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How Fairstep Solicitors Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fairstep Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fairstep Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 5%
About Right 94%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fairstep Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Fairstep Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fairstep Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fairstep Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    425
  • Very Good

    44
  • Average

    11
  • Poor

    2
  • Awful

    14

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Gillian,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Gillian,

June 15, 2025

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Collected on:

Happy with the service

I found the company helpful and all went smoothly.

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Gillian,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Gillian,

June 13, 2025

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Collected on:

for selling my rental property

As we are living in France we found all the staff most helpful they kept us in touch by phone and email a first class service.

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Richard,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Richard,

June 12, 2025

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Great local legal experiencr

My wife and I were grateful in employing Sarah of Fairsteps in dealing with the sale of our property in Felixstowe
She and her office colleagues acted promptly and efficiently .

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Hafeezat,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Remortgaging

Hafeezat,

June 12, 2025

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Very efficient service

I recently used Fairstep Solicitors for my remortgage and had a very smooth experience from start to finish. They were clear, efficient and always kept me updated at each stage of the process. Communication was excellent and any questions I had were answered quickly and professionally. Everything was handled on time and with no unnecessary delays. I felt confident throughout that things were in good hands. I would happily recommend Fairstep to anyone looking for a reliable and straightforward service.

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Sarah,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Sarah,

June 11, 2025

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Brilliant!

Brilliant service, timely response and clear communication! Would definitely recommend and no need for it to be close to home as communication is effective.

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Anonymous,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Anonymous,

June 10, 2025

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Making a a will

Fairstep was extremely helpful and professional explaining clearly in detail all the relevant documentation. She was approachable and all questions answered in a very knowledgeable fashion.

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Ian,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Ian,

June 05, 2025

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Very proficient

Good information flow, kept well informed. Completion done as requested.

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Cyner,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Cyner,

June 03, 2025

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Very efficient and straightforward

Fairstep solicitors deals with my remortgaging in a very efficient and straightforward way. Communications are clear and answers to my questions are quick.

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Anonymous,

Verified review

This review has been left by a verified client who used Fairstep Solicitors Limited.

Matter Type:

Residential Conveyancing

Anonymous,

June 03, 2025

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Collected on:

Remortgage

The remortgage went through but was extremely stressful within the last week and I received unexpected charges

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Reviews collected from

David

David

May 02, 2025

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David

I’ve used many solicitors over the years and found them to be very frustrating, unhelpful and slow but Fairstep always responded quickly and no question was asked stupid question with these. Highly recommended

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Louise

Louise

April 29, 2025

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Louise

Great communication throughout and made everything very easy and stress-free. Highly recommended.

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Ian

Ian

March 12, 2025

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Ian

Before selling my property, I had no idea what I was doing - now it's sold, I still have no clue but it hasnt mattered once because I feel like I've just been taken care of from start to finish, whilst the team have just smoothly sorted everything to a professional standard. Thanks very much to Leia and Gemma for being such terrific solicitors.

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Chris

Chris

February 10, 2025

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Chris

Met our needs in a professional and knowledgeable way

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Samuele

Samuele

January 24, 2025

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Samuele

A friend recommended me Fairstep. They helped me with my flat purchase in London. They were amazing

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Fairstep Solicitors Limited are accredited by

accreditation
accreditation

About this branch

Description

Fairstep Solicitors are based in Felixstowe, Suffolk and we offer a variety of services to both individuals and businesses. We specialise in all areas of property work and also private client work including wills, probate, powers of attorney and Court of Protection advice.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Settlement Agreements
  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Development plot sales
    • Finance
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Sales and Purchases
    • Setting up a business
    • Shareholder Agreements
    • Small businesses
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