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Tilly Bailey & Irvine LLP

4.7 | 83 Reviews 83 Reviews | Commercial Property
1,363 Total Company Reviews info icon Commercial Property | info icon 1,363 Total Company Reviews Commercial Property | info icon 1,363 Total Company Reviews

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Accepting new clients

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439536

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
Value for money: 93%
95%
Success
Rate
Satisfied with outcome: 95%
94%
Would
Recommend
Would recommend to friends and family: 94%
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
Value for money: 89%
6% above
national average
91%
Success
Rate
Satisfied with outcome: 91%
9% above
national average
90%
Would
Recommend
Would recommend to friends and family: 90%
9% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Reviews

4.7 /5 83 Reviews
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Rating

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Clients say

What clients say about Tilly Bailey & Irvine LLP

Clients consistently praise the firm for conveyancing expertise across house purchases, sales, remortgages and related property transactions, including support for first time buyers and complex or time pressured matters. Reviews also highlight experience with wills, powers of attorney, probate, divorce and selected dispute work. Clients value the team’s prompt communication, clear explanations, regular updates, efficiency and attention to detail. The firm is also seen as professional, courteous, approachable, patient and reassuring, with staff who are supportive, proactive and willing to go the extra mile to reduce stress and keep matters moving smoothly.

Speedy updates
Helpful guidance
Professional service
Clear communication
Efficient handling
Friendly approach
Prompt responses
Supportive team
Thorough advice
Stress free

ReviewSolicitors Review List

Profile image of Katie & Joe

Katie & Joe

Housing & Property

Astounding service

We couldn’t recommend Bethany Smith highly enough. Throughout what turned out to be quite a complex purchase, we were kept extremely well informed at every stage and always felt that we understood exactly where things stood. Bethany was incredibly thorough throughout the whole process and took the time to explain everything clearly, particularly when more complicated issues arose. We really appreciated how understanding, patient and reassuring she was, while still making sure that everything was properly investigated and dealt with before we proceeded. We are extremely grateful to Bethany for all of her hard work and would absolutely recommend her.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

1
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Nickesha

Housing & Property

Smooth transition

Denise was absolutely amazing throughout my remortgage process. She made everything so straightforward, and the whole transaction was completed smoothly from start to finish. Her communication was excellent she kept me updated every step of the way, responded promptly to any questions, and made the entire experience stress free. I couldn't have asked for a better person and would highly recommend Denise to anyone looking for a professional, efficient, and reliable service. Thank you again for all your help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

0
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Emma Piasecki

Verified
Housing & Property

Excellent service - highly recommend Eve Graham and her team

Eve Graham is excellent - she is professional, courteous and incredibly efficient. Eve ensured that a recent sale progressed quickly, completed as soon as possible and she kept me informed throughout. I highly recommend Eve.

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Charlie Thubron

Verified
Housing & Property

Excellent service- Hartlepool branch

Tilly Bailey & Irvine LLP were amazing throughout the process of helping me get my mortgage by completing all the legal side of things very quickly and efficiently. The team were always willing to help, special thankyou to Kelly for her great service as this process can be stressful but this solicitor firm made us feel at ease.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Faith Ebengho

Verified
Housing & Property

Mortgage

Excellent experience working with Lucy Levoir and her legal team. They handled my mortgage and possessions paperwork with the utmost professionalism. Communication was fantastic throughout the entire process, and they always too the time to answer my questions. I couldn't have asked for a better team to represent me."

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Lucy and the team who will be very pleased to hear this!

0
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Other Reviews

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Matt Stanhope

Housing & Property

Matt

I worked with Alison, Meg and Chris and the rest of the conveyancing team 4. I found my emails and phone calls with them extremeley helpful and they were able to settle my worries and nerves especially when waiting for the buyers side to get what they needed to in order. When I requested chasing or information they were straight onto it and really appreciate the work and effort they put in to ensure everything we could control was and so we were ahead of the process where we could be

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Nazir Ahmed

Housing & Property

Nazir

It was always a pleasure to speak to Sabrina, she was always kind and understanding. It was my first purchase and didn’t know a lot of things and she was always happy to help. 10 out of 10 would recommended, Rukhsar ☺️

Thanks for the 5 star review ! We're glad that Sabrina was able to help you, and made your first purchase much easier. We'll be sure to pass your feedback onto Sabrina, and the entire team. Thanks again!

0
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Nick Dobb

Housing & Property

Nick

Good handling of my sales conveyancing by Jessica and her team - responsive and professional. (Booked through Sharman Quinney.)

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jessica and the team who will be very pleased to hear this!

0
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Emma Taylor

Emma

Michelle Collins’ Team based at the Hartlepool Office were fantastic with both the purchase and sale of our homes. The sale took a bit longer than expected and they’ve been brilliant. Always available at the end of the phone with a happy reception and quick response. I would recommend Michelle Collins’ Team based at the Hartlepool Office in a heartbeat.

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Michelle and the team who will be very pleased to hear this!

0
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John

Housing & Property

John

The sale of our property was dealt with in a very professional and expedient manner. The whole process was virtually seamless and we were kept updated throughout.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thanks for this 5 star review John. We're delighted to hear about the experience you had with our conveyancing team. We'll pass your comments onto the department!

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Reviews

4.5 /5 1363 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

Clients consistently praise the firm for conveyancing expertise across house purchases, sales, remortgages and related property transactions, including support for first time buyers and complex or time pressured matters. Reviews also highlight experience with wills, powers of attorney, probate, divorce and selected dispute work. Clients value the team’s prompt communication, clear explanations, regular updates, efficiency and attention to detail. The firm is also seen as professional, courteous, approachable, patient and reassuring, with staff who are supportive, proactive and willing to go the extra mile to reduce stress and keep matters moving smoothly.

Speedy updates
Helpful guidance
Professional service
Clear communication
Efficient handling
Friendly approach
Prompt responses
Supportive team
Thorough advice
Stress free

ReviewSolicitors Review List

Profile image of Debra Simpson

Debra Simpson

Verified
Housing & Property

Efficient and friendly service !

We have sold a property and the information we have received from the solicitor has been helpful and efficient throughout. Working with us to make it a painless transaction.

0
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anonymous

Purchase of land

Fantastic service from start to finish, than you so much. Highly recommended.

0
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Laiba and Ammaar

Verified
Housing & Property

Incredible work from Leanne Scott’s team here at TBI

We had a brilliant experience with Tilly Bailey & Irvine when buying our first home. Throughout the process, the team were helpful, professional and quick to respond to our questions. We really appreciated the clear communication and being kept updated, which made such a big milestone feel much less stressful. Thank you to our solicitor and everyone involved for all your hard work and support in getting us to completion. We’re so grateful and would highly recommend Tilly Bailey & Irvine to anyone buying a home!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Leanne and the team who will be very pleased to hear this!

0
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Cristian J

Verified
Housing & Property

Selling and buying a house

Perfect, Really good service overall when we sold our house and brough a new house , everything went smooth and they provided the right answers every time we called them , they support with chasing the other solicitors as well when needed. We had a really good experience

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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EstherM

Housing & Property

Would not recommend

Tilly Bailey and Irvine have been dealing with my house move for a little over a year now. At the beginning of proceedings I found them to be quick to reply and helpful, but over the last 6 months they have been very poor. Not replying to emails, not acting in a timely manner and giving what turned out to be inaccurate advice and guidence about our case. Our case is ongoing, we complained on the 30th and again on the 9th and have had no response at all from either. Would not recommend at all, I wish we'd gone with someone else.

A representative from Tilly Bailey & Irvine LLP responded to this review

We apologise that you haven’t experienced the high level of customer service that we pride ourselves upon. We would be grateful if you could contact us with your details so we can discuss this matter with the team involved. Thank you for taking the time to leave us your feedback.

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Other Reviews

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Nicky Turnbull

Housing & Property

Nicky

Bethney smith worked hard and kept us up to speedy on our sale of property, thanking her for an easy process

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Bethany and the team who will be very pleased to hear this!

0
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Aron Davies

Housing & Property

Aron

Recently remortgaged and used Tilly Bailey Irvine. I thought they were brilliant, everything done remotely and was really easy and straight forward. I was in regular contact with Denise who was so helpful throughout and made the transaction effortless for me. 10/10 service.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

0
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Matthew Massey

Housing & Property

Matthew

Alison, Meg and Christopher from conveyancing team 4 made my experience of moving such a pleasure. After a not so nice move with another solicitors a few years ago I was dreading it. Working around the clock to get things done and all of them lovely people. I never want to move again but if I do I will 100% be using this team. I wish every one of them well in life and wish all of the the best. Much love ❤️

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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paul redhead

Housing & Property

paul

Maria Northrop at Stockton office dealt with our recent sale. Totally professional and courteous from beginning to end. Fee was very competitive. (Always a plus point)!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

0
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Callum Owens

Housing & Property

Callum

Denise at Tilley Bailey & Irvine was very prompt and clear with her responses, she was very helpful in the remortgage process and was easy to deal with. Highly recommend Tilly Bailey & Irvine to anyone.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Denise and the team who will be very pleased to hear this!

0
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