Slater And Gordon Uk Limited

03301076480

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Also known as - Compass Costs Solutions, Compas Law Solutions, Slater And Gordon Lawyers, Accident Advice Helpline, Fast Claim Ppi, Pannone (Part Of Slater And Gordon), Claims Direct, Fentons (Part Of Slater And Gordon)

Address
Egerton House
2 Tower Rd
Merseyside
CH41 1FN
03301076480
www.slatergordon.co.uk/

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Accreditations

Other locations

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Available lawyers at Slater And Gordon Uk Limited

Adil Saeed

David Cunningham

Senior Litigation Executive

Jenniffer Brunt

Jessica Molloy

Bob Miller

Senior Associate Solicitor

Jamie Day

Ali Sultan

Andrew Owen

Clare Griffiths

Senior Associate Solicitor

Crystal Eaton

Darren Hughes

Senior Associate Solicitor

Emma Doughty

0.0 out of 5

(0)

Head of Medical Negligence

Helen Gierc

Jennifer Harper

Jenny Keith

How Slater And Gordon Uk Limited Compares

Value for money

Limited data.

This firm - 95%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 95%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%

No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 33

8th / 4515

Family Law

1st / 8

78th / 3821

Wills, Trusts & Probate

1st / 7

301st / 3470

Employment

1st / 24

4th / 3061

Personal Injury

1st / 29

10th / 2345

Clinical Negligence

1st / 15

4th / 935

Welfare & Benefits

1st / 9

15th / 812

Education

1st / 2

8th / 266

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

17131
Very Good

2075
Average

405
Poor

355
Awful

2338

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Helen Stewart

June 21, 2025

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Personal Injury Claim

This review is for a different branch.

Excellent service from Adil Saeed, fantastic communication and kept me regularly updated. Adil worked tirelessly for a positive outcome with my personal injury claim. I am absolutely delighted with the service that Adil provided. I would highly recommend Slater and Gordon UK Limited and Adil.

Lawyer named in this review:
Adil Saeed

Adil Saeed

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Barry

June 18, 2025

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Terrible

This review is for a different branch.

Worst experience ever. Terrible. Don't communicate, reply to emails, phone calls. Don't even answer the phone! Leave you on you own for months after month. Don't carry out instructions. I'd get more help from Dave fown the pub! Send their bills out quick enough though! Bills you get because you're emailing them but not getting anything back.

A representative from Slater And Gordon Uk Limited responded to this review on 18 June, 2025:

Hi Barry, We're saddened to hear you were not satisfied with our service and we would love to get to a root cause. If you could email CustomerExperience@slatergordon.co.uk with your name and case reference, we can investigate the matter and see if there is anything further we can assist you with. Kind regards Simon Murphy Customer Analyst

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Personal Injury

Matter Type:

Accidents In Public Places

Trudi

June 17, 2025

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Effective, Trustworthy and Successful.

This review is for a different branch.

After an accident in Dec 21, I suffered a broken arm. Some weeks later I enquired with Usdaw union as to whether I was entitled to a personal injury claim. They processed my claim which was then handed over to Slater & Gordon to handle for me.
Although it seemed to take some time, especially initially whist locating the defendant, I was regularly updated and kept informed of progress. All forms etc were easily completed via email and my medical appointment was held at a convenient location too.
The regular updates, even when there was not much to report, kept me reassured that my case was progressing. Anytime I had a query, particularly once I knew my case was going to court, I would receive prompt replies, clearly explaining everything.
I felt confident in following their advice and ultimately they achieved an outcome that I was very satisfied with.

A representative from Slater And Gordon Uk Limited responded to this review on 17 June, 2025:

Hi Trudi, Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with a great experience and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Linda

June 13, 2025

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Amazing Service

This review is for a different branch.

I cannot thank Shuiken ( Edinburgh Office) for her help in settling my claim with third party , she kept me informed throughout and explained each stage and progression of my case in detail , she was very friendly , professional and understanding my frustration at times .

Lawyer named in this review:
Shuiken Chan

Shuiken Chan

A representative from Slater And Gordon Uk Limited responded to this review on 16 June, 2025:

Hi Linda, Thank you so much for taking the time to leave us a review. We are so pleased to hear Shuiken provided you with a helpful service and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Mario Rossi

June 13, 2025

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Saeed

This review is for a different branch.

Saeed was extremely helpful and efficient in handling my case. Thankful for his caring and attentiveness.

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 13 June, 2025:

Hi Mario, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Personal Injury

Verified review

Matter Type:

Car Accident

Jayne Rossi

June 13, 2025

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Excellent work!!

This review is for a different branch.

Adil Saeed represented me in a personal injury claim. His professionalism, support and clear advice made the entire process far more easier than I thought possible. Thanks to Adil the outcome was positive. Thanks 🙏🏻

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 13 June, 2025:

Hi Jayne, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Consumer

Matter Type:

Litigation - Insurance disputes

John

June 02, 2025

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Great Result

This review is for a different branch.

My original solicitor left the firm and Shuiken took over my case. She has been excellent, just the type of solicitor you want.
Listened to my views and gave clear opinions each step of the way.
She was always contactable and takes time to answer all my questions.
Highly recommended

Lawyer named in this review:
Shuiken Chan

Shuiken Chan

A representative from Slater And Gordon Uk Limited responded to this review on 03 June, 2025:

Hi John, Thank you so much for your review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Shuiken and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Consumer

Matter Type:

Travel rights

Anonymous

May 23, 2025

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Collected on:

Holiday injury claim

This review is for a different branch.

Professional and sincere, Darren was available to contact directly and he represented my daughter throughout the case.

A representative from Slater And Gordon Uk Limited responded to this review on 23 May, 2025:

Hi, Thank you so much for your review. We're so pleased to hear you found Darren's assistance helpful and we will certainly share your kind words with him, as well as his team leader, Stephen, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater & Gordon to handle your claim and please don't hesitate to contact us if you ever require further assistance. Kind regards Simon Murphy Customer Analyst

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Clinical Negligence

Matter Type:

Clinical Negligence

Eloise

May 19, 2025

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A great service

This review is for a different branch.

A great service, at a difficult time they were empathetic and did all they could to get the best result.

A representative from Slater And Gordon Uk Limited responded to this review on 20 May, 2025:

Hi Eloise, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Verified review

Younes Mohammed

May 18, 2025

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Claim

This review is for a different branch.

The progress of this claim was originally very slow and quite frustrating. However once Adil Saeed took over my claim this improved greatly .
Adil was productive and used clear and frequent communication throughout.I am overall very happy with my experience with Slater and Gordon Ltd

Lawyer named in this review:
Adil Saeed

Adil Saeed

A representative from Slater And Gordon Uk Limited responded to this review on 19 May, 2025:

Hi Younes, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Adil's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Shuiken, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Reviews collected from

Family Law

Matter Type:

Family law

Mark

April 17, 2025

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Mark

Jenniffer Blunt was quick, concise and most helpful from the word go!!! In a really complicated situation she was able to gave very simple and clear advice. Which actually ended up being a very quick (lowest cost) solution. Thanks again. Highly recommended.

Lawyer named in this review:
Jenniffer Brunt

Jenniffer Brunt

A representative from Slater And Gordon Uk Limited responded to this review on 17 April, 2025:

Hi Mark, Thank you so much for taking the time to leave us a review. It was our pleasure to provide you with Jenniffer's excellent assistance and we will certainly share your kind words with her, as well as her team leader, Madelene, who will ensure she receives the praise she is due. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Laura

June 20, 2025

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Laura

Ali Sultan managed my recent case. I cannot thank him enough for the support and the excellent knowledge, service and advice he offered me- at what was an extremely difficult time in my life. A client centred approach all the way. It has made a real and positive difference to me and my family. Thank you.

A representative from Slater And Gordon Uk Limited responded to this review on 20 June, 2025:

Hi Laura, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Ali's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Karen, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Personal Injury

Matter Type:

Personal Injury Law

Sonia

June 18, 2025

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Sonia

We are so incredibly grateful to Delia C.for the outstanding service and support she provided throughout our legal process. After going through multiple lawyers who either left or weren’t as responsive, Delia was a breath of fresh air. From the moment she took on our case, she was efficient, kind, and truly invested in helping us bring everything to a close.

Delia was always approachable, personable, and incredibly supportive. She took the time to understand our situation and never made us feel rushed or like just another file on the desk. Her professionalism, dedication, and genuine care made all the difference, and we honestly couldn’t have done it without her.

Thank you, Delia, for everything you’ve done for our family. We are beyond thankful and would wholeheartedly recommend you to anyone in need of a lawyer who really goes the extra mile.

A representative from Slater And Gordon Uk Limited responded to this review on 18 June, 2025:

Hi, Thank you so much for your review, we really appreciate it. We are so pleased to hear you found Delia's assistance helpful and we will certainly share your kind words with her, as well as her team leader, Emma, who will ensure she receives the praise she's due. We would like to thank you for placing your trust in Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Tanya

June 18, 2025

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Tanya

Great service. Been with this company for years and always the best service.Highly recommended.

A representative from Slater And Gordon Uk Limited responded to this review on 18 June, 2025:

Hi Tanya, Thank you so much for taking the time to leave us a review, we really appreciate it. It was our pleasure to provide you with a helpful assistance and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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Employment

Matter Type:

Employment Law

Henry

June 17, 2025

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Henry

Great experience. They are responsive.

A representative from Slater And Gordon Uk Limited responded to this review on 17 June, 2025:

Hi Henry, Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with a great experience and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

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