01484 821300
Based in Huddersfield town centre with its own car parking, and easy access from the M62 and M1 motorway network, Eaton Smith is large enough to enable clients to obtain specialised and effective legal help and support when required, yet small enough to retain the personal touch at a realistic and competitive cost. Read more...
Also known as - Yes, Yes Personal Injury Lawyers
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Eaton Smith LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eaton Smith LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eaton Smith LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Eaton Smith LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eaton Smith LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Eaton Smith LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Eaton Smith LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Julia
Collected on:
I have used Rachael several times now and she has a lovely professional approach. She makes everything easy to understand and is an asset to the firm.
A representative from Eaton Smith LLP responded to this review on 11 July, 2024:
Dear Julia, Thank you for your kind words about Rachael! We're delighted to hear that she provided a professional and clear service throughout your WTP matter. Best regards, Eaton Smith LLP
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Alan & Margaret
Collected on:
Everything went according to our expectations. Megan and Matthew were very good representatives of your team.
A representative from Eaton Smith LLP responded to this review on 11 July, 2024:
Dear Alan and Margaret, Thank you for your feedback! We're pleased to hear that Megan and Matthew provided excellent service and met your expectations during your WTP matter. Best regards, Eaton Smith LLP
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Matter Type:
Residential Conveyancing
Mike
Collected on:
Used Eaton Smith for our recent house move
We had a leasehold house that caused issues and the solicitors below us were not very helpful
However Julie who looked after us was amazing ..she was so clear on all her communication and took time to explain things to us
She replied quickly to all questions from us
We finally managed to move and Julie was instrumental in getting us moved
Can’t thank her enough
Had interaction with other people at Eaton Smith and they were just as helpful
Highly recommended
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Verified review
This review has been left by a verified client who used Eaton Smith LLP.
Matter Type:
Car Accident
Dena
Collected on:
Finally got round to leaving a review. I received an amazing service from start to finish. Thank you so much again.
A representative from Eaton Smith LLP responded to this review on 10 June, 2024:
Dear Dena, Thank you for taking the time to leave your review. We're thrilled to hear that you received amazing service from James start to finish during your personal injury claim. If you ever need assistance in the future, don't hesitate to reach out. Best regards, Eaton Smith LLP
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Verified review
This review has been left by a verified client who used Eaton Smith LLP.
Graham Branigan
Collected on:
Very professional and informative and a pleasure to work with
A representative from Eaton Smith LLP responded to this review on 07 June, 2024:
Thank you for your feedback, Graham. We're delighted you found our service professional and informative. It was a pleasure working with you. Best Wishes, Eaton Smith.
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Verified review
This review has been left by a verified client who used Eaton Smith LLP.
Andy Levitt
Collected on:
My Solicitor was Nick Berry, he was very approachable and kept me informed every step of the way. I did not feel like I was "just another number" he would explain everything so I was in no doubt as to what was happening with my case.
A representative from Eaton Smith LLP responded to this review on 30 May, 2024:
Dear Andy, Thank you for your feedback regarding your experience with Nick Berry. We are pleased to hear that Nick provided you with approachable and informative service, ensuring you felt valued and well-informed throughout your case.
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Linda S
Collected on:
Many thanks to Megan and Michaela and any other of your colleagues for all the work that you have done on my behalf.
A representative from Eaton Smith LLP responded to this review on 21 May, 2024:
Hi Linda. Thank you for your gratitude! Megan, Michaela, and our entire team appreciate your acknowledgement. We're glad we could assist you with your case. Please let us know if you need any further legal support.
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Ann
Collected on:
I wish to express my gratitude to my legal advisor and his assistant, and to everyone involved with my father's clinical negligence claim. Their knowledge, expertise and professionalism resulted in a highly satisfactory conclusion. Communication was excellent and I cannot fault their client care. I would strongly recommend them and would not hesitate to use them again.
A representative from Eaton Smith LLP responded to this review on 21 May, 2024:
Hi Ann, Thank you for your heartfelt feedback! We're truly honoured to have supported you and your father throughout the clinical negligence claim. Your recommendation means the world to us, and we're glad Russell provided excellent client care and achieved a satisfactory outcome for you.
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Vicki and Tony
Collected on:
Excellent service from Eaton Smith and James Clarkson in particular. Good communication and very good explanation of what was required/happening in terms we could understand and feel confident in. Questions and phone calls answered promptly - a thoroughly good experience all round.
A representative from Eaton Smith LLP responded to this review on 17 May, 2024:
Dear Vicki and Tony, Thank you for your positive feedback. We're thrilled to hear about your excellent experience with James Clarkson and Eaton Smith. Providing clear communication and prompt responses is our priority. Your satisfaction means a lot to us. Best regards, Eaton Smith LLP
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Verified review
This review has been left by a verified client who used Eaton Smith LLP.
Matter Type:
Accidents In Public Places
Rebecca
Collected on:
Easy to deal with kept me well informed worked my case
A representative from Eaton Smith LLP responded to this review on 17 May, 2024:
Dear Rebecca, Thank you for your feedback. We're glad to hear that we could keep you well informed and work on your case smoothly. Your satisfaction is important to us. Best regards, Eaton Smith
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Dena
Collected on:
Fantastic service from start to finish.
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Gisela
Collected on:
I recently had the misfortune of dealing with Eaton Smith Solicitors ( Zahra was her name) and I must say that the negative reviews are completely accurate. I strongly advise against using their services. Despite their claims of professionalism, I found that they provided no useful advice whatsoever. My inquiries were met with vague responses, and I felt completely unsupported throughout the entire process. It was a frustrating and unproductive experience, and I regret not heeding the warnings from other dissatisfied clients. Save yourself the trouble and find a more competent and reliable firm.
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Rebecca
Collected on:
Kept me well informed at all times
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Sophie
Collected on:
Extremely happy with my solicitor Mr Nick Berry, got me brilliant results and remained professional and super responsive at all times
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Nigel
Collected on:
IAN HOLDSWORTH (solicitor) and ANNE WILSON (PA) have done a fantastic job with the purchase of our new woodland! I never thought I'd ever be doing a review for a solicitors! As I've fallen out with all of them due to their extra hidden costs or "extra photocoping" 🙄
However, I can only recommend these two people as they are the only ones I actually dealt with.
Ian spent the time and effort, explaining the whole procedure. He's a proper down to earth Yorkshire man! One of the main reasons for doing this review, is because he kept to his word and didn't charge any hidden fees! And in my book, that means a lot! 😀
Once again, thank you for being the best team I've ever come across! We'll definitely use you again!
Nigel & Claire 😊
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Becki Burn
Collected on:
My family are selling their long-standing business which is upsetting enough, and we have received an absolutely appalling service. The first solicitor did nothing and then left, and now the same seems to be happening with the second.
They supposedly pride themselves with keeping clients up to date, however my Father currently has no clue what’s happening months after what should have been a quick sale.
To Eaton Smith… as a company you have caused tears and upset which is absolutely unacceptable!!!
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Matter Type:
Residential Conveyancing
Judith Ann
Collected on:
Very professional and friendly and efficient. I would recommend Eatonsmith to anyone.
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Matter Type:
Residential Conveyancing
Abbas
Collected on:
Third time I have used this firm to buy and sell properties. Definitely recommend and will use again in the future.
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Brian
Collected on:
A modern, efficient and well run Practice that goes the extra mile for it’s Clients. Highly recommended.
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The mergers of two large Huddersfield based law firms, Eaton Smith & Downey and Marshall Mills & Sykes, in 1997, created a strong, modern, forward thinking Yorkshire law firm that has continued to grow and develop and whose large teams of solicitors and other legal advisors have been using their extensive experience to get results for both individuals and businesses for many years, throughout the region, across the UK and internationally.
