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How Slater And Gordon Uk Limited Compares

Value for money

This firm - 94%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Slater And Gordon Uk Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Slater And Gordon Uk Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 57%
About Right 42%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Slater And Gordon Uk Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Slater And Gordon Uk Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Slater And Gordon Uk Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    16127
  • Very Good

    2201
  • Average

    397
  • Poor

    346
  • Awful

    2236

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Susannah

Matter Type:

Road Traffic Accident

Susannah

June 12, 2023

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Collected on:

Excellent and extremely professional

I worked on a case with Paul Tapner when my husband died in a RTA. He was so helpful and very professional I would recommend him to anyone. It not an easy subject to deal with but he did so in a very kind and sensitive way.

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Joan

Matter Type:

Collective Actions

Joan

August 28, 2022

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Collected on:

VW emission claim

I received an email from Slater and Gordon saying that cheques were now being printed for mailing. This was on the 5th July, 2022. So far I have not yet received anything.

Joan S. West Moors

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Marc

Matter Type:

Collective Actions

Marc

August 23, 2022

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Collected on:

NOx claim - no reply and missing cheque

As part of the successful VW NOx emissions collective action, I received an email from Slater Gordon in May telling me that I would receive my compensation payment by the end of August, I have still not received my cheque, I have mailed and had no reply from both the main inbox and a paralegal who had previously confirmed that my previous address would be changed to my new address if required.

I have since emailed the paralegal I had previously been speaking to asking for an update as it had been (at that point) 12 days past the end of July but have had no response at all.

The lack of communication now the claim has been resolved is very disappointing, it is now 23 days since my cheque was due and I am at a total loss of where to go bar sending many more mails trying to get some answers which will obviously cause disruption for other clients needing responses for other queries

Highly doubt I'd use these solicitors again which is quite sad considering initial communications were great.

I will happily change my review if my concerns are answered in good time


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Tim

Tim

June 02, 2022

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Collected on:

Tim deeming

I’ve been left infertile without a synthetic left at the least I was clearly neglected for years mr Timothy deeming didn’t want to go to court for me he didn’t fight for what was right for me he sent a few emails and I got £13,000 and he got £4000 for sending a few emails he suggested an offer of £10,000 to start with he didn’t want to fight for me now I’ve been left infertile depressed and I’ve now got serious mental health problems he was the worst solicitor I’ve ever ever come across I’ve now got Colin George davey a multi million air behind me to help get me Justice so where coming after slater and Gordon as well as Timothy deeming as an individual

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Fiona

Matter Type:

Personal Injury Law

Fiona

August 20, 2021

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Collected on:

Do not use this firm

We have risked the buying of a house because their team cannot manage their work load .. we cannot get hold of them when we are at risk of being fined for not completing on the date they set. There is no system in place to appropriately escalate matters and you are left hoping that you may end up with a house and calling them every day to try and move the process along. They take on too many clients and cannot provide any service often wasting weeks and months.

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Michelle

Michelle

April 26, 2024

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Collected on:

Excellent Service

Stephanie Sanders dealt with my case from the outset. Throughout my dealings with Steph she has been friendly, efficient and knowledgeable. I received very clear and regular updates. Steph was very personable and was easily contactable any very proactive
Very happy with the service and outcome
Highly recommended

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vedrana

Matter Type:

Car Accident

vedrana

March 17, 2024

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Collected on:

Very unprofessional

In the sea of issues, chasing them to book an exam with a medical expert lasted over a year and a half. Report was done without an expert having most of my medical records relevant for the case, my lawyer wasn't bothered with it. I was the one investigating it. My case handler didn't 'understand' Court Proceedings had to be filled on the 3 yr anniversary of the case. Another major drawback when being served offer Part 36, my case handler tried to mislead me on the date when offer was served. My case handler tried to make it like the date is not important. Company has not done anything to work in my best interest from the start till the end.

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Laura

Matter Type:

Divorce

Laura

January 16, 2024

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Collected on:

If I Could Pick Zero Stars I would

If I could rate zero I would. DO NOT use this firm if you want trust and as your spending a lot of money for a service, trust should be a given.
I’m currently taking them to Ombusdman. They add unnecessary phone calls and emails to their bill, people put their name on the bill I’ve never been explained who they are or what they’re doing working on my case, question go unanswered, they don’t respond in a timely manor but will say it’s due to staff being on leave. They partially double their quote but slipping it in to an email, without mentioning the quote would be go up and explain their reasoning. You are then tied in for a long period of time as they have 7 weeks to investigate your complaint and no other solicitor is keep to take on a case that’s with Ombusdman. Be warned. Stay away. They see pounds signs and nothing else.

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Sandra

Sandra

December 14, 2023

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Collected on:

Awful service

Absolutely awful. Don’t bother terrible service. Never ever communicate with you. Avoid at all costs

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Jennifer

Matter Type:

Defective Medical Device Claims

Jennifer

November 20, 2023

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Collected on:

Professional, reliable, always put my mind at ease

I chose Slater and Gordon’s for my medical claim a couple of years ago, I can honestly say, I don’t regret a thing, Nicole was so helpful, she was thorough in everything she done, she put my mind at rest as I’m a complete worrier, her contact was spot on, any new updates she’d call or email me right away! I have and will carry on recommending this company to anyone who needs them! Super professional and extremely helpful!
Thank you Nicole for everything, you’ve kept me sane and bought my claim to a fantastic outcome where I can now start planning on rebuilding my confidence!

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Reviews collected from

Claire

Claire

September 22, 2023

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Collected on:

Claire

Terrible company nearly a year to get any compensation and still waiting, had 5 different people dealing with my case.

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Vasanthan

Vasanthan

April 02, 2023

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Collected on:

Vasanthan

Initially, I was greatly dissatisfied with the quality of service I received from Slater and Gordon firm. My case was transferred to multiple case workers (4) who were unresponsive and failed to provide any updates when contacted. Despite raising several complaints, I did not receive any response or action taken to expedite my case. As a result, my case progressed at a sluggish pace for the past two years, leaving me feeling helpless and frustrated.

However, when Manvendar Bhatti took over my claim, my experience was significantly more positive. He displayed a remarkable level of dedication and commitment towards my case, providing clear and concise legal advice in a highly professional manner. He was patient and thorough when addressing my queries.

Manvinder was always readily available and responsive to my emails and phone calls, giving me the assurance that I was in good hands. He frequently contacted me to provide updates on the progress of my case, keeping me informed and reducing my anxiety during what was a challenging time.

Furthermore, he went above and beyond in expediting my case and ensuring that everything was done to resolve it as quickly as possible. Due to my extremely positive experience with Manvinder, I am giving this firm a 5-star rating for their services.

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Paul

Matter Type:

Serious Injury

Paul

December 14, 2022

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Collected on:

Paul

Manvendar Bhatti handled my case very well and with the utmost professionalism, was always on hand if I needed anything and brought the matter to a great outcome for me. Would definitely recommend.

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Malek

Matter Type:

Personal Injury Law

Malek

November 24, 2022

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Collected on:

Malek

Recently I had my case settled after 3 years, fully Recently I had my case settled after 3 years, fully success, you must be very patient and they are professional dealing with my case Communication%100 recommended to anyone using SLATER AND GORDON LAWYERS
Especially ANDREW HOSTLER👍, you must be very patient and they are professional dealing with my case Communication%100 recommended to anyone using SLATER AND GORDON LAWYERS
Especially ANDREW HOSTLER👍

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James

James

October 29, 2021

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James

My experience with Manvendar Bhatti has been excellent. I have found him very friendly and professional and he will always make sure I understand every step of the process as well as providing me with any new information.

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Slater And Gordon Uk Limited are accredited by

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About this branch

Description

Our mission is to provide people with easier access to world-class consumer legal services. We represent clients across a range of areas, including personal injury claims, employment, clinical negligence, probate and family law. For the big matters, and the small, our range of specialist legal services and our expert teams have got you covered. We’re available on the phone, video call or by email, whatever suits you.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Military
    • Part Time Workers
    • Pension Law
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Change of name
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Family Mediation
    • Family law
    • Financial Matters
    • Inheritance Act claims
    • Injunctions
    • Lasting power of attorney
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Burns, Scars and Lacerations At Work
    • Car Accident
    • Car Passenger
    • Children's Accident
    • Children's Serious Injury
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Industrial Disease Compensation
    • Mesothelioma Compensation
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Tinnitus
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills