R. Nicolson.
This review was submitted by a verified client of Hains & Lewis Limited.
Land purchase
Very efficient service, fairly priced. Recommended.
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Staunton House, 7 St. James Street, Narberth, Pembrokeshire, SA67 7BZ
Accepting new clients
Staunton House, 7 St. James Street, Narberth, Pembrokeshire, SA67 7BZ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 484918
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Hains & Lewis Limited are accredited by
We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care.
The rankings below show the areas of expertise that Hains & Lewis Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Hains & Lewis Limited are accredited by
We aim to give a high quality legal service. We recognise that only by achieving the highest standards can we meet our clients’ expectations of us. The importance of satisfying our existing clients cannot be underestimated and we are committed to the highest standards of client care.
The rankings below show the areas of expertise that Hains & Lewis Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:30 |
| Tuesday | 09:00–17:30 |
| Wednesday | 09:00–17:30 |
| Thursday | 09:00–17:30 |
| Friday | 09:00–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Staunton House, 7 St. James Street, Narberth, Pembrokeshire, SA67 7BZ
What clients say about Hains & Lewis Limited
The firm specialises in residential property transactions, dispute resolution, family/divorce matters and lasting powers of attorney, demonstrating strong technical expertise and successful court outcomes. Clients praise clear, practical advice, efficient case handling and responsiveness. Valued soft skills include professionalism, calmness, compassion, attention to detail, excellent communication and a supportive, client-focused approach that reduces stress during difficult matters.
This review was submitted by a verified client of Hains & Lewis Limited.
Very efficient service, fairly priced. Recommended.
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This review was submitted by a verified client of Hains & Lewis Limited.
We had a long, complicated and very frustrating property dispute that Ben advised on. He was always calm, patient, knowledgable and professional. He was always at the end of a phone or email and his responsiveness was exceptional. I wouldn't hesitate to use him again or recommend him to to others.
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Thank you Steve for your review. We’re pleased Ben was able to support you through a complex property dispute and that you found his advice calm, professional, and responsive throughout.
Gayle handled our house sale brilliantly. Professional and responsive. She made the whole process straightforward and stress-free. We have used Gayle a couple of times before and we highly recommend her.
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Thank you, Sam and Sian. We are pleased to hear that Gayle provided a professional and responsive service.
This review was submitted by a verified client of Hains & Lewis Limited.
Fenella and her team saw the sale of the property through to its conclusion without a hitch. Good communication from everyone involved.
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Dear Richard, Thank you for your feedback. We’re pleased to hear that Fenella and her team ensured the sale completed smoothly, with good communication throughout. Your comments are greatly appreciated.
This review was submitted by a verified client of Hains & Lewis Limited.
My partner and I engaged Hains and Lewis to carry out the conveyancing on our purchase of two garages and associated building plot. In our opinion, we were not provided with a good service. There was a restrictive covenant regarding building on the land, which was critical to the viability of the purchase. This would have shown up very quickly in the searches. However, Hains and Lewis did not alert us to this most important fact until the very final stages of the process. Importantly, it was only after we had transferred the funds that we were sent the buyer's report, which highlighted the restrictive covenant. We could, and should, have been alerted to this much earlier in the process. In the event, he had to chase around himself in order to arrange for the covenant to be removed. He commented that this was one of the most stressful experiences of his life. All was fine in the end, but this was no thanks to Hains and Lewis. It seems that no-one is in overall control of the conveyancing process, and that there is inadequate supervision of staff carrying out the work. We regard this to be a very poor service, and we would certainly never engage Hains and Lewis again.
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Thank you for taking the time to provide your feedback, Jan. We are genuinely sorry to hear that your experience did not meet your expectations and that the conveyancing process caused you and your partner such significant stress. We take all concerns seriously, especially where clients feel that key information was not communicated clearly or in a timely manner. The issue regarding the restrictive covenant is particularly concerning, and we understand how critical this would have been to your decision-making. We sincerely regret that you were not made aware of this sooner in the process. We also acknowledge your comments about the delivery of the buyer's report and the lack of apparent supervision. This is not the standard of service we strive to uphold, and your feedback highlights areas where we clearly need to review and improve our internal processes. Please know that we are taking this matter seriously. We would welcome the opportunity to investigate the details of your case further so we can learn from what happened and take appropriate steps to prevent similar issues in the future. If you are willing, please contact us directly so that we can discuss this with you further. Once again, we are truly sorry for the distress caused, and we appreciate your honest feedback.
What clients say about Hains & Lewis Limited
The firm specialises in residential property transactions, dispute resolution, family/divorce matters and lasting powers of attorney, demonstrating strong technical expertise and successful court outcomes. Clients praise clear, practical advice, efficient case handling and responsiveness. Valued soft skills include professionalism, calmness, compassion, attention to detail, excellent communication and a supportive, client-focused approach that reduces stress during difficult matters.
This review was submitted by a verified client of Hains & Lewis Limited.
Very efficient service, fairly priced. Recommended.
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This review was submitted by a verified client of Hains & Lewis Limited.
Lydia and her paralegal Ally managed to perform a miracle sorting the purchase of our home in no time at all. We are so grateful for all their hard work on our behalf to get us our beautiful new home. Diolch enfawr unwaith eto
Thank you for your feedback. We are delighted to hear that our team acted swiftly and effectively in securing your home purchase, and that their hard work made the process smooth and successful.
Gayle and her colleague Rosie were fantastic to work with. They looked after us very well when they’re in Hereford West Wales and we was in Maidstone in Kent. I would recommend anyone to use them.
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Thank you, Kim, for your feedback. We’re glad to hear Gayle and Rosie provided fantastic support throughout your matter, despite the distance involved.
This review was submitted by a verified client of Hains & Lewis Limited.
We had a long, complicated and very frustrating property dispute that Ben advised on. He was always calm, patient, knowledgable and professional. He was always at the end of a phone or email and his responsiveness was exceptional. I wouldn't hesitate to use him again or recommend him to to others.
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Thank you Steve for your review. We’re pleased Ben was able to support you through a complex property dispute and that you found his advice calm, professional, and responsive throughout.
This review was submitted by a verified client of Hains & Lewis Limited.
Chris Taylor offered excellent and very clear advice. The court ended up agreeing with him.
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Thank you for your review! We are pleased to hear that Chris provided such clear and excellent advice throughout your case. It is always rewarding to see our legal guidance validated by the court's decision. We are delighted that you achieved a successful outcome, and we will be sure to pass your appreciation on to Chris.
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