anonymous
Housing & Property
Thank You to Helen Davis
Helen has been totally amazing throughout my sale. Helen communicates and responds very quickly throughout. A huge thank you. I would strongly recommend Helen.
Spencer West Llp
102 Colmore Row, Birmingham, West Midlands, B3 3AG
Not accepting new clients via ReviewSolicitors
102 Colmore Row, Birmingham, West Midlands, B3 3AG
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8005777
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Spencer West Llp Review Scores & Client Satisfaction Overview
No Reviews
Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
83% below
national average
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
82% below
national average
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
81% below
national average
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Description
We understand that our clients are not just businesses; they are individuals with personal concerns. That's why we take a holistic, tailored approach, addressing not only your commercial matters but also the personal aspects that matter uniquely to you. We are a dynamic, diverse, and international community of lawyers, united by values of excellence, collaboration, and a strong business focus. With the freedom to build global networks, we're reshaping the legal landscape, blending tradition with modern innovation to provide tailored, client-centric legal services. In a rapidly changing world, our agile community of lawyers adapt to your evolving needs. We're not just problem solvers; we're global solution architects, crafting bespoke strategies and assembling tailored teams of experts to respond to any challenge, regardless of its scale or complexity.
Rankings by area of expertise
The rankings below show the areas of expertise that Spencer West Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Practice areas not listed yet
Practice areas not listed yet
Spencer West Llp Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Value for money: 95%
Money
Value for money
12%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
12% above
national average
Success
Rate
Satisfied with outcome: 95%+
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
14% above
national average
Would
Recommend
Would recommend to friends and family: 95%+
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
15% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.7/5
Description
We understand that our clients are not just businesses; they are individuals with personal concerns. That's why we take a holistic, tailored approach, addressing not only your commercial matters but also the personal aspects that matter uniquely to you. We are a dynamic, diverse, and international community of lawyers, united by values of excellence, collaboration, and a strong business focus. With the freedom to build global networks, we're reshaping the legal landscape, blending tradition with modern innovation to provide tailored, client-centric legal services. In a rapidly changing world, our agile community of lawyers adapt to your evolving needs. We're not just problem solvers; we're global solution architects, crafting bespoke strategies and assembling tailored teams of experts to respond to any challenge, regardless of its scale or complexity.
Rankings by area of expertise
The rankings below show the areas of expertise that Spencer West Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 12
Commercial Property
1 / 23
Banking
1 / 20
Construction
1 / 13
Employment
2 / 24
Wills, Trusts & Probate
1 / 6
Agriculture
1 / 2
Company & Commercial
1 / 14
Company Law
1 / 15
Corporate Law
2 / 3
Dispute Resolution
1 / 18
Litigation
1 / 12
Professional Negligence
1 / 6
Appeals Law
1 / 11
Asset Management
1 / 36
Bribery and Corruption Law
1 / 14
Business Law
1 / 10
Care Law
1 / 6
Charities
1 / 2
Child Law
1 / 9
Commercial and Business Law
1 / 7
Compliance Law
1 / 50
Consumer
3 / 6
Contract Law
1 / 15
Copyright Law
1 / 13
Court of Protection and Deputyship
1 / 3
Criminal Law
1 / 15
Customs Law
1 / 32
Cybersecurity and Data Protection Law
1 / 49
Debt and Tax Law
1 / 10
Digital Law
1 / 6
Disability Law
1 / 9
Discrimination Law
1 / 11
E-Commerce Law
1 / 9
Economic Law
1 / 45
Education
1 / 2
Energy Law
1 / 12
Enforcement Law
1 / 10
Entertainment and Media Law
1 / 8
Environmental Law
2 / 3
Equality Law
1 / 15
Equity Law
1 / 6
European Law
1 / 7
Family Law
2 / 19
Franchise Law
1 / 17
Governance Law
1 / 11
Government Investigations
1 / 41
Health and Safety Law
1 / 5
Hospitality Law
1 / 5
Human rights
1 / 1
IT & Intellectual Property
1 / 18
Immigration
1 / 3
Immigration Law
1 / 9
Infrastructure Law
1 / 9
Inheritance Law
1 / 7
Injunctions Law
1 / 11
Insurance Law
1 / 13
Intellectual Property Law
1 / 11
International Law
1 / 31
Land Law
1 / 6
Licensing Law
1 / 24
Marketing Law
1 / 17
Media Law
1 / 8
Medical Law
1 / 15
Money & Tax
1 / 19
National Insurance Law
1 / 20
Personal Injury
3 / 8
Planning Law
1 / 2
Private Client Law
1 / 10
Regulations
1 / 3
Regulatory Law
1 / 9
Sports Law
1 / 9
Telecommunications Law
1 / 25
Welfare & Benefits
1 / 11
Local
2 / 31
Housing & Property
749 / 4,694
Commercial Property
567 / 3,582
Banking
175 / 1,011
Construction
197 / 847
Employment
548 / 3,550
Wills, Trusts & Probate
851 / 3,713
Agriculture
295 / 815
Company & Commercial
601 / 4,053
Company Law
190 / 960
Corporate Law
267 / 842
Dispute Resolution
422 / 1,792
Litigation
254 / 913
Professional Negligence
499 / 1,281
Appeals Law
229 / 849
Asset Management
65 / 392
Bribery and Corruption Law
147 / 409
Business Law
179 / 487
Care Law
158 / 534
Charities
297 / 756
Child Law
368 / 1,643
Commercial and Business Law
116 / 372
Compliance Law
74 / 445
Consumer
737 / 4,308
Contract Law
250 / 1,414
Copyright Law
169 / 510
Court of Protection and Deputyship
199 / 583
Criminal Law
286 / 1,009
Customs Law
21 / 121
Cybersecurity and Data Protection Law
117 / 872
Debt and Tax Law
175 / 776
Digital Law
93 / 294
Disability Law
282 / 600
Discrimination Law
169 / 495
E-Commerce Law
28 / 74
Economic Law
15 / 223
Education
141 / 419
Energy Law
80 / 352
Enforcement Law
146 / 565
Entertainment and Media Law
11 / 56
Environmental Law
135 / 391
Equality Law
229 / 1,075
Equity Law
186 / 567
European Law
11 / 92
Family Law
802 / 4,159
Franchise Law
20 / 121
Governance Law
57 / 268
Government Investigations
69 / 406
Health and Safety Law
235 / 571
Hospitality Law
23 / 94
Human rights
201 / 951
IT & Intellectual Property
202 / 1,085
Immigration
266 / 2,256
Immigration Law
142 / 1,175
Infrastructure Law
44 / 184
Inheritance Law
220 / 695
Injunctions Law
197 / 921
Insurance Law
127 / 641
Intellectual Property Law
145 / 612
International Law
68 / 372
Land Law
334 / 1,320
Licensing Law
102 / 496
Marketing Law
18 / 96
Media Law
18 / 98
Medical Law
55 / 188
Money & Tax
386 / 1,908
National Insurance Law
133 / 414
Personal Injury
963 / 2,596
Planning Law
161 / 577
Private Client Law
108 / 331
Regulations
338 / 2,337
Regulatory Law
62 / 262
Sports Law
86 / 304
Telecommunications Law
15 / 77
Welfare & Benefits
225 / 1,034
National
1008 / 11,169
Contact & Locations - Spencer West Llp
102 Colmore Row, Birmingham, West Midlands, B3 3AG
Reviews
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Clients say
What clients say about Spencer West Llp
The firm appears to specialise in residential conveyancing and property legal matters, with strong expertise in straightforward and complex transactions. Clients value its efficiency, clear communication, responsiveness by email and phone, professionalism, and reassuring, patient manner. It is also praised for being helpful, supportive and proactive in resolving issues. No significant negative feedback was raised in the reviews, though the comments suggest that prompt communication is a key expectation clients appreciate when other firms can be harder to reach.
Keeps informed
Highly efficient
Easy to contact
Quick responses
Helpful throughout
Clear communication
Patient and reassuring
Professional support
Expert advice
Meticulous and diligent
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Reviews
4.9
/5
106 Reviews
Filter your results
Star rating
Rating
Clients say
What clients say about Spencer West Llp
The firm appears to specialise in residential conveyancing and property legal matters, with strong expertise in straightforward and complex transactions. Clients value its efficiency, clear communication, responsiveness by email and phone, professionalism, and reassuring, patient manner. It is also praised for being helpful, supportive and proactive in resolving issues. No significant negative feedback was raised in the reviews, though the comments suggest that prompt communication is a key expectation clients appreciate when other firms can be harder to reach.
Keeps informed
Highly efficient
Easy to contact
Quick responses
Helpful throughout
Clear communication
Patient and reassuring
Professional support
Expert advice
Meticulous and diligent
ReviewSolicitors Review List
L Mitchell
Conveyancing Property
Efficient and kept us informed of process on exchange of property
Philip
Efficient. Professional and easy to communicate with.
We have used Helen twice now. She always keeps you informed, replies to emails (unusual these days) and is exceptionally efficient. She also goes the extra mile to sort issues arising around a property transaction. I would have no hesitation in recommending Spencer West. Thank you Helen
anonymous
Helen
Helen was very easy to get hold of either by email or phone unlike most other solicitors at other companies. Very helpful all the way through the move. Thanks very much
Helena
Sandy Brown
Sandy was patient and reassuring as well as efficient and concise which is just what I needed in a time of crisis.
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