Fairstep Solicitors Limited logo

Fairstep Solicitors Limited

4.9 | 160 Reviews 160 Reviews | Joint Wills
737 Total Company Reviews info icon Joint Wills | info icon 737 Total Company Reviews Joint Wills | info icon 737 Total Company Reviews

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Accepting new clients

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 638826

Visit website
Fairstep Solicitors Limited |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
• Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
• Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Fairstep Solicitors Limited

Meet the team of Fairstep Solicitors Limited

Contact & Locations - Fairstep Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00 (Open)
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Reviews

4.9 /5 160 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for property conveyancing, house sales and purchases, remortgages, leasehold matters, shared ownership and will and lasting power of attorney work. Reviews highlight strong expertise, clear explanations, practical advice and the ability to handle complex matters smoothly and efficiently. Clients especially value the friendly, approachable and patient manner of the team, together with prompt responses, excellent communication, professionalism, reassurance and careful attention to detail. Many also note good value and a calm, supportive service that makes stressful processes easier.

Great communication
Fast responses
Professional service
Friendly staff
Clear explanations
Helpful guidance
Efficient process
Knowledgeable advice
Kept informed
Smooth experience

ReviewSolicitors Review List

Profile image of Rick

Rick

Verified
Wills, Trusts & Probate

Free Will Service

Polite, easy to understand, would recommend, very efficient and all round first class service

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nicholas Holman

Nicholas Holman

Verified
Wills, Trusts & Probate

A positive experience

I approached Fairstep to renew my will and arrange for LPAs. I was introduced to Chloe, excited because I'd never met a Chloe before. She ran through a list of questions, I reminisced and she kindly laughed appropriately. Once the will and LPAs were complete I was sent copies to peruse, very happy with how they had been drawn up, arranged to sign, another pleasant time in her company. She was very good at explaining all that I needed to know. I have been writing and changing my will since I was 18, 50 years ago, something that should never be put off, and perhaps should be made compulsory in education!

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Barbara Skinner

Barbara Skinner

Verified
Wills, Trusts & Probate

Making a Will

Making a Will is always a bit daunting but I was guided as to the best solution for me. Nothing was too much trouble and everything was clearly explained to me.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Pauline Austerfield

Pauline Austerfield

Verified
Wills, Trusts & Probate

Helpful and professional staff

I have just made a new will. Chloe discussed this will me and made some very helpful suggestions. I was impressed by the service and would recommend Fairstep.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Robert Starck

Robert Starck

Verified
Wills, Trusts & Probate

Will

Thank you Oleksandra for your patience and putting up with my welling up which had nothing to do with my will. Excellent.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Margaret Dugdall

Margaret Dugdall

Margaret

I received excellent advise and help with preparing my will.

Legal experts tagged in
this review

Thank you for your 5-star review. We really appreciate your kind comments with regard to the service you received.

0
Collected on: Google collection source logo
Profile image of Liz Jones

Liz Jones

Liz

Professional, approachable team whose great communication skills at all times was most reassuring when dealing with my stepfather’s estate. Would thoroughly recommend!

Thank you, Liz, for your lovely review. It was a pleasure to help you with your stepfather's estate. Many thanks, Fairstep Solicitors.

0
Collected on: Google collection source logo
Profile image of Graham Thompson

Graham Thompson

Graham

Chloe at Fairstep, who created my new will, was very friendly, helpful and professional.

Legal experts tagged in
this review

Thank you for your 5-star review and kind comments regarding the service you received when creating your will, Graham. We'll be sure to pass these on to Chloe.

0
Collected on: Google collection source logo
Profile image of Colin

Colin

Wills, Trusts & Probate

Colin

Having put off sorting our wills & Power of attorney, our concerns were put to rest very well by Chloe. We would & have recommended Fairstep to anyone.

Legal experts tagged in
this review

0
Collected on: Google collection source logo
Profile image of Peter

Peter

Wills, Trusts & Probate

Peter

Alexandra was a pleasure to deal with.Very polite, efficient and knowledgeable.

Legal experts tagged in
this review

0
Collected on: Google collection source logo

Reviews

4.7 /5 737 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for property conveyancing, house sales and purchases, remortgages, leasehold matters, shared ownership and will and lasting power of attorney work. Reviews highlight strong expertise, clear explanations, practical advice and the ability to handle complex matters smoothly and efficiently. Clients especially value the friendly, approachable and patient manner of the team, together with prompt responses, excellent communication, professionalism, reassurance and careful attention to detail. Many also note good value and a calm, supportive service that makes stressful processes easier.

Great communication
Fast responses
Professional service
Friendly staff
Clear explanations
Helpful guidance
Efficient process
Knowledgeable advice
Kept informed
Smooth experience

ReviewSolicitors Review List

Profile image of Peter,

Peter,

Verified
Housing & Property

House sale/purchase

Very good Charley was excellent and was on top of things all the way even though others in the chain were not at all helpful. One solicitor in particular created many problems by inattention to basics

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of John Haddow

John Haddow

Verified
Housing & Property

Outstanding

Communication was amazing. And my solicitor and her admin was so patient with me. Will be recommending to friends and family, also using them again if I need to.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Mortgage renewal to different vendor

Excellent online portal easy to use, email answered promptly and all issues resolved straight away.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Rick

Rick

Verified
Wills, Trusts & Probate

Free Will Service

Polite, easy to understand, would recommend, very efficient and all round first class service

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Joanne Howlett

Joanne Howlett

Verified
Housing & Property

Sale of property

sale was dealt with professionally and speedily with all correspondence being accurate and to the point. Staff were easy to deal with and very reliable both in timeliness and accuracy. All queries dealt with quickly.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Sudheer Munir

Sudheer Munir

Sudheer

Very poor service .never give u any case .when I give u my case.i ring u about 20 times 2 speak Leura .she andling my case .my case finished but she never speak 2 me .I want ask some questions but she never speak 2 me .Empty law best solicitors .many times I ring .Lawrence speak every time.I like empty law best solicitors.your service is zero

0
Collected on: Google collection source logo
Profile image of Francesca Bonworth

Francesca Bonworth

Francesca

Gemma and Leia were immensely helpful during the purchase of our first home. Gemma went above and beyond to ensure we were properly updated and responded to any queries or concerns promptly. I would highly recommend

Thank you for your review, Francesca. We're delighted you received a 5-star service and we wish you all the best in your first home.

0
Collected on: Google collection source logo
Profile image of Claire Martin

Claire Martin

Claire

Used for conveyancing having been recommended by estate agent. Very quick to act at the beginning of the process, good email communication. Once near to exchange & completion very efficient in sending electronic documents to be signed and good communication on exchange & completion day. Only one negative in that I emailed a question which didn’t relate directly to the sale of the property which I did have to chase a couple of times.

Claire, thank you for your kind comments and overall positive review. We strive to offer the highest levels of customer service and apologise for the delayed response to your email. Thank you for your feedback, and we hope to see you again in the future.

0
Collected on: Google collection source logo
Profile image of Chris Budd

Chris Budd

Chris

Excellent service for a house sale. I would not hesitate to recommend to anyone needing conveyancing.

Thank you for your 5-star review, Chris. And, thank you for the recommendation!

0
Collected on: Google collection source logo
Profile image of Sana Kokab13

Sana Kokab13

Sana

Service, guidance, timely response and communication were awesome . Thank you

Thank you for your 5-star review, Sana and for sharing your experience with Fairstep Solicitors.

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear