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Backhouse Solicitors Ltd

4.9 | 51 Reviews 51 Reviews | Wills, Trusts & Probate
891 Total Company Reviews info icon Wills, Trusts & Probate | info icon 891 Total Company Reviews Wills, Trusts & Probate | info icon 891 Total Company Reviews

22-24, Elm Road, Leigh-on-sea, southend on sea, SS9 1SN

Accepting new clients

22-24, Elm Road, Leigh-on-sea, southend on sea, SS9 1SN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8009881

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Backhouse Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Backhouse Solicitors Ltd are accredited by

The Law Society accreditation awarded to Backhouse Solicitors Ltd
Conveyancing Quality Scheme accreditation awarded to Backhouse Solicitors Ltd

Description

We are a family-owned law firm offering high levels of expertise and exceptional service to individuals and businesses. The Backhouse team are friendly and approachable with a wealth of knowledge in many areas of law. Whether you need advice for yourself or your business, we offer a free initial consultation allowing you the opportunity to discuss your legal problem over a coffee and to find out how we can help.

Rankings by area of expertise

The rankings below show the areas of expertise that Backhouse Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Backhouse Solicitors Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Backhouse Solicitors Ltd are accredited by

The Law Society accreditation awarded to Backhouse Solicitors Ltd
Conveyancing Quality Scheme accreditation awarded to Backhouse Solicitors Ltd

Description

We are a family-owned law firm offering high levels of expertise and exceptional service to individuals and businesses. The Backhouse team are friendly and approachable with a wealth of knowledge in many areas of law. Whether you need advice for yourself or your business, we offer a free initial consultation allowing you the opportunity to discuss your legal problem over a coffee and to find out how we can help.

Rankings by area of expertise

The rankings below show the areas of expertise that Backhouse Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Backhouse Solicitors Ltd

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

22-24, Elm Road, Leigh-on-sea, southend on sea, SS9 1SN

Reviews

4.9 /5 51 Reviews
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Clients say

What clients say about Backhouse Solicitors Ltd

The firm specialises in residential and commercial conveyancing, wills and probate, employment matters and estate administration, with strong technical expertise in complex transactions, registrations and remortgages. Clients praise clear, prompt communication, thorough attention to detail and proactive case management. Valued soft skills include professionalism, patience, compassion, responsiveness and reassurance during stressful processes; teams are described as organised, personable and hardworking, going above and beyond to achieve timely outcomes and make clients feel supported.

Professional
Thorough
Responsive communication
Efficient service
Helpful staff
Patient guidance
Clear advice
Proactive problem‑solving
Compassionate manner
Recommendable

ReviewSolicitors Review List

Profile image of Elspeth

Elspeth

Wills, Trusts & Probate

Uncle's Estate Intestate

Colin was very helpful and dealt with my Uncle's probate professionally and efficiently. As my Uncle's estate was intestate, he gave good avice in protecting my liabilities as administrator of the estate. He responded positively to my requests and gave good advice when required. He was prompt in responding to emails. I was impressed when his team pursued an old certificate of John Lewis shares which stumped John Lewis in realising the value of the shares. They were able to achieve a successful outcome due to their tenacity in dealing with this. I was especially grateful for this as these shares were a matter of pride for my Uncle.

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A representative from Backhouse Solicitors Ltd responded to this review

Dear Elspeth, thank you for taking the time to write a review for Colin and the team. We will be sure to pass on your compliments and are glad we could help with your matter. If there is anything else we can help with, please do not hesitate to contact the team. Thank you again from all at Backhouse Solicitors.

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Anonymous

Wills, Trusts & Probate

Highly recommend

Made something people don't like to think of easy and gives peace of mind. We used Rebecca at Backhouse Solicitors to handle our Wills when we needed to update them. We were impressed with the professional and friendly but relaxed manner and expert advice given throughout the whole process - highly recommend them

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A representative from Backhouse Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Iffat

Wills, Trusts & Probate

Very impressed

I was very impressed by Julia Sood's professional and caring attitude towards my wishes throughout. She has listened, respected and acted on my wishes accordingly. Couldn't ask for much more. Thank you Julia for your diligent and prompt response throughout.

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Anonymous

Wills, Trusts & Probate

Valuable service

In the last three years I have used Backhouse Solicitors for conveyancing, Probate and Will writing. Each time, I have been impressed with the understanding and knowledge. The initial 30 minute consultation with your solicitor is a valuable service. The prompt response to enquiries is reassuring and the time taken to answer any questions that i had was very much appreciated. Thank you.

A representative from Backhouse Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Housing & Property

Highly recommend

Efficient, prompt, kept in touch, chased the seller. As a family we used Backhouse for matters relating to a death and house sale. Having used Backhouse as a family and personally, I would highly recommed them. Both transactions were completed promptly and professionally.

A representative from Backhouse Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Sheryl Harris

Sheryl Harris

Wills, Trusts & Probate

Sheryl

My husband used the Chelmsford branch to do the probate on his Auntie’s Will as he was executor. They were kind and worked efficiently replying promptly to any questions he had. He also used them for the conveyancing. He recommends this Company.

Dear Sheryl, thank you for leaving a review for our teams. We are glad to have helped with your husbands matters and if there is anything else we can assist with, please don't hesitate to contact us. Thank you again from the Backhouse team.

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Ross Brazier

Wills, Trusts & Probate

Ross

Recently used Backhouse for amending our wills and they were superb, came to our house and explained everything really well. Made us feel very comfortable and ensured we understood everything. Would definitely recommend.

Dear Ross, thank you for leaving a fantastic review for the team. We are glad you had a good experience using us as your Solicitors and if there is anything else we can help with, please do not hesitate to contact us. Thank you again from all at Backhouse.

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Tony Barnes

Wills, Trusts & Probate

Tony

My wife and I made new Wills with Rhys. The whole process was professional and well organised. We found Rhys to be a very personably man who is obviously very good at his job. Thank you.

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Dear Tony, thank you for taking the time to leave a fantastic review for Rhys and the team. If there is anything else we can help with, please do not hesitate to contact us. Thank you again from all at Backhouse Solicitors.

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Sarah Herbert

Wills, Trusts & Probate

Sarah

Thank you to Rhys for guiding me through the Will making process. He was very attentive and his advice was very much appreciated. Would thoroughly recommend

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A representative from Backhouse Solicitors Ltd responded to this review

Dear Sarah, thank you for taking the time to leave a review for Rhys. We are pleased to have helped with your Will and will be sure to pass on your brilliant feedback to Rhys and the team. Thank you again from all at Backhouse Solicitors.

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coll jee

coll

i have given one star,,,and thats for completly wasting my famileys time,,,,the staff , dealing with 3 weeks of run up ,,were fault less ,,,very nice,,then when time came to meet the solicitor ,, who we were hopeing to use for our needs ,,,it was,,,,well what can i say ,,first impreshions always count,,,aragent to wards me straight off the bat ,,talking to me like i didnt belong there,,my mum who was the reason we were there,,86 years old,semi blind,,cant walk very well ,,relies on me,bye here side,,i couldnt be in the room ,,becaues it was sorting her will out,,,45 minets later ,, my mum reapears ,,then to be told ,,sorry cant help you ,, and i cant tell u why ,,,,and my mum wasnt told,,,,all in all i have a upset mum,,,that im not happy about ,,,couldnt get her wishes finished ,,,,she had wrote it all down,,, madness ,,,,,, miss or mrs sood ,,im realy glad ,,i didnt get u as our help,,, terrible ,,, a family solictors,,u need people managing skills for this person

Dear Coll Jee, thank you for sharing your feedback following your mother’s Will appointment. I am sorry you feel that your time was wasted and that you weren’t happy that your mother was seen on her own to take her Will instructions. This is normal practice as we must always ensure that clients making a Will have the capacity and understanding to give proper instructions in line with their own wishes, otherwise the Will would not be valid. During the appointment our very experienced solicitor assessed the information provided and decided that we were not able to proceed with instructions in this case. This decision was made after considering our professional responsibilities and that was explained during the meeting and of course no fee was charged for the appointment. We aim to conduct all meetings professionally and respectfully, and we take all feedback into consideration. If you would like to discuss your experience further, please feel free to contact me further using info@backhouse-solicitors.co.uk. Kind regards, Ben Backhouse.

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Reviews

4.9 /5 891 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Backhouse Solicitors Ltd

The firm specialises in residential and commercial conveyancing, wills and probate, employment matters and estate administration, with strong technical expertise in complex transactions, registrations and remortgages. Clients praise clear, prompt communication, thorough attention to detail and proactive case management. Valued soft skills include professionalism, patience, compassion, responsiveness and reassurance during stressful processes; teams are described as organised, personable and hardworking, going above and beyond to achieve timely outcomes and make clients feel supported.

Professional
Thorough
Responsive communication
Efficient service
Helpful staff
Patient guidance
Clear advice
Proactive problem‑solving
Compassionate manner
Recommendable

ReviewSolicitors Review List

Profile image of Ash

Ash

Housing & Property

Catie and Chelsea were amazing with our purchase

Catie and Chelsea were outstanding from start to finish. This was a challenging transaction with tight deadlines and real pressure right up to the final stages, but they handled everything with professionalism, persistence and clear communication throughout. Despite the time constraints and complexities, they stayed on top of every detail and ultimately got the deal over the line when it really mattered. Their responsiveness, organisation and ability to push things forward made a huge difference. Very, very pleased with the service and would not hesitate to recommend them.

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A representative from Backhouse Solicitors Ltd responded to this review

Dear Ash, thank you for taking the time to leave a fantastic review for Catie and Chelsea, we are pleased to have helped with your transaction and get it over the finish line. Good luck in your new home and thank you again from the Backhouse team.

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Caroline

Housing & Property

04.09.2025

I was recommended through our builder Denbury Homes and they came out very comparable with local and online solicitors with the added bonus that they knew exactly what they were doing as work with Denbury all the time with new builds. I would thoroughly recommend

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A representative from Backhouse Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Alberto

Housing & Property

Absolutely Outstanding Service – Highly Recommend Susan Clarke

My partner and I were buying our first home and unfortunately started the process with other solicitors who were slow, unresponsive, and making things unnecessarily stressful. That all changed the moment Susan Clarke took over our case. From day one, Susan was proactive, clear, and incredibly efficient. She immediately got to grips with everything, untangled the mess left by the previous solicitors, and drove the whole process forward at an impressive speed. Communication was excellent – she kept us informed every step of the way, explained everything in plain language, and always made time to answer our questions. Thanks to Susan’s professionalism, dedication, and attention to detail, what could have been a long and stressful experience turned into a smooth, straightforward journey. We genuinely felt like she cared about helping us get our home, and she went above and beyond to make it happen quickly. We can’t thank Susan enough for turning things around and helping us secure our first home. If you’re looking for a solicitor who is not only highly skilled but also genuinely committed to her clients, we cannot recommend her enough.

Solicitors tagged in
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A representative from Backhouse Solicitors Ltd responded to this review

Dear Alberto, thank you for taking the time to write a fantastic and detailed review for Susan and the team. We are thrilled you enjoyed your experience using us as your conveyancers, and if there is anything else we can do for you in the future, please do not hesitate to contact us. We will be sure to pass on your brilliant feedback to the team. Thank you again from all at Backhouse Solicitors.

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Elspeth

Wills, Trusts & Probate

Uncle's Estate Intestate

Colin was very helpful and dealt with my Uncle's probate professionally and efficiently. As my Uncle's estate was intestate, he gave good avice in protecting my liabilities as administrator of the estate. He responded positively to my requests and gave good advice when required. He was prompt in responding to emails. I was impressed when his team pursued an old certificate of John Lewis shares which stumped John Lewis in realising the value of the shares. They were able to achieve a successful outcome due to their tenacity in dealing with this. I was especially grateful for this as these shares were a matter of pride for my Uncle.

Solicitors tagged in
this review

A representative from Backhouse Solicitors Ltd responded to this review

Dear Elspeth, thank you for taking the time to write a review for Colin and the team. We will be sure to pass on your compliments and are glad we could help with your matter. If there is anything else we can help with, please do not hesitate to contact the team. Thank you again from all at Backhouse Solicitors.

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Jonny

Employment

Employment Dismissal Issue

Natalie was excellent and clear in her initial advice and giving me the available options.

Solicitors tagged in
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A representative from Backhouse Solicitors Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Melanie Francis

Melanie Francis

Melanie

Backhouse Solicitors completed my recent sale and purchase. Their service was outstanding, from beginning to completion. Robert, Tegan and Megan were so professional but with such a friendly approach, patient with clear communication giving me complete confidence in them throughout the entire process. Every form of contact received an efficient response from the team which I know is rare in this field! I would highly recommend their amazing service to anyone buying and selling. Backhouse made what is usually the most stressful process, smooth and worry free which is impressive!

Dear Melanie, thank you for leaving a great review for our conveyancing team, specifically Rob, Megan and Tegan. We will be sure to pass on your compliments to them and the team, and wish you luck in your new home. Thank you again from the Backhouse team.

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Tim Downs

Tim

I recently engaged Backhouse Solicitors to update our commercial service agreement and was extremely pleased with the service I received. From the outset, the team was responsive, professional, and took the time to explain everything clearly. The work was completed promptly, and I always felt well informed throughout the process. I would particularly like to thank Eleanor for her excellent support. Her prompt replies and insightful suggestions highlighted areas I had not even considered, demonstrating her expertise in commercial law and genuine commitment to achieving the best outcome for her clients. I am very happy with the final agreement and was also impressed by how accurately the costs were estimated from the beginning. I would not hesitate to use Backhouse Solicitors again for any future commercial legal matters and would highly recommend them to others.

Dear Tim, thank you for leaving a fantastic review for our commercial team. We are glad to have helped with your matter and if there is anything else we can help with, please get in touch with our experts. Thank you again from Backhouse Solicitors.

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carl jackson

Commercial Property

carl

Thank you to Nabiha Shariff and the team at Backhouse Solicitors for helping us complete the purchase of our mixed-use commercial property. The transaction involved a number of complexities, but Nabiha was thorough, professional and proactive in ensuring all issues were properly investigated and resolved. Her advice was clear, communication was good, and she worked hard to get the transaction over the line. We are very grateful for all the support and would happily recommend Backhouse Solicitors. Carl Jackson Cool Down Solutions Ltd

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Dear Carl, thank you for taking the time to leave Nabiha a brilliant review! We are pleased to have dealt with your commercial property transaction and please let us know if there is anything else we can help with. Thank you again from the Backhouse team.

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Paul Rogers

Housing & Property

Paul

Highly recommended Backhouse Solicitors, especially Catie and Chelsea. Very quick professional.

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Dear Paul, thank you for leaving the team a great review! We will be sure to pass on your feedback. Thank you again from all at Backhouse Solicitors.

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Rebecca Mann

Housing & Property

Rebecca

Very pleased with how the company handled my property's first registration. Rhys T made everything very clear, simple and easy, showing lots of patience and compassion during a very difficult time. Highly recommend .

Legal experts tagged in
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Dear Rebecca, thank you for taking the time to write a fantastic review for Rhys. We are glad we could help with your first registration and if there is anything else we can do, please let us know. Thank you again from the Backhouse team.

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