Fairstep Solicitors Limited logo

Fairstep Solicitors Limited

4.8 | 159 Reviews 159 Reviews | Wills, Trusts & Probate
671 Total Company Reviews info icon Wills, Trusts & Probate | info icon 671 Total Company Reviews Wills, Trusts & Probate | info icon 671 Total Company Reviews

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Accepting new clients

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 638826

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Fairstep Solicitors Limited |

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Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
15% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Fairstep Solicitors Limited

Meet the team of Fairstep Solicitors Limited

Contact & Locations - Fairstep Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Reviews

4.8 /5 159 Reviews
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Rating

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Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for property, wills, LPAs, remortgages and conveyancing expertise, often handling complex or time‑sensitive matters efficiently. Reviews highlight clear, practical legal advice, good value and timely outcomes. Valued soft skills include friendliness, approachability, sensitivity, patience and strong communication—staff are described as professional, supportive, responsive and personable. Clients appreciate proactive updates, calm handling of stressful situations and a helpful, team‑oriented approach, with many recommending the firm for reliable, attentive service.

Friendly staff
Efficient service
Clear communication
Knowledgeable advisers
Quick turnaround
Professional handling
Good value
Personal approach
Responsive team
Helpful guidance

ReviewSolicitors Review List

Profile image of Christopher and Carol Haycock

Christopher and Carol Haycock

Outstanding Service.

Having been disappointed by another firm regarding updating our wills, my wife and I contacted Fairstep. What a difference! Oleksandra was friendly, efficient, knowledgeable, and amazingly quick when we explained we had a holiday booked and would really like things done before we went. Yes, all done perfectly, with plenty of time to spare. All the staff we met were lovely. Cannot recommend highly enough.

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Richard Sage

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Very Good !

Very good experience ! Lovely staff ! Completed the Will amendment very quickly !

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Anonymous

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Housing & Property

Excellent service

Very personal, professional service, at a very reasonable price

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Grace Waxman

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Conveyancing

For the routine contending there were fine but we ran into some issues regarding the legal boundary of the house which required input from the solicitor. It seemed like there was only one solicitor at the firm and he was very busy and it took months for him to get round to it. This delayed the sale of the house significantly at a time where we were under a lot of pressure. The rest of the team were responsive and helpful.

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Anonymous

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Wills, Trusts & Probate

WILL WRITING

Oleksandra was professional.....knowledgeable and helpful

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Other Reviews

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Graham Thompson

Graham

Chloe at Fairstep, who created my new will, was very friendly, helpful and professional.

0
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Colin

Wills, Trusts & Probate

Colin

Having put off sorting our wills & Power of attorney, our concerns were put to rest very well by Chloe. We would & have recommended Fairstep to anyone.

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Peter

Wills, Trusts & Probate

Peter

Alexandra was a pleasure to deal with.Very polite, efficient and knowledgeable.

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Jane

Wills, Trusts & Probate

Jane

Excellent Service, explained everything in terms you understand, discussed my needs for my Will in detail, it was straight forward to compile, very pleasant and helpful staff

0
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anne

Wills, Trusts & Probate

anne

Very friendly and helpful. Guided myself and my husband through the process of our wills. Answered any questions we had. Quick and efficient process.

0
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Reviews

4.7 /5 671 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for property, wills, LPAs, remortgages and conveyancing expertise, often handling complex or time‑sensitive matters efficiently. Reviews highlight clear, practical legal advice, good value and timely outcomes. Valued soft skills include friendliness, approachability, sensitivity, patience and strong communication—staff are described as professional, supportive, responsive and personable. Clients appreciate proactive updates, calm handling of stressful situations and a helpful, team‑oriented approach, with many recommending the firm for reliable, attentive service.

Friendly staff
Efficient service
Clear communication
Knowledgeable advisers
Quick turnaround
Professional handling
Good value
Personal approach
Responsive team
Helpful guidance

ReviewSolicitors Review List

Profile image of Maria,

Maria,

Verified

Enjoyed 40 years of great service

My late husband was a client of many years and since his passing this legal firm has given me peace and security.

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Anonymous,

Verified
Housing & Property

House Sale

Great! Very helpful and professional. Fast responses to queries.

0
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Profile image of Christopher and Carol Haycock

Christopher and Carol Haycock

Outstanding Service.

Having been disappointed by another firm regarding updating our wills, my wife and I contacted Fairstep. What a difference! Oleksandra was friendly, efficient, knowledgeable, and amazingly quick when we explained we had a holiday booked and would really like things done before we went. Yes, all done perfectly, with plenty of time to spare. All the staff we met were lovely. Cannot recommend highly enough.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Richard Sage

Richard Sage

Verified

Very Good !

Very good experience ! Lovely staff ! Completed the Will amendment very quickly !

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this review

0
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Paul Frankland

Verified

Very professional

My whole experience with this step was done very professionally, and on the whole a very nice experience

0
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Other Reviews

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Ashley Newson

Ashley

Great service will be using again,

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Family Lamb

Family

We used Fairstep Solicitors for our mortgage as first-time buyers, so everything was new to us. Lee and the whole team were amazing, very supportive with all our enquiries and highly organised in keeping track of the remaining steps. We felt well guided throughout the process. Highly recommend!

0
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Graham Thompson

Graham

Chloe at Fairstep, who created my new will, was very friendly, helpful and professional.

0
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Angela Worrow

Angela

I was very pleased with Fairstop Solicitors and nothing was too much trouble. They were friendly and very helpful so would certainly recommend them. Thank you very much.

0
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glyn terry

glyn

Excellent work as always

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