Anonymous,
This review was submitted by a verified client of Fairstep Solicitors Limited.
Sad times
Friendly staff from all staff when experiencing difficult times
174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU
Accepting new clients
174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 638826
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Expertise
Costs
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Fairstep Solicitors Limited are accredited by
The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.
The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Fairstep Solicitors Limited are accredited by
The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.
The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU
What clients say about Fairstep Solicitors Limited
The firm is praised for expertise in conveyancing, property sales and purchases, remortgages, leasehold matters, staircasing, wills, LPAs and estate work. Clients value the team’s efficiency, clear advice and ability to handle complex transactions smoothly. Soft skills repeatedly highlighted include friendliness, professionalism, approachability, patience and sensitivity, especially during stressful or bereavement-related matters. The firm is also noted for strong communication, prompt responses, attention to detail and a helpful, reassuring manner that keeps clients informed and confident throughout.
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What clients say about Fairstep Solicitors Limited
The firm is praised for expertise in conveyancing, property sales and purchases, remortgages, leasehold matters, staircasing, wills, LPAs and estate work. Clients value the team’s efficiency, clear advice and ability to handle complex transactions smoothly. Soft skills repeatedly highlighted include friendliness, professionalism, approachability, patience and sensitivity, especially during stressful or bereavement-related matters. The firm is also noted for strong communication, prompt responses, attention to detail and a helpful, reassuring manner that keeps clients informed and confident throughout.
This review was submitted by a verified client of Fairstep Solicitors Limited.
Friendly staff from all staff when experiencing difficult times
This review was submitted by a verified client of Fairstep Solicitors Limited.
Very approachable, very friendly, very clear.
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This review was submitted by a verified client of Fairstep Solicitors Limited.
Had to make a new will as moved house and my only daughter pass away in march... Oleksandra was very good and followed all my wishes...
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This review was submitted by a verified client of Fairstep Solicitors Limited.
All staff have been very friendly and professional - always ready to help and discuss any concerns.
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I was very disappointed with this service. I would never use Fairstep again. Mistakes were made throughout the process. There was no chain either side of the sale and it took 16 long drawn out weeks to complete. Errors were made with the final bill. Thank goodness I used the brilliant Wainwrights estate agents to help move things along. If you are in Felixstowe please use Jackmans. I honestly feel that there should be more training for Hannah. I think she was out of her depth with this leasehold sale.
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Great service, smooth & efficient.
Thank you for your 5-star review, Duncan. We're very grateful for your kind comments and will share them with the Fairstep team.
I dealt with Charlene during my staircasing process with my shared ownership property. She was always quick to reply to any requests or emails and always very pleasant to deal with. She went the extra mile and helped push things through quicker which was a bonus, which helped save me some money. I will definitely recommend Fairstep to anyone I know when it comes to staircasing or shared ownership!
Ciaran, thank you for your review. We're glad you had a very positive experience with Fairstep Solicitors. We really appreciate your kind comments and will pass these on to Charlene.
Helped with remortgage. Was kept up- to date regularly by Laura and her team including Amber and Alice via email and phone. Was recommended to use solicitor by mortgage broker Mojo and no complaints, all went smoothly.
Thank you for your 5-star review, Matt. We're delighted to hear the whole process went smoothly and you received regular communication from our team.
As a first time buyer, this was handled effectively by Gemma, who kept me updated along the way and was prompt with responses
Thank you for your kind comments and 5-star review.
I had a very positive experience working with Sarah during the sale of my flat. She was professional, approachable, and kept me well informed throughout the process. Sarah responded to my emails promptly, often on the same day, and kept me updated regularly on the progress of my sale. She was always happy to answer my questions, no matter how small, and explained everything clearly, which made the process much easier to understand. I really appreciated her excellent communication, attention to detail, and the effort she put into keeping everything moving forward. I would be happy to recommend Sarah to anyone looking for a knowledgeable, reliable, and responsive solicitor.
Thank you for your review, Agnes. We're delighted to hear that you had a positive experience with Sarah. Providing clear, supportive service is always our top priority , and your feedback means a lot to us.
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