0161 676 2727
Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.
Also known as - Compass Costs Solutions, Compas Law Solutions, Slater And Gordon Lawyers, Accident Advice Helpline, Fast Claim Ppi, Pannone (Part Of Slater And Gordon), Claims Direct, Fentons (Part Of Slater And Gordon)
Slater And Gordon Uk Limited
have 10 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Slater And Gordon Uk Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Mesothelioma Compensation
June
Collected on:
Pauline Chandler handled my case . She was really efficient and helpful. Pauline worked quickly to get my compensation. Would really recommend this company
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Matter Type:
Car Accident
vedrana
Collected on:
In the sea of issues, chasing them to book an exam with a medical expert lasted over a year and a half. Report was done without an expert having most of my medical records relevant for the case, my lawyer wasn't bothered with it. I was the one investigating it. My case handler didn't 'understand' Court Proceedings had to be filled on the 3 yr anniversary of the case. Another major drawback when being served offer Part 36, my case handler tried to mislead me on the date when offer was served. My case handler tried to make it like the date is not important. Company has not done anything to work in my best interest from the start till the end.
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Hosain
Collected on:
Absolutely terrible solicitors
The guy who answered the phone he’s very rude and he’s hanging off the phone twice on me
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Jo
Collected on:
The service was extremely poor. The whole sale and purchase process nearly collapsed due to incompetence and neglect. I was allocated 3 different lawyers and in the end the whole job was given over to a paralegal who admitted they lacked experience. There was a long delay because my paperwork was lost and I had to send it again. I also ended up having to do some of the searches myself through desperation. My very experienced estate agent said he'd never known anything like it. They ignore emails and don't put you through on the phone line. Avoid this company for your sanity's sake.
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Verified review
This review has been left by a verified client who used Slater And Gordon Uk Limited.
Paul
Collected on:
Found the people I speak to helpful and able to remotely guide me through the documents - just the job.
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Matter Type:
Litigation Law
Sheila
Collected on:
The firm kept us updated on the progress of them taking the claim to Court. Once they had had agreed a settlement they paid out promptly. Would recommend them.
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Mike
Collected on:
I wouldn’t hesitate in recommending as they keep you informed every step of the way
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Matter Type:
Litigation Law
Lee
Collected on:
Clear updates on case and prompt return of queries.
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Matter Type:
Litigation Law
David
Collected on:
Slater & Gordon concluded the claim against VW after years of legal battles with the company. In spite of conceding their case in the USA, VW raised numerous technical excuses in UK courts. Nevertheless, S&G pursued their counter-arguments relentlessly until damages were awarded against VW. I was lucky enough to be a participant in that early Class Action.
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Richard
Collected on:
Slater and Gorgon did exactly what they said they would do and delivered a great result. Communication was frequent and informative.
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Matter Type:
Wills
Neil
Collected on:
Excellent service. We has our Wills and Trust updated by the Manchester Office and it was all done very efficiently by caring and friendly staff. We would certainly recommend the company to others.
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Matter Type:
Divorce
A
Collected on:
Couldn't recommend Jenniffer Brunt (principal lawyer) enough for helping me through a difficult divorce. Thanks also to Sue Baldwin (legal assistant).
A representative from Slater And Gordon Uk Limited responded to this review on 12 August, 2024:
Hi Ali, Thank you so much for your 5* review, we really appreciate it. It was our pleasure to provide you with the helpful assistance of Jenniffer and Sue and we will certainly share your kind words with them. We'd like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us if you ever require further assistance. Kind regards Simon Murphy Customer Analyst
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Matter Type:
Travel rights
sonia
Collected on:
We cannot thank Slater and Gordon enough for the continual battle that they have fought on my behalf, with a compensation claim that has taken 8 years to resolve, having sustained a significant injury whilst abroad. the complexities has resulted in many appeals but on good advise we continued with good results of the claim not being overturned. Grateful thanks go Nicholas Lucas
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Jordan
Collected on:
I received excellent service from Shane Smith Associate Solicitor and he went above and beyond over the past 3 years. Genuine and professional- I’ll be referring him to my friends and family circle.
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Matter Type:
Wills
Fiona
Collected on:
Slater & Gordon recently prepared revised wills for me and my husband. We were very pleased with the service that Kerry-Ann provided. Throughout the drafting process, she answered all of our queries promptly and fully. I would not hesitate to use the company again.
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Our mission is to provide people with easier access to world-class consumer legal services. We represent clients across a range of areas, including personal injury claims, employment, clinical negligence, probate and family law. For the big matters, and the small, our range of specialist legal services and our expert teams have got you covered. We’re available on the phone, video call or by email, whatever suits you.
