Watkins & Gunn Limited logo

Watkins & Gunn Limited

4.1 | 82 Reviews 82 Reviews | Housing & Property
729 Total Company Reviews info icon Housing & Property | info icon 729 Total Company Reviews Housing & Property | info icon 729 Total Company Reviews

Ground Floor, Building 5, Castlebridge, Cardiff, South Glamorgan, CF11 9AB

Accepting new clients

Ground Floor, Building 5, Castlebridge, Cardiff, South Glamorgan, CF11 9AB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 822023

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Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.1
Excellent
80%
Value for
Money
78%
Success
Rate
77%
Would
Recommend
Communication 4.0/5
Initial Impressions 4.2/5
Approachability 4.0/5
Documentation Accuracy 4.0/5
Legal Knowledge 4.1/5
Value for money 4.0/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. During the current crisis we have systems in place to ensure that we are able to work efficiently and safely to support you with all of your legal needs. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Watkins & Gunn Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Watkins & Gunn Limited are accredited by

Children Law accreditation awarded to Watkins & Gunn Limited
Criminal Litigation accreditation awarded to Watkins & Gunn Limited
Personal Injury accreditation awarded to Watkins & Gunn Limited

Description

We solve your legal problems! We are a law firm that champions jargon-free legal advice with innovative solutions that work for you. During the current crisis we have systems in place to ensure that we are able to work efficiently and safely to support you with all of your legal needs. Share your legal problem with us & our friendly, approachable lawyers will use their expert, clear & award-winning advice to help you. #problemsolved

Rankings by area of expertise

The rankings below show the areas of expertise that Watkins & Gunn Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Watkins & Gunn Limited

Meet the team of Watkins & Gunn Limited

Contact & Locations - Watkins & Gunn Limited

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30 (Open)
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Ground Floor, Building 5, Castlebridge, Cardiff, South Glamorgan, CF11 9AB

Reviews

4.1 /5 82 Reviews
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Clients say

What clients say about Watkins & Gunn Limited

The firm is highly praised for personal injury, family law and conveyancing, with clients highlighting strong expertise in complex claims, accident cases and property transactions. Reviewers value the team’s professionalism, clear guidance and ability to achieve excellent outcomes, even in difficult matters. Soft skills repeatedly mentioned include being approachable, friendly, patient, empathetic and supportive. Clients also appreciate prompt communication, plain-English explanations, regular updates and a calm, reassuring manner that makes stressful processes feel manageable.

Clear communication
Kept informed
Professional service
Friendly team
Quick response
Easy to understand
Approachable staff
Knowledgeable advice
Helpful support
Successful outcome

ReviewSolicitors Review List

Profile image of Safaa Usmani

Safaa Usmani

Housing & Property

Great communication, always on the ball

We used Mark Phillips as our solicitor for buying a house after being recommended him by my sister. We were purchasing an auction property and it was not a simple process as there were a few hiccups with the probate on the sellers side - throughout all this Mark was always on the end of an email or phone to help us out, always answering my questions clearly and quickly. The communication with Watkins & Gunn overall has been brilliant, a very friendly team. I highly recommend Mark as a competent, thorough and friendly solicitor and would certainly use him again.

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Abigail Warren

Verified
Housing & Property

Mark Philips

I am extremely pleased with the service provided by Mark. He has been efficient and responsive from the get go. He has continually put my mind at ease during a process that is new to me and I have been thoroughly impressed with his tenacity to get the job done. I am confident that I will utilise Mark and his services in all future endeavours. I have already recommended Mark and Watkins and Gunns services to friends and family. Thank you for making this process run so smoothly. I look forward to working with Mark again in the future.

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Reply by profile image of Jonathan Wellington

Jonathan Wellington

Many thanks for taking the time to complete a review. We are delighted that Mark has done such a great job and we look forward to assiting you in the future.

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R&P

A JOB WELL DONE

We have used Watkins & Gunn’s Pontypool solicitors for many years, as did our parents before us. On this occasion my sister and I turned to them again knowing it would be a job well done. And it was. Thank you for navigating us through the conveyancing and house selling process so smoothly Sadia. My sister and I had absolutely no idea what was involved but we were very pleased to have Sadia as our solicitor on this. Sadia dealt confidently with a raft of paper deeds dating back many years and gave us sound advice and kept us updated whenever we asked. We felt we were in safe and competent hands with Sadia. Good luck with your future career in the Law profession Sadia . And thank you

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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this positive review from you, as your feedback is important to us. We note the great job that Sadia has done for you and are pleased that you are happy with the outcome. We look forward to working with you in the future on any of your legal needs.

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R&P

A job well done

We have used Watkins & Gunn’s Pontypool solicitors for many years, as did our parents before us. On this occasion my sister and I turned to them again knowing it would be a job well done. And it was. Thank you for navigating us through the conveyancing and house selling process so smoothly Sadia. My sister and I had absolutely no idea what was involved but we were very pleased to have Sadia as our solicitor on this. Sadia dealt confidently with a raft of paper deeds dating back many years and gave us sound advice and kept us updated whenever we asked. Good luck with your future career in the Law profession Sadia . And thank you

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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this positive review from you, as your feedback is important to us. We note the great job that Sadia has done for you and are pleased that you are happy with the outcome. We look forward to working with you in the future on any of your legal needs.

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Tracey Robinson

Verified
Housing & Property

Property Sale - Outstanding Service

As always! Impeccable service from W&G. I cannot thank Mark Philips enough for taking the heat out of the process for selling your house, by being so responsive and keeping me updated - avoiding those awful periods when you don't really know what is going on. I have used W&G for many services now over the past 8 years since moving to Wales to live with my now husband! Always such a professional company and Mark Phillips really was incredibly professional and a really nice person to work with through what is a very stressful time. Thank you again W&G - another!! great experience. Warmest Regards, Tracey

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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this lovely review from you, as your feedback is important to us. We note the great job that Mark has done for you and are pleased you are happy with the outcome. We look forward to working with you in the future on any of your legal needs.

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Other Reviews

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Ross Card

Ross

Mark from the property team has dealt with my house sale and onward purchase. Mark was easily contactable throughout the whole process and ensured I was kept up to date at all times. I felt the fees were very reasonable and the service provided was professional and timely. I would highly recommend Watkins and Gunn for any conveyancing needs.

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Justin

Justin

This was the first time that I'd bought a property on my own. Aisha Salman was extremely professional, efficient, and understanding throughout. Thank you Watkins & Gunn, and thank you Aisha.

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Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this excellent review from you, as your feedback is important to us. We note the great job that Aisha did to resolve the matter for you. We look forward to working with you in the future on any of your legal needs.

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James

James

I can not recommend Watkins and Gunn enough for their handling of the sale of my property. Aisha and her team were exceptional. The experience I've had was first class and very personal in their approach to getting the case completed. I was updated from start to finish without any problems. Highly recommended and will use their services again.

Reply by profile image of Sara Jones

Sara Jones

We are delighted to receive this excellent review from you, as well as your recommendation. Your feedback is important to us. We note the great job that Aisha and the team did to complete your transaction. We look forward to working with you in the future on any of your legal needs.

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Anthony

Anthony

Used the conveyancing team to purchase a property. Aisha and Watkins and Gunn provided a great service and I felt that I was well informed of everything that was happening. Especially when our exchange was delayed. Would not hesitate to use again for a future transaction.

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Chelsea

Housing & Property

Chelsea

We used Watkins & Gunn conveyancing to buy our first home and the whole team, including our solicitor Mark, was brilliant. They made the entire process easy and stress free. They always picked up the phone/responded to emails quickly and answered any questions we had. We will be using them in the future when needed and would definitely recommend them to anyone!

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Reviews

4.8 /5 729 Reviews
Filter your results
Star rating
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Clients say

What clients say about Watkins & Gunn Limited

The firm is highly praised for personal injury, family law and conveyancing, with clients highlighting strong expertise in complex claims, accident cases and property transactions. Reviewers value the team’s professionalism, clear guidance and ability to achieve excellent outcomes, even in difficult matters. Soft skills repeatedly mentioned include being approachable, friendly, patient, empathetic and supportive. Clients also appreciate prompt communication, plain-English explanations, regular updates and a calm, reassuring manner that makes stressful processes feel manageable.

Clear communication
Kept informed
Professional service
Friendly team
Quick response
Easy to understand
Approachable staff
Knowledgeable advice
Helpful support
Successful outcome

ReviewSolicitors Review List

Profile image of Maurice Branagh

Maurice Branagh

Verified

Exceptional Lawyer.

I can't recommend our Lawyer Sarah Mckenna highly enough at Watkins &Gunn. She helped us through a differcult case in a Misioliethma claim We were delighted with the outcome she won for us! She helped step by step all the way. We can't thank her enough and Watkins &Gunn. Highly Recommend Sarah Mckenna and Watkins &Gunn. Thank you again.

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Adam

Verified

Great Service and a Great Result

I honestly can’t recommend Sarah and the team at Watkins & Gunn enough. Sarah has been brilliant throughout. She’s always been there to answer my questions, explain what was going on and keep me updated through what has been a pretty complicated process. Really pleased to finally have everything brought to a successful conclusion and I can’t thank Sarah enough for all the work she’s put in to get it there. Happily recommend you to anyone.

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Chris Tew

Verified

Claim

From beginning to end great service thank you very much

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Rohan

Verified

Action against south wales police

I contacted them in 2019, i had a phone call back within less than 24hrs. They listened to everything i had to say advised me on the best way to go about it. They worked many hours getting everything they needed to, kept me up to date on everything. Honestly wouldnt go any where else. Would recommend 1000%. You wont get a better solicitor any where.

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Anonymous

Verified

Work claim

They sorted my claim out very quick and every bit of communication was clear.

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Other Reviews

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Drex Jikelo

Drex

I was cycling through a junction when a driver failed to give way while turning across the cycle lane. I braked hard but still collided with the side of the vehicle before falling onto the road. My elbow, shoulder and hip were injured and my bicycle needed extensive repairs. Cycling was my main way of getting to work so it caused loads of disruption. Someone came to my house, completed the paperwork and managed the claim professionally.

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Jo Brown

A client

I cannot thank Natalie Corten enough for the outstanding support, dedication, and professionalism she showed throughout one of the most stressful and emotional periods of our lives. From the very beginning, she guided us with compassion, honesty, and exceptional legal knowledge, always making sure we understood every step of the process. Natalie fought tirelessly for our family and for the rights and safety of our children, and thanks to her hard work and determination, we achieved the outcome we had hoped and fought for. Her commitment never wavered, even during the most challenging moments and complex court proceedings. What truly sets Natalie apart is that she goes far beyond what you would normally expect from a solicitor. She was there for us emotionally as well as legally, offering reassurance, support, and practical guidance whenever urgent issues arose, no matter the time of day. We always felt that she genuinely cared about our family and the wellbeing of our children. Her patience, attention to detail, and ability to remain calm under pressure gave us confidence during an incredibly difficult time. She consistently acted with integrity and professionalism whilst also showing empathy and understanding throughout the entire process. Because of Natalie’s dedication and hard work, our family has been able to remain together and our children are safe with both parents where they belong. I will always be grateful for everything she has done for us. I would wholeheartedly recommend Natalie Corten to anyone facing family law matters or difficult legal proceedings. She is an exceptional solicitor, an incredible advocate, and someone I would not hesitate to return to in the future should we ever need legal representation again.

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nicola robbins

nicola

Natalie was brilliant with me in such a sensitive and upsetting situation. She was informative and put me at ease. I feel she spent that extra bit of time just making sure I understood the process. Would highly recommend Natalie to anyone, thank you so much!

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Ross Card

Ross

Mark from the property team has dealt with my house sale and onward purchase. Mark was easily contactable throughout the whole process and ensured I was kept up to date at all times. I felt the fees were very reasonable and the service provided was professional and timely. I would highly recommend Watkins and Gunn for any conveyancing needs.

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Janine

Janine

Watkins & Gunn, Pontypool have helped me with probate and property matters. Danielle, Mark and their teams very professional throughout. Nothing was too much trouble. Can't thank them enough for their help through very tough times.

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Reply by profile image of Jonathan Wellington

Jonathan Wellington

Many thanks for your review. We would be delighted to assist with any legal work in the future.

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