Hains & Lewis Limited logo

Hains & Lewis Limited

4.8 | 77 Reviews 77 Reviews | Housing & Property
168 Total Company Reviews info icon Housing & Property | info icon 168 Total Company Reviews Housing & Property | info icon 168 Total Company Reviews

Penffynnon, Hawthorn Rise, Haverfordwest, Pembrokeshire, SA61 2BQ

0345 408 0125

Accepting new clients

Penffynnon, Hawthorn Rise, Haverfordwest, Pembrokeshire, SA61 2BQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 484906

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Hains & Lewis Limited |

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4.8
Excellent
77 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Hains & Lewis Limited are accredited by

Children Law accreditation awarded to Hains & Lewis Limited
Family Law Advanced accreditation awarded to Hains & Lewis Limited
Family Law accreditation awarded to Hains & Lewis Limited
Trading names:
• Hains & Lewis

Description

We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care.

Rankings by area of expertise

Local 1 / 2
National 867 / 11,165
4.8
Excellent
168 Reviews
93%
Value for
Money
10% above
national average
95%+
Success
Rate
15% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Hains & Lewis Limited are accredited by

Children Law accreditation awarded to Hains & Lewis Limited
Family Law Advanced accreditation awarded to Hains & Lewis Limited
Family Law accreditation awarded to Hains & Lewis Limited
Trading names:
• Hains & Lewis

Description

We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care.

Rankings by area of expertise

Meet the team of Hains & Lewis Limited

Eloise Llewellin

Eloise Llewellin

Solicitor

4.3 12
Emma Busch

Emma Busch

Assistant Solicitor

0.0 0
Emma Caughey

Emma Caughey

Associate and Private Family Solicitor

4.0 5
Tracy Griffiths

Tracy Griffiths

Wills and Estate Administration

4.6 9
Gayle Edwards

Gayle Edwards

Conveyancing Executive

4.9 33
Ifor Phillips

Ifor Phillips

Consultant and Property Solicitor

5.0 3
Alexandra Pieniak

Alexandra Pieniak

Solicitor

0.0 0
Christopher Taylor

Christopher Taylor

Director and Head of Private Family

5.0 15
Fenella Longstaff

Fenella Longstaff

Solicitor

4.9 17
Ben Tuck

Ben Tuck

Associate and Disputes Solicitor

5.0 14
Dawn Nicholas

Dawn Nicholas

Paralegal

0.0 0

Meet the team of Hains & Lewis Limited

Gayle Edwards

Gayle Edwards

Conveyancing Executive

4.9 33
Fenella Longstaff

Fenella Longstaff

Solicitor

4.9 17
Christopher Taylor

Christopher Taylor

Director and Head of Private Family

5.0 15
Ben Tuck

Ben Tuck

Associate and Disputes Solicitor

5.0 14
Eloise Llewellin

Eloise Llewellin

Solicitor

4.3 12
Tracy Griffiths

Tracy Griffiths

Wills and Estate Administration

4.6 9
Emma Caughey

Emma Caughey

Associate and Private Family Solicitor

4.0 5
Ifor Phillips

Ifor Phillips

Consultant and Property Solicitor

5.0 3
Dawn Nicholas

Dawn Nicholas

Paralegal

0.0 0
Emma Busch

Emma Busch

Assistant Solicitor

0.0 0
Alexandra Pieniak

Alexandra Pieniak

Solicitor

0.0 0
Jayne Rowe

Jayne Rowe

Paralegal​​​​

0.0 0
Ceri James

Ceri James

Trainee Solicitor

0.0 0

Contact details

0345 408 0125
law@hainsandlewis.co.uk
www.hainsandlewis.co.uk

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Penffynnon, Hawthorn Rise, Haverfordwest, Pembrokeshire, SA61 2BQ

Reviews

4.8 /5 77 Reviews
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Star rating
    Review Source

    Rating

    Review Source

    Clients say

    The firm specialises in property transactions, family law and court/POA matters, with notable technical expertise and successful outcomes. Clients value professionalism, clear communication, responsiveness, patience and sensitivity during stressful cases. Reviewers praise efficient, knowledgeable teams who provide calm, practical guidance, strong attention to detail and good client care, often delivering timely, cost‑effective results and repeat use.

    professionalism
    expert advice
    clear communication
    responsiveness
    efficient service
    knowledgeable staff
    calm guidance
    supportive reassurance
    value for money
    stress‑free process

    ReviewSolicitors Review List

    Profile image of anonymous

    anonymous

    Company & Commercial

    Slow and unhelpful

    I used the Narberth branch for a business purchase, the solicitor was very hard to get hold of by phone and email, taking at least a week to get back to me every time. I gave her a deadline for completion as we had funding that needed to be claimed by that date, and she decided that week was when she wanted to go on holiday even though she had known this deadline all along, and it had to be extended as she missed the first one. She decided that she would do it when she got back. By this time we would have lost all our funding so i insisted that she do it before her holiday. Now i need a solicitor letter to confirm the purchase and she cant even do that apparently. Shocking service, will not be recommending.

    from Hains & Lewis Limited

    Thank you for bringing this matter to our attention. This is not the standard of service we aim to provide, and we want to fix the issue. Please contact our management team directly.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Ryan Jones

    Ryan Jones

    Verified

    Settlement

    From the start Ben was the utmost professional. His knowledge stretches far beyond what is expected. He guided me through the process and made the stressful scenario come to a conclusion sooner than originally hoped for and the entire process was seamless with Ben at the helm. I would recommend Ben to anybody looking for a solicitor; he is an expert in his field. 10/10.

    Solicitors tagged in
    this review

    legal expert Ben Tuck Ben Tuck

    from Hains & Lewis Limited

    Thank you for such a fantastic review, Ryan! Reaching a settlement can be an incredibly stressful experience, but we are delighted to hear that Ben’s extensive knowledge and guidance made the entire process feel seamless for you. He truly is a wonderful asset to our team!

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of R. Nicolson.

    R. Nicolson.

    Verified
    Agriculture

    Land purchase

    Very efficient service, fairly priced. Recommended.

    Legal experts tagged in
    this review

    legal expert Helen John Helen John

    from Hains & Lewis Limited

    Thank you for your positive feedback R. Nicolson! We’re pleased to hear you found our service efficient and fairly priced, and that you were satisfied with the process. We appreciate your recommendation. Thank you for choosing our firm, and congratulations on your land purchase!

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Manon & Steff Gravell-Mitchell

    Manon & Steff Gravell-Mitchell

    Verified
    Housing & Property

    Fast turnaround under incredible pressure

    Lydia and her paralegal Ally managed to perform a miracle sorting the purchase of our home in no time at all. We are so grateful for all their hard work on our behalf to get us our beautiful new home. Diolch enfawr unwaith eto

    Legal experts tagged in
    this review

    legal expert Lydia Addis Lydia Addis
    legal expert Ally Rideout Ally Rideout

    from Hains & Lewis Limited

    Thank you for your feedback. We are delighted to hear that our team acted swiftly and effectively in securing your home purchase, and that their hard work made the process smooth and successful.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Kim Kemsley

    Kim Kemsley

    Housing & Property

    Excellent service

    Gayle and her colleague Rosie were fantastic to work with. They looked after us very well when they’re in Hereford West Wales and we was in Maidstone in Kent. I would recommend anyone to use them.

    Legal experts tagged in
    this review

    legal expert Gayle Edwards Gayle Edwards

    from Hains & Lewis Limited

    Thank you, Kim, for your feedback. We’re glad to hear Gayle and Rosie provided fantastic support throughout your matter, despite the distance involved.

    0
    Collected on: ReviewSolicitor collection source logo

    Reviews

    4.8 /5 168 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in property transactions, family law and court/POA matters, with notable technical expertise and successful outcomes. Clients value professionalism, clear communication, responsiveness, patience and sensitivity during stressful cases. Reviewers praise efficient, knowledgeable teams who provide calm, practical guidance, strong attention to detail and good client care, often delivering timely, cost‑effective results and repeat use.

      professionalism
      expert advice
      clear communication
      responsiveness
      efficient service
      knowledgeable staff
      calm guidance
      supportive reassurance
      value for money
      stress‑free process

      ReviewSolicitors Review List

      Profile image of anonymous

      anonymous

      Company & Commercial

      Slow and unhelpful

      I used the Narberth branch for a business purchase, the solicitor was very hard to get hold of by phone and email, taking at least a week to get back to me every time. I gave her a deadline for completion as we had funding that needed to be claimed by that date, and she decided that week was when she wanted to go on holiday even though she had known this deadline all along, and it had to be extended as she missed the first one. She decided that she would do it when she got back. By this time we would have lost all our funding so i insisted that she do it before her holiday. Now i need a solicitor letter to confirm the purchase and she cant even do that apparently. Shocking service, will not be recommending.

      from Hains & Lewis Limited

      Thank you for bringing this matter to our attention. This is not the standard of service we aim to provide, and we want to fix the issue. Please contact our management team directly.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Martina

      Martina

      Verified
      Wills, Trusts & Probate

      Will Service

      The instructions were clear and both Fenella and Tanya demonstrated endless patience, professionalism as well as providing expert advice as I tried to work out the best way to proceed. I feel so much better for having completed mine and wouldn't hesitate to use them again.

      Solicitors tagged in
      this review

      legal expert Fenella Longstaff Fenella Longstaff

      from Hains & Lewis Limited

      Thank you so much for this wonderful feedback! Sorting out a Will can involve making some tough decisions, so we are absolutely delighted to hear that Fenella and Tanya provided the endless patience, professionalism, and expert advice you needed to find the best way forward. There is truly no better feeling than the peace of mind that comes with getting it completed. Thank you for your trust, Martina, and we would be more than happy to assist you again in the future!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Ryan Jones

      Ryan Jones

      Verified

      Settlement

      From the start Ben was the utmost professional. His knowledge stretches far beyond what is expected. He guided me through the process and made the stressful scenario come to a conclusion sooner than originally hoped for and the entire process was seamless with Ben at the helm. I would recommend Ben to anybody looking for a solicitor; he is an expert in his field. 10/10.

      Solicitors tagged in
      this review

      legal expert Ben Tuck Ben Tuck

      from Hains & Lewis Limited

      Thank you for such a fantastic review, Ryan! Reaching a settlement can be an incredibly stressful experience, but we are delighted to hear that Ben’s extensive knowledge and guidance made the entire process feel seamless for you. He truly is a wonderful asset to our team!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of CraigAlan

      CraigAlan

      Verified
      Family Law

      Compassionate, Efficient and Truly Supportive During a Difficult Time

      I am incredibly grateful for the support I received from my family solicitor. They handled my case with professionalism, sensitivity and impressive efficiency. What meant the most was how reassured I felt throughout the process — at a time that was very stressful for both me and my daughter, they took all the worry away and made everything feel under control. Their guidance and kindness made a difficult situation so much easier. I would confidently recommend them to anyone needing family law support.

      Solicitors tagged in
      this review

      legal expert Emma Caughey Emma Caughey

      from Hains & Lewis Limited

      Thank you so much for the incredibly kind review, Craig. We are so glad to hear that our family team could provide the professional, sensitive, and efficient support you and your daughter needed during such a stressful time. We truly appreciate your confidence in recommending our family law services, and we wish you and your daughter all the very best moving forward!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of R. Nicolson.

      R. Nicolson.

      Verified
      Agriculture

      Land purchase

      Very efficient service, fairly priced. Recommended.

      Legal experts tagged in
      this review

      legal expert Helen John Helen John

      from Hains & Lewis Limited

      Thank you for your positive feedback R. Nicolson! We’re pleased to hear you found our service efficient and fairly priced, and that you were satisfied with the process. We appreciate your recommendation. Thank you for choosing our firm, and congratulations on your land purchase!

      0
      Collected on: ReviewSolicitor collection source logo

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