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HF Limited

4.7 | 57 Reviews 57 Reviews | Company & Commercial
331 Total Company Reviews info icon Company & Commercial | info icon 331 Total Company Reviews Company & Commercial | info icon 331 Total Company Reviews

Suite 13g Mioc, Styal Road, Manchester, Greater Manchester, M22 5WB

Accepting new clients

Suite 13g Mioc, Styal Road, Manchester, Greater Manchester, M22 5WB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8012816

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HF Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

HF Limited are accredited by

Criminal Litigation accreditation awarded to HF Limited
The Law Society accreditation awarded to HF Limited

Description

As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own.

Rankings by area of expertise

The rankings below show the areas of expertise that HF Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

HF Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

HF Limited are accredited by

Criminal Litigation accreditation awarded to HF Limited
The Law Society accreditation awarded to HF Limited

Description

As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own.

Rankings by area of expertise

The rankings below show the areas of expertise that HF Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - HF Limited

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

Suite 13g Mioc, Styal Road, Manchester, Greater Manchester, M22 5WB

Reviews

4.7 /5 57 Reviews
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Review Source

Rating

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Clients say

What clients say about HF Limited

The firm is praised for strong specialisms in motor-accident, insurance, employment and commercial urgent-action work, with effective litigation, advocacy and case management across complex, long-running matters. Clients value clear, patient communication, empathy, professionalism, responsiveness and practical support; staff are described as reassuring, proactive, thorough and strategic, keeping clients updated and reducing stress during court or tribunal processes. The team is seen as diligent, knowledgeable and client‑focused, delivering favourable outcomes and swift resolutions when urgency is required.

patient
understanding
supportive
professional
knowledgeable
responsive
proactive
clear communication
compassionate
efficient

ReviewSolicitors Review List

Profile image of Aqib

Aqib

Verified
Employment

Excellent Support During a Difficult Employment Issue

I engaged this solicitor during a highly stressful and complex employment matter and cannot recommend them highly enough. From the outset, they demonstrated a calm, strategic, and deeply knowledgeable approach, which immediately instilled confidence at a time when clarity and reassurance were essential. Communication was consistently excellent. Complex legal issues were explained clearly and pragmatically, with risks, options, and likely outcomes set out in a way that allowed me to make informed decisions without feeling overwhelmed. I never felt rushed, dismissed, or left in the dark, even during periods of significant pressure and tight timelines. What particularly stood out was their attention to detail and commitment to protecting my long-term interests, not just achieving a short-term resolution. They carefully reviewed all correspondence, challenged unfair or inappropriate positions robustly but professionally, and ensured that key issues such as process, fairness, and future impact were fully addressed. Their handling of negotiations was measured, persuasive, and effective, resulting in a resolution that felt balanced, fair, and well-considered. Throughout the process, they remained approachable, responsive, and genuinely supportive. They took the time to understand my priorities and concerns and ensured these were reflected in the strategy adopted. Importantly, they maintained a steady and composed manner throughout, which made an extremely difficult situation far more manageable. I was particularly impressed by the thorough review of the final agreement, including careful amendments and clear explanations of each clause, ensuring there were no hidden risks or unintended consequences. This level of diligence provided real peace of mind. I would not hesitate to recommend this solicitor to anyone needing expert, thoughtful, and reliable employment law advice. Their professionalism, expertise, and client-focused approach were outstanding from start to finish. I am grateful for the guidance provided and would confidently instruct them again should I ever require similar support in the future professionally.

HF Limited

Thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear that you felt supported, well-informed, and confident throughout what was clearly a challenging situation. Protecting your long-term interests and providing clear, calm advice is always our priority, so your feedback is greatly appreciated. We’re glad we could help achieve a fair outcome and wish you all the very best moving forward.

0
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P

Horrific - if I could rate zero stars I would

Sadly, as the same as a number of other reviewers, my case was allocated to HF via Admiral. They have been absolutely appalling, would have done a better job myself. No one answers calls, circular options on the messaging service, claim handlers have either left or are off, or just have no basic understanding of replying to clients. Send emails late on a Friday and tell me I must reply with lots of info/reports by 9am Monday when I'm away on holiday. No details re whether received witness statements etc, no replies to emails...have a court case at 10am tomorrow morning, no idea of process etc, have been asked to let them know re 50/50 settlement request from other party but have no-one to discuss with (don't want to accept anyway as wasn't my fault) but had a few questions which I emailed them about 10 days ago...avoid like the plague, can't believe anyone would ever pay for this service

HF Limited

We’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention. We aim to provide responsive and professional support to all clients, and it’s disappointing to learn we may have fallen short in your case. Please contact us so we can review your matter and address your concerns directly.

1
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Anonymous

Verified
Dispute Resolution

Professional counsel and genuinely caring

Zac provided exceptional guidance and support during my business departure as a shareholder. He provided expert advice on complex legal matters, helping me navigate intricate issues that arose with the other directors/sharholders. He was friendly, caring, and offered excellent advice that led to a positive outcome. I would highly recommend Zac, his professional counsel and genuinely caring approach that I feel sets him apart. He truly went above and beyond to ensure the best possible resolution for my case.

HF Limited

Thank you for your feedback. We’re delighted to hear that Zac provided exceptional, expert, and caring guidance throughout your business departure, helping achieve a positive outcome. Your recommendation is greatly appreciated.

0
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julian

Defence of motoring incident claim at county court

Insurers - particularly the other side’s, were poor in their prosecution and ultimate closing out of an unwitnessed collision. Other party submitted claim (against myself personally, rather than my insurer, which was stressful) via county court. HF’s J Roberts dealt with procedural stuff, filing defense, preparing statement and appointing / briefing barrister. Still surprised and confused as to why it went to court but main thing is I won:)

HF Limited

Thank you for sharing your experience, Julian. We’re pleased to hear that the team were able to handle the legal process efficiently and secure a positive outcome for you, despite the challenges involved. Your feedback is appreciated.

0
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Teodor

Company & Commercial

Great Experience

Very professional and responsive. It was a pleasure do deal with Stephen Ball, he provided regular updates and deliver first class service. Always replying to emails within the same day and always answering the phone. He was able to resolve the issue in our favour within a week. The insurance claim was on going for nearly a year. 5 stars service

HF Limited

Hi Teodor. Thank you for your fantastic feedback! We’re thrilled to hear that Stephen provided you with such professional, responsive, and efficient service, especially resolving your issue so quickly after a lengthy claim process. Your 5-star rating means a lot to us, and we’ll be sure to pass on your kind words to Stephen!

0
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Reviews

4.7 /5 331 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about HF Limited

The firm is praised for strong specialisms in motor-accident, insurance, employment and commercial urgent-action work, with effective litigation, advocacy and case management across complex, long-running matters. Clients value clear, patient communication, empathy, professionalism, responsiveness and practical support; staff are described as reassuring, proactive, thorough and strategic, keeping clients updated and reducing stress during court or tribunal processes. The team is seen as diligent, knowledgeable and client‑focused, delivering favourable outcomes and swift resolutions when urgency is required.

patient
understanding
supportive
professional
knowledgeable
responsive
proactive
clear communication
compassionate
efficient

ReviewSolicitors Review List

Profile image of Jill Owens

Jill Owens

Verified

Court Case re motor accident

The solicitors helped me in everyway to prove my case, unlike my Insurance Company LV and at all times were polite and informative.

0
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Sona

Verified
Insurance Law

Stephanie Adu absolute star!!

She was very patient, understanding and supportive as English is my second language when helping to sort out my claim.

from HF Limited

Dear Sona. Thank you for your wonderful feedback. We’re delighted to hear that Stephanie was an absolute star and provided patient, understanding and supportive assistance while helping you with your claim, especially given English is your second language. We really appreciate your kind comments and will ensure they are passed on to her.

0
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Alan

Avoid like the plague

These solicitors was appointed by admiral Insurance to fight the case for a non-fault road traffic collision (as a good gesture I've moved the solicitor name from the review as she called me today as she was not happy naming i find it very unprofessional that the person named called me) she did not take any notice that i was coarsed for taking the blame something i know was not my fault! ??? The solicitor very lack of communication, It was me who had to call them. Was told days before the court date that the barrister that should have been representing me had been changed to another barrister but I didn't even know that I had a first barrister to represent me days before court. After meeting the barrister in court (he is the one who got meto tell Hf im taking for responsibility for an accident but he did not tell the solicitor on the phone the full reason behind it. These solicitors dont follow up complaints fairly. At court. I started to explaine to the barrister the road i was taking and the road signs also the road layout there he stopped me explaining so i did not even get to discuss the accident with him. He scared the living daylights out of me and said what i wrote in my court statement i could get done for a criminal offence contempt of Court. As i was not sure what this ment at the time this made me very stressed and my anxiety went through the roof because of his miss information at the time I was not aware of this. The barrister said the other driver was not in the wrong lane also its a 3 exit roundabout but its not its a 5 exit roundabout. I felt that I had no choice but to accept full liability to an accident that was not my fault because of the information that I was given at the court by the barrister. I made a complaint that these solicitors was trying to pass it back to Admiral Insurance and back to HF again. I've lost out 300 pounds excess two years van insurance increases two years car insurance increases this will go on for 5 years also a fault claim on my driving record. The solicitor would not take any responsibility that i was wrongly advised by their barrister. Ive now got the proof 2 d.a.r.s from the council Road traffic department that manage the roads and signs where the accident happened and got the proof that i was not wrong in my statement to the court and should never been put under pressure so i had no choice to accept liability and being told I can get into trouble for contempt to court so there barrister missed inform me maybe he's not a car driver and does not know the high way code himself. I'm really disappointed that I've actually had to leave this review for a professional solicitors even since ive had to change this review and add more to it after the call today. I would not have thought this would have happend, they were trying to get out of things and not accept that their lack of professionalism and not listening to my complaint. HF employed the barrister.

from HF Limited

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and the concerns you have raised regarding communication and the handling of your case. This is not the level of service we aim to provide. We take matters of this nature seriously, and we would encourage you to contact us directly so that your concerns can be fully reviewed and addressed in detail.

0
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Anonymous

Verified
Insurance Law

Claim settlement ref 118698/31186

Salman Baig handled my claim in a professional manner and achieved the correct outcome. The whole process was managed well from start to finish

from HF Limited

Thank you for your kind feedback. We’re pleased to hear that Salman handled your claim professionally and achieved a positive outcome, and that the process was well managed from start to finish.

0
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Anonymous

Verified
Insurance Law

Claim settled for car accident

Great support from Salman Baig (reference 118698/27090)

from HF Limited

Thank you for your kind feedback. We’re pleased to hear you received great support from Salman, and we really appreciate you taking the time to share your experience.

0
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Other Reviews

Profile image of Lynsay

Lynsay

Lynsay

Claire Graydon has provided solid advice to Triangle Housing Association on several instructions covering different aspects of the business.

HF Limited

Lynsay, We are delighted to hear of your positive experience. We constantly strive to provide comprehensive service to our clients, so it is rewarding for our team that you were satisfied with their work on this legal case. You can rest assured that our solicitors will always give their best effort when handling your matters and we look forward to delivering consistently excellent results in the future.

0
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Janis

Construction

Janis

Very professional subject matter experts.

2
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Deborah

Construction

Deborah

Great staff

A representative from HF Limited responded to this review

Thank you Deborah!

3
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