Tilly Bailey & Irvine LLP logo

Tilly Bailey & Irvine LLP

5.0 | 21 Reviews 21 Reviews | Personal Injury
1,284 Total Company Reviews info icon Personal Injury | info icon 1,284 Total Company Reviews Personal Injury | info icon 1,284 Total Company Reviews

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Accepting new clients

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439536

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Reviews

5.0 /5 21 Reviews
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Rating

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Clients say

What clients say about Tilly Bailey & Irvine LLP

Clients praise the firm for strong conveyancing, remortgage, probate, family and court expertise, plus effective handling of complex or time‑sensitive transactions. Reviews highlight professionalism, efficiency, attention to detail and reliable case progression. Valued soft skills include clear, prompt communication, responsiveness, empathy, patience and reassurance; teams are described as friendly, approachable, proactive and supportive, often going above and beyond to reduce stress and achieve positive outcomes.

professional
clear communication
responsive
efficient
knowledgeable
friendly
supportive
proactive
compassionate
reliable

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

TBI

I dealt with Rachael Lee she was the best solicitor I have ever dealt with and all my future works will go through her. We had an awkward situation with a purchase she dealt with it brilliantly. She made a difficult situation seem easy and explained everything in easy ways to understand.I couldn’t reccomend them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

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anonymous

Verified
Housing & Property

Divorce

Jessica at TBI gave exceptional advice and held my hand through a very difficult and emotional experience. I cannot thank her enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us and Jessica was able to support you throughout. I will pass your comments over to Jessica and the team who will be very pleased to hear this!

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Mr Gurung

Verified
Housing & Property

Thank you, Rachael, for your outstanding service

I had the pleasure of working with Rachael Lee at Tilly Bailey & Irvine Solicitors, and I cannot recommend her highly enough. Rachael was incredibly professional, efficient, and approachable throughout the entire process. Her clear communication and attention to detail made everything smooth and stress-free. She was always available to answer my questions and took the time to explain everything in a way that was easy to understand. Her dedication and expertise truly stood out, and I felt supported and confident every step of the way. Thank you, Rachael, for your outstanding service and for going above and beyond—I wouldn’t hesitate to recommend you to anyone needing legal support.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team!

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Dale

Personal Injury

Henna khan dealt with my accident at work

Couldn't recommend TBI any more than possible . They made the whole process easy and simple with every question I asked it was responded promptly and professionally. My solicitor was henna khan Hartlepool / Cleveland. She kept my in the loop through every step of my claim . Would totally recommend

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Henna and the team!

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Dean

Personal Injury

Defence of Fundamental Dishonesty allegation

I was let down by a previous solicitor recommended to me by my insurance company after a road traffic collision. Through negligence on various parties behalf I was accused of Fundamental Dishonesty and threatened with court action from an insurance company. Kay from the Hartlepool office looked at my case and appointed a barrister to represent us in court. We won our case and the accusations dropped. Kay also retrieved any costs owed to us from the other insurance company. I cannot thank Kay and TBI enough for the help and support I was given during this very stressful time.

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this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a lovely review. We are delighted that you had a good experience with us. I will pass your comments over to Kay and the team.

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Other Reviews

Profile image of Jon Gowdy

Jon Gowdy

Housing & Property

Jon

TBI helped my partner and I transition through our recent property move. The team helped us navigate through the required legal paperwork to get us to completion of sale our our property and purchase of our own house. They kept us at ease and informed when we were unsure.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Ann Brown

Ann

Absolutely fantastic service from Tilly Bailey & Irvine Solicitors especially from Francis, & Kelly who were very thorough, helpful and professional. Thank you!

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Gill

Personal Injury

Gill

I would like to thank Adrianne Harris of Tilly Bailey & Irvine for dealing with my accident claim so thoroughly and the appointments to see various medical consultants and gain written information and advice to go forward with my claim which has now concluded successfully. Thank you G Smith

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Adrienne and the team!

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Miriam

Housing & Property

Miriam

Highly recommend TBI solicitors. Very professional, reply to emails/phone calls quickly. Thank you to all the members of the team who helped with the sale of our flat (in particular, Lucy, Tamara and Frankie). Would definitely use again if needed.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team!

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Barry

Personal Injury

Barry

Superb service and attention from the company. Communication was first class. Couldn't fault it. With a special Mention for Adrienne. Perfect customer relationship. Thank you.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Adrienne and the team!

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Reviews

4.5 /5 1284 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

Clients praise the firm for strong conveyancing, remortgage, probate, family and court expertise, plus effective handling of complex or time‑sensitive transactions. Reviews highlight professionalism, efficiency, attention to detail and reliable case progression. Valued soft skills include clear, prompt communication, responsiveness, empathy, patience and reassurance; teams are described as friendly, approachable, proactive and supportive, often going above and beyond to reduce stress and achieve positive outcomes.

professional
clear communication
responsive
efficient
knowledgeable
friendly
supportive
proactive
compassionate
reliable

ReviewSolicitors Review List

Profile image of C Hoyle

C Hoyle

Verified
Housing & Property

Brilliant Solicitors

We used these solicitors through our estate agents as we hadn’t been overly impressed over the years with local solicitors. Tilly Bailey and Irvine were professional throughout with a special thank you to the Solicitor Rachael Lee who was outstanding even when our buyers announced they wanted to complete in the next two weeks. From start to finish the sale took 8 weeks and I cannot thank them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

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Liam Carter

Verified
Housing & Property

Professional, no problems.

Everything went great and the communication was spot on, would definitely recommend.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Anonymous

Verified
Housing & Property

Good purchasing experience

Was a pleasure dealing with Jess and her team for my house purchase. I'm happy with the detailed documentation I got, and received prompt responses to my inquiries.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jessica and the team who will be very pleased to hear this!

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Tamsin Ryan

Verified
Housing & Property

Kelly and Frankie are awesome 🤩

Kelly and Frankie have guided me through a very tough conveyancing process. They kept me up to date at every juncture and gave useful and practical advice when I hit bumps in the road. Friendly, down to earth and pragmatic. I would not hesitate to recommend them. Thank you both so much ❤️

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Kelly, Frankie, and the team who will be very pleased to hear this!

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Samia Laskar

Verified
Housing & Property

Excellent

I purchased a house through Kelly Levoir's team based in Stockton Office and they did an excellent job. Everything goes very smooth and fast. Keep up the good work.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Kelly and the team who will be very pleased to hear this!

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Other Reviews

Profile image of Jill Butler

Jill Butler

Housing & Property

Jill

We have recently used Maria Northrop's team from TBI conveyancing Stockton office for the sale of my son's property. There were a few issues with the buyer which caused a few concerns, but Maria and her team especially Laura and Kelly were always helpful, courteous and polite during any transaction. They are currently handling the purchase of my son's new property and I would highly recommend them for any conveyancing support. Thank you for all your help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maria and the team who will be very pleased to hear this!

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Samia Ahmed

Housing & Property

Samia

So happy with Kelly Levoir's team based in stockton office. Satisfied .

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Kelly and the team who will be very pleased to hear this!

0
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Jon Walker

Corporate Law

Jon

I'd like to thank Jonathan Fletcher of TBI Wynyard for helping us avoid an elaborate scam involving a trademark. Jonathan's prompt and professional approach provided reassurance and stopped us making a potentially costly mistake.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Jonathan and the team who will be very pleased to hear this!

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Nazir Ahmed

Housing & Property

Nazir

It was always a pleasure to speak to Sabrina, she was always kind and understanding. It was my first purchase and didn’t know a lot of things and she was always happy to help. 10 out of 10 would recommended, Rukhsar ☺️

Thanks for the 5 star review ! We're glad that Sabrina was able to help you, and made your first purchase much easier. We'll be sure to pass your feedback onto Sabrina, and the entire team. Thanks again!

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Profile image of Jon Gowdy

Jon Gowdy

Housing & Property

Jon

TBI helped my partner and I transition through our recent property move. The team helped us navigate through the required legal paperwork to get us to completion of sale our our property and purchase of our own house. They kept us at ease and informed when we were unsure.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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