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How ZMS Solicitors Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of ZMS Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ZMS Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 20%
Overpriced 1%
About Right 78%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used ZMS Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how ZMS Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used ZMS Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how ZMS Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that ZMS Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    501
  • Very Good

    9
  • Average

    2
  • Poor

    1
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
A worried parent

Verified review

This review has been left by a verified client who used Zms Legal Limited.

A worried parent

April 22, 2024

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Collected on:

Best result we could have asked for

Sunita treated us like people, which is more than can be said for the police.
She listened, researched and took our calls even when she was off for the day.
The process was really daunting and was making us feel really anxious, but she was always available to speak to us and reassure us.
As a result of her hard work, she got us the best possible result and we cannot thank her enough.

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Jamiesmith

Jamiesmith

April 18, 2024

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Not great receptionist

The receptionist is rude and does not allow people to finish talking before trying to put her answer in.

The solicitors themselves are brilliant

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Anthony Morley Rogers

Verified review

This review has been left by a verified client who used Zms Legal Limited.

Matter Type:

Legal aid

Anthony Morley Rogers

April 16, 2024

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Zara Cowan, Zms Solicitors

Zara was incredible, the compassion and empathy she showed to my daughter was above and beyond.

Highly professional and knowledgeable. I would recommend her to everyone.

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Alex R

Verified review

This review has been left by a verified client who used Zms Legal Limited.

Matter Type:

Criminal defence - All

Alex R

April 16, 2024

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First time offence

Zara recently represented me in court for a first time offence. Being my first time in court and never having experienced anything like this before it was completely over whelming to say the least. Zara was extremely friendly and so understanding, patient and kind to me. She took the time to read through everything I had prepared and explained the process in great detail to ensure I understood. She helped calm me down and ease my nerves. I found her to be very assuring and supportive in the court room not only to myself but also to my father who sat in during the hearing. Her legal knowledge and professionalism was outstanding. I can’t thank Zara enough for achieving the best possible outcome I could have hoped for. Following the sentencing Zara made sure I understood what the next steps were and helped wind me down from the whirl wind of emotions I was feeling. I would 100% recommend her services to anyone considering using this firm to represent them. Zara thank you so much you were outstanding.

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Connor Lacey

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This review has been left by a verified client who used Zms Legal Limited.

Connor Lacey

April 12, 2024

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Excellent representation

Having no background or experience in the law department Sunita helped me feel at ease and her work was very professional. I am very happy with the result. Would recommend highly with family and friends. Thankyou again .

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Alex Hall

Verified review

This review has been left by a verified client who used Zms Legal Limited.

Alex Hall

February 28, 2024

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Super Zara

On the 27th of Febuary 2024 I had a court hearing which I was greeted by Zara. Leading up to the hearing Zara spoke to me in confidence and with professionalism what the possibilities of the outcome were, what my options were and potential avenues to take.
I was at court all day and all the while Zara was there to help with a smile. During the proceeding Zara relayed the information and option u had taken to the judge and I can say without a shadow of a doubt helped with the result that I had received.

I can't thank Zara enough but even more would HIGHLY recommend her.

You can be reassured that Zara is at the top of her game, knows what she's talking about but more importantly she's able to put you at ease and is clear with your options and what the outcomes are.

Thank you Zara

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Anonymous

Verified review

This review has been left by a verified client who used Zms Legal Limited.

Anonymous

February 21, 2024

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Excellent service

We have just been through a very difficult few months as a family .
The service my son has received has been excellent.
Sunita gave him the support he needed and showed a great understanding of his needs and Mental Health .
She went above and beyond and listened to his worries and concerns, providing clear and very helpful advice .
Communication through out from all staff involved has been first class.

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Jade

Verified review

This review has been left by a verified client who used Zms Legal Limited.

Matter Type:

Criminal defence - All

Jade

February 16, 2024

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Compassionate, supportive and experienced solicitor.

I appeared at Leicester magistrates court for an offence today. I am currently 6 months pregnant I was extremely nervous of what the the outcome would be but Zara Explained very clearly to me the whole process and what the possible outcomes would be. She was very good with her communication skills and people skills and has strong legal knowledge. she’s very composed and professional but most importantly Zara showed me compassion and reassurance at this difficult time.

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Mihai Andries

Verified review

This review has been left by a verified client who used Zms Legal Limited.

Matter Type:

Criminal defence - All

Mihai Andries

December 11, 2023

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Collected on:

I'm very happy with dis help end thank you so much you help me ,!

I have great experience I'm very happy I recommend for everyone witch have problems with regarding thank you en Happy new year for everyone

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Michael

Michael

December 04, 2023

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An Amazing Team

Well 3.5 years later and the correct outcome was made. ZMS made the journey comfortable and reassuring. They are not there to judge you and they are there to be honest and open and that's exactly what they were. It's been a stressful 3.5 years from charge to court but the support and professionism was first class. If your in a bad situation then I recommend ZMS. A truly magnificent place to head to if your in trouble with the law.

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Reviews collected from

Carol

Matter Type:

Criminal defence - All

Carol

June 19, 2021

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Carol

Thank you so much zms, and to karly mee yesterday, she was soooo lovely and made me feel at ease. We also had such a laugh. So far with my case everyone been brilliant. Thank you 😊

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Tony

Matter Type:

Criminal defence - All

Tony

May 05, 2021

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Tony

I was given good sound advise, Very helpful, Mr Mears put my mind at ease, My low anxiety level ment I could relax & cope with the meeting.

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Sue

Matter Type:

Criminal defence - All

Sue

March 04, 2021

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Sue

I’ve worked with Yakesh in my role as an Appropriate Adult. He is professional, caring and compassionate. At the same time he’s easy going and is patience personified when dealing with more challenging clients. He is well respected by his clients and colleagues and he gives good advice, explaining things precisely and simply ensuring full understanding.

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james

Matter Type:

Criminal defence - All

james

March 04, 2021

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james

David - an absolute asset to the team, very professional and looked after me at a very vulnerable time, outstanding services in which ill certainly remember , thankyou zms legal

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Angelina

Matter Type:

Criminal defence - All

Angelina

February 24, 2021

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Angelina

Had been represented by David Rhodes, who has been VERY professional, understanding, caring and knowledgeble in his job. Could not wish for a better person to represent me. Not 5, but 10* service. Would highly recommend him if you are looking for a solicitor.

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ZMS Solicitors are accredited by

accreditation
accreditation

About this branch

Description

We have an experienced team of solicitors specialising in Criminal Law, Serious Crime and Motoring Law. Whatever your legal requirements, you can be assured that we have the knowledge within our firm to provide you with the help and understanding you need.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drug driving
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Failure to furnish identification
    • Failure to provide a blood sample
    • Failure to provide a specimen
    • Goods vehicles - operators licence
    • Goods vehicles - tachograph offences
    • Mobile phone offences
    • New Driver Provisions
    • Notice of intended prosecution
    • Recognition of disqualification
    • Restoration of licence
    • Road rage incidents
    • Serious injury by dangerous driving
    • Signs and signal offences
    • Special Reasons
    • Speeding offences
    • Stopping and reporting
    • Totting Up Driving Ban
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