Fairstep Solicitors Limited logo

Fairstep Solicitors Limited

4.9 | 158 Reviews 158 Reviews | Certificate Provider
727 Total Company Reviews info icon Certificate Provider | info icon 727 Total Company Reviews Certificate Provider | info icon 727 Total Company Reviews

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Accepting new clients

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 638826

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Fairstep Solicitors Limited |

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Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
• Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
• Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Fairstep Solicitors Limited

Meet the team of Fairstep Solicitors Limited

Contact & Locations - Fairstep Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Reviews

4.9 /5 158 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for conveyancing, house sales and purchases, remortgages, staircasing, leasehold matters, wills, LPAs and estate administration. They are valued for efficient, prompt and smooth handling of transactions, with clear explanations and practical advice tailored to individual circumstances. Soft skills highlighted include friendliness, approachability, patience, professionalism, transparency, calm reassurance and strong communication. Many reviewers also note quick responses, attention to detail, helpfulness and a willingness to go the extra mile, even in complex or sensitive situations.

Clear explanations
Excellent communication
Friendly staff
Efficient service
Professional advice
Helpful guidance
Quick responses
Smooth process
Knowledgeable team
Good value

ReviewSolicitors Review List

Profile image of Barbara Skinner

Barbara Skinner

Verified
Wills, Trusts & Probate

Making a Will

Making a Will is always a bit daunting but I was guided as to the best solution for me. Nothing was too much trouble and everything was clearly explained to me.

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Pauline Austerfield

Verified
Wills, Trusts & Probate

Helpful and professional staff

I have just made a new will. Chloe discussed this will me and made some very helpful suggestions. I was impressed by the service and would recommend Fairstep.

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Robert Starck

Verified
Wills, Trusts & Probate

Will

Thank you Oleksandra for your patience and putting up with my welling up which had nothing to do with my will. Excellent.

0
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David Kane

Verified

Probate

Very professional, open and transparent attitude. Worked to tight deadlines never over promised.

0
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anonymous

Verified
Wills, Trusts & Probate

Professional & efficient

I found the service professional, efficient and first class. Pleasure to deal with.

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Other Reviews

Profile image of Margaret Dugdall

Margaret Dugdall

Margaret

I received excellent advise and help with preparing my will.

Legal experts tagged in
this review

Thank you for your 5-star review. We really appreciate your kind comments with regard to the service you received.

0
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Liz Jones

Liz

Professional, approachable team whose great communication skills at all times was most reassuring when dealing with my stepfather’s estate. Would thoroughly recommend!

Thank you, Liz, for your lovely review. It was a pleasure to help you with your stepfather's estate. Many thanks, Fairstep Solicitors.

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Graham Thompson

Graham

Chloe at Fairstep, who created my new will, was very friendly, helpful and professional.

Legal experts tagged in
this review

Thank you for your 5-star review and kind comments regarding the service you received when creating your will, Graham. We'll be sure to pass these on to Chloe.

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Colin

Wills, Trusts & Probate

Colin

Having put off sorting our wills & Power of attorney, our concerns were put to rest very well by Chloe. We would & have recommended Fairstep to anyone.

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Peter

Wills, Trusts & Probate

Peter

Alexandra was a pleasure to deal with.Very polite, efficient and knowledgeable.

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Reviews

4.7 /5 727 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for conveyancing, house sales and purchases, remortgages, staircasing, leasehold matters, wills, LPAs and estate administration. They are valued for efficient, prompt and smooth handling of transactions, with clear explanations and practical advice tailored to individual circumstances. Soft skills highlighted include friendliness, approachability, patience, professionalism, transparency, calm reassurance and strong communication. Many reviewers also note quick responses, attention to detail, helpfulness and a willingness to go the extra mile, even in complex or sensitive situations.

Clear explanations
Excellent communication
Friendly staff
Efficient service
Professional advice
Helpful guidance
Quick responses
Smooth process
Knowledgeable team
Good value

ReviewSolicitors Review List

Profile image of S Collins

S Collins

Verified
Housing & Property

Excellent service for sale and purchase

Fantastic experience dealing with Gemma and Leia. Fast, efficient, professional, very helpful and easy to deal with. Cannot recommend highly enough

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this review

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Profile image of Barbara Skinner

Barbara Skinner

Verified
Wills, Trusts & Probate

Making a Will

Making a Will is always a bit daunting but I was guided as to the best solution for me. Nothing was too much trouble and everything was clearly explained to me.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Pauline Austerfield

Pauline Austerfield

Verified
Wills, Trusts & Probate

Helpful and professional staff

I have just made a new will. Chloe discussed this will me and made some very helpful suggestions. I was impressed by the service and would recommend Fairstep.

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this review

0
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Anonymous

Verified
Housing & Property

Sold and bought a house

After we had an offer excepted it took just 13 weeks to complete and move in.

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John Higton

Verified
Housing & Property

Smooth conveyancing

We used Fairstep recently to help sell our rental property. Their service was high quality and excellent value. We were provided with calm and authoritative advice and kept well informed through the process.

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Other Reviews

Profile image of Claire Martin

Claire Martin

Claire

Used for conveyancing having been recommended by estate agent. Very quick to act at the beginning of the process, good email communication. Once near to exchange & completion very efficient in sending electronic documents to be signed and good communication on exchange & completion day. Only one negative in that I emailed a question which didn’t relate directly to the sale of the property which I did have to chase a couple of times.

Claire, thank you for your kind comments and overall positive review. We strive to offer the highest levels of customer service and apologise for the delayed response to your email. Thank you for your feedback, and we hope to see you again in the future.

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Chris Budd

Chris

Excellent service for a house sale. I would not hesitate to recommend to anyone needing conveyancing.

Thank you for your 5-star review, Chris. And, thank you for the recommendation!

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Sana Kokab13

Sana

Service, guidance, timely response and communication were awesome . Thank you

Thank you for your 5-star review, Sana and for sharing your experience with Fairstep Solicitors.

0
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Margaret Dugdall

Margaret

I received excellent advise and help with preparing my will.

Legal experts tagged in
this review

Thank you for your 5-star review. We really appreciate your kind comments with regard to the service you received.

0
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Profile image of Duncan Knight

Duncan Knight

Duncan

Great service, smooth & efficient.

Thank you for your 5-star review, Duncan. We're very grateful for your kind comments and will share them with the Fairstep team.

0
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