Slater And Gordon Uk Limited logo

Slater And Gordon Uk Limited

Haywood House North, Dumfries Place, Cardiff, South Glamorgan, CF10 3GA

Accepting new clients

Haywood House North, Dumfries Place, Cardiff, South Glamorgan, CF10 3GA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 637338

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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

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Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Slater And Gordon Uk Limited

Contact & Locations - Slater And Gordon Uk Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Haywood House North, Dumfries Place, Cardiff, South Glamorgan, CF10 3GA

Reviews

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Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise across personal injury, medical negligence, employment law, probate, SEND/EHCP, industrial disease and settlement agreements. Reviewers highlight strong technical skill, effective case management and successful outcomes. Valued soft skills include clear, timely communication, empathy, patience and professionalism, plus approachability, tenacity and responsiveness. Many clients note supportive, reassuring guidance through stressful or complex matters and appreciation for attention to detail and persistence in achieving good results.

clear communication
professionalism
responsive team
compassionate support
knowledgeable staff
efficient service
good outcomes
kept informed
tenacious representation
friendly manner

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Reviews

4.4 /5 24926 Reviews
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Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm for expertise across personal injury, medical negligence, employment law, probate, SEND/EHCP, industrial disease and settlement agreements. Reviewers highlight strong technical skill, effective case management and successful outcomes. Valued soft skills include clear, timely communication, empathy, patience and professionalism, plus approachability, tenacity and responsiveness. Many clients note supportive, reassuring guidance through stressful or complex matters and appreciation for attention to detail and persistence in achieving good results.

clear communication
professionalism
responsive team
compassionate support
knowledgeable staff
efficient service
good outcomes
kept informed
tenacious representation
friendly manner

ReviewSolicitors Review List

Profile image of Graham

Graham

Haley Reeves was outstanding in the matter of my claim

In the handling of my car crash compensation claim I would like it noted that Haley Reeves led the claims process with enormous diligence and persistence which resulted in precisely the compensation for which Slater and Gordon had petitioned. This was a wonderful result. Haley's advice to me was at all times supportive, clear and direct. Seriously impressive.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Haley. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

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Nadia

Personal Injury Claim

My solicitor was Donna Rose and I have to say she was really helpful. She took the time to explain things to me and always called me with any updates. I have used a different solicitor for my child's claim and I wish I knew Donna earlier as I would have used her to help me with his claim as well. I feel Donna was very quick and efficient with my claim and getting it settled.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Nadia, Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

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Mick Sheldon

Clinical Negligence

Fully recommend this company. Very professional and prompt service

Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

A representative from Slater And Gordon Uk Limited responded to this review

Hi Mick, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

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Grant

Personal Injury

Injury Claim

I highly recommend Shuiken Chan of Slater and Gordon Scotland. Shuiken was professional, knowledgeable, and supportive throughout my case. Communication was clear and timely, and I felt well informed at every stage. Shuiken's dedication and attention to detail resulted in a positive outcome for my case.

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Craig Faskin

Excellent customer support

What can I say!!! Recently my case was dealt with by Shuiken Chan at Slater and Gordon Scotland Ltd. Her tenacity, determination and professionalism was above and beyond throughout the process. Shuiken is an absolute credit to her organisation and I can’t thank her enough. Keep up the great work.

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Craig, Thank you so much for your 5* review and for your kind words about our colleague, Shuiken. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

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Other Reviews

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Becky Fitch

Becky

Terrible service so far they don't email back when I have asked for a time scale. Haven't even received a settlement but yet they want a cut not really sure what for at this stage.

0
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Brian Costigan

Brian

I have never dealt with a legal advisor like Sally So before. Her professional approach and her clear and supportive dealing with my case was exceptional. Sally is a credit to your company and has shown me that Slater and Gordon are the firm I will definitely be recommending to my members at Unite and my family and friends if they ever need legal support. I would really like to thank Sally for all her hard work and support.

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Aisha Alam

Aisha

Awful experience with this company. Would never recommend. Awful communication and a very not bothered attitude.

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Ian B0wring

Ian

I used Slater & Gordon for a clinical negligence claim. A first class service from the very first telephone call through to the letter of completion, always kept up to date by emails and telephone calls and if I wasn't sure of anything it was explained to me in a way that I could understand. I can't recommend Slater & Gordon enough, and highly recommend them, with no hesitation I would use them again if I need solicitors again.

Hi Ian, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lucy Ellams Customer Analyst

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J T

A client

Alisha Puri is a disgraceful lawyer and human being. If you or anyone you care for is allocated to her please don't risk it, she will take months to do basics, forget what she's agreed to do, mess up and compromise your case, blame excessive work load and slater Gordon management for her mistakes and then try to send you her bill for hundreds of hours that she has spent not working on your case. Slater Gordon are regulated firm and if you have problems you should report them to SRA - Solicitors regulatory authority as they already have many open cases from vulnerable people who have been exploited by this firm.

Hi, Thank you for your review. We are sorry to hear you feel our service did not meet your expectations. Good customer service is at the heart of our business and we would very much like to investigate this matter further. Please contact ClientCare@slatergordon.co.uk and we may be able to resolve any issues. Kind regards Lucy Ellams Customer Analyst

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