J
Collected on:
Would give 0 stars if I could
Had a very poor experience using Charlie Davidson for the purchase of a property. His negligence in handling the matter directly caused the deal to collapse as the seller withdrew due to the excessive time taken, resulting in the loss of the property and ensuing financial damage, as well as a loss of months of my time and stress to myself.
The entire process took seven months before it collapsed, which was totally unreasonable. Throughout the whole process, the communication from Charlie was extremely poor, and at a critical point in the purchase he totally ignored all communication attempts for a month, causing additional stress.
Charlie also seemed to struggle with managing tasks in his inbox and dealing with the other party. Having reviewed the communication between both solicitors, Charlie made several errors in requests for information, did not chase issues adequately and did not pass all relevant documentation on to myself.
It would appear that Charlie was severely out of his depth with this transaction and was not being managed properly. From dealing with his manager after complaining, there appears to be a culture of mediocrity across the whole conveyancing team. Once I took matters into my own hands, I was able to get information from the seller within one week that Charlie and his manager had claimed they were unable to get despite them trying for over three months. Indeed, the seller also advised me to make a complaint to Bishop & Sewell due to the delays their poor handling of the matter were causing.
Bishop & Sewell charge higher fees than many other firms, however they do not provide any value for this. Their work was some of the poorest quality professional services I have ever received. I would strongly advise that if you want your property deal to complete and be dealt with in a professional manner, you look to another more competent firm.
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