Fairstep Solicitors Limited logo

Fairstep Solicitors Limited

4.7 | 437 Reviews 437 Reviews | Housing & Property
671 Total Company Reviews info icon Housing & Property | info icon 671 Total Company Reviews Housing & Property | info icon 671 Total Company Reviews

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Accepting new clients

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 638826

Visit website
Fairstep Solicitors Limited |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
92%
Value for
Money
95%+
Success
Rate
93%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.7/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
15% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Fairstep Solicitors Limited

Meet the team of Fairstep Solicitors Limited

Contact & Locations - Fairstep Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Reviews

4.7 /5 437 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for property, wills, LPAs, remortgages and conveyancing expertise, often handling complex or time‑sensitive matters efficiently. Reviews highlight clear, practical legal advice, good value and timely outcomes. Valued soft skills include friendliness, approachability, sensitivity, patience and strong communication—staff are described as professional, supportive, responsive and personable. Clients appreciate proactive updates, calm handling of stressful situations and a helpful, team‑oriented approach, with many recommending the firm for reliable, attentive service.

Friendly staff
Efficient service
Clear communication
Knowledgeable advisers
Quick turnaround
Professional handling
Good value
Personal approach
Responsive team
Helpful guidance

ReviewSolicitors Review List

Profile image of Anonymous,

Anonymous,

Verified
Housing & Property

House Sale

Great! Very helpful and professional. Fast responses to queries.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jack Greenard

Jack Greenard

Verified
Housing & Property

Remortgage

Charlene and team were absolutely fantastic, the process was prolonged with negotiations with my ex partner, but works were completed swiftly and to a very high standard

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Excellent service

Very personal, professional service, at a very reasonable price

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Tina King

Tina King

Verified
Housing & Property

Fantastic

I would highly recommend this company. They went above and beyond to get me all moved in in less than 6 weeks!

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nayan Shah

Nayan Shah

Verified

Re-morgage

I was recommended by my mortgage advisor to use fairstep solicitor Limited is they are very good and he highly recommended them. They were so good and kept you informed of all the process that was happening. I want to also thank you Gemma who she was looking after my account and she was very helpful and very professional at her work. They are very reasonable and I’ll always recommend and I’ll always use them again as they are very professional very polite clear communication and when everything was going through my final payment, they rang me just to make sure that if I have received the balance of the money that they needed to transfer. Thank you again for all your help and support. We always use and very highly recommend recommended..

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Family Lamb

Family Lamb

Family

We used Fairstep Solicitors for our mortgage as first-time buyers, so everything was new to us. Lee and the whole team were amazing, very supportive with all our enquiries and highly organised in keeping track of the remaining steps. We felt well guided throughout the process. Highly recommend!

0
Collected on: Google collection source logo
Profile image of Angela Worrow

Angela Worrow

Angela

I was very pleased with Fairstop Solicitors and nothing was too much trouble. They were friendly and very helpful so would certainly recommend them. Thank you very much.

0
Collected on: Google collection source logo
Profile image of Pete Timpson

Pete Timpson

Pete

Although I ultimately had to withdraw from the property purchase, I was consistently impressed by the fast and efficient service provided by Gemma and Charlotte at Fairstep. They were always prompt in responding to emails and kept me well informed throughout. I cannot speak highly enough of their professionalism and the way they handled the entire process.

0
Collected on: Google collection source logo
Profile image of Fedor Popel

Fedor Popel

Fedor

I instructed Fairstep to deal with a remortgage, just over 2 weeks out from my desired switch date - Shaun Torrie handled my matters brilliantly and was fantastic in ensuring that the switch was achieved on time. Highly recommend.

0
Collected on: Google collection source logo
Profile image of Josh Fuller

Josh Fuller

Josh

Absolutely brilliant experience with the sale and purchase of my properties. The whole conveyancing team where brilliant, however I have to pick out Charlotte individually as she is an asset to the team. She replies to your enquiries so quickly and is always keeping you up to date. Wouldn't think twice to use them again 😊 Thank you

0
Collected on: Google collection source logo

Reviews

4.7 /5 671 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for property, wills, LPAs, remortgages and conveyancing expertise, often handling complex or time‑sensitive matters efficiently. Reviews highlight clear, practical legal advice, good value and timely outcomes. Valued soft skills include friendliness, approachability, sensitivity, patience and strong communication—staff are described as professional, supportive, responsive and personable. Clients appreciate proactive updates, calm handling of stressful situations and a helpful, team‑oriented approach, with many recommending the firm for reliable, attentive service.

Friendly staff
Efficient service
Clear communication
Knowledgeable advisers
Quick turnaround
Professional handling
Good value
Personal approach
Responsive team
Helpful guidance

ReviewSolicitors Review List

Profile image of Maria,

Maria,

Verified

Enjoyed 40 years of great service

My late husband was a client of many years and since his passing this legal firm has given me peace and security.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous,

Anonymous,

Verified
Housing & Property

House Sale

Great! Very helpful and professional. Fast responses to queries.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Christopher and Carol Haycock

Christopher and Carol Haycock

Outstanding Service.

Having been disappointed by another firm regarding updating our wills, my wife and I contacted Fairstep. What a difference! Oleksandra was friendly, efficient, knowledgeable, and amazingly quick when we explained we had a holiday booked and would really like things done before we went. Yes, all done perfectly, with plenty of time to spare. All the staff we met were lovely. Cannot recommend highly enough.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Richard Sage

Richard Sage

Verified

Very Good !

Very good experience ! Lovely staff ! Completed the Will amendment very quickly !

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Paul Frankland

Paul Frankland

Verified

Very professional

My whole experience with this step was done very professionally, and on the whole a very nice experience

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Ashley Newson

Ashley Newson

Ashley

Great service will be using again,

0
Collected on: Google collection source logo
Profile image of Family Lamb

Family Lamb

Family

We used Fairstep Solicitors for our mortgage as first-time buyers, so everything was new to us. Lee and the whole team were amazing, very supportive with all our enquiries and highly organised in keeping track of the remaining steps. We felt well guided throughout the process. Highly recommend!

0
Collected on: Google collection source logo
Profile image of Graham Thompson

Graham Thompson

Graham

Chloe at Fairstep, who created my new will, was very friendly, helpful and professional.

0
Collected on: Google collection source logo
Profile image of Angela Worrow

Angela Worrow

Angela

I was very pleased with Fairstop Solicitors and nothing was too much trouble. They were friendly and very helpful so would certainly recommend them. Thank you very much.

0
Collected on: Google collection source logo
Profile image of glyn terry

glyn terry

glyn

Excellent work as always

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear