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Harrowells Limited

4.9 | 83 Reviews 83 Reviews | Implacable Hostility
258 Total Company Reviews info icon Implacable Hostility | info icon 258 Total Company Reviews Implacable Hostility | info icon 258 Total Company Reviews

17 Finkle Street, Thirsk, Thirsk, North Yorkshire, YO7 1DB

Accepting new clients

17 Finkle Street, Thirsk, Thirsk, North Yorkshire, YO7 1DB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 619417

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Harrowells Limited |

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Harrowells Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Harrowells Limited are accredited by

Clinical Negligence accreditation awarded to Harrowells Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Harrowells Limited
The Law Society accreditation awarded to Harrowells Limited

Description

Based in North and East Yorkshire, Harrowells is a regional law firm with a long and successful track record of offering high quality advice to businesses, families and individuals. We have local offices in York and across Yorkshire, so simply contact your nearest Harrowells office in York, St Saviourgate, Clifton Moor, Easingwold, Haxby, Pocklington, Malton, and Thirsk.

Rankings by area of expertise

The rankings below show the areas of expertise that Harrowells Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Harrowells Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Harrowells Limited are accredited by

Clinical Negligence accreditation awarded to Harrowells Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Harrowells Limited
The Law Society accreditation awarded to Harrowells Limited

Description

Based in North and East Yorkshire, Harrowells is a regional law firm with a long and successful track record of offering high quality advice to businesses, families and individuals. We have local offices in York and across Yorkshire, so simply contact your nearest Harrowells office in York, St Saviourgate, Clifton Moor, Easingwold, Haxby, Pocklington, Malton, and Thirsk.

Rankings by area of expertise

The rankings below show the areas of expertise that Harrowells Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Harrowells Limited

Contact & Locations - Harrowells Limited

Opening hours

Monday 08:30–17:00
Tuesday 08:30–17:00
Wednesday 08:30–17:00
Thursday 08:30–17:00
Friday 08:30–17:00
Saturday (Closed)
Sunday (Closed)

17 Finkle Street, Thirsk, Thirsk, North Yorkshire, YO7 1DB

Reviews

4.9 /5 83 Reviews
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Rating

Review Source

Clients say

What clients say about Harrowells Limited

Clients praise the firm for expertise across wills, probate, conveyancing, property and commercial transactions, powers of attorney, estate planning, family/divorce and corporate matters. Reviews highlight clear, jargon‑free guidance, thorough technical knowledge and effective, timely case management. Valued soft skills include professionalism combined with friendliness, empathy, patience and strong communication — prompt updates, approachability and sensitivity in difficult situations. Clients commend proactive, practical advice, tenacity and attention to detail, plus transparent billing and good value, leading many to recommend and reuse the firm.

Professional
Friendly
Clear communication
Prompt responses
Knowledgeable
Supportive
Efficient service
Helpful guidance
Good value
Personalised care

ReviewSolicitors Review List

Profile image of Robert  Aitken

Robert Aitken

Verified

House sale / transfer of equity

Excellent professional and reliable service from start to finish

Legal experts tagged in
this review

0
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Anonymous

Verified

Wills and LPAs

Pleased with work carried out on our behalf. Would use again.

Solicitors tagged in
this review

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Anonymous

Verified
Wills, Trusts & Probate

A friendly, professional experience.

My experience with Harrowells has been very positive.I found the firm to be professional but friendly and personal at the same time.As I preferred to use a small local firm I would highly recommend Harrowells.

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Thank you for your review; we're pleased to hear that our personalised, tailored service hit the mark.

0
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Pete Hovland

Verified
Clinical Negligence

Excellent outcome

Dealing with Harrowells was so easy, they walk you through the process and the forms you need to fill out making the whole process extremely easy and not daunting. Aimee worked so hard on my case and kept me updated through the whole process. The outcome of my case was superb and I won more than I thought due to Aimee’s hard work and tenacity. Would definitely use again.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Thank you so much for your review and recommendation. We have passed on your very positive comments to Aimee and are really pleased she was able to steer everything to a successful conclusion.

0
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Judy Noble

Verified
Wills, Trusts & Probate

Professionalism, efficiency and experienced

Louise has been exceptional in providing me with so much advice, support as well as professionalism in providing me with a good outcome. Louise kept me informed on a regular basis and I really did value her advice. When the chips were down and I felt that the situation was not getting very far, Louise kept me informed and gave me realistic thoughts in order to achieve a good outcome. It was very evident of her experience and was aware of financial implications, should the opposite party started to procrastinate. Louise always kept me updated and put a time line on how long we should wait for an outcome from the other legal company. Thank you so much Louise for everything.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Judy, What a lovely review; we have passed on your very kind comments to Louise.

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Other Reviews

Profile image of Muvie Mode

Muvie Mode

Wills, Trusts & Probate

Muvie

My mum and I couldn't be more pleased with the service we have received. My mum wanted a discretionary trust to protect her personal injury settlement as she is vulnerable, in addition to a few other reasons. Ed Taylor got back to our request straight away and as soon as we spoke to him on the phone we immediately felt comfortable, he reassured my mum regarding a few things and then from there we knew it was the right choice to go with Harrowells. Initially we must've spoken to about 40 different firms and that is no exaggeration. They either took too long to reply, quoted us a ridiculously high fixed fee or just came across really difficult in general, it just didn't feel right. Before calling Harrowells I had a look at their reviews and I was a little hesitant as they're not all 4-5 stars, but sometimes you just have to see for yourself, make an enquiry and if it feels good - go with it. We have no complaints whatsoever, Ed advised my mum every step of the way to the best of his expertise but without being forceful, he struck the perfect balance between advising and following her wishes and that is precisely what a great solicitor does. In the end he delivered exactly what she required, we couldn't be more satisfied.

Solicitors tagged in
this review

Dear Muvie, Thank you so much for taking the time to leave such a thoughtful review; we will certainly pass on your very positive comments to Ed and it is always very helpful to know what aspects of our service really resonate.

0
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Profile image of Henry

Henry

Housing & Property

Henry

Friendly and efficient service. The speed of turnaround to queries put our purchasers solicitors to shame

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Henry, Thank you so much for taking the time to leave your very positive review. We really do try to be as responsive as we can be and I am pleased this was definitely the case for you. Kind regards - Peter Mills

0
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Sam

Commercial Property

Sam

A fabulous service. Thank you very much Abbey for your extremely prompt turn around with some documents. Would highly recommend Harrowells Solicitors.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Sam, Thanks - that's really kind of you to say. I have let Abbey know and she is very grateful; as you know, she does like to get the job done! Best wishes - Peter Mills

0
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Profile image of Liam

Liam

Housing & Property

Liam

We recently moved house and Sue Richardson handled our purchase. This is the first time we used Harrowells Solicitors, but the service and process was simple and easy. A huge thanks to Sue, as well as Linda in her team, and Colin who covered her work, we shall certainly be in touch again when we make our next move! Would highly recommend!!!

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Liam, What a lovely review! Really kind of you to take the trouble to thank Sue, Linda and Colin. We've passed on your comments; they are chuffed! It means a lot to them. Best wishes.

0
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Matt

Housing & Property

Matt

Great service from Sue Richardson whilst we were selling a property. Sue was friendly, helpful, efficient and we benefited from her great legal advice.

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Matt, Thank you so much for posting such a positive review. As you will know, Sue does work very hard to ensure her clients are kept fully informed and that all runs as smoothly as possible. She will be delighted with your comments and I'll pass them on right away. Many thanks - Peter Mills

0
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Reviews

4.9 /5 258 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Harrowells Limited

Clients praise the firm for expertise across wills, probate, conveyancing, property and commercial transactions, powers of attorney, estate planning, family/divorce and corporate matters. Reviews highlight clear, jargon‑free guidance, thorough technical knowledge and effective, timely case management. Valued soft skills include professionalism combined with friendliness, empathy, patience and strong communication — prompt updates, approachability and sensitivity in difficult situations. Clients commend proactive, practical advice, tenacity and attention to detail, plus transparent billing and good value, leading many to recommend and reuse the firm.

Professional
Friendly
Clear communication
Prompt responses
Knowledgeable
Supportive
Efficient service
Helpful guidance
Good value
Personalised care

ReviewSolicitors Review List

Profile image of Robert  Aitken

Robert Aitken

Verified

House sale / transfer of equity

Excellent professional and reliable service from start to finish

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Wills and LPAs

Pleased with work carried out on our behalf. Would use again.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

A friendly, professional experience.

My experience with Harrowells has been very positive.I found the firm to be professional but friendly and personal at the same time.As I preferred to use a small local firm I would highly recommend Harrowells.

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Thank you for your review; we're pleased to hear that our personalised, tailored service hit the mark.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jessica Murphy

Jessica Murphy

Verified
Wills, Trusts & Probate

Excellent client experience

Emily made the will drafting process clear and simple. She took the time to explain some of the more tricky details regarding trusts and estate planning and provided thorough and quick responses to any questions asked.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Jessica, Thank you for your very thoughtful and very positive comments, which we have passed on to Emily.

0
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Anonymous

Verified
Employment

Employment

Very efficient, very professional easy to deal with.

Solicitors tagged in
this review

A representative from Harrowells Limited responded to this review

Many thanks for your review and 5-star rating; much appreciated.

0
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Other Reviews

Profile image of Muvie Mode

Muvie Mode

Wills, Trusts & Probate

Muvie

My mum and I couldn't be more pleased with the service we have received. My mum wanted a discretionary trust to protect her personal injury settlement as she is vulnerable, in addition to a few other reasons. Ed Taylor got back to our request straight away and as soon as we spoke to him on the phone we immediately felt comfortable, he reassured my mum regarding a few things and then from there we knew it was the right choice to go with Harrowells. Initially we must've spoken to about 40 different firms and that is no exaggeration. They either took too long to reply, quoted us a ridiculously high fixed fee or just came across really difficult in general, it just didn't feel right. Before calling Harrowells I had a look at their reviews and I was a little hesitant as they're not all 4-5 stars, but sometimes you just have to see for yourself, make an enquiry and if it feels good - go with it. We have no complaints whatsoever, Ed advised my mum every step of the way to the best of his expertise but without being forceful, he struck the perfect balance between advising and following her wishes and that is precisely what a great solicitor does. In the end he delivered exactly what she required, we couldn't be more satisfied.

Solicitors tagged in
this review

Dear Muvie, Thank you so much for taking the time to leave such a thoughtful review; we will certainly pass on your very positive comments to Ed and it is always very helpful to know what aspects of our service really resonate.

0
Collected on: Google collection source logo
Profile image of Andrew Stead

Andrew Stead

Housing & Property

Andrew

Sue Richardson was my conveyancing solicitor over the past 9 months getting a sale and purchase over the line whilst dealing with one buyer totally disappearing! Sue maintained a superb professional relationship and communicated regularly and efficiently keeping me informed at all stages of the process. A credit to her profession!!

Legal experts tagged in
this review

Dear Andrew, We are so pleased to hear that Sue was able to guide you and update you through all the various twists and turns! We have, of course, passed on your very kind comments to Sue.

0
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Profile image of Margaret

Margaret

Margaret

Excellent service, extremely knowledgeable, helpful, friendly people. I couldn't ask for anyone better on my side. Thank you.

A representative from Harrowells Limited responded to this review

Hi Margaret, Many thanks for your very positive review and kind comments; much appreciated. We're glad that we were able to help steer you through it all.

0
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Profile image of kate

kate

kate

Instructed Harowells at Haxby when we were selling my sons house. Set out the perameters at the start and the reasons behind the need to get processes moving. They were clear this was no problem......definitely promised a service they simply don't deliver. Poor poor service from the conveyancing team. Lack of communication.......no one ever available when you ring and not responsive to urgent emails. Their delays and lack of communication have caused serious financial pressure which they know about and yet still over promise and very much under deliver. Wouldn't recommend unless you are happy with a very slow process and lack of response. Not a cheap option......don't think l am asking too much for a bit of customer service and to do what they advertise and also say they do. Sadly now......nowhere else to go other than poor reviews so no one else has to struggle like we have with this firm. Specifically the Haxby branch for us and our experience. We are still not completed and now over 6 months in. Just stay away from this firm.

A representative from Harrowells Limited responded to this review

Hi Kate, I wanted to speak to the team before replying. Obviously it can be concerning when a transaction takes time to move through the various processes and this can be because there are several different parties involved. Where this is the case, we do try to ensure our client is kept updated and, for reasons of confidentiality, our information and explanations need to be provided directly to the client. Nevertheless, I do understand your frustrations. Peter Mills

0
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Profile image of Ruth

Ruth

Housing & Property

Ruth

We have used Harrowells several times. Most recently we used them for our house sale and purchase. They are very professional and work incredibly hard. We found them to be personable and easy to understand. Cressie, Natalie and Stephen were all brilliant. We highly recommend!

Legal experts tagged in
this review

A representative from Harrowells Limited responded to this review

Hi Ruth, Thank you so much for taking the time to leave such a positive review. We will pass on your comments to Cressie, Natalie and Stephen; they will be thrilled!

0
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