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Johnson Astills Solicitors

4.9 | 63 Reviews 63 Reviews | Errors and Omissions
812 Total Company Reviews info icon Errors and Omissions | info icon 812 Total Company Reviews Errors and Omissions | info icon 812 Total Company Reviews

44A Church Gate, Loughborough, Leicestershire, LE11 1UE

Accepting new clients

44A Church Gate, Loughborough, Leicestershire, LE11 1UE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 559100

Johnson Astills Solicitors |

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Johnson Astills Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Johnson Astills Solicitors are accredited by

Children Law accreditation awarded to Johnson Astills Solicitors
Family Law Advanced accreditation awarded to Johnson Astills Solicitors
Criminal Litigation accreditation awarded to Johnson Astills Solicitors

Description

At Johnson Astills, we aim to represent the modern face of legal firms. We are friendly and approachable, but efficient and successful in our work. This has been recognised by a series of awards and nominations to individual solicitors and the law firm as a whole; both locally and nationally. Our solicitors offer a wide range of services. We believe that you will achieve a better outcome with a dedicated specialist in the relevant area of law. At Johnson Astills, your solicitor will apply expert skills, specialist experience and knowledge to your unique situation to provide the best advice and support.

Rankings by area of expertise

The rankings below show the areas of expertise that Johnson Astills Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Johnson Astills Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Johnson Astills Solicitors are accredited by

Children Law accreditation awarded to Johnson Astills Solicitors
Family Law Advanced accreditation awarded to Johnson Astills Solicitors
Criminal Litigation accreditation awarded to Johnson Astills Solicitors

Description

At Johnson Astills, we aim to represent the modern face of legal firms. We are friendly and approachable, but efficient and successful in our work. This has been recognised by a series of awards and nominations to individual solicitors and the law firm as a whole; both locally and nationally. Our solicitors offer a wide range of services. We believe that you will achieve a better outcome with a dedicated specialist in the relevant area of law. At Johnson Astills, your solicitor will apply expert skills, specialist experience and knowledge to your unique situation to provide the best advice and support.

Rankings by area of expertise

The rankings below show the areas of expertise that Johnson Astills Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Johnson Astills Solicitors

Contact & Locations - Johnson Astills Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

44A Church Gate, Loughborough, Leicestershire, LE11 1UE

Reviews

4.9 /5 63 Reviews
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Clients say

What clients say about Johnson Astills Solicitors

The firm specialises in wills, probate, conveyancing, family and criminal law, offering deep technical expertise and consistently successful outcomes. Clients praise clear, practical advice, attention to detail and prompt, effective case management. Valued soft skills include empathy, friendliness, reassurance, patience and strong communication; clients highlight professionalism, responsiveness, kindness and a calming, supportive manner that reduces stress and builds confidence throughout difficult processes.

friendly staff
professional service
clear communication
prompt responses
compassionate support
knowledgeable advice
attention to detail
efficient process
reassuring guidance
successful outcomes

ReviewSolicitors Review List

Profile image of Korina Smith

Korina Smith

Verified
Wills, Trusts & Probate

Excellent Service

We had put off writing our wills for a really long time as it seemed like such a complicated process. However, every part of the process was explained to us by Shivani initially and later by Kate in simple terms. This allowed us to make informed choices that we were both happy with about our wishes following our deaths. With the help and support of Johnson Astills Solicitors we have finally organised ourselves and completed our wills.

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Reply by profile image of Shivani Pabari

Shivani Pabari

Thank you for your kind review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Wishing you the best, Kate & Shivani

0
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Anonymous

Verified

Exceptional

I cannot recommend this Law firm highly enough. From the very first consultation, the level of professionalism, clarity, and genuine care I experienced was exceptional. Legal matters can often feel overwhelming, but my solicitor took the time to explain every step in a way that was both thorough and reassuring, ensuring I always felt informed and in control. What truly sets this firm apart is their attention to detail and unwavering commitment to achieving the best possible outcome. Every piece of advice was thoughtful, strategic, and tailored specifically to my situation. Communication was consistently prompt and transparent, which made a significant difference during what could have been a very stressful process. Beyond their technical expertise, it was their approachability and integrity that stood out most. I never felt like just another case file—they demonstrated a genuine interest in my circumstances and handled everything with both professionalism and empathy. Thanks to their dedication and skill, the outcome exceeded my expectations. If you are looking for a solicitor who combines deep legal knowledge with outstanding client care, this firm is an excellent choice.

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Reply by profile image of Kirsty Gasson

Kirsty Gasson

Thank you for such a thoughtful review, it was a pleasure to assist you. We wish you all the best for the future!

0
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Joanne McEneaney

Verified
Wills, Trusts & Probate

Will and testament

Good guidance and compassionate service, very professional

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Reply by profile image of Kate Pettitt

Kate Pettitt

Thank you for your kind review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Anonymous

Verified
Crime/ Criminal Defence

NFA

I can’t thank my solicitor enough for their outstanding work. They’re knowledgeable, reassuring, and always handle matters with care and professionalism. Thanks to them, I’ve consistently had no further action. Truly grateful and highly recommend.

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Reply by profile image of Olivia Peck

Olivia Peck

Thank you for your review, it was a pleasure to assist you. I wish you the best of luck for the future. Kind regards Olivia

0
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Paulo Andrade

Verified

I wanted to thank my lawyer Helen Johnson.

I wanted to thank my lawyer Helen Johnson. I was very impressed by her expertise and knowledge. She handled my case with professionalism and was able to answer any questions I had with clarity and patience. I am grateful for her support.

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Reply by profile image of Helen Johnson

Helen Johnson

Thank you for your review. I am pleased that I was able to secure you the outcome that enables you to move on with your life and put this behind you. best wishes for the future Helen

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Other Reviews

Profile image of F

F

A client

Absolutely unprofessional organisation, constantly giving clients false promises, the director Helen is very rude and condescending, she told me to bring it on when I told her I’d be naming and shaming her, for her unprofessional tone of voice and attitude she gave to me over the phone, I recommend you use a different firm, as they do not care about the clients, save yourself the hassle and go somewhere else.

0
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Rebecca

Rebecca

I would highly recommend this Firm of Solicitors. They dealt with my case in a professional and understanding manner and were able to allay my worries at a very difficult time. I would not hesitate to use this Firm again.

A representative from Johnson Astills Solicitors responded to this review

Hi Rebecca. Many thanks for your positive review of the firm and the handing of your matter. We appreciate you taking the time to leave us a review and wish you all the best for the future.

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Lynn

Lynn

Johnson Astills were professional and helpful throughout my experience. Both Nanita and Emma were very prompt in replying to any queries, I even received responses at the weekend which was very unexpected. I also felt supported personally, I feel both ladies went above and beyond what is expected of them, supporting me in concerns outside of my direct case, which was extremely comforting to me. I would happily recommend their services to others.

A representative from Johnson Astills Solicitors responded to this review

Dear Lynn, thank you so much for leaving a review for our Family Team. Your review has been passed to the Team who appreciate it. All the best.

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jean

jean

Brilliant firm , hard working, reliable solicitors and barristers I am very pleased the way they helped me to win my case with satisfaction Once again thanks for everyone at Johnson Astills solicitors

A representative from Johnson Astills Solicitors responded to this review

Dear Jean, it is great to hear that you are pleased with Johnson Astills, thank you for taking the time to write a review.

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Woz

Woz

A big Thank you to Johnson Astills, the advice and care I was given from start to finish was direct and highly professional. Excellent communication via e mail, phone calls, and by post through out my case and got me the result through their professionalism and hard work Helen, Rebecca and James Armstrong-Holmes

A representative from Johnson Astills Solicitors responded to this review

Dear Woz, your review is gratefully received and has been forwarded to Helen and Rebecca. All the best.

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Reviews

4.9 /5 812 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Johnson Astills Solicitors

The firm specialises in wills, probate, conveyancing, family and criminal law, offering deep technical expertise and consistently successful outcomes. Clients praise clear, practical advice, attention to detail and prompt, effective case management. Valued soft skills include empathy, friendliness, reassurance, patience and strong communication; clients highlight professionalism, responsiveness, kindness and a calming, supportive manner that reduces stress and builds confidence throughout difficult processes.

friendly staff
professional service
clear communication
prompt responses
compassionate support
knowledgeable advice
attention to detail
efficient process
reassuring guidance
successful outcomes

ReviewSolicitors Review List

Profile image of Carl & Val

Carl & Val

Verified

Advice doing Wills

Kirsty and her team were very nice and friendly with their suggestions advice factored around our needs when sorting out our wills from start to finish. Many Thanks

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Robert Valentin Marica

Verified

A very nice and professional.

Professional and gave me very good advice. Thank you so much.

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0
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Profile image of D R Houghton

D R Houghton

Verified

When you want the best

Although in theory many professional services can be completed without guidance from a genuine professional there are times when you believe that only the best will do. I recently needed a competent conveyancer and someone experienced in probate. At Johnson Astill I found the expertise I needed and despite the numerous phone calls for clarification, response was always prompt, clear and unfailingly courteous and friendly. Needless to say, my advice to anyone wanting the peace of mind which comes with real expertise “You cannot do better than putting your affairs in the hands of Johnson Astill.”

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Profile image of Kelly Spilman

Kelly Spilman

Verified

Solicitor

Gina was very helpful and made the process easier for dealing with my fathers estate. I would recommend and use again in the future.

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Anonymous

Verified

Sajeela

I suffer with social anxiety so with this case in front of me it felt so daunting but Sajeela helped me enormously, she gave me insight to the likely outcomes of which I had no idea of which left me fearing the worst and her expertise was priceless in helping me and I'll always be thankful . The eventuality of it all was the best I could have hoped for and exactly what Sajeela predicted from our first meeting . Sajeela was always polite, friendly , empathetic , available and kind once again thank you so very much Sajeela

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Other Reviews

Profile image of Sam Mitchelson

Sam Mitchelson

Sam

Used free wills service, really helpful and sorted quickly and easily

0
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Profile image of M Khaleeq

M Khaleeq

A client

Your service is excellent and cooperative Thankx a lot sir god bless you🫶❤️

0
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Profile image of Jennie

Jennie

Crime/ Criminal Defence

Jennie

Amazing Company, amazing professional people. Helen,Lucy-Ann and Olivia, dedicating their lives to helping others in their darkest day's. Johnson Astills is the comfort blanket you need to guide you through situations that seem hopeless. Make the call, I guarantee you won't be disappointed. Case outcome was No Further Action 🥳🥳🥳

0
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Profile image of Emma

Emma

Family Law

Emma

I had a very positive experience with this company, My solicitor was Adarsh Patel. He was very supportive the whole way through and very knowledgeable. I can't thank him enough!

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Reply by profile image of Adarsh Patel

Adarsh Patel

Thank you for your kind words and I wish you and your daughter all the best for the future! Kind Regards, Adarsh

0
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james

james

My case was handled by Rachel and her team and I have nothing but positive things to say. They were brilliant especially Rachel on the day of my case. Would definitely recommend

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