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Goughs Lawyers Llp

4.9 | 79 Reviews 79 Reviews | Joint Wills
474 Total Company Reviews info icon Joint Wills | info icon 474 Total Company Reviews Joint Wills | info icon 474 Total Company Reviews

5 Bath Road, Melksham, Wiltshire, SN12 6LN

Accepting new clients

5 Bath Road, Melksham, Wiltshire, SN12 6LN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 567200

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Goughs Lawyers Llp |
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Goughs Lawyers Llp Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Goughs Lawyers Llp are accredited by

Resolution Collaborative Family Lawyer accreditation awarded to Goughs Lawyers Llp
Resolution Logo accreditation awarded to Goughs Lawyers Llp
Resolution First for Family Law accreditation awarded to Goughs Lawyers Llp

Description

We are proud of our excellent local reputation and are committed to meeting and exceeding our clients’ needs. Our mission is to provide accessible modern solutions that reflect our values of trust, engagement, excellence, accountability and teamwork, while contributing to the growth and wellbeing of our people and local communities. Driven by a dynamic team of passionate professionals, we are committed to fostering meaningful relationships. We are dedicated to delivering exceptional legal services with integrity, innovation and empathy.

Rankings by area of expertise

The rankings below show the areas of expertise that Goughs Lawyers Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Goughs Lawyers Llp Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
15% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
18% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
19% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Goughs Lawyers Llp are accredited by

Resolution Collaborative Family Lawyer accreditation awarded to Goughs Lawyers Llp
Resolution Logo accreditation awarded to Goughs Lawyers Llp
Resolution First for Family Law accreditation awarded to Goughs Lawyers Llp

Description

We are proud of our excellent local reputation and are committed to meeting and exceeding our clients’ needs. Our mission is to provide accessible modern solutions that reflect our values of trust, engagement, excellence, accountability and teamwork, while contributing to the growth and wellbeing of our people and local communities. Driven by a dynamic team of passionate professionals, we are committed to fostering meaningful relationships. We are dedicated to delivering exceptional legal services with integrity, innovation and empathy.

Rankings by area of expertise

The rankings below show the areas of expertise that Goughs Lawyers Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of NicholasLouis Plummer

NicholasLouis Plummer

Verified
Housing & Property

Excellent service

I used Goughs to deal with the sale of my house. They were extremely professional and kept me informed all the way though the process. I would highly recommend them. Amy was brilliant and I cannot fault the service I received.

Legal experts tagged in
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Meet the team of Goughs Lawyers Llp

Meet the team of Goughs Lawyers Llp

Contact & Locations - Goughs Lawyers Llp

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15 (Open)
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

5 Bath Road, Melksham, Wiltshire, SN12 6LN

Reviews

4.9 /5 79 Reviews
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Rating

Review Source

Clients say

What clients say about Goughs Lawyers Llp

Clients consistently praise the firm for expertise in residential conveyancing, property sales and purchases, remortgages, wills, trusts, probate, divorce and family matters, with some support on employment advice. Reviews highlight swift progress, strong attention to detail, clear guidance and practical solutions, even on complex or urgent matters. Clients also value the team’s warm, compassionate and reassuring approach, together with patience, professionalism, responsiveness and excellent communication. Many felt listened to, well informed and fully supported throughout, with the firm going above and beyond to reduce stress and achieve good outcomes.

Clear communication
Efficient service
Professional advice
Friendly approach
Prompt responses
Excellent guidance
Proactive support
Knowledgeable team
Kind support
Stress free

ReviewSolicitors Review List

Profile image of Graham Walker

Graham Walker

Verified
Wills, Trusts & Probate

Estate of Pamela Walker

Nothing was to much trouble communication was great.

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this review

0
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Toby & Nina

Verified
Wills, Trusts & Probate

Wills

Sarah was friendly, helpful and very professional. I was pleased we asked her to help us instead of attempting to do it ourselves as she pointed out a number of things we wouldn’t have thought of.

Solicitors tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for your kind review. We’re delighted to hear that Sarah provided such friendly, helpful and professional support when preparing your Wills. We really appreciate your feedback and are pleased that Sarah’s expertise and guidance helped you consider important details you may not otherwise have thought of. Thank you for choosing Goughs.

0
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Gail

Verified
Wills, Trusts & Probate

Directly to business

My husband, daughter and I appointed Ashley to produce new wills for us following a change in circumstances. He was efficient and speedy in his work and contact with us. Everything was completed in good time. Very pleasant and friendly. Not "typical solicitor"! Would recommend

Solicitors tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for your kind review. We’re delighted to hear that Ashley provided such efficient, friendly and timely support when preparing your new Wills. We really appreciate your feedback and are pleased that Ashley made the process straightforward and approachable for you and your family. Thank you for your recommendation.

0
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Mark Brookman

Verified
Money & Tax

Very Efficient &Helpful

Daisy was acting on our behalf registering a trust and was most helpful and kept us informed from start to finish

Legal experts tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for your kind review. We’re delighted to hear that Daisy provided such helpful and efficient support with registering your trust. We really appreciate your feedback and are pleased that Daisy kept you well informed and supported throughout the process.

0
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Anonymous

Verified
Wills, Trusts & Probate

Efficient

We are very grateful to Daisy for her efficient and professional manner. Everything she said she would do has been done swiftly and efficiently.

Legal experts tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for your kind review. We’re delighted to hear that Daisy provided such an efficient and professional service throughout. We really appreciate your feedback and are pleased that everything was handled swiftly and efficiently.

0
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Other Reviews

Profile image of Sarah Thomson

Sarah Thomson

Sarah

I went to Goughs in Melksham to get a cetified copy of our LPoA requested by Wiltshire Council. I had the original with me, issued by the Office of Public Guardian. They refused to do it as they hadn't done the LPoA with us. Surprised at their response and disappointed!

0
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Profile image of Adrian Neugebauer

Adrian Neugebauer

Wills, Trusts & Probate

Adrian

I only popped in for a quick declaration signing with Andrew and he was an absolute joy - explained the whole process well and helped me not find legal stuff stressful for once! I'll definitely be coming back if I ever need stuff sorted well and in a way I can understand :)

Solicitors tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for your kind review, Adrian. We’re delighted to hear that you had such a positive experience and that the process was clearly explained, making everything straightforward and stress-free. We appreciate your feedback and thank you for choosing Goughs.

0
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Jo

Wills, Trusts & Probate

A client

Exceptional service. I used the firm's online form to send a query re certification of documents & witnessing a declaration at the Melksham branch office on Sunday evening. I received a phone call just after opening on Monday and had an appointment for the same afternoon. Outstanding service thank you.

Solicitors tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for your kind feedback. We’re delighted to hear that our team at the Melksham office responded so quickly and were able to assist you the same day. We really appreciate you taking the time to share your experience and are pleased you received such efficient service.

0
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Steve

Wills, Trusts & Probate

Steve

Rachel drafted a new will for me. She explained everything clearly, followed my directions exactly, answered all my questions and was friendly and efficient throughout. I highly recommend her service, and this is the second excellent experience I have had with Goughs.

Legal experts tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Dear Steve Thank you for your kind words and taking the time to review Rachel and Goughs. We pride ourselves on delivering excellence to our clients, so are delighted to hear that is how you found our service to be. With best wishes All at Goughs Solicitors

0
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Janet

Wills, Trusts & Probate

Janet

A massive thank you to all at Goughs melksham, you are all an amazing team. My husband and I are so grateful to Sarah Loveless for all her help and guidance in helping us both through the process of making our very first will and LPA, Sarah you were so lovely, kind and thoughtful throughout the whole process thank you so much. A truly deserved 5 star.

Solicitors tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Dear Janet Thank you for taking the time to leave us such a positive 5 star rating, it really is appreciated and your kind comments will be passed on to Sarah. We are very pleased to hear that you received a thorough and professional service. At Goughs we work extremely hard to provide a high quality service to our clients. Thank you again and please do not hesitate to contact us in the future should you require further legal services. All the best, The Team at Goughs

0
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Reviews

5.0 /5 474 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Goughs Lawyers Llp

Clients consistently praise the firm for expertise in residential conveyancing, property sales and purchases, remortgages, wills, trusts, probate, divorce and family matters, with some support on employment advice. Reviews highlight swift progress, strong attention to detail, clear guidance and practical solutions, even on complex or urgent matters. Clients also value the team’s warm, compassionate and reassuring approach, together with patience, professionalism, responsiveness and excellent communication. Many felt listened to, well informed and fully supported throughout, with the firm going above and beyond to reduce stress and achieve good outcomes.

Clear communication
Efficient service
Professional advice
Friendly approach
Prompt responses
Excellent guidance
Proactive support
Knowledgeable team
Kind support
Stress free

ReviewSolicitors Review List

Profile image of Graham Walker

Graham Walker

Verified
Wills, Trusts & Probate

Estate of Pamela Walker

Nothing was to much trouble communication was great.

Solicitors tagged in
this review

0
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Profile image of anonymous

anonymous

Housing & Property

Sale of a property in Upavon.

I received excellent service throughout the process of the sale. I was kept informed during the process and it was completed in a shorter time than I anticipated.

Legal experts tagged in
this review

0
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Profile image of Nicola Phillips

Nicola Phillips

Verified
Money & Tax

First class

Daisy was very good, she kept me well informed on all the aspects of my case. She only contacted me when she needed information., which meant cost could be kept to a minimum. Thankyou Daisy

Legal experts tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Hi Nicola, Thank you for taking the time to leave such a kind review. We're delighted to hear that Daisy kept you well informed throughout your matter and provided the support you needed. Clear communication is so important, and it's wonderful to know that the approach taken helped keep costs to a minimum while ensuring you had all the information you needed at each stage. Thank you again for your lovely feedback. We'll be sure to pass your comments on to Daisy, who will be delighted to hear them.

0
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Profile image of E. Burt

E. Burt

Farm sale

This sale felt like it would be difficult but Rebecca gave me the confidence that it could all be sorted out. Communication was excellent and her work thorough.

Solicitors tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for taking the time to leave a review. We're delighted to hear that Rebecca was able to give you confidence throughout the sale process, particularly when it felt like there might be challenges along the way. It's wonderful to know that her thorough approach and clear communication helped make the experience more manageable and reassuring. Thank you for your kind words. We'll be sure to pass your feedback on to Rebecca, who will be pleased to hear how much you appreciated her support.

0
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Profile image of P Hopkins

P Hopkins

Housing & Property

Wonderful service - again!

This was the second time that Sophie acted on our behalf for a property sale. Once again, wonderful service - efficient, proactive, sensible and pragmatic interaction with the other solicitors, and good advice for us. Thoroughly recommended.

Legal experts tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for your kind review and for choosing Sophie to assist you with your property sale once again. We're delighted to hear that you returned to Sophie for a second time and that you received the same high standard of service. Your comments about her efficiency, proactive approach and pragmatic handling of matters with the other solicitors are greatly appreciated. We're also pleased that you felt well supported and advised throughout the transaction. Thank you for taking the time to share your experience. We'll be sure to pass your lovely feedback on to Sophie.

0
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Other Reviews

Profile image of Sarah Thomson

Sarah Thomson

Sarah

I went to Goughs in Melksham to get a cetified copy of our LPoA requested by Wiltshire Council. I had the original with me, issued by the Office of Public Guardian. They refused to do it as they hadn't done the LPoA with us. Surprised at their response and disappointed!

0
Collected on: Google collection source logo
Profile image of Adrian Neate

Adrian Neate

Housing & Property

Adrian

Excellent service. I used Goughs when my solicitor went bust. The quality of Sophie Laird's work was excellent. Conveyancing is never an easy process, but a good solicitor is worth their weight in gold. Would definitely use again.

Legal experts tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for your kind review, Adrian. We’re delighted to hear that you received excellent service and that the quality of the work met your expectations during what was undoubtedly a challenging situation. We appreciate your feedback and thank you for choosing Goughs.

0
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Profile image of Adrian Neugebauer

Adrian Neugebauer

Wills, Trusts & Probate

Adrian

I only popped in for a quick declaration signing with Andrew and he was an absolute joy - explained the whole process well and helped me not find legal stuff stressful for once! I'll definitely be coming back if I ever need stuff sorted well and in a way I can understand :)

Solicitors tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for your kind review, Adrian. We’re delighted to hear that you had such a positive experience and that the process was clearly explained, making everything straightforward and stress-free. We appreciate your feedback and thank you for choosing Goughs.

0
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Profile image of Paul L

Paul L

Paul

A great house purchase experience. Very through work and excellent communication by an experienced conveyancing solicitor (Samantha) and legal assistant (Georgia) on a slightly non standard purchase. Highly recommended.

Thank you for your kind review. We’re delighted to hear that Samantha and Georgia provided thorough work and excellent communication throughout your purchase. We really appreciate your feedback and your recommendation.

0
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Profile image of Paul Longden

Paul Longden

Housing & Property

Paul

A great house purchase experience. Very through work and excellent communication by an experienced conveyancing solicitor (Samantha) and legal assistant (Georgia) on a slightly non standard purchase. Highly recommended.

Legal experts tagged in
this review

A representative from Goughs Lawyers LLP responded to this review

Thank you for your kind review. We’re delighted to hear that Samantha and Georgia provided thorough work and excellent communication throughout your purchase. We really appreciate your feedback and your recommendation.

0
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