114 Statutory Rights reviews 2 reviews this year
Reviewed for Dispute resolution - civil mediation (57)Consumer Disputes (26)Litigation Law (11)
Compare the best Statutory Rights solicitors and lawyers in County Durham, ranked by verified client reviews: 73 law firms, updated 1 November 2026.
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Statutory rights for consumers cover the basic protections you have when goods are faulty, not as described, or when a service is poorly performed. A solicitor practising in this area helps you identify the exact rights you have under the Consumer Rights Act 2015 and related legislation, determines the proper remedy (repair, replacement, or refund), and negotiates with retailers or service providers. They may draft formal complaints, advise on deadlines, and help pursue enforcement or small-claims remedies where needed.
114 Statutory Rights reviews 2 reviews this year
Reviewed for Dispute resolution - civil mediation (57)Consumer Disputes (26)Litigation Law (11)
7 Statutory Rights reviews
Reviewed for Litigation - Property litigation claims (4)
Your solicitor
Kat Moody
Associate Solicitor
“Very happy with the service from Phil Moir and the larger team at Richard Reed. Never having had the need previously for any legal advice/help the matter did seem somewhat daunting to me but Mr Moir has been helpful, knowledgeable, patient and responsive. The matter hasn’t been fully resolved as yet….but we are nearly there and I’m very pleased with the service so far.”
74 Statutory Rights reviews
Reviewed for Litigation Law (59)Litigation - Property litigation claims (8)Litigation - Breach of contract (4)
Leads the Statutory Rights team
Sarah-Jane Dunhill
Partner and Head of Civil Litigation

Works with Scott Harding and 1 more
“I think when getting Legal advice it can be a real mistake to go for the cheapest price! I am glad I did not do that and instructed Pool Alcock to act on my behalf in a land dispute. Everything was left to them and this resulted in winning my case - it looked like the person I was in dispute with went for the 'cheaper' Solicitor... A special mention for one of the partners Daniel Brookes who was superb from start to finish. Highly recommended..........”
9 Statutory Rights reviews
Reviewed for Litigation Law (4)
Leads the Statutory Rights team
Charlie Lynn
Partner, Head of Litigation
Works with Kira Halliday
“Emma and Charlie were both a great help. I didn’t get paid from a job and they wrote me a letter which they sent to the client and within days I was paid. Professional and done exactly what I needed”
25 Statutory Rights reviews
Reviewed for Litigation Law (16)Litigation - Property litigation claims (3)
Leads the Statutory Rights team
Helen Simmons
Managing Partner



Works with Ben Green and 4 more
“Would highly recommend Kim Neilson this lady did a fantastic job in the last 18 months with an access dispute.. Very professional and brilliant job ..10/10 Highly recommended ..⭐️⭐️⭐️⭐️⭐️”
2 Statutory Rights reviews
What Statutory Rights clients highlight
“Victoria has supported me with my case for the past 6–7 months, and I would recommend her highly. She always made time for thorough updates and thoughtful discussions, which made a stressful process much easier to navigate. Her depth of knowledge is clear, and she consistently put in extra effort to research additional options and strategies for my case. ”
1 Statutory Rights review
What Statutory Rights clients highlight
Leads the Statutory Rights team
Antony Davies
Partner
Works with Janice McKenna
What Statutory Rights clients highlight
Rankings are worked out mainly from client reviews: the ratings clients give and how recent the reviews are, with reviews about Statutory Rights counting most. We also take into account how much of a firm's work is in Statutory Rights.
Twice a week, every Thursday and Sunday, so new reviews are reflected quickly. This list was last updated on 1 November 2026.
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We have ranked 73 law firms for Statutory Rights in County Durham, listed in order on this page.