Anonymous
Housing & Property
Wonderful service!
A very special thanks to Sarah Horton for her wonderful service! Using a solicitor for the first time can be so daunting but she made it less so.
Franklins Solicitors LLP
Shareholder Issues and Agreements
|
2,247 Total Company Reviews
Shareholder Issues and Agreements
|
2,247 Total Company Reviews
Ashton House, 3rd Floor, 409 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH
Accepting new clients
Ashton House, 3rd Floor, 409 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 572644
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Franklins Solicitors LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
11%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.7/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.7/5
Value for money
4.7/5
Accreditations
Franklins Solicitors LLP are accredited by
Description
Our experienced solicitors are dedicated to providing expert and effective legal advice to individuals and businesses. We set our own standards above and beyond what is expected within the legal profession and hold to the belief that excellence is not an exception, but routine in dealing with every client and their individual needs. We take the time to understand you and your needs to provide clear and concise advice. We have offices in Milton Keynes and Northampton and offer the following legal services: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. Franklins the legal service for you and for business.
Rankings by area of expertise
The rankings below show the areas of expertise that Franklins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Franklins Solicitors LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
8%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
8% above
national average
Success
Rate
Rate
Satisfied with outcome
9%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
9% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
10%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
10% above
national average
Communication
4.5/5
Initial Impressions
4.6/5
Approachability
4.5/5
Documentation Accuracy
4.6/5
Legal Knowledge
4.6/5
Value for money
4.5/5
Accreditations
Franklins Solicitors LLP are accredited by
Description
Our experienced solicitors are dedicated to providing expert and effective legal advice to individuals and businesses. We set our own standards above and beyond what is expected within the legal profession and hold to the belief that excellence is not an exception, but routine in dealing with every client and their individual needs. We take the time to understand you and your needs to provide clear and concise advice. We have offices in Milton Keynes and Northampton and offer the following legal services: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. Franklins the legal service for you and for business.
Rankings by area of expertise
The rankings below show the areas of expertise that Franklins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
4 / 8
Commercial Property
2 / 8
Family Law
3 / 10
Fraud Law
1 / 5
Land Law
2 / 2
Wills, Trusts & Probate
2 / 8
Employment
3 / 9
Dispute Resolution
1 / 6
Franchise Law
1 / 5
Professional Negligence
2 / 16
Company & Commercial
2 / 7
Company Law
3 / 11
Child Law
3 / 8
Consumer
2 / 10
Contract Law
2 / 3
Litigation
1 / 1
Auction Law
1 / 1
Banking
2 / 3
Construction
1 / 6
Elder Law
3 / 7
Business Law
2 / 2
Inheritance Law
2 / 6
Corporate Law
2 / 8
Government Investigations
1 / 3
Pensions Law
2 / 7
Intellectual Property Law
2 / 6
Debt and Tax Law
2 / 4
Money & Tax
2 / 5
Court of Protection and Deputyship
1 / 2
Entertainment and Media Law
1 / 2
Governance Law
2 / 2
Health and Safety Law
2 / 3
IT & Intellectual Property
2 / 5
Planning Law
1 / 2
Sports Law
1 / 8
Welfare & Benefits
2 / 4
Bribery and Corruption Law
2 / 6
Copyright Law
2 / 2
Cybersecurity and Data Protection Law
2 / 3
Disability Law
2 / 7
Discrimination Law
1 / 1
Economic Law
1 / 4
Enforcement Law
1 / 1
Equality Law
2 / 2
Equity Law
1 / 4
Financial Crime Law
2 / 6
IT and Technology Law
1 / 2
Injunctions Law
1 / 3
International Enforcement of Judgments
1 / 9
Privacy Law
2 / 2
Regulations
2 / 9
Regulatory Law
1 / 5
Local
2 / 15
Housing & Property
546 / 4,769
Commercial Property
153 / 3,667
Family Law
315 / 4,221
Fraud Law
45 / 514
Land Law
144 / 1,321
Wills, Trusts & Probate
374 / 3,761
Employment
205 / 3,621
Dispute Resolution
128 / 1,801
Franchise Law
10 / 119
Professional Negligence
80 / 1,297
Company & Commercial
190 / 4,185
Company Law
100 / 969
Child Law
188 / 1,638
Consumer
128 / 4,416
Contract Law
123 / 1,427
Litigation
111 / 878
Auction Law
46 / 286
Banking
112 / 1,031
Construction
46 / 856
Elder Law
62 / 314
Business Law
65 / 459
Inheritance Law
100 / 676
Corporate Law
99 / 842
Government Investigations
36 / 417
Pensions Law
56 / 486
Intellectual Property Law
63 / 623
Debt and Tax Law
95 / 785
Money & Tax
101 / 1,952
Court of Protection and Deputyship
99 / 575
Entertainment and Media Law
8 / 56
Governance Law
28 / 273
Health and Safety Law
64 / 575
IT & Intellectual Property
55 / 1,113
Planning Law
69 / 585
Sports Law
32 / 302
Welfare & Benefits
44 / 1,049
Bribery and Corruption Law
35 / 411
Copyright Law
44 / 522
Cybersecurity and Data Protection Law
69 / 894
Disability Law
69 / 602
Discrimination Law
49 / 496
Economic Law
9 / 223
Enforcement Law
61 / 574
Equality Law
101 / 1,097
Equity Law
86 / 570
Financial Crime Law
48 / 461
IT and Technology Law
11 / 132
Injunctions Law
96 / 932
International Enforcement of Judgments
21 / 152
Privacy Law
37 / 515
Regulations
66 / 2,413
Regulatory Law
27 / 256
National
173 / 11,165
Meet the team of Franklins Solicitors LLP
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Kathryn Thornewill
Associate Partner
5.0
|
1 Reviews
Denise Watson
Associate Partner
0.0
|
0 Reviews
Simon Long
Managing Partner
0.0
|
0 Reviews
Katie Bottoms
Solicitor
0.0
|
0 Reviews
Nikita Bhara
Solicitor
0.0
|
0 Reviews
Sara Marshall
Associate Partner and Head of Employment
0.0
|
0 Reviews
Lee Holmes
Partner
0.0
|
0 Reviews
Andrea Smith
Partner
0.0
|
0 Reviews
Christopher Buck
Associate Partner
0.0
|
0 Reviews
Contact & Locations - Franklins Solicitors LLP
Opening hours
| Monday | 09:00–17:30 |
| Tuesday | 09:00–17:30 |
| Wednesday | 09:00–17:30 |
| Thursday | 09:00–17:30 |
| Friday | 09:00–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Ashton House, 3rd Floor, 409 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH
Reviews
4.7
/5
25 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Franklins Solicitors LLP
The firm specialises in conveyancing, wills & estate planning, corporate and employment law, with clear strength in property transactions. Clients praise their technical expertise, timely execution and value for money. Valued soft skills include clear, responsive communication, professionalism, patience, empathy and a calm, reassuring manner. Reviewers highlight proactive case management, thoroughness and friendly, approachable service that reduces stress during complex matters.
Excellent communication
Very professional
Friendly staff
Responsive team
Knowledgeable advice
Efficient service
Proactive approach
Stress‑reducing support
Good value
Highly recommended
ReviewSolicitors Review List
Paul
Housing & Property
Would not recommend
ZERO rating total lack of ownership leadership and communication. Lost paper work(2wks secretary had filed them and told no one) no chasing after documents(10wks knowing there was a 4wk+ leeway) Asked the same question 4 times over a 2 wk period even though they had the answer written down in the pack in the office told them to proceed before going on holiday only to get phone calls and emails asking the question we had already answered If you are planning on moving this yr then look else where or you will have to wait 16wks. Spoke to Manager re complaint told me he would respond 48hrs later no response so went down complaints procedure Complaints procedure ?? waited 21 days for a reply on our queries as per the company policy no answers re raised points then asked if they wanted me to look into these again and what wait another 21 days. so looks like the ombudsman to get this sorted Also told when asked if i could write a review sorry we dont post negative ones - looking at the reviews on the web no one has done one for 12 months??? WOULD NOT RECOMMEND
Other Reviews
Billy
Billy
Expert, clear and reassuring when it mattered most I recently used Franklins Solicitors LLP for advice and cannot speak highly enough of the service I received from Georgia Harris in the Corporate Services Team. From our first meeting she gave me immediate confidence that I was being well looked after. She has a real ability to take complex legal matters and explain them clearly and simply, making sure I understood my options fully, including any risks and potential consequences. That meant I could make informed decisions at every stage rather than simply being told what to do. Georgia was also consistently prompt in responding to my questions throughout the process — something that made a real difference when dealing with a stressful situation. If you are looking for an solicitor who combines genuine expertise with clear communication and real care for their client, I would not hesitate to recommend Georgia Harris and the team at Franklins Solicitors LLP.
Thank you for taking the time to leave such a kind review. We really appreciate it. We are delighted to hear that Georgia provided you with immediate confidence and explained complex matters clearly and simply. We do hope that you continue to think of Franklins should you need legal support in the future. Kind regards, Bethany
Princess Dot
Princess
I instructed Franklins solictors in Milton Keynes for employment advice. I dealt with Sara Marshall (,Associate Partner) and Libby Prew (Paralegal) Both Sara and Libby provided an excellent service, were extremely professional, friendly and made my experience a stress-free one. Sara provided full legal advice, covered all options available to me in a clear and precise manner. My matter was dealt expeditiously. I would definitely be recommending Franklins solictors to anyone who needs legal advice. 1 May 2026
Thank you for taking the time to leave a review. We really appreciate it. We are pleased to hear that Sara and Libby provided an excellent service and were extremely professional and friendly. We do hope that you continue to think of Franklins should you ever need legal advice in the future. Many thanks, Bethany
Dr Matt
A client
Having worked with Franklins Solicitors before on other matters, I recently met with Sara and her team in Milton Keynes. Sara is a highly experienced lawyer who was able to advise on all aspect of my needs, working closely with all parties to bring the matter to a swift close. I highly recommend Sara and Franklins to others.
Salah Hasanin
Salah
I am incredibly impressed with the service provided by Sara Marshall at Franklins. Her legal advice was both thorough and timely, delivered in a way that made complex information easy to understand. I wouldn't hesitate to use Franklins again and give them my highest recommendation
Hi Salah, thank you for taking the time to leave such a kind review. We really appreciate it. We are pleased to hear that Sara was thorough, timely and made information easy to understand. I will make sure to pass on the kind words. We do hope that you continue to think of Franklins should you need legal services in the future. Many thanks, Bethany
Jacqui
Jacqui
Useful information gained from 1 hrs mtg
A representative from Franklins Solicitors LLP responded to this review
Thank you Jacqui for taking the time to leave a 5* review, it’s always great to receive positive feedback. I do hope that you will think of Franklins in the future when you next need legal advice. With best wishes, Sarah
Reviews
4.6
/5
2247 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Franklins Solicitors LLP
The firm specialises in conveyancing, wills & estate planning, corporate and employment law, with clear strength in property transactions. Clients praise their technical expertise, timely execution and value for money. Valued soft skills include clear, responsive communication, professionalism, patience, empathy and a calm, reassuring manner. Reviewers highlight proactive case management, thoroughness and friendly, approachable service that reduces stress during complex matters.
Excellent communication
Very professional
Friendly staff
Responsive team
Knowledgeable advice
Efficient service
Proactive approach
Stress‑reducing support
Good value
Highly recommended
ReviewSolicitors Review List
anonymous
The biggest mistake
Weeks of no communication and risking the whole sale. The most stressful part of buying a house, by far, was dealing with Franklins.
Emily
Reliable and efficient solicitors with a warm and friendly approach
This is the 3rd time I have used Franklins and I feel I can trust them to get the job done without delays. Communication has always been good and although not the cheapest, you get good service for your money.
Robyn
Be very careful of using Franklins for property purchases
Thought Franklins had done an amazing on my property purchase in August 2022. Unfortunately in April 2024 I discovered that the management fee accounts dating back as far as 2017 had not been finalised and all of the adjustments were now my financial responsibility. As my acting solicitor on my purchase it was Franklins responsibility to have found this out and advise me of it pre purchase. As it stands at the moment I am £1300 out of pocket with another 2 years 8 months of adjustments that date prior to my purchase that I will be liable for when the accounts are completed. I have been in contact with Franklins since April and gone through their 8 week complaint process and all I have had back is "they are conacting the sellers solicitor". Appalling!
Christina
House move - extremely slow service. Frustrating is an under statement
We contacted the conveyancing department yesterday regarding issues with my daughter's house move. We live in Australia. Managed to speak to the person responsible for dealing with the move, insisted she send us the information necessary for us to assist with speeding up the matter. This person assured us that she will send documents through via email within a day. It is day 2 and we have not received anything from her. When we spoke to her on the phone from Australia, we were insistence that she acts quickly as this may impact on my daughter's house purchase. Potentially she could lose the purchase after having already waiting for 8 months for Franklins to conduct the purchase. We are totally disappointed and and dissatisfied with the conveyancing team and their attitude with the handling of properties purchase. We are surprised with the number of negative reviews they are still in business. The next stage would be for us to contact the legal ombudsman regarding their practice.
Alastair
Wills & LPAs
We dealt with Shakira , who looked after us while we updated our Wills and put LPAs in place . At all times she was professional , polite , knowledgeable and efficient . I would definitely recommend Franklins and Sharika .
Other Reviews
Matt Johnstone
Matt
Very professional and thorough service. Emails were answered in just a couple of hours and they always followed through with any queries or actions in a prompt and effective manner.
Cami Sophia
Cami
Caroline was absolutely brilliant, and made everything feel so much less stressful. She was very attentive, great at communication and always on the ball! Truly appreciated & I will absolutely be using Caroline again on my next purchase.
Tracey Sessions
Tracey
Had used Franklin's before for a house sale so used them for my house purchase. They kept me informed and it all went through much quicker than expected which was good.
Richard Anderson
Richard
Exceptional service. Throughout the whole process they were diligent, professional, proactive and communication was excellent. I will be recommending Franklins to everyone I know buying a house.
Iurie Balan
Iurie
Great people. Great service. I didn't expect it will be so easy for me to do re-mortgage. Claire was always in touch with me on all steps and helped a lot.
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