Franklins Solicitors LLP

Purchased a new house on the Chamberlains Heath development through Bellway, they suggested we used Franklins, they were very poor, from sending out contracts to our old house that we had moved out of to messing up how much stamp duty we should pay and trying to charge for a gifted deposit when the money came from a joint account , eventually moving into our new house to get a fine from HMRC because they didn't pay the stamp duty on time. Yes they will have to pay the fine but its still a ball ache having to explain to HMRC it was our agent who messed up.

I used Franklins for probate . I was surprised by the excellent service and speed of success in obtaining the probate, an excellent job done by Franklins . I went on to use their Conveyancing team to deal with the sale of my inherited house . My solicitor dealing with this process was Sobhia Ayub who was a treasure to work with . She kept me up to date with all the process from start to finish . It was a very speedy process from the start to the completion. If there were any obstacles to jump through Sobhia swiftly dealt with the situation. I would always recommend Sobhia to anyone who wishes to use a solicitor for their house conveyancing. Just a personal not to say " Big Thankyou Sobhia " you really were the best !

Weeks of no communication and risking the whole sale. The most stressful part of buying a house, by far, was dealing with Franklins.

This is the 3rd time I have used Franklins and I feel I can trust them to get the job done without delays. Communication has always been good and although not the cheapest, you get good service for your money.

Thought Franklins had done an amazing on my property purchase in August 2022. Unfortunately in April 2024 I discovered that the management fee accounts dating back as far as 2017 had not been finalised and all of the adjustments were now my financial responsibility. As my acting solicitor on my purchase it was Franklins responsibility to have found this out and advise me of it pre purchase. As it stands at the moment I am £1300 out of pocket with another 2 years 8 months of adjustments that date prior to my purchase that I will be liable for when the accounts are completed. I have been in contact with Franklins since April and gone through their 8 week complaint process and all I have had back is "they are conacting the sellers solicitor". Appalling!

Very slow response and poor communication between departments

Used Franklins to buy our first home. Best experience we could have ever asked for. Sobhia and Katie were amazing. Answered all our questions in a timely manner. Trust me, we had many many questions. They pushed for us to get what we wanted and made sure we were updated regularly and aware of every step, along with timeframes. Excellence at it's best. If I could rate 10 stars I would. Thank you so much again!

Georgia at Franklins Milton Keynes managed my case extremely professionally, from start to finish the service was first class, everything was explained clearly and in detail and Georgia suggested additions to the document that I had not considered. I would highly recommend Franklins Solicitors, and they will certainly be my first choice for any future requirements.

We used Franklins Solicitors for the purchase of our first home and had a very positive experience. Cameron handled our conveyancing and was excellent throughout. He was very responsive and easy to reach, whether by phone or email, and was thorough with everything. I don't have another conveyancing experience to compare it with, but I genuinely felt that he was working for us and looking after our interests throughout the process. At the beginning, we were under some pressure from the estate agent to use one of their recommended solicitors because the seller wanted the transaction to move quickly. We decided not to go with the recommendation and chose Franklins independently, mainly because of their strong Google reviews and because their quote included a no sale, no fee arrangement. That gave us some reassurance that we were all working towards the same goal. Franklins were more expensive than some of the solicitors recommended to us, but having now gone through the process, I feel the extra cost was worth it. They were responsive, organised and on top of things, which made a stressful process much easier. We also used Zak at Franklins to prepare our Declaration of Trust. Just like Cameron, he was fast, responsive, helpful and made the whole process feel straightforward and smooth. They are not the cheapest option, but based on our experience, you get a very good level of service for what you pay. I would happily recommend Franklins, and especially Cameron and Zak.

Good service but expensive