01227 813400
Boys & Maughan has been building lasting relationships with clients for over two centuries. Legal advice and assistance is available in many areas including: buying and selling residential property, landlord and tenant, divorce and family, children law, personal injury, medical negligence, employment matters, commercial property, wills, administration of estates, trusts, lasting powers of attorney, disputes with individuals and businesses, debt collection and Court of Protection matters. Read more...
Also known as - Boys & Maughan LLP
Boys & Maughan Solicitors
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Boys & Maughan Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Boys & Maughan Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Boys & Maughan Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Boys & Maughan Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Boys & Maughan Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Boys & Maughan Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Boys & Maughan Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Boys & Maughan Solicitors.
Matter Type:
Wills
J.N & P.A Gaskell
Collected on:
Everything professional. Thank you.
A representative from Boys & Maughan Solicitors responded to this review on 24 July, 2025:
Thank you for your kind words. We are pleased that our private client team was able to assist you successfully.
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Verified review
This review has been left by a verified client who used Boys & Maughan Solicitors.
Matter Type:
Wills
Clare Barton
Collected on:
I received sound and clear advice which I was able to talk to my family about and informed our decision making. Perfect.
A representative from Boys & Maughan Solicitors responded to this review on 25 July, 2025:
Thank you for your positive review. We are pleased to hear that you were happy with the service you received and hope to support you again in the future.
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Matter Type:
Residential Conveyancing
Christina
Collected on:
We recently used Boys and Maughan for the purchase of our new home, and we can’t speak highly enough of Helen. From start to finish, she was absolutely exceptional - professional, thorough, and always approachable. The whole process was seamless, which is exactly what you hope for when buying a house.
The online portal was brilliant for keeping us updated on the progress of our purchase, but what really stood out was the personal touch. Whenever we had a question or needed reassurance, Helen or Meg were always just a phone call away, happy to explain everything clearly and patiently.
Thanks to Helen’s expertise and proactive approach, we felt completely supported throughout. We’re so grateful for all her hard work and wouldn’t hesitate for a second to recommend Helen and the team at Boys and Maughan to anyone looking for a first-class solicitor.
We’re very happy in our new home! :)
A representative from Boys & Maughan Solicitors responded to this review on 16 July, 2025:
Thank you for your review. We are delighted that you were pleased with the service from Helen. Your comments have been shared with them and the wider team.
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Verified review
This review has been left by a verified client who used Boys & Maughan Solicitors.
Matter Type:
Separation Agreement
Judith Craig
Collected on:
In a very difficult and hard situation, Joanna Illingworth was a tremendous help and gave great advice and support. I would thoroughly recommend the law firm firm who's professionalism is superb
A representative from Boys & Maughan Solicitors responded to this review on 08 July, 2025:
Thank you for leaving us such a great review, Judith. We are delighted to hear that you would recommend our firm and we look forward to working with you again in the future.
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Verified review
This review has been left by a verified client who used Boys & Maughan Solicitors.
Matter Type:
Children Act proceedings
Laura
Collected on:
This firm provided a productive initial phone call but despite working with a solicitor for 6 months on sensitive personal matters, I never met anyone from the firm face to face. They are clearly using AI or some kind of software to write letters and they do not proof read any letters or even court forms which does not give a professional service that you would expect. The solicitor was approachable and friendly but was bullied by the other parties and didnt appear able to ensure legal acts were followed by the courts and other solicitors.
A representative from Boys & Maughan Solicitors responded to this review on 09 July, 2025:
We are sorry that our service did not meet your expectations and do not feel that your comments offer a fair reflection of the work we carried out. While we acknowledge that there were some typographical errors during the drafting process, all correspondence was reviewed and corrected before being issued. No AI tools were used at any stage. As this platform isn’t the right forum for discussing specific details, we would welcome the opportunity to provide a fuller response if you wish to contact us directly.
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Verified review
This review has been left by a verified client who used Boys & Maughan Solicitors.
Matter Type:
Cohabitation and Unmarried Relationships
Christopher Taylor
Collected on:
Right from the start I felt I had support backed up by clear sense.
A representative from Boys & Maughan Solicitors responded to this review on 03 July, 2025:
Thank you for sharing your experience with us. Your feedback is really appreciated.
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Verified review
This review has been left by a verified client who used Boys & Maughan Solicitors.
Matter Type:
Probate
Lesley addison
Collected on:
Boys & Maughan were joint executors with myself and one other person. We were appointed Fred Maltby who was both approachable and knowledgeable. We did the simpler tasks but Fred did the hard bits! We kept in touch by email, so no trips made to the office other than the initial meeting. I would definitely recommend Boys & Maughan, especially Fred for this matter in the future.
A representative from Boys & Maughan Solicitors responded to this review on 03 July, 2025:
Thank you for your review. We appreciate the positive feedback you have given us and we will ensure your comments are passed onto Fred.
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Verified review
This review has been left by a verified client who used Boys & Maughan Solicitors.
Matter Type:
Wills
Simon
Collected on:
For many years I'd been using a different firm of Kent Solicitors, but they had become increasingly corporate and impersonal. I was impressed by Boys and Maughan when they did a conveyancing task for me, so I tried them for this Will review. I wasn't disappointed- friendly personal service and clear advice.
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Verified review
This review has been left by a verified client who used Boys & Maughan Solicitors.
Matter Type:
Residential Conveyancing
Anonymous
Collected on:
Gave a fair cost at point of enquiry. The service provided is by a solicitor who does the legal and the paralegal supports this and acts as our direct point of contact. This system works very well as answers, replies and updates are provided very quickly which is very reassuring and takes any concern or anxiety away. Both worked very hard. Would strongly recommend.
A representative from Boys & Maughan Solicitors responded to this review on 03 June, 2025:
It is really pleasing to hear how happy you were with the service you have received from Helen and the team. Should you need any future assistance please do not hesitate to contact us.
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Verified review
This review has been left by a verified client who used Boys & Maughan Solicitors.
Matter Type:
Probate
Neil
Collected on:
Excellent service all round over a prolonged period. Thank you.
A representative from Boys & Maughan Solicitors responded to this review on 03 June, 2025:
Thank you for sharing your experience with us.
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Matter Type:
Litigation Law
Ana
Collected on:
I had excellent experience with Boys&Maughan Solicitors. Richard Gilles hepled me with professional invaluable advice. I can honestly say Richard Gilles absolutely brilliant Solicitor. Highly recommend! Ana Jankovskaja
A representative from Boys & Maughan Solicitors responded to this review on 21 November, 2024:
Thank you for leaving us such a great review. We are really happy to hear you were pleased with the service you received.
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AH
Collected on:
Good service polite helpful staff
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Tamsin
Collected on:
A friendly and helpful solicitors firm have been very happy with all the work they have completed for me.
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ben
Collected on:
A very very good solicitors who I'm so pleased that i chose to fight my case.
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John
Collected on:
I must point out that my complaint is not with Boys and Maughan, however, my grievance is with Gardner Croft, who amalgamated with them on 2nd May 2023.
I had previously made a complaint in 2019 after they had acted for me in a house purchase, which I had to take to the Legal Ombudsman, who concluded that their service had fallen short of a reasonable standard, however, it still cost me £3000.
After selling the house I found that I needed to make another complaint, so, on 23/12/2022 I emailed them and on 03/01/2023 I received a reply, which contained an attachment of their Client Complaint Procedures which contained the following:
Written complaints will be acknowledged in within 7 days of receipt whereby the name of the person responsible for handling the complaint will be confirmed. A full reply will be sent as soon as the matter has been investigated and our proposals for dealing with your concerns have been agreed upon. In any case, we will always endeavour to provide a full response within 28 days. If that is not possible, an interim response will be given explaining why it is not possible to meet this deadline, when we expect our investigations to be completed and a response finalised. You should allow us up to eight weeks to resolve your complaint. If after eight weeks we have not dealt with your complaint to your satisfaction, you can involve the Legal Ombudsman.
When I did not get an answer or an interim response after 8 weeks I took the matter to the Legal Ombudsman, it was only after they were involved that I received a reply on 10/07/2023.
During the period from making my complaint to actually getting a reply, the firm had amalgamated and email addresses changed, without informing me.
My experiences with this firm has not only left me considerably out of pocket, but has also been extremely stressful and time consuming. My advise to anyone is avoid them at your peril!!!
This is a new review posted on 21/05/2024
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Boys & Maughan Solicitors is an award winning law firm offering local legal services to individuals and businesses. Founded more than two centuries ago, we have offices in Margate, Birchington, Broadstairs, Canterbury and Ramsgate. Our specialisms include conveyancing, commercial property, landlord & tenant, divorce and family law, disputes & litigation, personal injury, wills & probate, and employment law.
