Request a callback

Book an appointment

How Fairstep Solicitors Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fairstep Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fairstep Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 5%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fairstep Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Fairstep Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fairstep Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fairstep Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    456
  • Very Good

    48
  • Average

    13
  • Poor

    2
  • Awful

    14

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Richard,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Richard,

August 27, 2025

Report to admin

Collected on:

Easy, efficient and professional

The whole process ran smoothly and was made even easier by the use of the online digital platform. My assigned case worker was in regular contact with me and kept me informed every step of the way. An easy and painless experience. Would definitely use again.

Was this review helpful?

Kaushik,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Kaushik,

August 21, 2025

Report to admin

Collected on:

ReMortgage

I recently completed a remortgage with Fairstep solicitors , and I couldn’t be more pleased with the service. From the initial consultation to the final paperwork, the team was knowledgeable, responsive, and genuinely committed to finding the best deal for my circumstances.

Was this review helpful?

Jose,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Jose,

August 19, 2025

Report to admin

Collected on:

Great service

Very helpful service. Prompt and efficient with all processes. Laura Drummond and especially Shaun Torrie were very helpful towards to end of our service, putting everything together very swiftly.
Communication was also great, they kept me updated every step of the way.
Would recommend to friends and family.

Was this review helpful?

Susan,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Susan,

August 19, 2025

Report to admin

Collected on:

Very helpful, informative and pleasant to deal with …

Thanks to Fairstep Solicitors who made my sale and purchase of various properties as pain free as possible.

Was this review helpful?

Stephen,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Stephen,

August 19, 2025

Report to admin

Collected on:

New wills

Updated wills, straight forward good advice given
Chloe is very professional and thorough while being easy to talk to, very glad we went there, we now have peace of mind .

Was this review helpful?

Anonymous,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Anonymous,

August 15, 2025

Report to admin

Collected on:

Deed of Variation

Very efficient from start to finish. I always received prompt replies to any queries I had.

Was this review helpful?

Poppy,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Poppy,

August 14, 2025

Report to admin

Collected on:

Mr

Really happy with everything they done very straightforward.

Was this review helpful?

Christopher,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Wills

Christopher,

August 10, 2025

Report to admin

Collected on:

Making a Will

The experience of making a Will was very easy ,with Chloe showing good customer first skills.
The whole process was straight forward.

Was this review helpful?

James,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

James,

August 08, 2025

Report to admin

Collected on:

Amazing work

Georgina handled the purchase of my property and she was fantastic from start to finish. Communication was open and easy. She always had time for me especially when things got a little crazy during the process! She put my mind at ease and did not hesitate to explain things to me in a way I would understand. Amazing work, would 100% recommend and will use again in future

Was this review helpful?

Richard,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Wills

Richard,

August 07, 2025

Report to admin

Collected on:

Renewing our wills

Following an initial consultation all went very smoothly and we were very satisfied

Was this review helpful?

Reviews collected from

Aušra

Aušra

August 20, 2025

Report to admin

Collected on:

Aušra

We would highly recommend Fairstep Solicitors. Conveyancing was one of our main worries, as so many of our friends had bad experiences with other companies. However, Fairstep solicitors and especially Georgina Hawkes – made the whole buying our first home process feel simple and stress-free.
We always received quick responses and regular updates through the portal, email and phone, which gave us real peace of mind. Even when our questions may not have made much sense, Georgina remained professional, patient, and explained everything clearly. She was always one step ahead.
We honestly cannot thank her and the team enough for making what could have been a stressful time so much easier. Thank you from A, L, G

Was this review helpful?

Jack

Jack

August 15, 2025

Report to admin

Collected on:

Jack

Both me and my partner had a great experience with Fairstep Solicitors handling our property transaction. The team were efficient, professional, and kept everything moving smoothly from start to finish. A special mention to Sarah and Francesca who did a fantastic job! Responsive, thorough, and incredibly helpful & polite throughout. Highly recommended for anyone needing reliable conveyancing support.

Was this review helpful?

Jane

Jane

August 15, 2025

Report to admin

Collected on:

Jane

Excellent Service, explained everything in terms you understand, discussed my needs for my Will in detail, it was straight forward to compile, very pleasant and helpful staff

Was this review helpful?

Lauren

Lauren

July 29, 2025

Report to admin

Collected on:

Lauren

Gemma & Charlotte have been dealing with our first time buyer house purchase. They have both been exceptional with communications, updates and explaining. We had hiccups along the way and a long process due to the seller's solicitor - Gemma and Charlotte were fabulous at chasing and sympathising with us. We truly believe we would not have completed our purchase anytime soon without them. Thank you so much from the bottom of our hearts and we will be sure to be in touch in the future where needed!

Was this review helpful?

Alex

Alex

July 28, 2025

Report to admin

Collected on:

Alex

Gemma Drummond and her conveyancing team have been brilliant, great communication throughout the process, and the house purchase was completed well within the expected timeframe. Highly recommend.

Was this review helpful?

Fairstep Solicitors Limited are accredited by

accreditation
accreditation

About this branch

Description

Fairstep Solicitors are based in Felixstowe, Suffolk and we offer a variety of services to both individuals and businesses. We specialise in all areas of property work and also private client work including wills, probate, powers of attorney and Court of Protection advice.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Settlement Agreements
  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Finance
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Sales and Purchases
    • Setting up a business
    • Shareholder Agreements
    • Small businesses
Book an appointment