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Balfour + Manson LLP

4.9 | 36 Reviews 36 Reviews | Employment
520 Total Company Reviews info icon Employment | info icon 520 Total Company Reviews Employment | info icon 520 Total Company Reviews

6 Albyn Terrace, Aberdeen, Aberdeenshire, AB10 1YP

Accepting new clients

6 Albyn Terrace, Aberdeen, Aberdeenshire, AB10 1YP

Regulated by:

The Law Society of Scotland

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Balfour + Manson LLP |

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Balfour + Manson LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Balfour + Manson LLP are accredited by

Personal Injury accreditation awarded to Balfour + Manson LLP
The Law Society of Scotland accreditation awarded to Balfour + Manson LLP

Description

Our legal teams are based in Edinburgh, Aberdeen, Glasgow & Portlethen, specialising in personal injury and medical negligence cases, family law, employment law, wills, powers of attorney, trusts, tax, estate administration, financial management, caring for elderly relatives, residential conveyancing and commercial disputes.. We represent individuals, families, businesses and charities right through to corporate bodies. People are at the heart of what we do – from our staff to our clients. “Legal excellence. Caring people.” is more than a strapline. It’s a summary of our expertise, experience, and empathy and our promise to everyone with whom we work.

Rankings by area of expertise

The rankings below show the areas of expertise that Balfour + Manson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Balfour + Manson LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Balfour + Manson LLP are accredited by

Personal Injury accreditation awarded to Balfour + Manson LLP
The Law Society of Scotland accreditation awarded to Balfour + Manson LLP

Description

Our legal teams are based in Edinburgh, Aberdeen, Glasgow & Portlethen, specialising in personal injury and medical negligence cases, family law, employment law, wills, powers of attorney, trusts, tax, estate administration, financial management, caring for elderly relatives, residential conveyancing and commercial disputes.. We represent individuals, families, businesses and charities right through to corporate bodies. People are at the heart of what we do – from our staff to our clients. “Legal excellence. Caring people.” is more than a strapline. It’s a summary of our expertise, experience, and empathy and our promise to everyone with whom we work.

Rankings by area of expertise

The rankings below show the areas of expertise that Balfour + Manson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Balfour + Manson LLP

Meet the team of Balfour + Manson LLP

Contact & Locations - Balfour + Manson LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

6 Albyn Terrace, Aberdeen, Aberdeenshire, AB10 1YP

Reviews

4.9 /5 36 Reviews
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Clients say

What clients say about Balfour + Manson LLP

Clients praise the firm for expertise across family law, private client work, conveyancing, wills and powers of attorney, estate matters, employment issues and personal injury claims. Reviews highlight strong legal knowledge, clear advice, efficiency and sound judgement, with matters handled smoothly and promptly. Clients especially value the team’s compassion, patience, approachability, professionalism and responsiveness. The firm is also commended for keeping clients fully informed, explaining processes in easy-to-understand terms, and providing reassuring support during stressful and emotional situations.

Excellent communication
Clear advice
Prompt responses
Highly professional
Compassionate support
Efficient service
Knowledgeable guidance
Friendly approach
Kept informed
Patient explanation

ReviewSolicitors Review List

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Jon Pilkington

Verified
Employment

Jessica Armstrong Review

Jessica assisted me with a settlement agreement and achieved a quick and clean exit, whilst ensuring that I received a much improved deal. She was very approachable, professional and appeared to work very efficiently in dealing with my former employer. Would recommend and would look to engage again in any similar situations

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It really is appreciated. We have passed your comments on to Jessica. Please let us know if we can be of assistance in the future.

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Callum Vickerstaff

Verified
Employment

Advice for settlement

Jessica was thoughtful, supportive and professional throughout the process. Depaite mine being a small case, she was always clear in communication and available to clarify any questions I had during a challenging time. Her trainee Eve was also very helpful, highly recommend their services

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It really is appreciated. We have passed your comments on to Jessica. Please let us know if we can be of assistance in the future.

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Anonymous

Verified
Employment

Excellent assistance with a settlement agreement!

Jessica was a marvellous solicitor who was very clear & communicative throughout what was my first experience with a settlement agreement from my employer. She explained the terms of the contract clearly, and was then able to help me negotiate better terms, something I would not have been confident to do myself. While I am in no rush to go through another settlement agreement process or anything similar, if I did find myself in need of a solicitor again, I would find myself contacting Balfour + Manson LLP & requesting Jessica if at all possible! Many thanks again!

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this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your lovely comments onto Jessica. Please let us know if we can be of assistance in the future.

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Jill

Verified
Employment

Excellent service from start to finish

I am very grateful to have had Jessica and Eve work on my case. Eve responded to my initial enquiry promptly with proposed terms of business and options on how the initial consultation could be conducted to suit my needs. There was an element of time pressure involved with my case and with Jessica's advice and guidance we were able to navigate this smoothly. Great communication with clear and concise explanations of legal terms provided helped to alleviate my concerns and gave me confidence and a sense of support. Balfour+Manson were recommended to me and I have no hesitation in recommending them, especially Jessica & Eve, to others.

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your lovely comments onto Jessica and Eve. Please let us know if we can be of assistance in the future.

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Neil Stables

Verified
Employment

Excellent advice and assistance

Excellent advice and assistance in getting my redundancy settlement processed.

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this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your comments onto Jessica. Please let us know if we can be of assistance in the future.

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Other Reviews

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Graeme Reid

Graeme

I contacted Balfour and Manson because I needed a work severance agreement reviewed. Eve and Simon who I dealt with were both very professional and friendly and responded quickly to any questions I had. They made the whole process very painless. Highly recommended.

Thank you for taking the time to review us Graeme. We really appreciate it. We have passed your feedback on to Simon and Eve. Please let us know if we can be of assistance in the future.

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Stephen Leach

Stephen

On a recommendation, I used Balfour and Manson to help us update our employment contracts. The lawyer who took the brief was commissioned and then promptly went on holiday without giving us notice, we were left with somebody more junior who needed briefed (again) and then supplied me with a template that I could've bought from the Internet for a fraction of the cost. I went back with some questions and then discovered the junior had also gone on a holiday leaving no one available for questions… I put this in writing as a complaint to the firm and didn't hear a word back.. We paid the bill but would never use this firm again… Not impressed and I certainly wouldn't recommend.

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Fountainbridge Ali

Fountainbridge

We chose Balfour and Manson as one of the best ranked firms in Employment Law. They not only met but exceeded expectation on that front but what really impressed us most was the compassion, understanding and explaining complicated legal text in layman's terms. Sarah Shiels represented my brother, she is a brilliant lawyer and as a family cannot speak highly enough about her professionalism, knowledge and putting my brother at ease at a difficult time. Robert Holland (Head of Employment Law/Partner) took time out of his busy schedule to say hello and wish my brother & I well, took an interest in my brother's case which meant a lot. Our experience as a family was 10/10.

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Reviews

4.9 /5 520 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Balfour + Manson LLP

Clients praise the firm for expertise across family law, private client work, conveyancing, wills and powers of attorney, estate matters, employment issues and personal injury claims. Reviews highlight strong legal knowledge, clear advice, efficiency and sound judgement, with matters handled smoothly and promptly. Clients especially value the team’s compassion, patience, approachability, professionalism and responsiveness. The firm is also commended for keeping clients fully informed, explaining processes in easy-to-understand terms, and providing reassuring support during stressful and emotional situations.

Excellent communication
Clear advice
Prompt responses
Highly professional
Compassionate support
Efficient service
Knowledgeable guidance
Friendly approach
Kept informed
Patient explanation

ReviewSolicitors Review List

Profile image of Hilda Marwick

Hilda Marwick

Verified
Wills, Trusts & Probate

Farida Begum

Will and power of attorney and review of previous experience Very clear and concise explanation very helpful and informative

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Alexander Simpson

Verified
Clinical Negligence

Outstanding Professionalism and Support Throughout My Claim

Balfour+Manson provided an excellent service throughout my claim. The team was professional, approachable and supportive from beginning to end. Communication was clear, I was kept informed throughout the process, and I always felt that my best interests were being represented. I am very grateful for the hard work and dedication that resulted in a successful outcome for my case. I would highly recommend their services to others.

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Anonymous

Verified

Lynne Mulchay

I don’t think I will ever truly be able to put into words what Lynne’s support has meant to me. She came into my life during one of the most frightening, stressful and emotionally exhausting times I have ever experienced, and from the very beginning I felt that she genuinely listened to me, understood me and cared about what I was going through. There were so many times when I was scared, overwhelmed and beside myself with worry. Lynne never dismissed those fears or made me feel like they didn’t matter. She listened, reassured me and always made sure I understood my options. At a time when I desperately needed someone to believe in me and what I was fighting for, I felt completely heard and supported. I had previous experience with another solicitor at another firm, and the difference was honestly night and day. With Lynne, I never felt like I was simply another case or another name on a file. When court eventually became my last resort, Lynne carefully talked me through the process, prepared me for what was ahead, and we took it one step at a time together. She never made light of what I was going through. Sometimes I just needed to talk through the little worries and niggles going around in my head, and she always found the time to get back to me promptly. That meant more to me than she probably realised. Jan was also an incredible support throughout. She showed the same compassion and professionalism as Lynne and they worked exceptionally well together ensuring I was kept informed in real time and supported at the drop of a hat if I needed it. I am incredibly grateful to her too. Having Lynne beside me made an unbearable situation less lonely. It can be difficult to believe anyone really understands what you have been through and continue to post separation but Lynne did. Without her, I genuinely don’t know how I would have found the strength or courage to keep going and keep fighting for the justice and protection my family needed. The case eventually concluded with the outcome we had hoped for. After everything it took to get there, that is something I will never take for granted. Looking back at where I started, how frightened and overwhelmed I was, and everything it took to reach that point is incredibly emotional. I will never be able to thank Lynne enough for what she has done for me and my family. Her compassion, professionalism, honesty and dedication made an incredibly painful experience bearable. I truly could not have done this without her, and I will always be grateful that she was the person in my corner throughout it all.

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your lovely comments on to Lynne. Please let us know if we can be of assistance in the future.

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Ruxandra Wood

Verified
Wills, Trusts & Probate

Professional and Compassionate Legal Support

I am extremely grateful to this firm for the professionalism, kindness and efficiency they showed me during an incredibly difficult time. With my husband in hospital, I was alone in a foreign country and facing a very stressful situation. From the very first contact, I was treated with understanding and compassion, and my concerns were handled promptly and professionally. A special thank you to Jordan Hay, who went above and beyond to help me. His patience, kindness and support made a real difference during a very difficult period. I would wholeheartedly recommend this firm to anyone looking for professional and compassionate legal support. I am truly thankful for everything they did for me.

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A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your lovely comments on to Jordan. Please let us know if we can be of assistance in the future.

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Nandan

Verified
Housing & Property

Excellent service! Highly recommended.

Adeeb was my conveyancing Solicitor and he was amazing. Clear communication, good advice, efficient and getting issues sorted quickly and effectively & overall a fantastic experience to have them by my side. The entire B+M team were great, and I had a wonderful experience with them! I would certainly recommend them.

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this review

A representative from Balfour + Manson LLP responded to this review

Thank you for taking the time to review us. It is really appreciated. We have passed your comments on to Adeeb. Please let us know if we can be of assistance in the future.

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Other Reviews

Profile image of Margret Clinton

Margret Clinton

Margret

My request on email was answered by a TRAINEE in COMMERCIAL PROPERTY. Unsure, if he would have the expertise to judge whether or not a Private Client, Wills and Executries Solicitor/partner would have been interested in supporting me! Very disturbing especially as they were recommended to me by a legal eagle!

Thank you for your feedback. We are sorry that you were disappointed with our response. Your enquiry was considered under the firm's usual supervision and review procedures. While we regret that we were unable to assist on this occasion, we wish you every success in finding a solicitor who can help.

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Julie Cameron

Julie

Forida was extremely patient with me. She explained the process and the complexity of my wishes and incorporated what I wanted into my Will.

Thank you for taking the time to review us Julie. We really appreciate it. We have passed your feedback on to Forida. Please let us know if we can be of assistance in the future.

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Rachel Butcher

Rachel

Excellent Will writing service. Forida Begum was incredibly helpful, knowledgeable and clear. I highly recommend her.

Thank you for taking the time to review us Rachel. We really appreciate it. We have passed your feedback on to Forida. Please let us know if we can be of assistance in the future.

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donald gilmour

donald

So on 9/12/25 contacted Balfour & mason spoke to colin Lamont about my situation I’ll call u tomorrow as I’ll need to speak to someone more superior well no phone call were now into Jan 2026 this company just wastes ur time have the screenshots just in case avoid no one gives a dam shows what they think about potential customers avoid

Thank you for your feedback. We’re sorry that we did not return your enquiry and recognise that this was disappointing. As we have since discussed, we appreciate you raising this and will take it into account when reviewing our processes.

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Alice Wildgoose

Alice

We used Balfour and Manson for the sale and purchase of our home, and we worked with Adeeb from the beginning and he was fantastic. Comms were great, he clearly explained everything and answered our many questions. We would highly recommend this firm, and if you can work with Adeeb - an added bonus!

Thank you for taking the time to review us Alice. We really appreciate it. We have passed your feedback on to Adeeb. Please let us know if we can be of assistance in the future.

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