Franklins Solicitors LLP

Purchased a new house on the Chamberlains Heath development through Bellway, they suggested we used Franklins, they were very poor, from sending out contracts to our old house that we had moved out of to messing up how much stamp duty we should pay and trying to charge for a gifted deposit when the money came from a joint account , eventually moving into our new house to get a fine from HMRC because they didn't pay the stamp duty on time. Yes they will have to pay the fine but its still a ball ache having to explain to HMRC it was our agent who messed up.

I used Franklins for probate . I was surprised by the excellent service and speed of success in obtaining the probate, an excellent job done by Franklins . I went on to use their Conveyancing team to deal with the sale of my inherited house . My solicitor dealing with this process was Sobhia Ayub who was a treasure to work with . She kept me up to date with all the process from start to finish . It was a very speedy process from the start to the completion. If there were any obstacles to jump through Sobhia swiftly dealt with the situation. I would always recommend Sobhia to anyone who wishes to use a solicitor for their house conveyancing. Just a personal not to say " Big Thankyou Sobhia " you really were the best !

Weeks of no communication and risking the whole sale. The most stressful part of buying a house, by far, was dealing with Franklins.

This is the 3rd time I have used Franklins and I feel I can trust them to get the job done without delays. Communication has always been good and although not the cheapest, you get good service for your money.

Thought Franklins had done an amazing on my property purchase in August 2022. Unfortunately in April 2024 I discovered that the management fee accounts dating back as far as 2017 had not been finalised and all of the adjustments were now my financial responsibility. As my acting solicitor on my purchase it was Franklins responsibility to have found this out and advise me of it pre purchase. As it stands at the moment I am £1300 out of pocket with another 2 years 8 months of adjustments that date prior to my purchase that I will be liable for when the accounts are completed. I have been in contact with Franklins since April and gone through their 8 week complaint process and all I have had back is "they are conacting the sellers solicitor". Appalling!

I highly recommend Franklins Solicitors, who have supported me by providing a professional service throughout. A special thanks to Sara Marshall and her team.

I had a difficult and complicated conveyancing process when selling my house, and Franklins Solicitors were excellent throughout. They handled matters professionally, kept me informed at every stage, and worked hard to resolve issues as they arose. Their clear communication and persistence helped make a stressful process far more manageable. I’m very grateful for their support and would happily recommend Scott, Fliss, and the rest of the team at Franklins!

Excellent service offered, highly knowledgeable team and I would thoroughly recommended them. Thanks Katie for your help.

Really happy with the service from Sobhia Ayub while buying my house. She was really helpful, friendly and always kept me updated throughout the process. Really appreciate all her help and would definitely recommend her to anyone buying a house. Thank you

Sarah was efficient, kind and attentive whilst handling my case. She gave plenty of time for me to explain my case, then gave clear and transparent feedback. Thank you for being so professional and empathetic all at once. There really aren’t many people like this!

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Sara Marshall