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How Goughs Lawyers LLP Compares

Value for money

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Goughs Lawyers LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Goughs Lawyers LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 44%
About Right 55%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Goughs Lawyers LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Goughs Lawyers LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Goughs Lawyers LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Goughs Lawyers LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Goughs Lawyers LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    258
  • Very Good

    7
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Goughs Lawyers LLP.

Matter Type:

Divorce

Anonymous

July 28, 2025

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Collected on:

Getting through a divorce!

I chose Goughs initially as they are local to me but I am so glad when I was warmly welcomed by Natalie. She was so patient and understanding especially dealing with somebody who really quite frightened at the prospect of what whas happening and didn't know which way to turn first!.
She dealt with everything in a kind and professional way which gave me the courage to stick to my guns with the demands that were made of me. Her attention to detail never wavered.
She would make herself available to be contacted easily and never failed to return a call or email, sometimes late into the evenings.
I cannot thank her enough for guiding me through the unenviable process, from start to finish, and also to the rest of her team.

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Joanne Aplin-Turner (now Turner)

Verified review

This review has been left by a verified client who used Goughs Lawyers LLP.

Matter Type:

Financial Matters

Joanne Aplin-Turner (now Turner)

July 23, 2025

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Collected on:

Divorce and financial settlement

Alice started as my solicitor and Rhianna once Alice went on maternity leave.
Both were excellent, and went above and beyond to help me in a very stressful and upsetting situation.
Because I have PTSD after my 3x husband's attack and stress and anxiety since recently having cancer I found the situation difficult to navigate at times. I suffer with post treatment brain fog which makes me forgetful and confused at times.
I received much patience, sound advice and kindness during the whole experience. It has really made a difficult experience much more bearable. Thank you so much for everything.

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John

Verified review

This review has been left by a verified client who used Goughs Lawyers LLP.

John

July 17, 2025

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Collected on:

Excellent

I am very pleased with the service I have received from Rhianna Cole. She has kept me up to date by email and been very helpful and constructive in discussions. I have found her very empathic to my situation bearing in my age.

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Jessica

Verified review

This review has been left by a verified client who used Goughs Lawyers LLP.

Matter Type:

Family law

Jessica

July 16, 2025

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Collected on:

Excellent

Rhianna has been exceptional. She has a profound knowledge of the law and has taken the time to explain the process required for my individual circumstances brilliantly. Rhianna has been a pleasure to work with and I would highly recommend.

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Stephen

Verified review

This review has been left by a verified client who used Goughs Lawyers LLP.

Matter Type:

Residential Conveyancing

Stephen

July 10, 2025

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Collected on:

Effective and efficient.

I found Lindsey effective and easy to communicate with.

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Anonymous

Matter Type:

Legal Power of Attorney

Anonymous

May 20, 2025

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Collected on:

Professional and sensitive

Elliot was extremely professional; sensitive when discussing matters of LPAs and wills. Elliot was very thorough in his delivery and explanation of legal terms and matters checking in at each stage.

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J.G.

J.G.

March 06, 2025

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Collected on:

Felt very undersood throughout

It was a very difficult time for me and both Natalie and Samantha were very good and understanding of what I was going through.

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Anonymous

Anonymous

December 04, 2024

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Collected on:

Exceptional

International divorce is never easy but rhianna expedited the affair efficiently professionally and very tactfully which I sincerely appreciate.her team were amazing friendly yet empathetic and always exceptional in professionalism.starting with Linda at the desk in welcoming

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Anonymous

Anonymous

December 04, 2024

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Collected on:

Very reassuring

Lindsey was very patient and understanding. Always made me feel valued. Reassured me every step of the way.

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Anonymous

Anonymous

November 14, 2024

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Collected on:

Smooth process acheived well

Olivia was friendly, approachable and professional in her approach. She explained all the legal bits and pieces clearly and succinctly and offered me excellent advice regarding the making of my Will. The whole process was acheived very smoothly.

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Reviews collected from

Stuart

Stuart

March 11, 2025

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Stuart

Goughs were fantastic throughout our work them. They were courteous, professional and extremely helpful. Very much recommend them for your legal needs

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RACHAEL

RACHAEL

December 03, 2024

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Collected on:

RACHAEL

Thank you to Gemma, Lisa and team, excellent service. Goughs gave me excellent service many years ago so I knew where to go this time and I am very happy. Professional throughout.

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Pearl

Pearl

August 05, 2024

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Pearl

The entire experience was fantastic. Extremely professional with transparency on the fees. Mark Hood worked in a timely and professional manner.

Definitely recommend them.

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Peter

Peter

January 07, 2024

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Peter

Very efficient and professional. Throughly recommend.

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Michael

Michael

October 06, 2023

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Michael

I could not ask for a better service than from Goughs. They are so helpful and experienced. Many thanks.

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Goughs Lawyers LLP are accredited by

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About this branch

Description

Goughs was established in 1882 by George Isaac Gough, since then the firm has evolved beyond recognition. Originally founded in Calne, we now have six offices all in well appointed high street locations at Calne, Corsham, Chippenham High Street, Devizes, Melksham and Trowbridge. We also have a commercial hub located in Greenways Business Park in Chippenham Whether you require legal services for you, your family or your business, you can rest assured that with over forty lawyers at seven easy-to-reach high street locations, you will receive high quality legal advice, tailored to meet your needs. We embrace the latest developments in IT and working practices in order to ensure that our clients receive timely and informed responses. From the most complex disputes to the simplest transactions, we have specialist solicitors and legal executives ready to represent your best interests.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Employment
    • Employment Law
  • Family Law
    • Divorce
    • Family law
  • Housing & Property
    • Residential Conveyancing
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
  • Company & Commercial
    • Corporate Law
    • Employment - business
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