee agreement. I felt let down and would not recommend them.

Dear Pauline, Given the nature of legal matters and our duty of confidentiality, we are unable to comment on the specifics of your case in a public forum, however our Client Relations Partner will review the matter. We take all client concerns very seriously and value all client feedback as it helps us to continually improve our services. Jackson Boyd Lawyers

0
Collected on: Google collection source logo
Profile image of mansoor murtaza

mansoor murtaza

mansoor

Through all the process team helped me alot. They gave me helpful and smooth process through out all the case. I am very happy with all of their services. 10/10 in whole process.

Hi Mansoor, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with our team. It's great to hear that we were able to support you through the claims process with professional and helpful advice. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

0
Collected on: Google collection source logo
Profile image of Sandra Reid

Sandra Reid

Sandra

Excellent Service From Kai ..who kept me informed from Start to finish..and fought to get a better deal for me..which I appreciated so much. He was very easy to speak to as I suffer from anxiety..he was friendly and put me at easy..whole process only took about 12 wks. He also told me this was his first case of this kind..so we'll done Kai. .has been a pleasure..Thank you.😊

Hi Sandra, Thank you for taking the time to write us a review. We're thrilled to hear that you had a five-star experience with Kai, from the Jackson Boyd team. It's great to hear that Kai supported you throughout the progress of your case; putting you at ease and fighting on your behalf to get a better outcome. We'll be sure to pass on your kind words to Kai. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

0
Collected on: Google collection source logo
Profile image of Paul McLaughlin

Paul McLaughlin

Paul

Craig and the team were nothing but professional and great service from start to finish. Would highly recommend in future.

Hi Paul, Thank you for taking the time to write us a review. We're delighted to hear that you had a five-star experience with us and that Craig and the rest of the team were professional and helpful throughout the progress of your case. Thank you for choosing Jackson Boyd and please don't hesitate to get in touch if there's anything else we can help with. Best wishes, JB

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear