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How PCB Solicitors LLP Compares

Value for money

This firm - 92%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of PCB Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using PCB Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used PCB Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how PCB Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 94%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used PCB Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how PCB Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 94%
No 6%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that PCB Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    254
  • Very Good

    9
  • Average

    1
  • Poor

    1
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Frank

Verified review

This review has been left by a verified client who used PCB Solicitors LLP.

Frank

February 09, 2024

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Collected on:

House/buy

This is the second time we have used PCB Solicitors and in particular,Mrs Bufton,and we have always found her to be very professional and easy to reach and talk to.
Kind regards
Frank and Jennifer Fletcher

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Molly O'Neill

Verified review

This review has been left by a verified client who used PCB Solicitors LLP.

Molly O'Neill

July 06, 2023

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Collected on:

Good experience

Prompt and helpful service. I was not the most organised client but Emma and Deborah kept me on track and I was able to complete my house sale on schedule. It is also worth noting that around this time several of my family members were buying and selling and Emma and Deborah were by far the most proactive and responsive solicitors we interacted with. Thank you both!

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LINDA ANSELL

Verified review

This review has been left by a verified client who used PCB Solicitors LLP.

LINDA ANSELL

June 16, 2023

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Collected on:

SALE OF OUR PROPERTY

FRIENDLY, MOST OBLIGING , PROFESSIONAL.
EVERYTHING WAS MADE SMOOTH, EASY AND EFFICIENT.
WE WOULD LIKE TO THANK DEBORAH FOR EVERYTHING SHE DID TO ACCOMPLISH EASE FOR US.
THANKS TO HER STAFF TOO, ALWAYS HAPPY FACES, SO REFRESHING.

THANK YOU AGAIN.

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John and Jennifer Phillips

Verified review

This review has been left by a verified client who used PCB Solicitors LLP.

John and Jennifer Phillips

May 16, 2023

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Collected on:

Sale of Garage

Excellent and efficient service. We have dealt with Deborah Bufton numerous times and she has always provided first class service.

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Michael

Matter Type:

Wills

Michael

February 25, 2023

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Collected on:

Wills Probate & Trusts

I dealt with the wills probate & trusts department / Pauline Davies. From start to finish Pauline was helpful, professional, friendly and a pleasure to deal with. Steph on Ludlow reception also very friendly and professional.

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kris

Verified review

This review has been left by a verified client who used PCB Solicitors LLP.

kris

January 12, 2023

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Collected on:

Conveyance probate house sale

Very helpful and capable with sale of a house near Ludlow particular thanks to Emma Bowden and Deborah Bufton.
The process was handled very well and efficiently

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Frederick Crane

Verified review

This review has been left by a verified client who used PCB Solicitors LLP.

Frederick Crane

October 31, 2022

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Collected on:

Everthing Fine

I'm a bit old school and doing everything by cyber space and post still seems alien to me but that doesn't mean we received a bad service. I do think it takes out the human touch side of it a bit.
There were a couple of minor queries that I would have liked to elaborate on but I didn't feel able to in writing or even over the phone so the odd face to face would always be helpful.
It's strange in some ways as we did have this when we sold our other house through you and used Robin in Knighton.

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Anonymous

Verified review

This review has been left by a verified client who used PCB Solicitors LLP.

Anonymous

October 21, 2022

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Collected on:

House sale

Emma and Debbie were patient throughout which is just as well as it took almost 6 months for what should have been a straight forward house sale. No reflection on PCB it was down to issues and queries on the buyers side plus probate.

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Rachel Buchanan

Verified review

This review has been left by a verified client who used PCB Solicitors LLP.

Rachel Buchanan

October 17, 2022

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Collected on:

Friendly and responsive

PCB has a good reputation locally, and with good reason. The team at PCB Ludlow were friendly, helpful and efficient and I would definitely use them again.

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Reviews collected from

Graz

Graz

February 08, 2020

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Collected on:

Graz

A very professional team.
Excellent, affordable service.
Highly recommended.
A special mention to Thomas who is always there to assist, no matter how busy he may be.

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David

David

April 05, 2022

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Collected on:

David

A painful house buying experience for me using these solicitors. My experience was that they were slow and unresponsive and got certain details wrong.... with lots of duplication. My original solicitor with PCB was replaced with a locum after contracting Covid.... and it went wrong from there.
I got to the point where I needed to ask a partner to step in who reviewed, and overruled the other solicitor in some cases. They told me that my £1,200 quote had increased significantly (without notification) and they would accept £2,000.00 (which I paid). However, the solicitor I used to sell my house (yes I retracted using PCB for selling) went through without any fuss or hassle, despite buyer problems.

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Catherine

Catherine

October 18, 2021

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Collected on:

Catherine

We were selling and buying a new home. It turned out not to be straight forward but Jessica was amazing and worked long hours to get it through before the stamp duty deadline. Can't speak highly enough of how great she was and would recommend her any day. All done with her beautiful smile.

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El

El

August 01, 2021

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Collected on:

A client

Not very sensitive towards people in difficult situations including loss of family/parents/partners.

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gretaretaa

gretaretaa

April 20, 2021

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Collected on:

gretaretaa

I am very impressed with their service, were able to see them at short notice and they dealt with our issue straight away.

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PCB Solicitors LLP are accredited by

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About this branch

Description

A modern approach to the law • The highest level in professional standards • Full Case Management • Value for money • Understanding and compassionate service • Visitor car parking • Full disabled access We strive to keep up-to-date on the latest developments in the practice of law and we offer continuous improvement through training and investment in new technology, which benefits our clients by providing consistent quality and value, now and in the future.. Our commitment to quality and service is absolute, and we are proud to have been awarded the Lexcel Quality Mark by the Law Society for the standards of practice management we deliver. Our membership of the Conveyancing Quality Scheme (CQS), a recognised quality mark for legal experts in buying or selling property, ensures a first class service for our clients.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Prison law
    • Professional Conduct
    • Regulatory Defence
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Legal aid
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
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