Boys & Maughan Solicitors

01843 842356

Boys & Maughan has been building lasting relationships with clients for over two centuries. Legal advice and assistance is available in many areas including: buying and selling residential property, landlord and tenant, divorce and family, children law, personal injury, medical negligence, employment matters, commercial property, wills, administration of estates, trusts, lasting powers of attorney, disputes with individuals and businesses, debt collection and Court of Protection matters. Read more...

Also known as - Boys & Maughan LLP

Address
83 Station Road
Birchington
Kent
CT7 9RB
01843 842356
www.boysandmaughan.co.uk

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Accreditations

Other locations

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Available solicitors at Boys & Maughan Solicitors

Peter Styles-Martin

4.7 out of 5

(28)

Conveyancing Executive

Anna Leach

4.8 out of 5

(27)

Conveyancing Executive (non-solicitor)

Elizabeth Thomson

Christine Anderson

Licensed Conveyancer (non-solicitor)

Elliot Aish

Stephanie Power

Jenny McQuire

Eleanor McCabe

Paula Patton

Fred Maltby

Andrew Baker

Andrea Huckstepp

Chartered Legal Executive

Dawn Cole

5.0 out of 5

(1)

Solicitor

Autumn Newton-Baxendine

0.0 out of 5

(0)

Chartered Legal Executive

Demi Constantine

0.0 out of 5

(0)

Paralegal (non-solicitor)

How Boys & Maughan Solicitors Compares

Value for money

This firm - 87%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Boys & Maughan Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 8%

About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 97%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Boys & Maughan Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Boys & Maughan Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%

No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Boys & Maughan Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

621
Very Good

87
Average

12
Poor

5
Awful

6

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

November 23, 2021

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Excellent, approachable solicitors

Boys and Maughan recently did the conveyancing for the purchase of a house.
They were very informative, professional, and best of all, easy to contact and speak to!
Brilliant. Always able to speak to the same solicitor.

Solicitor named in this review:
Stephanie Power

Stephanie Power

A representative from Boys & Maughan Solicitors responded to this review on 25 November, 2021:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Eric

November 22, 2021

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Impression

Satisfied , smooth process ,happy camper

Solicitor named in this review:
Stephanie Power

Stephanie Power

A representative from Boys & Maughan Solicitors responded to this review on 23 November, 2021:

Thank you for your review, Eric. We are pleased that you found the experience a smooth process and we shall pass your comments onto Stephanie and her team.

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Verified review

Brian

November 20, 2021

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Collected on:

Sale of house

Boys & Maughan handled a long drawn out sale of my late parents home and their estate in a most professional manner. This while having to cope with Covid lockdown and associated delays.

A representative from Boys & Maughan Solicitors responded to this review on 22 November, 2021:

Thank you for your review and kind words, Brian. We are pleased to hear that you found the service professional and we appreciate your understanding relating to the delays caused by Covid.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Joanna

November 17, 2021

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Collected on:

Almost worth an official complaint!

Very poor slow service. The worst I've ever experienced. Actually managing to get through on the phone to them was extremely difficult. The phone was often engaged for hours at a time. When I did get through to their switchboard there could be long delays in getting put through to the correct office. On international roaming charges this became very expensive
I buy/sell several properties each year and I have never experienced the delays and repeated requests for information which had already been supplied. I would never use them for conveyancing again. Sufficient to say I arranged another sale and a purchase, (not linked) that were started and completed while still waiting for this one to go through.

Solicitor named in this review:
Peter Styles-Martin

Peter Styles-Martin

A representative from Boys & Maughan Solicitors responded to this review on 18 November, 2021:

We are sorry that our service did not match your expectations. Your comments are different to the usual feedback we receive about Peter, which is typically very positive. We have reviewed our records and discussed your transaction with Peter and our switchboard.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Mark

November 17, 2021

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Christine Anderson 5 stars!

Christie was absolutely incredible during what was a very stressful sale and purchase. She fought on all the way through and worked so hard for us and we cannot thank her enough. I would only recommend Christine to anyone who is looking at recommendations for solicitors. She deserved so much more than the gin!

Solicitor named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 18 November, 2021:

Thank you for your kind words and five stars, Mark! We were very happy to hear that you were pleased with the service Christine provided and we look forward to assisting you again in the future.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Nigel

November 16, 2021

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Selling my property

Because of lockdown and all of the Covid restrictions I thought they handled my situation extremely professionally and everything they told me was very honest, keeping me informed by telephone a lot of the time. Would use them again and recommend them to my friends and family.

Solicitor named in this review:
Stephanie Power

Stephanie Power

A representative from Boys & Maughan Solicitors responded to this review on 17 November, 2021:

Thank you for your feedback, Nigel. We appreciate your understanding of the difficulties faced by the Covid restrictions and we are pleased to hear that you would recommend us!

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

November 16, 2021

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Making new wills

Very professional, efficient service that was friendly and approachable. Our solicitor, Paula, was a pleasure to deal with.

Solicitor named in this review:
Paula Patton

Paula Patton

A representative from Boys & Maughan Solicitors responded to this review on 17 November, 2021:

Thank you for your review. We are delighted that you found the service friendly and approachable and we shall pass your comments onto Paula.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

November 08, 2021

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Good experience

I have used Boys & Maughan before and I was pleased to find four years on the same staff members were there. Mrs McQuire is extremely efficient and helpful, as is her secretary.

Solicitor named in this review:
Jenny McQuire

Jenny McQuire

A representative from Boys & Maughan Solicitors responded to this review on 09 November, 2021:

Thank you for your review. We appreciate the positive feedback you have given us and will ensure your comments are passed onto Jenny and her team.

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

J.Lavender

November 05, 2021

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Collected on:

Grant of probate

Very helpful team. Paula made everything very clear.

Solicitor named in this review:
Paula Patton

Paula Patton

A representative from Boys & Maughan Solicitors responded to this review on 08 November, 2021:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Ann

October 28, 2021

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Collected on:

Handling probate

This is the second time I have used this solicitor for the execution of probate, and on each occasion have been very pleased with the efficiency and care I received.

Solicitor named in this review:
Paula Patton

Paula Patton

A representative from Boys & Maughan Solicitors responded to this review on 29 October, 2021:

Thank you for leaving us such a great review, Ann. We are really pleased to hear you were happy with the service you received and look forward to working with you in the future.

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Reviews collected from

Housing & Property

Ryan

November 08, 2021

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Ryan

Christine Anderson, completed our sale and purchase, I could not fault her work and was very professional, and excellent at giving updates on the progress.

Solicitor named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 09 November, 2021:

Thank you for leaving us such a great review, Ryan. We are really pleased to hear you were happy with the service you received from Christine and we look forward to working with you again in the future.

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Housing & Property

October 18, 2021

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A client

Overall the experience was good but I did have to chase a couple of times to get a response. I appreciate that with stamp duty increases etc and everyone trying to move at once put a lot of pressure on conveyancing firms but when I had to chase several times for someone to acknowledge me on more than one occasion, or when my estate agent seemed to know more than my solicitor, it did become a little frustrating. However, overall the experience was good and I am still using them for my purchase. They are thorough which is a very good thing and can argue on your behalf to get what you need to get. So yes I would recommend them as a conveyancing solicitor firm.

A representative from Boys & Maughan Solicitors responded to this review on 18 October, 2021:

Thank you for leaving us feedback, Jo. We appreciate the fact that you recognised that you were moving at a difficult time. It is widely accepted across the profession that solicitors’ usual standards of client care suffered in the run up to the Government’s stamp duty holiday deadlines. These deadlines resulted in a significant increase in activity in the property market and we had to deal with much higher volumes of emails, telephone calls and enquiries. Now that the holidays have passed, things are steadily returning to normal and our teams are feeling greatly relieved that they can take more time to liaise with clients and respond to their queries once again. We are also glad that you are using us for your purchase and recognise Stephanie’s thoroughness. It's something Stephanie is well known for and we're pleased her efforts have resonated with you.

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Housing & Property

jacqui

September 30, 2021

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jacqui

My house purchase with Boys and Maughan was dealt with at the highest standard and fully recommend them 100%

Solicitor named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 01 October, 2021:

Thank you for leaving us such a positive review, Jacqui. We really appreciate the trouble you have gone to.

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Housing & Property

Ben

July 23, 2021

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Ben

Efficient and professional service

Solicitor named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 26 July, 2021:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Vasyl

June 28, 2021

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Vasyl

It was amazing, sellers solicitors were slow, but on my side they were great. All resolved and fixed quickly. Christine Anderson was great in dealing with all the issues.

Solicitor named in this review:
Christine Anderson

Christine Anderson

A representative from Boys & Maughan Solicitors responded to this review on 29 June, 2021:

Thank you for your review Vasyl. It is much appreciated!

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