HCR Law

Laura was recommended to us as first time buyers and we don’t know what we would have done without her. We felt at ease the entire process, always felt like we could jump on a call and felt like we learnt a lot from the experience. We would recommend Laura to anyone and everyone - she is incredible and just an absolute delight to work with. We will miss our frequent chats with Laura - that is how you know you found the right lawyer!

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Laura Upshall

Tom Thorn

27/05/2026

Hello Sophie and Jay, thank you for your great review. We're glad that your first purchase went well and have passed your kind words onto Laura and the team.

We were selling the family home inherited from our parents, who had bought it in the 1950s. Numerous issues arose, including a long-standing uncompleted party-wall award. At all times, Samantha Houlden from HCR was on top of the detail and took a shrewd, practical approach, responding quickly. Neither a late switch in purchasers nor the fact that the property was a considerable distance away held back the eventual smooth completion of the sale. Prompt, professional advice removed the anxiety that can easily surround such a major transaction.

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Samantha Houlden

Tom Thorn

22/05/2026

Thank you David for the great review, we are glad the house sale went through and we have passed your words onto Samantha and the team.

We have just completed a sale that should have been straight forward but threw up some complicated issues . Alison was great and came up with solutions to allow the sale to proceed. She kept us up to date and was easy to contact. Highly recommended!

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Alison Mannas

Tom Thorn

22/05/2026

Thank you Emma, we're pleased you were happy with our service. We have passed your words onto Alison and the team.

Alison was a very helpful and responsive person to have on our side with a sale that was protracted and nerve-wracking for us. She was always professional and very competent but also approachable. We would recommend her without qualification.

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Alison Mannas

Tom Thorn

18/03/2026

Thank you Heather for the great review, we have passed your kind words onto Alison and the team in Cambridge.

I spent £6500 for an easy divorce case and they weren't able to finish the job at all. Their hourly rate is lower than market but they are slower and has incapable solicitors ( at least my solicitor was) which doesn't help hourly charge. Their solicitor checked unsigned legal documents from other party and charged me twice once signed copy received. This must be simple number 1 rule that all legal documents must be signed before taking any action, You don't need to study law for years to learn such a fundamental rule. This is very much profit orientated law company, I would suggest anyone to avoid working with such a law firm at all costs, Go and find doubled hourly rate firm, I guarantee you they will finish your case at lower cost and quicker.

Tom Thorn

18/03/2026

We are sorry that you are dissatisfied with the service provided and our response to any complaint you submitted. If they haven’t already, our complaints team will supply you with our Complaints Handling Procedure, which outlines the next steps available to you.

I had an excellent experience with Matt Gillett at HCR Law. From the outset, he took the time to really listen to my concerns and understand the issues I was facing. He provided calm, clear, and practical advice that helped me better understand a complex workplace legal matter. What stood out most was the effort Matt made to ensure I fully understood my options and the legal position. He was patient, professional, and genuinely invested in helping me. He went above and beyond what I expected, and far more than any other firm I contacted regarding my issue. I am extremely grateful for his support and would highly recommend Matt Gillett to anyone seeking knowledgeable, approachable, and client-focused legal advice.

Tom Thorn

17/06/2026

Thank you Ben for your review, we have passed your kind words onto Matt Gillett and the team.

From the initial phone call through to attending our appointment at HCR Law in Hereford, the entire process was smooth and efficient. Booking was straightforward, and we were able to secure a same-day appointment, which was greatly appreciated. Upon arrival, the reception area was clean and well-presented. The two receptionists were attentive, professional, and welcoming. They promptly checked us in and quickly contacted the lawyer we were scheduled to meet. The lawyer herself was punctual, approachable, and highly efficient. The meeting was clear, well-structured, and handled with professionalism, making the overall experience quick and easy. Overall, we were very pleased with the service and would highly recommend

Tom Thorn

12/05/2026

Thank you Illy for the positive review. We have passed your kind words onto the Hereford team.

I spent £6500 for an easy divorce case and they weren't able to finish the job at all. Their hourly rate is lower than market but they are slower and has incapable solicitors ( at least my solicitor was) which doesn't help hourly charge. Their solicitor checked unsigned legal documents from other party and charged me twice once signed copy received. This must be simple number 1 rule that all legal documents must be signed before taking any action, You don't need to study law for years to learn such a fundamental rule. This is very much profit orientated law company, I would suggest anyone to avoid working with such a law firm at all costs, Go and find doubled hourly rate firm, I guarantee you they will finish your case at lower cost and quicker.

I can’t thank James Osbourne and Lauren Powell-Bateson enough for the support they have given me during one of the most difficult times in my life. Their professionalism, compassion, and dedication have been truly outstanding from start to finish. They guided me through every step with clear advice, patience, and genuine care, always making me feel supported and understood. Having solicitors who are not only incredibly knowledgeable but also kind and approachable made such a difference during a very challenging time. If you are looking for a family law solicitor, I would highly recommend James Osbourne and Lauren Powell-Bateson. They have been absolutely fantastic.

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James Osborne

Tom Thorn

06/03/2026

Thank you Joanne for the great review, I have passed your kind words onto James and Lauren in the Family team.

I cannot recommend Kash Dosanjh highly enough. From start to finish, he was incredibly patient, informative, and supportive. He guided me through my matter with clarity, taking the time to explain my options. What really stood out was how thorough and genuinely caring he was — it never felt like just a case on a file. He listened carefully, anticipated potential issues, and provided advice that made me feel confident and supported throughout. His professionalism, combined with his approachable and empathetic manner, made a stressful process much easier to navigate. I am truly grateful for his guidance and would happily recommend him to anyone needing a solicitor who not only knows their stuff but genuinely cares about their clients.