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K J Smith Solicitors

4.6 | 171 Reviews 171 Reviews | Structural Defects
864 Total Company Reviews info icon Structural Defects | info icon 864 Total Company Reviews Structural Defects | info icon 864 Total Company Reviews

Parallel House, 32 London Road, Guildford, Surrey, GU1 2AB

Accepting new clients

Parallel House, 32 London Road, Guildford, Surrey, GU1 2AB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 624524

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K J Smith Solicitors |

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K J Smith Solicitors Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
90%
Success
Rate
90%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

K J Smith Solicitors are accredited by

Children Law accreditation awarded to K J Smith Solicitors
Family Law Advanced accreditation awarded to K J Smith Solicitors
Family Mediation accreditation awarded to K J Smith Solicitors
Trading names:
K J Smith Solicitors

Description

If you are looking for legal advice and assistance, K J Smith Solicitors are specialist family and divorce solicitors who can provide you with support and guidance for issues involving; Divorce and Family Law, Wills, Trusts and Probate, Powers of Attorney and Deputyship Applications.

Rankings by area of expertise

The rankings below show the areas of expertise that K J Smith Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

K J Smith Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

K J Smith Solicitors are accredited by

Children Law accreditation awarded to K J Smith Solicitors
Family Law Advanced accreditation awarded to K J Smith Solicitors
Family Mediation accreditation awarded to K J Smith Solicitors
Trading names:
K J Smith Solicitors

Description

If you are looking for legal advice and assistance, K J Smith Solicitors are specialist family and divorce solicitors who can provide you with support and guidance for issues involving; Divorce and Family Law, Wills, Trusts and Probate, Powers of Attorney and Deputyship Applications.

Rankings by area of expertise

The rankings below show the areas of expertise that K J Smith Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of K J Smith Solicitors

Contact & Locations - K J Smith Solicitors

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

Parallel House, 32 London Road, Guildford, Surrey, GU1 2AB

Reviews

4.6 /5 171 Reviews
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Clients say

What clients say about K J Smith Solicitors

Specialist family law firm with strong expertise in divorce, financial settlements, child matters and complex international cases; also handles property and immigration issues. Clients praise thorough legal knowledge, clear practical guidance and effective case management that delivers good outcomes. Valued soft skills include empathy, patience, calmness, responsiveness, clear communication, professionalism and a reassuring, supportive manner. Teams are described as attentive, prompt and client-focused, offering structured, straightforward advice and steady advocacy throughout stressful proceedings.

knowledgeable
professional
empathetic
supportive
clear advice
responsive
calming presence
thorough
efficient
trustworthy

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Family Law

I would recommend.

The receptionist was delightful, beautiful place of business, charming greeting and welcome by a lovely gentleman and superb customer care, advice and support by a fabulous lady Solicitor. Thank you for your assistance and time ‘KJ Smith’ I found your establishment and team to be absolutely fantastic. Thank you.

A representative from Kjs Solicitors Limited responded to this review

Thank you for your kind feedback. We are delighted to hear that you felt so warmly welcomed and well supported throughout your visit. Your comments about the team, service and surroundings are greatly appreciated. Kind regards, K J Smith Solicitors

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Anonymous

Thank you Karen

K J Smith Solicitors were the only solicitors (out of four) that gave me any optimism when first approached. This was a very welcome relief after having received a very bleak outlook from the other companies… thank you again [Karen Harvey] for your warmth and kindness

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Elizabeth

Wills, Trusts & Probate

Most professional, yet personal solicitor experience

Most professional, yet personal solicitor experience. Will continue to use the Beaconsfield branch for all of my family requirements. Pleased and loyal customer.

A representative from Kjs Solicitors Limited responded to this review

Dear Elizabeth, Thank you for this wonderful review of your experience with Jo Jones, we really appreciate the time taken to leave your feedback. Thank you for choosing K J Smith Solicitors.

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Hayley

Family Law

Exceptional Service and Dedication from Bel Hester and Jennifer Murray

I cannot recommend Bel Hester and Jennifer Murray at KJ Smith Solicitors highly enough. From the very beginning, their professionalism, dedication, and attention to detail were outstanding. They guided me through every step of the process with clear, timely communication, ensuring I always felt informed and supported. Their expertise was evident, and their commitment to achieving the best outcome was unwavering. Both Bel and Jennifer were always approachable and empathetic, making what could have been a stressful experience much easier to navigate. I am incredibly grateful for their excellent service and would not hesitate to use their services again.

A representative from Kjs Solicitors Limited responded to this review

Dear Hayley, Thank you for taking the time to leave such a glowing review of your experience with Bel and Jennifer. We at KJS are delighted to hear you felt supported and informed throughout your journey. We wish you every success in the future. Kindest regards, KJ Smith Solicitors

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Anonymous

Thank you.

Overall I found staff very approachable and easy to understand. A much quicker service and communication than any previous solicitor experience I have ever had.

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Other Reviews

Profile image of Ervin Fakas

Ervin Fakas

Ervin

Sunny is Extremely professional, reliable and helpful, whatever your legal challenge might be, I highly recommend K J Smith Solicitors.

0
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Sebastian Tarnowski

Family Law

Sebastian

It was a pleasure to meet Sofie and Hannah. Sofie's advice and understanding was incredibly helpful in what is a difficult situation. I was very impressed with her professional knowledge and attitude. I have no hesitation in recommending K J Smith Solicitors to anyone considering using their services

Legal experts tagged in
this review

A representative from Kjs Solicitors Limited responded to this review

Dear Sebastian, Thank you for taking the time to leave such a kind review. We are delighted to hear that your experience with Sofie and Hannah was such a positive one. We understand that family law matters can be incredibly difficult, so it is wonderful to know that Sofie's advice, understanding and professional knowledge helped provide reassurance and support during this time. Your recommendation means a great deal to us, and we will be sure to pass your lovely feedback on to both Sofie and Hannah. Kind regards, KJ Smith Solicitors

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Hon Leung

Family Law

Hon

Aaron is a very good solicitor. He helped me get through my case. At the end, I got a very good outcome and result. He was helpful and I felt supported by him.

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A representative from Kjs Solicitors Limited responded to this review

Dear Hon, Thank you for taking the time to leave this review. We are pleased to hear that Aaron was able to support you throughout your case and help you achieve a positive outcome. Providing clear guidance, reassurance and support during what can often be a challenging process is something we strive for, so it is wonderful to know that you felt supported every step of the way. We will be sure to pass your kind comments on to Aaron, who will be delighted to receive them. Kind regards, KJ Smith Solicitors

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Theo Docherty

Theo

A big thank you to Mrs Kulbir Rahi for helping me with a recent property dispute. She provided prompt concise legal guidance and helped me navigate a rather challenging case with an ex-partner. I was very impressed with the level of service received and will be recommending her services to anyone I know who needs this kind of assistance, excellent work.

Dear Theo, Thank you very much for taking the time to share your review. We are delighted to hear about your positive experience with Kulbir. It is wonderful to know that Kulbir’s prompt and clear guidance helped you navigate what sounds like a challenging situation. Providing supportive, high quality advice to clients during difficult times is something we always strive for, so your feedback is greatly appreciated. Thank you again for your kind words and for recommending KJ Smith Solicitors. Kind regards, KJ Smith Solicitors

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mark willshire

mark

I can’t recommend Dan (and K J Smith solicitors) highly enough. From the very first interaction, he has been helpful, approachable, and genuinely friendly- with absolutely no air of arrogance or intimidation that you might expect in this profession. What really sets Dan apart is how human-focused he is. He listens properly, shows real empathy (which is, frankly, rare for solicitors), and takes the time to understand the person behind the case rather than treating it as purely a legal exercise. He is kind, caring, and affable, and makes difficult situations feel far less daunting. At the same time, his knowledge is outstanding- genuinely brilliant- and he knows how to get results. He doesn’t just point out problems; he actively comes up with practical fixes and solutions, adapting his approach where needed while still doing the job thoroughly and professionally. Dan strikes the perfect balance between being empathetic and being effective. Approachable, non-intimidating, highly knowledgeable, and results-driven- an exceptional solicitor, and solicitors,and a pleasure to deal with.

Dear Mark, Thank you for this incredible feedback of your experience with Dan. He really is brilliant! We are grateful for the time taken to share this feedback and want to thank you for choosing K J Smith Solicitors.

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Reviews

4.8 /5 864 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about K J Smith Solicitors

Specialist family law firm with strong expertise in divorce, financial settlements, child matters and complex international cases; also handles property and immigration issues. Clients praise thorough legal knowledge, clear practical guidance and effective case management that delivers good outcomes. Valued soft skills include empathy, patience, calmness, responsiveness, clear communication, professionalism and a reassuring, supportive manner. Teams are described as attentive, prompt and client-focused, offering structured, straightforward advice and steady advocacy throughout stressful proceedings.

knowledgeable
professional
empathetic
supportive
clear advice
responsive
calming presence
thorough
efficient
trustworthy

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Family Law

I would recommend.

The receptionist was delightful, beautiful place of business, charming greeting and welcome by a lovely gentleman and superb customer care, advice and support by a fabulous lady Solicitor. Thank you for your assistance and time ‘KJ Smith’ I found your establishment and team to be absolutely fantastic. Thank you.

A representative from Kjs Solicitors Limited responded to this review

Thank you for your kind feedback. We are delighted to hear that you felt so warmly welcomed and well supported throughout your visit. Your comments about the team, service and surroundings are greatly appreciated. Kind regards, K J Smith Solicitors

0
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Anonymous

Family Law

Unfair

Dan Norris had £12k put in his account to use. He prolonged correspondence and did not fact check any information given to him. Wasted the funds and would not detail how it was spent. Ongoing complaint currently with the ombudsman and resolution. Avoid this company.

Solicitors tagged in
this review

A representative from Kjs Solicitors Limited responded to this review

We are sorry to learn of your negative feedback. We take all concerns seriously and are committed to providing a high standard of service. However, we do not believe this individual to be a client of the firm, and the matter is not currently before the Legal Ombudsman. In any event, we are unable to comment further.

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anonymous

Family Law

Family Law review

Recently, my mother and I met with solicitor Daniel Norris from KJ smiths and Barrister Tracey At her Chamber No18 regarding a family law matter. Over the two meetings we had with them, they were very professional and offered honest advice and reassurance, in an extremely caring and friendly manner. We were able to come away from the final meeting with confidence that should we require further help in the future that they would be there to continue their support. We would strongly recommend both of these professionals for the law services they provide.

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anonymous

Disappointing Service, No Case Management

I am deeply disappointed with the service provided by Kate Evans at KJ Smith Solicitors and would strongly advise avoiding the Oxford branch altogether. Even in urgent situations, there are far better solicitors available locally. Her case management is non-existent. Her legal knowledge appears largely theoretical, with no meaningful engagement or ability — or willingness — to apply it to the realities of a complex case. She is comfortable producing lengthy but basic emails at £260 + VAT per hour, yet that is essentially all that is offered. She charged £2,500 to read a court bundle and answer six questions in writing. However, after the initial consultation, I was never offered another in-person meeting, solely because I had not signed a full retainer. Unless you commit thousands more upfront, meaningful engagement appears to be off the table. To be clear, I can read, write, complete court forms, and conduct legal research myself. What I was paying for was professional guidance, strategic case management, and experienced direction. Instead, I received generic written responses, no discussion, no practical advice, and no sense of ownership of the case. Overall, the service provided barely qualifies as a professional service at all. With sufficient time, online resources, and AI support, the same level of information can be obtained independently. I awarded two stars solely for the effort of drafting lengthy emails. Beyond that, I received no significant value, no support, and no professional engagement.

A representative from Kjs Solicitors Limited responded to this review

Thank you for sharing your concerns. We are saddened to receive your negative feedback. A KJ Smith, we take every piece of feedback provided seriously and strive to provide the highest level of service to each and every one of our clients. To better understand and address your concerns, we kindly invite you to contact our Complaints Team (complaints@kjsmith.co.uk) to discuss your experience in more detail and the policies we follow. We genuinely want to resolve any issues you may have experienced and are committed to finding a satisfactory resolution. We appreciate your feedback and look forward to hearing from you and having the opportunity to assist further. Kindest regards, KJ Smith Solicitors

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Mary

Family Law

Very empathetic and supportive

I would like to thank Lydia for her support on the first visit. I was very worried and scared and I did not know what to expect. Lydia was very empathetic and validated my experience, I felt fully understood and supported. I gathered lots of information, which Lydia presented in a very professional and clear way. I was also given different options and thanks to Lydia I am now much more confident about my next steps. Thank you so much, Lydia, that consultation was a light at the end of the tunnel. I highly recommend Lydia!

Legal experts tagged in
this review

A representative from Kjs Solicitors Limited responded to this review

Dear Mary, Thank you for taking the time to leave Lydia and KJ Smith a wonderful review! We wish you all the best in the future. Kind regards, KJS Solicitors

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Other Reviews

Profile image of Ervin Fakas

Ervin Fakas

Ervin

Sunny is Extremely professional, reliable and helpful, whatever your legal challenge might be, I highly recommend K J Smith Solicitors.

0
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Sebastian Tarnowski

Family Law

Sebastian

It was a pleasure to meet Sofie and Hannah. Sofie's advice and understanding was incredibly helpful in what is a difficult situation. I was very impressed with her professional knowledge and attitude. I have no hesitation in recommending K J Smith Solicitors to anyone considering using their services

Legal experts tagged in
this review

A representative from Kjs Solicitors Limited responded to this review

Dear Sebastian, Thank you for taking the time to leave such a kind review. We are delighted to hear that your experience with Sofie and Hannah was such a positive one. We understand that family law matters can be incredibly difficult, so it is wonderful to know that Sofie's advice, understanding and professional knowledge helped provide reassurance and support during this time. Your recommendation means a great deal to us, and we will be sure to pass your lovely feedback on to both Sofie and Hannah. Kind regards, KJ Smith Solicitors

0
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Profile image of Hon Leung

Hon Leung

Family Law

Hon

Aaron is a very good solicitor. He helped me get through my case. At the end, I got a very good outcome and result. He was helpful and I felt supported by him.

Solicitors tagged in
this review

A representative from Kjs Solicitors Limited responded to this review

Dear Hon, Thank you for taking the time to leave this review. We are pleased to hear that Aaron was able to support you throughout your case and help you achieve a positive outcome. Providing clear guidance, reassurance and support during what can often be a challenging process is something we strive for, so it is wonderful to know that you felt supported every step of the way. We will be sure to pass your kind comments on to Aaron, who will be delighted to receive them. Kind regards, KJ Smith Solicitors

0
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Francesca Walters

Family Law

Francesca

KJ Smith Solicitors have been with me every step of the way throughout my very difficult divorce. Their team, particularly Amber and Aaron, have provided immeasurable support and advice; I could not be more grateful. I highly recommend KJ Smith Solicitors to anyone about to enter the world of Family Law.

Solicitors tagged in
this review

A representative from Kjs Solicitors Limited responded to this review

Dear Francesca, Thank you for taking the time to leave such a kind review. We are delighted to hear that Amber and Aaron were able to support you throughout what we understand was a very difficult period. Providing compassionate guidance and clear advice during challenging times is incredibly important to us, and it is wonderful to know that you felt supported every step of the way. Your recommendation means a great deal to the team, and we are grateful that you chose KJ Smith Solicitors to assist you during your family law matter. Kind regards, KJ Smith Solicitors

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Michael McCarthy

Family Law

Michael

Robyn was excellent. Direct, forthright, challenging and focussed. What you need in divorce to cut away the nonsense and get to the deal. Very professional.

Solicitors tagged in
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A representative from Kjs Solicitors Limited responded to this review

Dear Michael, Thank you for taking the time to leave such a positive review for Robyn. We are delighted to hear that you found her direct, focused and professional throughout the process. Navigating divorce proceedings can be incredibly challenging, and it is wonderful to know that Robyn’s approach helped provide clarity and confidence during this time. Your feedback is greatly appreciated and will be shared with Robyn and the wider team. Kind regards, K J Smith Solicitors

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