Slater And Gordon Uk Limited logo

Slater And Gordon Uk Limited

Egerton House, 2 Tower Rd, Birkenhead, Merseyside, CH41 1FN

Accepting new clients

Egerton House, 2 Tower Rd, Birkenhead, Merseyside, CH41 1FN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8004831

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Slater And Gordon Uk Limited only have 297 reviews listed.

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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
• Accident Advice Helpline
• Fentons (Part Of Slater And Gordon)
• Claims Direct
• Pannone (Part Of Slater And Gordon)
• Compass Costs Solutions
• Fast Claim Ppi
• Compas Law Solutions
• Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Practice areas not listed yet
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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

3.5
Very Good
71%
Value for
Money
Value for money: 71%
12% below
national average
64%
Success
Rate
Satisfied with outcome: 64%
18% below
national average
63%
Would
Recommend
Would recommend to friends and family: 63%
18% below
national average
Communication 3.6/5
Initial Impressions 3.9/5
Approachability 3.5/5
Documentation Accuracy 3.6/5
Legal Knowledge 3.7/5
Value for money 3.5/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
• Accident Advice Helpline
• Fentons (Part Of Slater And Gordon)
• Claims Direct
• Pannone (Part Of Slater And Gordon)
• Compass Costs Solutions
• Fast Claim Ppi
• Compas Law Solutions
• Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Slater And Gordon Uk Limited

Egerton House, 2 Tower Rd, Birkenhead, Merseyside, CH41 1FN

Reviews

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Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise in employment disputes, personal injury/road accident claims, medical negligence, SEND tribunals and car finance matters, often securing strong outcomes through diligence and tenacity. Positive soft skills repeatedly mentioned include clear communication, regular updates, patience, empathy, reassurance and professionalism. However, some clients report serious frustrations: poor transparency over fees, unexpected cost increases, slow or non-existent replies, difficulty cancelling instructions, and a perceived lack of care or compassion. A few reviews describe the firm as untrustworthy and overly profit-driven.

Regular updates
Clear explanations
Professional service
Supportive solicitor
Helpful guidance
Attention to detail
Efficient handling
Slow communication
Misreported fees
No compassion

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Reviews

3.5 /5 297 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise in employment disputes, personal injury/road accident claims, medical negligence, SEND tribunals and car finance matters, often securing strong outcomes through diligence and tenacity. Positive soft skills repeatedly mentioned include clear communication, regular updates, patience, empathy, reassurance and professionalism. However, some clients report serious frustrations: poor transparency over fees, unexpected cost increases, slow or non-existent replies, difficulty cancelling instructions, and a perceived lack of care or compassion. A few reviews describe the firm as untrustworthy and overly profit-driven.

Regular updates
Clear explanations
Professional service
Supportive solicitor
Helpful guidance
Attention to detail
Efficient handling
Slow communication
Misreported fees
No compassion

ReviewSolicitors Review List

Profile image of Alex Fraser

Alex Fraser

Shuiken Chan

I was happy with the lady Shuiken Chan who was very professionally dealt with my case and remained in contact with myself on a regular basis .

A representative from Slater And Gordon Uk Limited responded to this review

Hi Alex, Thank you so much for your review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Rhett B

Rhett B

Employment

AVOID AT ALL COSTS

AVOID AT ALL COSTS - UNTRUSTWORTHY. Shockingly bad experience with people who do not care about clients. RUN to ANY OTHER firm or you may sincerely regret it. During COVID I was made redundant and engaged the firm to represent me. I was at a very vulnerable stage and they abused my trust. The representative misrepresented fees and the fees were increased by £3k after we settled with my employer beyond what I was told to expect and essentially giving the whole settlement to Slater and Gordon. I complained, they dismissed my complaints. When I asked for copies of the phone calls where fees were discussed, magically they’d disappeared. Slater and Gordon then took me to court over the disputed amount, sent court documents to a previous address and added additional legal fees when they sneakily proceeded without even a courtesy email before court. When I begged for compassion they were heartless and I was then forced to pay £5k under extreme duress. This was then legal fees on top of disputed legal fees. For them, you are just a profit-bearing transaction with zero ethics and zero care. I have worked with other solicitors over the years, but I can say Slater and Gordon is the worst and the only one I have ever complained about.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Rhett, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of Lynda Murphy

Lynda Murphy

Personal Injury

Injury claim

From start to end i was kept updated and Shuiken Chan took her time to explain everything and listen to my concerns through out it all, would highly recommend her.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Lynda, Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Dawn morran

Employment

Work claim

Linda fox was so understanding with me during my claim against my work place, she was helpful and always available to let me know where we were with my claim .

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Dawn, Thank you so much for your 5* review and for your kind words about our colleague, Linda. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Matthew, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
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Profile image of David Bridges

David Bridges

Personal Injury

Accident claim

Great service after my road accident and helpful to the end with my claim .

A representative from Slater And Gordon Uk Limited responded to this review

Hi David, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lucy Ellams Customer Analyst

0
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