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Franklins Solicitors LLP

4.9 | 38 Reviews 38 Reviews | Writing a Codicil
2,320 Total Company Reviews info icon Writing a Codicil | info icon 2,320 Total Company Reviews Writing a Codicil | info icon 2,320 Total Company Reviews

Ashton House, 3rd Floor, 409 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH

Accepting new clients

Ashton House, 3rd Floor, 409 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 572644

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Franklins Solicitors LLP |

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Franklins Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Franklins Solicitors LLP are accredited by

The Law Society accreditation awarded to Franklins Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Franklins Solicitors LLP

Description

Our experienced solicitors are dedicated to providing expert and effective legal advice to individuals and businesses. We set our own standards above and beyond what is expected within the legal profession and hold to the belief that excellence is not an exception, but routine in dealing with every client and their individual needs. We take the time to understand you and your needs to provide clear and concise advice. We have offices in Milton Keynes and Northampton and offer the following legal services: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. Franklins the legal service for you and for business.

Rankings by area of expertise

The rankings below show the areas of expertise that Franklins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Franklins Solicitors LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
91%
Value for
Money
8% above
national average
91%
Success
Rate
9% above
national average
91%
Would
Recommend
10% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Franklins Solicitors LLP are accredited by

The Law Society accreditation awarded to Franklins Solicitors LLP
Conveyancing Quality Scheme accreditation awarded to Franklins Solicitors LLP

Description

Our experienced solicitors are dedicated to providing expert and effective legal advice to individuals and businesses. We set our own standards above and beyond what is expected within the legal profession and hold to the belief that excellence is not an exception, but routine in dealing with every client and their individual needs. We take the time to understand you and your needs to provide clear and concise advice. We have offices in Milton Keynes and Northampton and offer the following legal services: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. Franklins the legal service for you and for business.

Rankings by area of expertise

The rankings below show the areas of expertise that Franklins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Zina Wilkins

Zina Wilkins

Zina

"We have used Franklins a number of times and can't fault the professionalism and service received. They are incredibly detailing, calm and clear with their communication and completely trustworthy. I couldn't recommend more highly!"

Meet the team of Franklins Solicitors LLP

Meet the team of Franklins Solicitors LLP

Contact & Locations - Franklins Solicitors LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Ashton House, 3rd Floor, 409 Silbury Boulevard, Milton Keynes, Buckinghamshire, MK9 2AH

Reviews

4.9 /5 38 Reviews
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Star rating
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Rating

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Clients say

What clients say about Franklins Solicitors LLP

Clients praise the firm for strong conveyancing, wills, probate, employment and corporate expertise, with efficient, knowledgeable and proactive handling of property transactions and legal matters. Reviewers highlight clear, timely communication, thoroughness, and good value. Soft skills valued include professionalism, calmness, empathy, patience, trustworthiness and approachability; clients commend staff for being supportive, responsive, reassuring and tenacious in pushing matters to completion.

Excellent communication
Very professional
Helpful staff
Knowledgeable team
Responsive service
Calm reassuring
Efficient process
Trustworthy advice
Friendly approach
Great value

ReviewSolicitors Review List

Profile image of Derek B

Derek B

Housing & Property

Excellent service

I used Franklins for probate . I was surprised by the excellent service and speed of success in obtaining the probate, an excellent job done by Franklins . I went on to use their Conveyancing team to deal with the sale of my inherited house . My solicitor dealing with this process was Sobhia Ayub who was a treasure to work with . She kept me up to date with all the process from start to finish . It was a very speedy process from the start to the completion. If there were any obstacles to jump through Sobhia swiftly dealt with the situation. I would always recommend Sobhia to anyone who wishes to use a solicitor for their house conveyancing. Just a personal not to say " Big Thankyou Sobhia " you really were the best !

0
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Alastair

Wills & LPAs

We dealt with Shakira , who looked after us while we updated our Wills and put LPAs in place . At all times she was professional , polite , knowledgeable and efficient . I would definitely recommend Franklins and Sharika .

0
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Sophie

Wills, Trusts & Probate

Will service

The staff were helpful, friendly, knowledgeable and very efficient throughout the process. I would definitely recommend them to others.

0
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Liza

Wills, Trusts & Probate

Professionalism and a first class service

I needed help with writing my will, Laura listened to my wishes and helped guide me through the legal aspects. She did this with sensitivity and empathy.

0
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Kay

Wills, Trusts & Probate

Probate Service

Adam and his team provided an excellent professional service carrying out the probate for my late mother's estate and took a great deal of pressure from me. Would highly recommend.

0
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Other Reviews

Profile image of Paul Newsome

Paul Newsome

Paul

We recently had our wills written at Franklins and we had the pleasure of being assisted by Katie Swift. Katie was very professional and extremley helpful in guiding us through the process. Katie was very clear about the fees and also in explaining in detail on the contents of the wills in simple terms. The whole process was completed easily and quickly. We would highly recommend the services of Katie Swift

0
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Georgina Southward-Stokes

Georgina

Katie was so helpful and supportive throughout the process of my Dad's will. We were doing this under stressful and emotional circumstances and Katie made sure that we had the calmest and least stressful experience. Thank you

0
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Ollie Storey

Ollie

I had used Franklins since 2020, after a sudden death in the family meant I wanted to protect my new estate. The member of the family that died used Franklins so I thought if it was good enough for them, it'd be plenty for me. Although I only had two wills written up and used Franklins for a potential property purchase that eventually fell through, I always felt at ease with them and recommended them to anyone when relevant. However, that changed when it came to voiding the wills I had made and asking for them back, I was very disappointed to be told there was an apparent fee to retrieve them from storage when in fact, I was told my payments covered everything when I had them first drafted. When I raised this, they suddenly waived the fee. I then had to persistently ask why they tried to charge me, they wouldn't acknowledge my question until I refused to answer theirs. I eventually got my wills back, but the experience has left a very bad taste in my mouth. I'll be using another solicitor when I draft a new will.

Hi Ollie, Thank you for taking the time to share your feedback and for having trusted Franklins over a number of years for your legal matters. We are pleased to hear that your previous experiences with our team left you feeling at ease and confident in recommending our services to others. However, we are sorry to learn that you were disappointed by your more recent experience regarding the return of your Wills. As outlined in our terms of business, an administration fee may apply when retrieving documents from storage. However, on this occasion, the fee was waived as a gesture of goodwill. We regret that this was not communicated in a way that met your expectations. Client experience is very important to us and feedback such as this helps us review how we communicate our processes in the future. We are pleased the matter was ultimately resolved and we wish you all the best moving forward. Kind regards Rosanna

0
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Dev Rama

Dev

Franklins were able to accommodate emergency will and LPa at short notice due to a sudden medical condition. Katie in particular explained everything clearly, and produced documents quickly for us to sign.i would not hesitate to recommend them.

Thank you for taking the time to leave a review. We really appreciate it. We are pleased to hear that Katie explained everything clearly and that you wouldn't hesitate to recommend. We do hope that you continue to think of Franklins should you ever need legal advice in the future. Many thanks, Bethany

0
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David Gibson

David

Eddie and Tayla efficiently managed the making of new wills for myself and my partner.

Thank you for taking the time to leave a review. We really appreciate it. We are pleased to hear that Eddie and Tayla managed things efficiently. We do hope that you continue to think of Franklins should you ever need legal advice in the future. Many thanks, Bethany

0
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Reviews

4.6 /5 2320 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Franklins Solicitors LLP

Clients praise the firm for strong conveyancing, wills, probate, employment and corporate expertise, with efficient, knowledgeable and proactive handling of property transactions and legal matters. Reviewers highlight clear, timely communication, thoroughness, and good value. Soft skills valued include professionalism, calmness, empathy, patience, trustworthiness and approachability; clients commend staff for being supportive, responsive, reassuring and tenacious in pushing matters to completion.

Excellent communication
Very professional
Helpful staff
Knowledgeable team
Responsive service
Calm reassuring
Efficient process
Trustworthy advice
Friendly approach
Great value

ReviewSolicitors Review List

Profile image of Derek B

Derek B

Housing & Property

Excellent service

I used Franklins for probate . I was surprised by the excellent service and speed of success in obtaining the probate, an excellent job done by Franklins . I went on to use their Conveyancing team to deal with the sale of my inherited house . My solicitor dealing with this process was Sobhia Ayub who was a treasure to work with . She kept me up to date with all the process from start to finish . It was a very speedy process from the start to the completion. If there were any obstacles to jump through Sobhia swiftly dealt with the situation. I would always recommend Sobhia to anyone who wishes to use a solicitor for their house conveyancing. Just a personal not to say " Big Thankyou Sobhia " you really were the best !

0
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Profile image of anonymous

anonymous

The biggest mistake

Weeks of no communication and risking the whole sale. The most stressful part of buying a house, by far, was dealing with Franklins.

2
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Profile image of Emily

Emily

Reliable and efficient solicitors with a warm and friendly approach

This is the 3rd time I have used Franklins and I feel I can trust them to get the job done without delays. Communication has always been good and although not the cheapest, you get good service for your money.

0
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Robyn

Be very careful of using Franklins for property purchases

Thought Franklins had done an amazing on my property purchase in August 2022. Unfortunately in April 2024 I discovered that the management fee accounts dating back as far as 2017 had not been finalised and all of the adjustments were now my financial responsibility. As my acting solicitor on my purchase it was Franklins responsibility to have found this out and advise me of it pre purchase. As it stands at the moment I am £1300 out of pocket with another 2 years 8 months of adjustments that date prior to my purchase that I will be liable for when the accounts are completed. I have been in contact with Franklins since April and gone through their 8 week complaint process and all I have had back is "they are conacting the sellers solicitor". Appalling!

2
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Christina

House move - extremely slow service. Frustrating is an under statement

We contacted the conveyancing department yesterday regarding issues with my daughter's house move. We live in Australia. Managed to speak to the person responsible for dealing with the move, insisted she send us the information necessary for us to assist with speeding up the matter. This person assured us that she will send documents through via email within a day. It is day 2 and we have not received anything from her. When we spoke to her on the phone from Australia, we were insistence that she acts quickly as this may impact on my daughter's house purchase. Potentially she could lose the purchase after having already waiting for 8 months for Franklins to conduct the purchase. We are totally disappointed and and dissatisfied with the conveyancing team and their attitude with the handling of properties purchase. We are surprised with the number of negative reviews they are still in business. The next stage would be for us to contact the legal ombudsman regarding their practice.

4
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Other Reviews

Profile image of Rebecka Mason

Rebecka Mason

Rebecka

I had an excellent experience working with Georgia Harris at Franklins Solicitors. She was professional, knowledgeable, and explained everything clearly throughout the process. Her communication and support made my situation feel straightforward and manageable. I would happily work with Georgia again in the future and would highly recommend her.

0
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Mohit kumar

Mohit

We had an excellent experience with Lauren and the team at Franklins. Our purchase wasn't straightforward, with a price discrepancy on the transfer deed, outstanding enquiries, an indemnity policy, and even a chain on completion day. Throughout the process, Lauren and her team handled every issue calmly, professionally, and with complete clarity. Communication was excellent from start to finish. We were kept informed at every stage, everything was explained clearly, and despite the complications, completion went through without a hitch. We couldn't have asked for a better service. Thank you, Lauren and the team, for making what could have been a very stressful process feel so well managed. We would recommend Lauren and Franklins without hesitation.

Thank you for taking the time to leave such a kind review. We really appreciate it. We are delighted to hear that you had an excellent experience with Lauren and team and that they were professional, communicated well and explained things clearly. We do hope that you continue to think of Franklins should you need legal support in the future. Kind regards, Bethany

0
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Jeremy Cull

Jeremy

Outstanding service from Lee Holmes and his team

Thank you for taking the time to leave such a kind review. We really appreciate it. We are delighted to hear that you received an outstanding experience from Lee and his team. We do hope that you continue to think of Franklins should you need legal support in the future. Kind regards, Bethany

0
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Rachel Lawton

Housing & Property

Rachel

Franklin’s Solicitors have helped us both with our house purchase and paying off the help to buy just recently and their service is second to none. They handled everything smoothly & were a pleasure to work with. Thank you

0
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Profile image of Zina Wilkins

Zina Wilkins

Zina

We have used Franklins a number of times and can't fault the professionalism and service received. They are incredibly detailing, calm and clear with their communication and completely trustworthy. I couldn't recommend more highly!

Thank you for taking the time to leave such a kind review. We really appreciate it. We are pleased to hear that you couldn't recommend us more highly, and that the team were professional and communicated well. We do hope that you continue to think of Franklins should you need legal support in the future. Kind regards, Bethany

0
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