Pm Property Lawyers Limited

This review is for a different branch.

Sophie and Olivia were professional, understanding and great communicators during our house purchase. Whatever challenges apart they both gave 💯 and were as determined as we were to complete by a set date due to time restraints from other parties at the top of the chain. We will definitely use them again and recommend them. Thank you both so much for all your help and dedication. You are both assets to this company

This review is for a different branch.

Refused to give time scales for individual sections of work though would later state that individual sections "had taken too long" and then action would be taken. Communications were sometimes incorrect. I did complain numerous times. Responses from the complaint team attempted to defend poor quality work, explaining away my grievances rather addressing them. Their explaining told a different sequence of events to my lived experience. My case was handed around to several different members of staff, each team had competent and helpful members of staff (Rusian and Miriam were excellent) - but those higher up weren't always the most helpful. I sense the problem may be unrealistic work loads but that doesn't help the customer fighting for to keep their purchase progressing. Communications between various bodies was poor and we, the customers, did a great deal on the solicitors behalf. Our purchase nearly feel through twice due to this. I will say they were very efficient on the completion day. Hold times were astromical, I'd be "1st in line" for well over an hour on more than 1 occasion. They seem like perfectly Nice people but I couldn't hand on heart recommend.

This review is for a different branch.

Provide good service towards the end it was a bit long for the submission but all good

This review is for a different branch.

Amazing help from both Kay Liddle and Jake Berriman throughout the whole process! If I ever had a problem they would answer the phone straight away and do whatever needed to be done to get things moving! Would definitely recommend :)

This review is for a different branch.

Great from start to finish. Would definitely recommend and would use again in the future.

This review is for a different branch.

PM Property Lawyers have been great from start to finish. We had a complication come up but they helped us deal with it & the whole transaction went very smoothly. They stayed in regular communication with us.

This review is for a different branch.

With very little time to complete before our mortgage offer expired ..Bart and his team delivered excellent speedy and efficient service ..

This review is for a different branch.

As someone who has never been part of a chain when moving house, I found it all very frustrating. Slow and very little communication left me chasing people for information. If my timelines were unrealistic no one explained processes and next stages in order to manage my expectations. No point in having the app as a selling point.

This review is for a different branch.

We started the mortgage process as first time buyers back in the first week in February 2024. We finally exchanged mid July.
Between our solicitors not chasing enquires and the vendors solicitor being equally slow, it was a long drawn out affair. There was no chain and the property was empty on offer accepted phase. It shouldn't have taken as long as it did.