Franklins Solicitors LLP

3.5 | 21 Reviews 21 Reviews | Breach of Warranty

2,275 Total Company Reviews

Breach of Warranty |

2,275 Total Company Reviews Breach of Warranty |

2,275 Total Company Reviews

Ashton House, 3rd Floor, 409 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH

01908 660966

Accepting new clients

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 572644

Franklins Solicitors LLP |

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3.5

Very Good

21 Reviews

Value for
Money

Success
Rate

Would
Recommend

Communication 3.5/5

Initial Impressions 3.5/5

Approachability 3.5/5

Documentation Accuracy 3.6/5

Legal Knowledge 3.6/5

Value for money 3.5/5

Accreditations

Description

Our experienced solicitors are dedicated to providing expert and effective legal advice to individuals and businesses. We set our own standards above and beyond what is expected within the legal profession and hold to the belief that excellence is not an exception, but routine in dealing with every client and their individual needs. We take the time to understand you and your needs to provide clear and concise advice. We have offices in Milton Keynes and Northampton and offer the following legal services: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. Franklins the legal service for you and for business.

Rankings by area of expertise

Contract Law 2 / 3

Local 2 / 15

Contract Law 123 / 1,427

National 173 / 11,165

Contact details

01908 660966

info@franklins-sols.co.uk

www.franklins-sols.co.uk

Opening hours

Monday	09:00–17:30
Tuesday	09:00–17:30
Wednesday	09:00–17:30
Thursday	09:00–17:30
Friday	09:00–17:30
Saturday	(Closed)
Sunday	(Closed)

Ashton House, 3rd Floor, 409 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH

Clients say

The firm specialises in conveyancing, wills & estate planning, corporate and employment law, with clear strength in property transactions. Clients praise their technical expertise, timely execution and value for money. Valued soft skills include clear, responsive communication, professionalism, patience, empathy and a calm, reassuring manner. Reviewers highlight proactive case management, thoroughness and friendly, approachable service that reduces stress during complex matters.

Excellent communication

Very professional

Friendly staff

Responsive team

Knowledgeable advice

Efficient service

Proactive approach

Stress‑reducing support

Good value

Highly recommended

JK

22 Jan 2024

Housing & Property

Very slow and very hard to contact to

I found them awfully slow and almost impossible to contact them. We had to delay the exchange for a week due to my solicitor's inability to communicate. I had to chase them number of times during that 3-4 months period, sometimes estate agents had to nudge them. Overall they made the process a lot of stressful.

A representative from Franklins Solicitors LLP responded to this review

23/01/2024

We are very sorry to read your feedback. Please be assured we take customer service very seriously and your feedback has been passed on to our management team who will investigate further. In the meantime, please feel free to contact our Practice Manager Emma McNally on emma.mcnally@franklins-sols.co.uk to discuss your feedback in more detail.

Anonymous

21 Oct 2020

Entirely satisfactory

Level of service entirely satisfactory, indeed excellent in every way.

Michelle

22 Nov 2017

Housing & Property

Terrible Firm

Used for house purchase, literally mis-lead us all the way. Gave us an indemnity policy to cover faulty items in the house that was not fit for purpose and has left us with big bills and no cover.

Anonymous

24 Sept 2015

Professional service!

Excellent and professional service!

Lyndon Buck

25 Jun 2026

Lyndon

My file was transferred from Northampton office to Milton Keynes office without my being consulted (I lived 20 miles north of the Northampton office). When I had posted paperwork to them under duress, I then discovered that my file had been returned to Northampton, again without confirmation that this was happening

Emily Poppy

17 Jun 2026

Emily

Made our whole experience of purchasing a house more stressful than it needed to be and would not recommend. Communication was awful for not just ourselves but our estate agent and our buyers solicitor too. Due to their poor communication we ended up having to sell our property without knowing when we will be completing on our new one as we were at risk of losing our buyer. Ourselves, our buyers solicitor and the solicitor of who we were purchasing from were all advised a completion date which didn’t end up going ahead. This caused extra expenses for ourselves that Franklins don’t want to take any accountability for. Honestly shocked by the amount of good reviews as since experiencing this and talking to others who have used Franklins, they have experienced similar issues. I emailed back to a response regarding my complaint 8 days ago and didn’t even receive a confirmation of receipt. Sums up my experience. I was waiting to leave a review to see if they would take any accountability but that seems to not be the case. It’s been 2 months since we completed on our purchase.

Kris W

30 Mar 2026

Kris

Such is the UK Purchasing process, things are never as rapid as anyone would like. However, I have had my fair share of Franklins having used them on 3 occasions over the last few years and would recommend them highly. They are attentive and very thourough in all aspects. Their fee is well placed in the market and good value by comparison of others. Hopefully I wont need help with anymore sales/purchases soon but If I do, I know exactly who would be top of the list! Great job

Jeanne Neh

7 Feb 2026

Jeanne

Thank you to Franklins Solicitors Milton Keynes especially our conveyancing solicitor Emma Sinclair. She went over and above the call of duty working for very fussy and hard to please customers. She never once lost her cool. I'm guess she's pleased this is all over and she got rid of us. We are very pleased with the service received in the end. Thank you

03/03/2026

Hi Jeanne, thank you for taking the time to leave such a kind review. We really appreciate it. We are pleased to hear that Emma went over and above, and that you are very pleased with the service you received. We do hope that you continue to think of Franklins should you need legal services in the future. Many thanks, Bethany

T

8 Dec 2025

A client

Received an absolutely great service from Melita as part of Candice's team in the Northampton branch, getting my house sale through. Melita's response time to emails her general communication was very impressive. I was made fully confident from the first responses from Mel, I was now in safe hands and I could sit back relax knowing they would do everything they could to complete in time for the buyers requested date. From the moment the team took over my file the whole process was very fast and seamless. I cant recommend them enough, you will be in very safe hands. Thanks to Melita and the team!

A representative from Franklins Solicitors LLP responded to this review

17/12/2025

Thank you taking the time to leave these kind words for Melita - it's great to hear that she was responsive, efficient and you knew your matter was in safe hands. Please continue to think of Franklins should you need legal services in the future. Best wishes Rosanna

Clients say

Excellent communication

Very professional

Friendly staff

Responsive team

Knowledgeable advice

Efficient service

Proactive approach

Stress‑reducing support

Good value

Highly recommended

anonymous

1 May 2026

The biggest mistake

Weeks of no communication and risking the whole sale. The most stressful part of buying a house, by far, was dealing with Franklins.

Emily

9 Apr 2025

Reliable and efficient solicitors with a warm and friendly approach

This is the 3rd time I have used Franklins and I feel I can trust them to get the job done without delays. Communication has always been good and although not the cheapest, you get good service for your money.

Robyn

5 Dec 2024

Be very careful of using Franklins for property purchases

Thought Franklins had done an amazing on my property purchase in August 2022. Unfortunately in April 2024 I discovered that the management fee accounts dating back as far as 2017 had not been finalised and all of the adjustments were now my financial responsibility. As my acting solicitor on my purchase it was Franklins responsibility to have found this out and advise me of it pre purchase. As it stands at the moment I am £1300 out of pocket with another 2 years 8 months of adjustments that date prior to my purchase that I will be liable for when the accounts are completed. I have been in contact with Franklins since April and gone through their 8 week complaint process and all I have had back is "they are conacting the sellers solicitor". Appalling!

Christina

15 Oct 2024

House move - extremely slow service. Frustrating is an under statement

We contacted the conveyancing department yesterday regarding issues with my daughter's house move. We live in Australia. Managed to speak to the person responsible for dealing with the move, insisted she send us the information necessary for us to assist with speeding up the matter. This person assured us that she will send documents through via email within a day. It is day 2 and we have not received anything from her. When we spoke to her on the phone from Australia, we were insistence that she acts quickly as this may impact on my daughter's house purchase. Potentially she could lose the purchase after having already waiting for 8 months for Franklins to conduct the purchase. We are totally disappointed and and dissatisfied with the conveyancing team and their attitude with the handling of properties purchase. We are surprised with the number of negative reviews they are still in business. The next stage would be for us to contact the legal ombudsman regarding their practice.

Alastair

6 Feb 2024

Wills & LPAs

We dealt with Shakira , who looked after us while we updated our Wills and put LPAs in place . At all times she was professional , polite , knowledgeable and efficient . I would definitely recommend Franklins and Sharika .

Ian Tutty

26 Jun 2026

Ian

We chose franklins because of their high ratings and we weren’t disappointed, Sobhia and her team were spot on, taking every call and replying to every email. Very knowledgeable and friendly, spot on!

Heather Cassin

26 Jun 2026

Heather

Different people dealing with the account which made it difficult getting up dates .Lucy Toomer polite professional and friendly.

Lyndon Buck

25 Jun 2026

Lyndon

Lyndon Buck

25 Jun 2026

Lyndon

I was very pleased with my solicitor but rarely got to speak to her, being left to deal with 'the team'. Most of the time I felt that I was being told what they thought I wanted to hear. Communications between solicitors was atrocious causing weeks of delays and at one time a member of staff actually lied to me.

Nick Rogers

24 Jun 2026

Nick

Responsive and helpful. All done professionally.

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Franklins Solicitors LLP

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