Franklins Solicitors LLP

Purchased a new house on the Chamberlains Heath development through Bellway, they suggested we used Franklins, they were very poor, from sending out contracts to our old house that we had moved out of to messing up how much stamp duty we should pay and trying to charge for a gifted deposit when the money came from a joint account , eventually moving into our new house to get a fine from HMRC because they didn't pay the stamp duty on time. Yes they will have to pay the fine but its still a ball ache having to explain to HMRC it was our agent who messed up.

I used Franklins for probate . I was surprised by the excellent service and speed of success in obtaining the probate, an excellent job done by Franklins . I went on to use their Conveyancing team to deal with the sale of my inherited house . My solicitor dealing with this process was Sobhia Ayub who was a treasure to work with . She kept me up to date with all the process from start to finish . It was a very speedy process from the start to the completion. If there were any obstacles to jump through Sobhia swiftly dealt with the situation. I would always recommend Sobhia to anyone who wishes to use a solicitor for their house conveyancing. Just a personal not to say " Big Thankyou Sobhia " you really were the best !

Weeks of no communication and risking the whole sale. The most stressful part of buying a house, by far, was dealing with Franklins.

We contacted the conveyancing department yesterday regarding issues with my daughter's house move. We live in Australia. Managed to speak to the person responsible for dealing with the move, insisted she send us the information necessary for us to assist with speeding up the matter. This person assured us that she will send documents through via email within a day. It is day 2 and we have not received anything from her. When we spoke to her on the phone from Australia, we were insistence that she acts quickly as this may impact on my daughter's house purchase. Potentially she could lose the purchase after having already waiting for 8 months for Franklins to conduct the purchase. We are totally disappointed and and dissatisfied with the conveyancing team and their attitude with the handling of properties purchase. We are surprised with the number of negative reviews they are still in business. The next stage would be for us to contact the legal ombudsman regarding their practice.

I found them awfully slow and almost impossible to contact them. We had to delay the exchange for a week due to my solicitor's inability to communicate. I had to chase them number of times during that 3-4 months period, sometimes estate agents had to nudge them. Overall they made the process a lot of stressful.

Really professional and efficient service for my remortgage and equity transfer. Claire was very responsive to emails, provided clear instructions and direction and was very supportive and helpful.

We used Franklins for the purchase of our first home and had a really positive experience throughout. As first-time buyers, we had lots of questions along the way, but everything was explained clearly and the process always felt straightforward. A special thank you to Jack Bradshaw, who was brilliant at keeping us updated and making sure we knew what was happening at each stage. The whole of Scott Wright's team was helpful, friendly and easy to deal with. Thank you to everyone who supported us with our purchase!

Franklins Solicitors were recommended to me by the agent marketing the property I was purchasing. The communication I received from Felicity, Caroline and Georgia was excellent and we completed a week earlier than expected. I would happily use their services again - thank you!

We recently used Franklins Solicitors for both the sale of our flat and the purchase of our new home, with Sobhia Ayub acting for us throughout. Our transaction was certainly not the simplest, particularly on the sale side where a number of leasehold and management-company issues arose along the way. Sobhia dealt with everything professionally and continued working through the various issues to get both transactions successfully over the line. What we particularly appreciated was how approachable and personable Sobhia was. Buying and selling at the same time can be incredibly stressful, and it was reassuring to have someone we could speak to who understood how important the move was to our family. As we got closer to exchange and completion, Sobhia worked hard to make sure everything came together, and ultimately we were able to complete the sale and purchase together and move into our new home. A huge thank you to Sobhia and the team at Franklins for all their work throughout the process. We are now happily settling into our new home and really appreciate everything that went into getting us here. We would happily recommend Sobhia and Franklins to anyone buying or selling a property. 🏡

I had a difficult and complicated conveyancing process when selling my house, and Franklins Solicitors were excellent throughout. They handled matters professionally, kept me informed at every stage, and worked hard to resolve issues as they arose. Their clear communication and persistence helped make a stressful process far more manageable. I’m very grateful for their support and would happily recommend Scott, Fliss, and the rest of the team at Franklins!