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We are proud of our excellent local reputation and are committed to meeting and exceeding our clients’ needs. Our mission is to provide accessible modern solutions that reflect our values of trust, engagement, excellence, accountability and teamwork, while contributing to the growth and wellbeing of our people and local communities. Driven by a dynamic team of passionate professionals, we are committed to fostering meaningful relationships. We are dedicated to delivering exceptional legal services with integrity, innovation and empathy. Read more...
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Goughs Lawyers Llp on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Goughs Lawyers Llp. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Goughs Lawyers Llp and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Goughs Lawyers Llp performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Goughs Lawyers Llp and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Goughs Lawyers Llp compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Goughs Lawyers Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
A
Collected on:
This review is for a different branch.
Very poor firm to deal with, look elsewhere! There is no transparency with costs and they keep it very vague to lure you in. Communication was slow with unnecessary delays. Would not recommend for any legal matters.
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Anonymous
Collected on:
This review is for a different branch.
Explained the process very clearly, dealt with speedily and with accuracy.
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Anonymous
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This review is for a different branch.
Elliot was extremely professional; sensitive when discussing matters of LPAs and wills. Elliot was very thorough in his delivery and explanation of legal terms and matters checking in at each stage.
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R.G.
Collected on:
This review is for a different branch.
Cant thank Mark enough, so helpful, kind and supportive - I could not have got through the last 3 years without him!
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J.S.
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This review is for a different branch.
Andrew was professional, explained everything we were discussing and fully answered all our questions. Also, responded to a query we had promptly and ensured we understood. Would be extremely happy to recommend Andrew and would definitely use him again if we needed to.
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C.S.
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This review is for a different branch.
He was completely amazing from start to finish! Will be recommending him to anyone thatll listen
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Anonymous
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This review is for a different branch.
What was the lowest point in my life, I knew I had someone fighting my corner with realistic expectations. Every step was clearly explained to me and I will always be grateful to Natasha for her support through a very difficult time. Highly recommend
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C.W.F.
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This review is for a different branch.
Sophie was friendly, empathetic, responsive, diligent, knowledgable, pragmatic and efficient.
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J.C.
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This review is for a different branch.
Natasha was very approachable, explained things well, was very thorough whilst also being pragmatic and achieving a fair settlement.
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Anonymous
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This review is for a different branch.
Very quick to respond and I felt supported throughout the whole process. Amber knew and explaind the process well keeping me fully informed at all times.
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Archie
Collected on:
After having to deal with 20+ unhelpful solictors. Goughs Solicetors have been nothing but helpful start to finish. Easy to get hold of over the phone and quick response on email.
The online portal is easy to use. Superb service highly recomend.
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Graham
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A truly professional and supportive service at a troubling time. Excellent advice throughout the process with a friendly approach and always available. Would highly recommend Goughs.
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Steve
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Rachel drafted a new will for me. She explained everything clearly, followed my directions exactly, answered all my questions and was friendly and efficient throughout. I highly recommend her service, and this is the second excellent experience I have had with Goughs.
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Lisa
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Natasha is a wonderful solicitor. She is extremely knowledgeable and professional, and clearly really cares about her job. She also manages to navigate her work in a very human, kind and compassionate way.
I felt I could completely trust her, and like I clearly understood what was happening at all times. I also felt Natasha was keen to have a good understanding of my voice at all times too. I can't recommend Natasha highly enough.
When I occasionally came across other members of staff for Goughs they were also lovely, and professional.
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Lynne
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Was seen at very short notice, the service we received was very good considering there was less than a week to prepare! Very polite and friendly, would highly recommend
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Goughs was established in 1882 by George Isaac Gough, since then the firm has evolved beyond recognition. Originally founded in Calne, we now have six offices all in well appointed high street locations at Calne, Corsham, Chippenham High Street, Devizes, Melksham and Trowbridge. We also have a commercial hub located in Greenways Business Park in Chippenham Whether you require legal services for you, your family or your business, you can rest assured that with over forty lawyers at seven easy-to-reach high street locations, you will receive high quality legal advice, tailored to meet your needs. We embrace the latest developments in IT and working practices in order to ensure that our clients receive timely and informed responses. From the most complex disputes to the simplest transactions, we have specialist solicitors and legal executives ready to represent your best interests.
