Slater And Gordon Uk Limited

0161 676 2727

We’re here for you. For the big matters, and the small, our range of specialist legal services and our expert teams have got you covered. We’re available on the phone, video call or by email, whatever suits you.

Also known as - Compass Costs Solutions, Compas Law Solutions, Slater And Gordon Lawyers, Accident Advice Helpline, Fast Claim Ppi, Pannone (Part Of Slater And Gordon), Claims Direct, Fentons (Part Of Slater And Gordon)

Address
1st Floor, 22 Chancery Lane
London
London
WC2A 1LS
0161 676 2727
www.slatergordon.co.uk/

View map

Accreditations

Other locations

Request a callback Send an email Visit website

Available lawyers at Slater And Gordon Uk Limited

Adil Saeed

David Cunningham

Senior Litigation Executive

Jenniffer Brunt

Richard Penn

Senior Associate Solicitor

Bob Miller

3.0 out of 5

(2)

Senior Associate Solicitor

Jamie Day

Andrew Owen

Clare Griffiths

Senior Associate Solicitor

Crystal Eaton

Darren Hughes

Senior Associate Solicitor

Emma Doughty

0.0 out of 5

(0)

Head of Medical Negligence

Helen Gierc

Jennifer Harper

Jenny Keith

Kieron Campion

How Slater And Gordon Uk Limited Compares

Value for money

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%

Overpriced 41%

About Right 53%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 33

8th / 4518

Family Law

1st / 10

77th / 3824

Wills, Trusts & Probate

1st / 12

296th / 3470

Employment

1st / 1217

4th / 3064

Personal Injury

1st / 617

10th / 2347

Clinical Negligence

1st / 94

4th / 936

Welfare & Benefits

1st / 101

12th / 813

Education

1st / 59

8th / 266

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

17013
Very Good

2067
Average

403
Poor

355
Awful

2338

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Clinical Negligence

Matter Type:

Clinical Negligence

Peter

May 16, 2025

Report to admin

Collected on:

threw me under the bus

my claim progressed well and was judged to be worth 1.6 million until one awkward report from a consultant neurologist who assered i had cerebella ataxia which a further clinical review deemed unlikely or even untrue. they then advised me to accept an offer of 200k they offered me 50k whilst grbbing the emainder for their legal fees.after the deduction of the insurance premium left me with 36k. very poor advice given my second opinion neurologist completely contradited chosen neurologist. 'i made an official complaint,which they denied.

A representative from Slater And Gordon Uk Limited responded to this review on 19 May, 2025:

Hi Peter, Thank you for your review. We appreciate your frustration that the settlement did not meet the maximum estimate, but we must adhere to an expert's independent medical review and our team worked hard to acquire you the best possible outcome under the circumstances. We appreciate your feedback. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Personal Injury

Matter Type:

No Win No Fee

Dijana

February 21, 2025

Report to admin

Collected on:

Dijana Radaviciene

I have had a case since 2020. Right after signing the contract, my lawyer was primarily focused on gathering the full 16-year GP history since my arrival in the UK.Only after two years gap did she appoint the first expert, and that was only after my request. The expert reports are compiled without important radiological scans, and I constantly have to ask my lawyer to send them to the experts. The important witness was not included in the list of witnesses, and my lawyer talks about millions claim when neither the defendant nor the lawyer planned any negotiations since 2020. My official proposal to negotiate was rejected by my lawyer.
The official request to explain how the calculation was made for individual fractures is being ignored, and there is no response. My lawyer’s behaviour has been strange from the very beginning of the case, and of course, not in the client’s favour. All the defendant’s requests are being fulfilled.
When I asked the lawyer to name at least one significant advice piece of advice given since 2020 related to the case, my lawyer could not name it because it simply did not exist , therefore, the case is pending in court.
I advise avoiding this company if you don’t want to have psychological problems .

A representative from Slater And Gordon Uk Limited responded to this review on 25 February, 2025:

Hi Dijana, Thank you for your review. We are saddened by your comments, it is our goal to provide a first class service to all our clients. Please be assured that, despite complications, your case is progressing smoothly and our legal team are working very hard to bring it to a full and satisfactory conclusion. We thank you for your patience during this time and hope to maintain a working relationship. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Consumer

Matter Type:

Travel rights

Kerry

November 29, 2024

Report to admin

Collected on:

AVOID THIS COMPANY

My son has had a nightmare with this company wish I'd never went to them my sons case has gone on for 7 YEARS..!!
it's been so stressful and so unorganised...
Now he has accepted a claim it's been 41days since he settled and 11days ago they said they have his settlement money now they have changed their tune and said actually we dont have it
...so when you do win you still can't get your money off these people
Save yourself the stress and go ANYWHERE else....

UPDATE
NOW 51 DAYS WITH NO COMPENSATION PAID.....AVOID THIS COMPANY

A representative from Slater And Gordon Uk Limited responded to this review on 02 December, 2024:

Hi Kerry, Thank you for your review. As has been explained, we are yet to receive the settlement and our team have continued to pressure the third party into releasing the payment. We can assure you this is nothing out of the ordinary and the settlement will be with you once we have received it. We thank you for your patience during this time. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Family Law

Matter Type:

Divorce

Laura

January 16, 2024

Report to admin

Collected on:

If I Could Pick Zero Stars I would

If I could rate zero I would. DO NOT use this firm if you want trust and as your spending a lot of money for a service, trust should be a given.
I’m currently taking them to Ombusdman. They add unnecessary phone calls and emails to their bill, people put their name on the bill I’ve never been explained who they are or what they’re doing working on my case, question go unanswered, they don’t respond in a timely manor but will say it’s due to staff being on leave. They partially double their quote but slipping it in to an email, without mentioning the quote would be go up and explain their reasoning. You are then tied in for a long period of time as they have 7 weeks to investigate your complaint and no other solicitor is keep to take on a case that’s with Ombusdman. Be warned. Stay away. They see pounds signs and nothing else.

Lawyer named in this review:
Holly Atkins

Holly Atkins

A representative from Slater And Gordon Uk Limited responded to this review on 17 January, 2024:

Hi Laura, Thanks for taking the time to leave us a review. We are sorry to hear that you were not completely satisfied with your experience. This is not the high level of customer satisfaction we strive for. In response to your concerns, we wish to emphasize that our financial estimates are fair, transparent, and fully communicated from the outset. At Slater & Gordon, clients' satisfaction is very important to us. Since you have exhausted our complaint process, we encourage you to engage with the legal ombudsman; this will not affect future legal representation. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Clinical Negligence

Matter Type:

Defective Medical Device Claims

Jennifer

November 20, 2023

Report to admin

Collected on:

Professional, reliable, always put my mind at ease

I chose Slater and Gordon’s for my medical claim a couple of years ago, I can honestly say, I don’t regret a thing, Nicole was so helpful, she was thorough in everything she done, she put my mind at rest as I’m a complete worrier, her contact was spot on, any new updates she’d call or email me right away! I have and will carry on recommending this company to anyone who needs them! Super professional and extremely helpful!
Thank you Nicole for everything, you’ve kept me sane and bought my claim to a fantastic outcome where I can now start planning on rebuilding my confidence!

A representative from Slater And Gordon Uk Limited responded to this review on 20 November, 2023:

Hi Jennifer, Thank you so much for your 5* review, the positive feedback means a lot to us. We're delighted to hear you found our service helpful to your needs and we will certainly share your kind words with Nicole, as well as her team leader, Heather, who will ensure she receives the recognition she deserves. Thank you again and we wish you all the best. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Personal Injury

Matter Type:

Car Accident

Silvana

May 15, 2023

Report to admin

Collected on:

Personal injury

I've tried endlessly to contact this company via telephone and email. I'm due compensation for a car accident, that wasn't my fault. I've been told the amount that I would receive, but yet to receive it.

A representative from Slater And Gordon Uk Limited responded to this review on 16 May, 2023:

Hi Silvana Thank you for your review. Please accept our apologies for any inconvenience you have experienced, this is not the high level of customer satisfaction we aim to provide. We would very much like to get to a root cause of your issue so if you could please email CustomerExperience@slatergordon.co.uk quoting your review, case reference number, full name and address details to help us locate your case and address the matter accordingly. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Personal Injury

Matter Type:

Mesothelioma Compensation

Dave

May 08, 2023

Report to admin

Collected on:

Perfect service.

I would like to thank Mark Luxton and his colleges for all their efforts with my Father's Mesothelioma claim. Although it took the best part of three years to complete, Mark kept us informed every step of the way,
Hopefully we won't need to use a solicitor firm again, but if we did, these would be our first port of call.

A representative from Slater And Gordon Uk Limited responded to this review on 10 May, 2023:

Hi Dave Thank you so much for your kind review, we love to hear from our satisfied clients. We're delighted to know Mark provided you with a first rate service and we will share your kind words with him, as well as his team leader, Edmund, who will ensure he receives the recognition he deserves. We'd like to thank you for placing your trust in Slater & Gordon and please don't hesitate to contact us should you require further assistance. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Personal Injury

Matter Type:

Car Accident

wajeha

April 14, 2023

Report to admin

Collected on:

Slater and Gordon solicitor

This is the worst experience I have ever had with any type of solicitors. They dropped my case mid way and gave me “options” to transfer. I had to repeatedly call and email to get updates. Would not even give it a one star but I had no choice

A representative from Slater And Gordon Uk Limited responded to this review on 17 April, 2023:

Hi, Thank you for giving us your feedback. We are sorry to hear that you are unhappy with our decision. Unfortunately, we have made the difficult decision to close our Small Claims Practice, however we have worked hard to offer 3 options to you to ensure your case progresses quickly and seamlessly. We feel the easiest option is to provide us with your authority to pass your case onto Carpenters who are experts in this field, they will continue your case where we left off and you do not need to take any other action other than reply to our email and sign their new letter of engagement. We understand you may not want to do this, and therefore, there are two other options open to you: - You can source your own alternative law firm, that isn’t Carpenters. If you want to do this then please just let us know their details and we will send your file over to them; they will continue where we left off. - You can also choose to become a litigant in person, this unfortunately means that you will need to start your case again. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Adam

February 15, 2023

Report to admin

Collected on:

Excellent service

Great to work with and very fast. I'm very happy thank you

A representative from Slater And Gordon Uk Limited responded to this review on 16 February, 2023:

Hi Adam Thank you for your kind review. We really appreciate the positive feedback and would love to give credit where it's due. If you find the time, would it be possible to email CustomerExperience@slatergordon.co.uk with your name and case reference so we can give recognition to our agents. Thank you so much. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Consumer

Matter Type:

Collective Actions

John

February 04, 2023

Report to admin

Collected on:

Cheque

i have been promised a cheque from this mob since last thursday this is now the following saturday still nothing cant talk to anyone no direct number just emails if your lucky with excuses total joke of a lawyers avoid at all costs

A representative from Slater And Gordon Uk Limited responded to this review on 06 February, 2023:

We are sorry to hear that you are unhappy with the service you have received, and we would really like to get to the root cause. Please contact us directly at CustomerExperience@slatergordon.co.uk and we shall do our best to resolve the matter.

Was this review helpful?

Reviews collected from

Employment

Matter Type:

Employment Law

Patrícia

June 10, 2025

Report to admin

Collected on:

Patrícia

A pleasure working with Alicia.
She understood the urgency of my case and made sure to have everything ready before the deadline.
Since the first contact over the phone, Slater and Gordon staff was very helpful and professional.

A representative from Slater And Gordon Uk Limited responded to this review on 12 June, 2025:

Hi Patrícia, Thank you so much for taking the time to leave us a review, we really appreciate it. It was our pleasure to provide you with Alicia's assistance and we will certainly share your kind words with her, as well as her team leader, Doreen, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require further assistance. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Damian

June 04, 2025

Report to admin

Collected on:

Damian

I would like to extend my sincere thanks to Ms. Donna Rose from Slater and Gordon Solicitors for her exceptional work on our car accident claim with the MIB.

From the moment she took over our case - after our previous solicitor left unexpectedly - Ms. Rose stepped in seamlessly and demonstrated outstanding professionalism. She was consistently responsive, clear, and informative, even during periods of uncertainty. Her ability to remain firm, focused, and proactive gave us great confidence.

Most impressively, she secured a very favourable compensation outcome. We truly felt that she was fighting our corner with diligence and determination throughout.

Highly recommended for anyone seeking legal support in personal injury claims. Thank you, Donna, for your excellent service.

A representative from Slater And Gordon Uk Limited responded to this review on 05 June, 2025:

Hi Damian, Thank you so much for your 5* review, the positive feedback means a lot to us. We are so pleased to hear you found Donna's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

Was this review helpful?

Welfare & Benefits

Matter Type:

Mental Health - Court of protection

stuart

May 30, 2025

Report to admin

Collected on:

stuart

Ashleigh and Sara in the court of protection team are a pleasure to work with, as they provide a high level of professional service to our joint clients that we support and always make themselves available to make sure the tasks and goals set by our clients are achieved.

Was this review helpful?

Employment

Matter Type:

Employment Law

Steph

May 28, 2025

Report to admin

Collected on:

Steph

Alicia supported me in reviewing documentation for a potentially stressful employment matter, and I can't praise her professionalism, kindness and attention to detail highly enough. My employer had imposed a strict deadline, and she rapidly reviewed their extensive documentation, provided me with all the expert advice I needed and talked me through it on the phone, all within hours of our first contact. She's a credit to the Firm - give her a pay rise :)

Was this review helpful?

Welfare & Benefits

Matter Type:

Mental Health - Court of protection

Abigail

May 20, 2025

Report to admin

Collected on:

Abigail

Having worked closely with Ashleigh Wakefield I can honestly say it has been a pleasure. She is approachable and knowledgable yet knows her professional boundaries and actively seeks the answers when needed. Ashleigh portrays empathy for her client and it shows in her responsiveness to queries; this has been a common theme amongst all the legal professionals I have dealt with at Slater and Gordon.
I look forward to continuing to work together!

Was this review helpful?

Request a callback Send an email Visit website