Slater And Gordon Uk Limited logo

Slater And Gordon Uk Limited

4.4 | 77 Reviews 77 Reviews | Consumer
24,920 Total Company Reviews info icon Consumer | info icon 24,920 Total Company Reviews Consumer | info icon 24,920 Total Company Reviews

City Quadrant, 11 Waterloo Square, Newcastle upon Tyne, Tyne and Wear, NE1 4DP

Accepting new clients

City Quadrant, 11 Waterloo Square, Newcastle upon Tyne, Tyne and Wear, NE1 4DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 838833

Visit website
Slater And Gordon Uk Limited |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
84%
Success
Rate
84%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.3/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.3/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Slater And Gordon Uk Limited Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
6% above
national average
89%
Success
Rate
7% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

Slater And Gordon Uk Limited are accredited by

Personal Injury accreditation awarded to Slater And Gordon Uk Limited
Clinical Negligence accreditation awarded to Slater And Gordon Uk Limited
Family Law accreditation awarded to Slater And Gordon Uk Limited
Trading names:
Accident Advice Helpline
Fentons (Part Of Slater And Gordon)
Claims Direct
Pannone (Part Of Slater And Gordon)
Compass Costs Solutions
Fast Claim Ppi
Compas Law Solutions
Slater And Gordon Lawyers

Description

Slater and Gordon Lawyers is one of the UK's leading and well-known consumer law firms with offices in a number of locations throughout the country.

Rankings by area of expertise

The rankings below show the areas of expertise that Slater And Gordon Uk Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Slater And Gordon Uk Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

City Quadrant, 11 Waterloo Square, Newcastle upon Tyne, Tyne and Wear, NE1 4DP

Reviews

4.4 /5 77 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm’s expertise across personal injury, clinical and medical negligence, employment matters, probate, wills, settlement agreements and SEND tribunals. Reviews highlight strong outcomes, thorough case handling and clear, practical legal advice. Clients particularly value the firm’s professionalism, responsiveness, patience and empathy, alongside excellent communication, regular updates and a reassuring, supportive approach. Many also commend the team’s diligence, honesty and ability to explain complex issues simply, making stressful situations much easier to manage.

Excellent service
Clear communication
Professional approach
Supportive advice
Prompt responses
Kept informed
Friendly manner
Stress-free process
Thorough explanations
Great outcome

ReviewSolicitors Review List

Profile image of John

John

Consumer

Great Result

My original solicitor left the firm and Shuiken took over my case. She has been excellent, just the type of solicitor you want. Listened to my views and gave clear opinions each step of the way. She was always contactable and takes time to answer all my questions. Highly recommended

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi John, Thank you so much for your review, the positive feedback means a lot to us. It was our pleasure to provide you with the great support from Shuiken and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to represent you and please do not hesitate to contact us if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Consumer

Holiday injury claim

Professional and sincere, Darren was available to contact directly and he represented my daughter throughout the case.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your review. We're so pleased to hear you found Darren's assistance helpful and we will certainly share your kind words with him, as well as his team leader, Stephen, who will ensure he receives the recognition he deserves. We'd like to thank you for choosing Slater & Gordon to handle your claim and please don't hesitate to contact us if you ever require further assistance. Kind regards Simon Murphy Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Hector

Hector

Consumer

⭐️⭐️⭐️⭐️⭐️ Excellent Service, Stress Free & Successful Outcome

I was involved in a car accident a few years ago that wasn’t my fault, but the third party refused to accept responsibility—even though they had rear-ended me on a slip road entering the motorway. I had a minor injury and didn’t expect much from the claim, but Shuiken Chan handled everything efficiently and professionally. She recovered all expenses, including car hire costs, and secured a surprisingly generous settlement for me—all while keeping the process smooth and stress-free. After answering a few questions and attending an independent specialist appointment, Shuiken won the case before it even went to court. I highly recommend Shuiken Chan to anyone in a similar position. Thank you for your outstanding work and support!

Legal experts tagged in
this review

A representative from Slater And Gordon Uk Limited responded to this review

Hi Hector, Thank you so much for taking the time to leave us a review. We are so pleased to hear Shuiken provided you with a helpful service and we will certainly share your kind words with her, as well as her team leader, Stuart, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Susan

Susan

Consumer

Wrist claim

Claire Rabbetts was my solicitor. She was knowledgeable and extremely professional. She was readily available by telephone and email. She advised when i was unsure about any aspect of my case.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Susan, Thank you so much for your 5* review, we really appreciate it. We strive to ensure our clients receive the best possible service and it's wonderful to know that Claire's efforts contributed to a successful outcome for you. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kerry

Kerry

Consumer

AVOID THIS COMPANY

My son has had a nightmare with this company wish I'd never went to them my sons case has gone on for 7 YEARS..!! it's been so stressful and so unorganised... Now he has accepted a claim it's been 41days since he settled and 11days ago they said they have his settlement money now they have changed their tune and said actually we dont have it ...so when you do win you still can't get your money off these people Save yourself the stress and go ANYWHERE else.... UPDATE NOW 51 DAYS WITH NO COMPENSATION PAID.....AVOID THIS COMPANY

A representative from Slater And Gordon Uk Limited responded to this review

Hi Kerry, Thank you for your review. As has been explained, we are yet to receive the settlement and our team have continued to pressure the third party into releasing the payment. We can assure you this is nothing out of the ordinary and the settlement will be with you once we have received it. We thank you for your patience during this time. Kind regards Simon Murphy Customer Analyst

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Paarik

Paarik

Consumer

Paarik

I can’t thank Darren and Shirley at Slater and Gordon enough for their outstanding support. They fought my corner regarding a serious incident and achieved the best possible outcome for me. Throughout the whole process they were professional, approachable, and kept me constantly updated, which gave me great peace of mind. I truly felt supported every step of the way. Highly recommend their services to anyone in need of reliable legal representation.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Paarik, Thank you so much for your review, the positive feedback means a lot to us. It was our pleasure to provide you with Darren and Shirley's assistance and we will certainly share your kind words with them, along with their team leaders, who will ensure they receive the recognition they deserve. We would like to thank you for placing your trust in Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards Simon Murphy Customer Analyst

0
Collected on: Google collection source logo
Profile image of Katie

Katie

Consumer

Katie

Darren has been very supportive and efficient throughout my claim. I would definitely recommend Slater & Gordon to my family & Friends. Many thanks Katie Wood

A representative from Slater And Gordon Uk Limited responded to this review

Hi Katie, Thank you so much for taking the time to leave us a review. We're so pleased to hear Darren was able to assist you and to provide you with a positive experience. We will certainly pass on your excellent feedback to Darren who will be more than pleased to hear your kind words. We'd like to thank you for choosing Slater & Gordon to handle your claim and please don't hesitate to contact us if you ever require further assistance. Kind regards Simon Murphy Customer Analyst

0
Collected on: Google collection source logo
Profile image of Harjinder

Harjinder

Consumer

Harjinder

I used Slater and Gordon after an… I used Slater and Gordon after an injury overseas whilst on a package holiday, having already tried to resolve the issue directly with the tour operator to no avail. Claire Rabbetts handled my claim and was amazing she was very helpful providing clarification and support where needed. My claim was successful and I’m very happy with the outcome. I Highly recommend Slater and Gordon

A representative from Slater And Gordon Uk Limited responded to this review

Hi Harjinder, Thank you so much for your 5* review, we really appreciate it. We strive to ensure our clients receive the best possible service and it's wonderful to know that Claire's efforts contributed to a successful outcome for you. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

0
Collected on: Google collection source logo
Profile image of Heather

Heather

Consumer

Heather

I have had a fantastic service with this company I have alway been informed and up to date with any of with every process very professional and understanding would highly recommend

A representative from Slater And Gordon Uk Limited responded to this review

Hi Heather, Thank you so much for your 5* review, we really appreciate it. We are so pleased to hear you found our service helpful and we will certainly share your kind words with the rest of our team. We would like to thank you for choosing Slater and Gordon to handle your claim and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

0
Collected on: Google collection source logo
Profile image of elite

elite

Consumer

elite

I had an accident abroad which resulted in hospital and stitches I contacted slater and Gordon and was passed over to Andrew tarling who helped me over the period of 2 years collected evidence statements ect I’ve now finally been settled up he won the case for us so thank you Andrew for your time and efforts

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review, we really appreciate the positive feedback. It was our pleasure to provide you with Andrew's excellent assistance and we will certainly share your kind words with him, as well as his team leader, Stephen, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon and please don't hesitate to contact us again if you ever require our services in the future. Kind regards Simon Murphy Customer Analyst

0
Collected on: Google collection source logo

Reviews

4.4 /5 24920 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Slater And Gordon Uk Limited

Clients praise the firm’s expertise across personal injury, clinical and medical negligence, employment matters, probate, wills, settlement agreements and SEND tribunals. Reviews highlight strong outcomes, thorough case handling and clear, practical legal advice. Clients particularly value the firm’s professionalism, responsiveness, patience and empathy, alongside excellent communication, regular updates and a reassuring, supportive approach. Many also commend the team’s diligence, honesty and ability to explain complex issues simply, making stressful situations much easier to manage.

Excellent service
Clear communication
Professional approach
Supportive advice
Prompt responses
Kept informed
Friendly manner
Stress-free process
Thorough explanations
Great outcome

ReviewSolicitors Review List

Profile image of Racheal

Racheal

Personal Injury

Highly Recommend Mohammed Ali

I honestly cannot recommend Mohammed Ali highly enough. After being involved in an accident in 2023, Mohammed has been by my side throughout my case, It has been a journey, and I am genuinely so grateful that I had Mohammed by my side throughout it. From the very beginning, Mohammed was professional, honest, patient and understanding. There were times when things became difficult and stressful, but Mohammed always fought for me and made sure I was treated fairly. He always looked out for what was best for me and made sure my case was handled properly. He never made me feel like I was going through it alone. I overthink and worry a lot, and Mohammed has always been very understanding of that. Whenever I was feeling worried, paranoid or unsure about something, he would take the time to reassure me and explain things properly. He never made me feel silly for asking questions, even when I probably asked the same things more than once! I genuinely don't think there was ever a time when I needed help and Mohammed wasn't there. Whenever I emailed him, he would always reply and make sure I understood what was happening. I always felt that he listened to me, understood my concerns and genuinely cared about helping me. What I appreciated most was his honesty. He was always straight with me and never made promises just to make me feel better. I trusted his advice throughout my case, and I always felt that he was doing everything he could for me. He fought for me when I needed him to and always made sure I was supported and treated fairly throughout my case. Going through a case like this from the age of 21 to 24 was a big part of my life, and having someone as supportive as Mohammed made such a difference. He was not only professional but also kind, patient and understanding. I never felt like I was just another client. Now that my case has finally come to an end, I can honestly say that Mohammed is one of the best people I have ever worked with. I am forever grateful that he stuck by me, supported me, answered all my questions and reassured me whenever I needed it. I would 100% recommend Mohammed Ali to anyone looking for a solicitor. I honestly could not have asked for anyone better to have represented me!

A representative from Slater And Gordon Uk Limited responded to this review

Hi Racheal, Thank you so much for your 5* review and for your kind words about our colleague, Mohammed. It was our pleasure to provide you with an excellent service and we will share your kind words with him as well as his team leader, Gulderen, who will ensure he receives the recognition he deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Graham

Graham

Personal Injury

Haley Reeves was outstanding in the matter of my claim

In the handling of my car crash compensation claim I would like it noted that Haley Reeves led the claims process with enormous diligence and persistence which resulted in precisely the compensation for which Slater and Gordon had petitioned. This was a wonderful result. Haley's advice to me was at all times supportive, clear and direct. Seriously impressive.

A representative from Slater And Gordon Uk Limited responded to this review

Hi, Thank you so much for your 5* review and for your kind words about our colleague, Haley. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Nadia

Nadia

Personal Injury

Personal Injury Claim

My solicitor was Donna Rose and I have to say she was really helpful. She took the time to explain things to me and always called me with any updates. I have used a different solicitor for my child's claim and I wish I knew Donna earlier as I would have used her to help me with his claim as well. I feel Donna was very quick and efficient with my claim and getting it settled.

A representative from Slater And Gordon Uk Limited responded to this review

Hi Nadia, Thank you so much for your 5* review and for your kind words about our colleague, Donna. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Steven, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mick Sheldon

Mick Sheldon

Clinical Negligence

Fully recommend this company. Very professional and prompt service

Would like to comment on a very professional capable lady named Beth who listened to me very carefully and took down all the details of the claim and proceeded to keep me fully informed at all times. A very professional service was given. I fully recommend this company of solicitors

A representative from Slater And Gordon Uk Limited responded to this review

Hi Mick, Thank you so much for your 5* review and for your kind words about our colleague, Beth. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Jamel, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: ReviewSolicitor collection source logo
Profile image of Grant

Grant

Personal Injury

Injury Claim

I highly recommend Shuiken Chan of Slater and Gordon Scotland. Shuiken was professional, knowledgeable, and supportive throughout my case. Communication was clear and timely, and I felt well informed at every stage. Shuiken's dedication and attention to detail resulted in a positive outcome for my case.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Martin Turner

Martin Turner

Martin

While the case itself took a long time to resolve this was not due to anything to do with my brilliant case handler Ria, she was completely on the ball and kept me up to date. Due to the amount of evidence required, I was concerned that things may have been missed but Ria was reassuring and ensured that everything went smoothly. Thank you Ria for all you hard work.

Hi Martin, Thank you so much for your 5* review and for your kind words about our colleague, Ria. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Beth, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Andy Mack

Andy Mack

Andy

ALL I CAN SAY FROM THE START IS I WAS TREATED HONESTLY AND TRUTHFULLY WITH EVERY CORRESPONDENCE WITH MY HANDLER MEGAN LIMBURN-REYNOLDS WHO HAS BEEN EXCEPTIONAL IN ALL SHE HAS DONE FOR OUR FAMILY REGARDING MY LATE MOTHER'S MEDICAL NEGLIGENCE CASE REGARDING A NURSING WE AS A FAMILY WOULD LIKE TO THANK EVERYBODY AT SLATER GORDON WHO HAVE HELPED WITH THIS MATTER KIND REGARDS THE MACK FAMILY

Hi Andy, Thank you so much for your 5* review and for your kind words about our colleague, Megan. It was our pleasure to provide you with an excellent service and we will share your kind words with her as well as her team leader, Lorraine, who will ensure she receives the recognition she deserves. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Mark Brown

Mark Brown

Mark

I’d really like to extend my heartfelt thanks to both Robyn and Owen. I know my claim was never going to be one of your more substantial cases, but for me personally, it was all about Wrightington, Wigan & Leigh NHS Foundation Trust being (WWL) held to account. Their two internal investigations were a complete whitewash, trivialising serious medical misconduct which put my life at substantial risk. With the investigations carried out on behalf of Slater & Gordon, a very clear picture of mistakes, the ignoring of Standard Operating Procedures, documentary errors and unacceptable delays became clear. I was always aware that this litigation would take a few years, and so just under 4 years after the incident, is quite acceptable. I also realise that much of the delay has been caused by WWL and Weightmans, who have repeatedly and unacceptably procrastinated at almost every stage. With Robyn having to be away from work due to health issues, Owen took over my case and really was a breath of fresh air. While I very much appreciate Robyn’s efforts; her only working Tuesday to Thursday, did cause me some frustrations in getting replies etc. So, in summary I’d just like to thank yourselves, for listening to the details of my unfortunate medical incident in the first place. Others declined to take my case seriously. I was also very impressed by the standard of medical experts you appointed. They provided the best possible evidence, giving WWL no room for a credible defence and fully admitting all of the allegations. Kind regards Mark Brown

Hi Mark, Thank you so much for your 5* review and for your kind words about our colleagues, Robyn and Owen. It was our pleasure to provide you with an excellent service and we will share your kind words with them as well as their team leader, Emma, who will ensure they receive the recognition they deserve. We would like to thank you for choosing Slater and Gordon to handle your claim and we wish you all the very best in future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Jamie Childers

Jamie Childers

Clinical Negligence

Jamie

Contacted SlaterGordon to investigate pursuance of action against the NHS for negligence post kidney transplant surgery. Bearing in mind, I hadn't actually really given much background in my email around the situation and wanted to discuss in depth on a call, they amazingly made an assessment by themselves in 10 minutes without even talking to me, that I had absolutely no case.

Hi Jamie, Thank you for your review. We are sorry to hear our service did not meet your expectations. We appreciate your feedback and will take your comments under advisement for our future development. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo
Profile image of Mike Chand

Mike Chand

Mike

Did what it said on the tin!! Top staff Thank you

Hi Mike, Thank you so much for your 5* review, we really appreciate it. It was a pleasure to provide you with a helpful service and please don't hesitate to contact us again if you ever require our services in the future. Kind regards, Lucy Ellams Customer Analyst

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear