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Fairstep Solicitors Limited

4.9 | 149 Reviews 149 Reviews | Writing a Codicil
698 Total Company Reviews info icon Writing a Codicil | info icon 698 Total Company Reviews Writing a Codicil | info icon 698 Total Company Reviews

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Accepting new clients

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 638826

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Fairstep Solicitors Limited |

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Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
15% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Fairstep Solicitors Limited

Meet the team of Fairstep Solicitors Limited

Contact & Locations - Fairstep Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Reviews

4.9 /5 149 Reviews
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Rating

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Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for property, wills, LPAs, remortgages and estate work, noting strong technical knowledge and efficient, timely handling of complex matters. Valued soft skills include clear, friendly communication, responsiveness, professionalism, patience and compassion, with staff described as approachable, helpful and reassuring. The team is seen as organised, tenacious and client-focused, delivering good value and practical plain‑English advice while supporting clients through stressful or time‑sensitive situations.

Kept informed
First-class service
Knowledgeable staff
Friendly team
Professional service
Efficient handling
Prompt responses
Clear explanations
Helpful guidance
Highly recommended

ReviewSolicitors Review List

Profile image of M francis

M francis

Verified
Family Law

Lasting Powers of Attorney

I found Fairstep Solicitors knowledgeable and helpful in the whole process, helpful and polite at all times. A pleasant experience

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Stella Garnham

Verified
Wills, Trusts & Probate

Making a Will

From beginning to end it was an easy and straightforward process. Questions were answered in a friendly and easy to understand manner and nothing was too much trouble! Service was available at all times when contacted!

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Anonymous

Verified

Professional and friendly service

Having just drawn up our wills, we are very pleased with the professional, friendly and clear advice we received from Chloe. We will recommend to our friends and family

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Gareth & Kerry Moore

Verified
Wills, Trusts & Probate

Helpful and professional

We had a great experience, friendly and helpful staff throughout the company from reception to solicitors.Chloe explained our options well and encouraged us with decisions on will writing. We are glad to have found a good, trustworthy local solicitors for any needs in the future.

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Peter Cole

Verified

Fairstep Solicitors Limited

Excellent service received from Chloe Charles preparing g our new Wills. Have already recommended her services to other family members and friends.

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Other Reviews

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Liz Jones

Liz

Professional, approachable team whose great communication skills at all times was most reassuring when dealing with my stepfather’s estate. Would thoroughly recommend!

Thank you, Liz, for your lovely review. It was a pleasure to help you with your stepfather's estate. Many thanks, Fairstep Solicitors.

0
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Graham Thompson

Graham

Chloe at Fairstep, who created my new will, was very friendly, helpful and professional.

Legal experts tagged in
this review

Thank you for your 5-star review and kind comments regarding the service you received when creating your will, Graham. We'll be sure to pass these on to Chloe.

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Colin

Wills, Trusts & Probate

Colin

Having put off sorting our wills & Power of attorney, our concerns were put to rest very well by Chloe. We would & have recommended Fairstep to anyone.

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Peter

Wills, Trusts & Probate

Peter

Alexandra was a pleasure to deal with.Very polite, efficient and knowledgeable.

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Jane

Wills, Trusts & Probate

Jane

Excellent Service, explained everything in terms you understand, discussed my needs for my Will in detail, it was straight forward to compile, very pleasant and helpful staff

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Reviews

4.7 /5 698 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for property, wills, LPAs, remortgages and estate work, noting strong technical knowledge and efficient, timely handling of complex matters. Valued soft skills include clear, friendly communication, responsiveness, professionalism, patience and compassion, with staff described as approachable, helpful and reassuring. The team is seen as organised, tenacious and client-focused, delivering good value and practical plain‑English advice while supporting clients through stressful or time‑sensitive situations.

Kept informed
First-class service
Knowledgeable staff
Friendly team
Professional service
Efficient handling
Prompt responses
Clear explanations
Helpful guidance
Highly recommended

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Professional

Aiden and Louise were very good at communicating with me during my house move. The team were professional and made everything as easy as possible.

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Matt B

Efficient completion of my re-mortgage on time

Was kept up- to date regularly by Laura and her team including Amber and Alice via email and phone. Was recommended to use solicitor by mortgage broker Mojo and no complaints, all went smoothly.

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Jill Claydon

Verified

Very Good

Kept me informed throughout the whole journey.

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Jacqueline,

Verified

Brilliant service

First class service always kept informed very efficient and competitively priced

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Profile image of M francis

M francis

Verified
Family Law

Lasting Powers of Attorney

I found Fairstep Solicitors knowledgeable and helpful in the whole process, helpful and polite at all times. A pleasant experience

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this review

0
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Other Reviews

Profile image of Ciarán Smyth

Ciarán Smyth

Ciarán

I dealt with Charlene during my staircasing process with my shared ownership property. She was always quick to reply to any requests or emails and always very pleasant to deal with. She went the extra mile and helped push things through quicker which was a bonus, which helped save me some money. I will definitely recommend Fairstep to anyone I know when it comes to staircasing or shared ownership!

Ciaran, thank you for your review. We're glad you had a very positive experience with Fairstep Solicitors. We really appreciate your kind comments and will pass these on to Charlene.

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Matt Bowkett

Matt

Helped with remortgage. Was kept up- to date regularly by Laura and her team including Amber and Alice via email and phone. Was recommended to use solicitor by mortgage broker Mojo and no complaints, all went smoothly.

Thank you for your 5-star review, Matt. We're delighted to hear the whole process went smoothly and you received regular communication from our team.

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Niraj Shah

Niraj

As a first time buyer, this was handled effectively by Gemma, who kept me updated along the way and was prompt with responses

Thank you for your kind comments and 5-star review.

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Agnes

Agnes

I had a very positive experience working with Sarah during the sale of my flat. She was professional, approachable, and kept me well informed throughout the process. Sarah responded to my emails promptly, often on the same day, and kept me updated regularly on the progress of my sale. She was always happy to answer my questions, no matter how small, and explained everything clearly, which made the process much easier to understand. I really appreciated her excellent communication, attention to detail, and the effort she put into keeping everything moving forward. I would be happy to recommend Sarah to anyone looking for a knowledgeable, reliable, and responsive solicitor.

Thank you for your review, Agnes. We're delighted to hear that you had a positive experience with Sarah. Providing clear, supportive service is always our top priority , and your feedback means a lot to us.

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Keith Eley-Smith

Keith

Friendly, easy, swift instruction and follow up. Thank you Fairstep.

Legal experts tagged in
this review

Thank you for your kind review, Keith. It's great to hear that you received a quick and friendly service. Many thanks from the team at Fairstep Solicitors.

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