Verified review
This review has been left by a verified client who used Boys & Maughan Solicitors.
Matter Type:
Residential Conveyancing
Adam Walker
Collected on:
Slow to reply, lack of empathy and lack of diligence.
Our housebuilders had already completed the surveys and checks, we just needed a solicitor signature. It took several weeks to get a reply at which point she hadn't read any emails or the files provided by the builders, as she tried to initiate the surveys again.
Also, one time she spoke with the mortgage provider without discussing with us first and almost cost us our mortgage offer.
Finally, she frequently dismissed our concerns and left everything to the last minute so our builder's lawyers had to chase her and we were worried we'd lose the house. When speaking with her about this, Victoria dismissed our worries with no shred of empathy.
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