Fairstep Solicitors Limited logo

Fairstep Solicitors Limited

4.9 | 156 Reviews 156 Reviews | Writing a Codicil
719 Total Company Reviews info icon Writing a Codicil | info icon 719 Total Company Reviews Writing a Codicil | info icon 719 Total Company Reviews

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Accepting new clients

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 638826

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Fairstep Solicitors Limited |

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Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
• Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Fairstep Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
15% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Fairstep Solicitors Limited are accredited by

The Law Society accreditation awarded to Fairstep Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Fairstep Solicitors Limited
Trading names:
• Fairstep Solicitors

Description

The practice was originally formed in 1988 and was known as Michael Stephenson & Co. A subsequent partnership with Mark Fairweather from Leiston gave rise to the firm of Fairweather Stephenson & Co which the current Managing Director, Patrick Cooney, joined in 1995. The practice has operated from its premises in Hamilton Road, Felixstowe for many years and continues to increase its client base under the new name of Fairstep Solicitors. We undertake many different areas of legal work, which can be found on our services page, together with particulars of our hardworking team. We pride ourselves on offering a personal and professional service to all our clients and we ensure a proactive approach is taken to all of our work.

Rankings by area of expertise

The rankings below show the areas of expertise that Fairstep Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Fairstep Solicitors Limited

Meet the team of Fairstep Solicitors Limited

Contact & Locations - Fairstep Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

174-176 Hamilton Road, Felixstowe, Suffolk, IP11 7DU

Reviews

4.9 /5 156 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for expertise in conveyancing, house sales and purchases, remortgages, shared ownership, lease extensions, wills, LPAs and estate matters. Reviewers frequently highlight fast turnarounds, clear explanations, strong organisation and practical advice, even on complex transactions. The team is valued for being professional, knowledgeable, approachable and friendly, with excellent communication, responsiveness and transparency. Clients also appreciate their patience, care and willingness to go the extra mile, making stressful legal matters feel smooth, straightforward and well supported.

Quick responses
Professional service
Clear communication
Efficient support
Friendly staff
Helpful advice
Explained clearly
Kept informed
Smooth process
Responsive team

ReviewSolicitors Review List

Profile image of Robert Starck

Robert Starck

Verified
Wills, Trusts & Probate

Will

Thank you Oleksandra for your patience and putting up with my welling up which had nothing to do with my will. Excellent.

0
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David Kane

Verified

Probate

Very professional, open and transparent attitude. Worked to tight deadlines never over promised.

0
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anonymous

Verified
Wills, Trusts & Probate

Professional & efficient

I found the service professional, efficient and first class. Pleasure to deal with.

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this review

0
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Carol

Verified
Wills, Trusts & Probate

Our Wills

Very friendly and knowledgeable - explained everything in detail. Very helpful and nothing is to much trouble for Chloe. Fast, efficient and treated with respect.

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A

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PoA advice

Very approachable, very friendly, very clear.

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Other Reviews

Profile image of Margaret Dugdall

Margaret Dugdall

Margaret

I received excellent advise and help with preparing my will.

Legal experts tagged in
this review

Thank you for your 5-star review. We really appreciate your kind comments with regard to the service you received.

0
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Liz Jones

Liz

Professional, approachable team whose great communication skills at all times was most reassuring when dealing with my stepfather’s estate. Would thoroughly recommend!

Thank you, Liz, for your lovely review. It was a pleasure to help you with your stepfather's estate. Many thanks, Fairstep Solicitors.

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Graham Thompson

Graham

Chloe at Fairstep, who created my new will, was very friendly, helpful and professional.

Legal experts tagged in
this review

Thank you for your 5-star review and kind comments regarding the service you received when creating your will, Graham. We'll be sure to pass these on to Chloe.

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Colin

Wills, Trusts & Probate

Colin

Having put off sorting our wills & Power of attorney, our concerns were put to rest very well by Chloe. We would & have recommended Fairstep to anyone.

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Peter

Wills, Trusts & Probate

Peter

Alexandra was a pleasure to deal with.Very polite, efficient and knowledgeable.

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this review

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Reviews

4.7 /5 719 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fairstep Solicitors Limited

Clients praise the firm for expertise in conveyancing, house sales and purchases, remortgages, shared ownership, lease extensions, wills, LPAs and estate matters. Reviewers frequently highlight fast turnarounds, clear explanations, strong organisation and practical advice, even on complex transactions. The team is valued for being professional, knowledgeable, approachable and friendly, with excellent communication, responsiveness and transparency. Clients also appreciate their patience, care and willingness to go the extra mile, making stressful legal matters feel smooth, straightforward and well supported.

Quick responses
Professional service
Clear communication
Efficient support
Friendly staff
Helpful advice
Explained clearly
Kept informed
Smooth process
Responsive team

ReviewSolicitors Review List

Profile image of Robert Starck

Robert Starck

Verified
Wills, Trusts & Probate

Will

Thank you Oleksandra for your patience and putting up with my welling up which had nothing to do with my will. Excellent.

0
Collected on: ReviewSolicitor collection source logo
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Anonymous

Verified
Housing & Property

Conveyance

Ok but slow progress. Solicitor responded quickly to questions.

0
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David Kane

Verified

Probate

Very professional, open and transparent attitude. Worked to tight deadlines never over promised.

0
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Lorraine Watkins

Verified

Property sale

Excellent firm great communication got all done in super quick time Highly recommend

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Anonymous

Verified

Amazing team and great service

Fairstep was recommended by my mortgage broker and I was absolutely impressed with them. They are extremely helpful and efficient throughout the process. I had Charlene and I am so appreciative her help and support, she was great. Many thanks for everything.

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Other Reviews

Profile image of Margaret Dugdall

Margaret Dugdall

Margaret

I received excellent advise and help with preparing my will.

Legal experts tagged in
this review

Thank you for your 5-star review. We really appreciate your kind comments with regard to the service you received.

0
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Profile image of Duncan Knight

Duncan Knight

Duncan

Great service, smooth & efficient.

Thank you for your 5-star review, Duncan. We're very grateful for your kind comments and will share them with the Fairstep team.

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Ciarán Smyth

Ciarán

I dealt with Charlene during my staircasing process with my shared ownership property. She was always quick to reply to any requests or emails and always very pleasant to deal with. She went the extra mile and helped push things through quicker which was a bonus, which helped save me some money. I will definitely recommend Fairstep to anyone I know when it comes to staircasing or shared ownership!

Ciaran, thank you for your review. We're glad you had a very positive experience with Fairstep Solicitors. We really appreciate your kind comments and will pass these on to Charlene.

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Matt Bowkett

Matt

Helped with remortgage. Was kept up- to date regularly by Laura and her team including Amber and Alice via email and phone. Was recommended to use solicitor by mortgage broker Mojo and no complaints, all went smoothly.

Thank you for your 5-star review, Matt. We're delighted to hear the whole process went smoothly and you received regular communication from our team.

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Niraj Shah

Niraj

As a first time buyer, this was handled effectively by Gemma, who kept me updated along the way and was prompt with responses

Thank you for your kind comments and 5-star review.

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