Tilly Bailey & Irvine LLP logo

Tilly Bailey & Irvine LLP

4.6 | 69 Reviews 69 Reviews | Personal Injury
1,311 Total Company Reviews info icon Personal Injury | info icon 1,311 Total Company Reviews Personal Injury | info icon 1,311 Total Company Reviews

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Accepting new clients

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439536

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
91%
Success
Rate
91%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard, Sunderland and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

York Chambers, York Road, Hartlepool, Cleveland, TS26 9DP

Reviews

4.6 /5 69 Reviews
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Rating

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Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, mortgages, remortgages, probate, family and court-related matters, demonstrating strong technical expertise and efficient case handling. Clients praise clear, timely communication, proactive case management, attention to detail and speedy progress. Valued soft skills include professionalism, patience, friendliness, empathy and approachability; teams are described as supportive, calm under pressure, responsive and reassuring, making stressful transactions smoother and providing trust and confidence throughout.

Clear communication
Responsive team
Professional service
Helpful guidance
Efficient process
Friendly staff
Proactive support
Kept informed
Stress‑relieving
Knowledgeable advisors

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Verified
Housing & Property

Would Highly Recommend TBI

5 STARS My solicitor communicated well and took any stress out of the buying process. If I had any questions Maddison Hunter responded in a timely manner. The work was done efficiently. she was excellent at chasing the other parties and moving things along. I am very happy with TBI and would recommend them.

Legal experts tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maddison and the team who will be very pleased to hear this!

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Anonymous

Verified
Housing & Property

TBI

I dealt with Rachael Lee she was the best solicitor I have ever dealt with and all my future works will go through her. We had an awkward situation with a purchase she dealt with it brilliantly. She made a difficult situation seem easy and explained everything in easy ways to understand.I couldn’t reccomend them enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team who will be very pleased to hear this!

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anonymous

Verified
Housing & Property

Divorce

Jessica at TBI gave exceptional advice and held my hand through a very difficult and emotional experience. I cannot thank her enough.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us and Jessica was able to support you throughout. I will pass your comments over to Jessica and the team who will be very pleased to hear this!

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Mr Gurung

Verified
Housing & Property

Thank you, Rachael, for your outstanding service

I had the pleasure of working with Rachael Lee at Tilly Bailey & Irvine Solicitors, and I cannot recommend her highly enough. Rachael was incredibly professional, efficient, and approachable throughout the entire process. Her clear communication and attention to detail made everything smooth and stress-free. She was always available to answer my questions and took the time to explain everything in a way that was easy to understand. Her dedication and expertise truly stood out, and I felt supported and confident every step of the way. Thank you, Rachael, for your outstanding service and for going above and beyond—I wouldn’t hesitate to recommend you to anyone needing legal support.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Rachael and the team!

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Dale

Personal Injury

Henna khan dealt with my accident at work

Couldn't recommend TBI any more than possible . They made the whole process easy and simple with every question I asked it was responded promptly and professionally. My solicitor was henna khan Hartlepool / Cleveland. She kept my in the loop through every step of my claim . Would totally recommend

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Henna and the team!

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Other Reviews

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Rachael Oliver

Rachael

Highly reccommend Tilly, Bailey and Irvine. My solicitor was excellent, responsive, communicated well. You are really in good hands with TBI.

Thanks for this 5 star review Rachael. We'll pass this onto our entire team of solicitors, in all branches across including Hartlepool, Stockton and as far as Sunderland. They'll be over the moon to hear about how happy you were with the legal help you received. Thank you!

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Keith Cooke

Keith

Looked after me for my Asbestos claim first class service kept me informed right to a successful ending

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Jon Gowdy

Housing & Property

Jon

TBI helped my partner and I transition through our recent property move. The team helped us navigate through the required legal paperwork to get us to completion of sale our our property and purchase of our own house. They kept us at ease and informed when we were unsure.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Ann Brown

Ann

Absolutely fantastic service from Tilly Bailey & Irvine Solicitors especially from Francis, & Kelly who were very thorough, helpful and professional. Thank you!

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Gill

Personal Injury

Gill

I would like to thank Adrianne Harris of Tilly Bailey & Irvine for dealing with my accident claim so thoroughly and the appointments to see various medical consultants and gain written information and advice to go forward with my claim which has now concluded successfully. Thank you G Smith

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Adrienne and the team!

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Reviews

4.5 /5 1311 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, mortgages, remortgages, probate, family and court-related matters, demonstrating strong technical expertise and efficient case handling. Clients praise clear, timely communication, proactive case management, attention to detail and speedy progress. Valued soft skills include professionalism, patience, friendliness, empathy and approachability; teams are described as supportive, calm under pressure, responsive and reassuring, making stressful transactions smoother and providing trust and confidence throughout.

Clear communication
Responsive team
Professional service
Helpful guidance
Efficient process
Friendly staff
Proactive support
Kept informed
Stress‑relieving
Knowledgeable advisors

ReviewSolicitors Review List

Profile image of TOBY J

TOBY J

Verified
Housing & Property

House sale and purchase

Easy to contact, explained every question, always available

Legal experts tagged in
this review

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Mrs K Williams

Verified

House sale

Very pleased with the service received from Kelly Levoir’s team at the Stockton office. Frankie kept a cool head in a tricky transaction. Would use them again.

0
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Stephen gowland

Verified
Housing & Property

Guided us through a sale and purchase

Not a simple purchase, but dealt with effectively and professionally by Chelsea Bailes, Lucy and Frances. Always friendly when speaking to them and easy to get hold of them in the Stockton office. Thanks again for helping us secure our dream home.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Profile image of anonymous

anonymous

Verified
Housing & Property

Would Highly Recommend TBI

5 STARS My solicitor communicated well and took any stress out of the buying process. If I had any questions Maddison Hunter responded in a timely manner. The work was done efficiently. she was excellent at chasing the other parties and moving things along. I am very happy with TBI and would recommend them.

Legal experts tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maddison and the team who will be very pleased to hear this!

0
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Margaret G Neale

Verified
Housing & Property

Very Professional Service which covered all areas of house purchase and selling

Very Professional service which covered all areas of house purchase and selling. Information was easy to understand and any queries were dealt with quickly and efficiently

Legal experts tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

0
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Other Reviews

Profile image of Vicky Macdonald

Vicky Macdonald

Vicky

Michelle Collins’ Team, based at the Hartlepool Office, supported us with both the purchase and sale of properties recently and we truly could not thank them enough for their expertp

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cosmin galea

cosmin

⭐⭐⭐⭐⭐ I would highly recommend Tilly Bailey & Irvine LLP for conveyancing. I recently used their services for the purchase of my new home, and I was extremely happy with the support and professionalism I received throughout the whole process. A special thank you to Julie Brightman and Michelle Collins for their hard work, patience, clear communication and guidance. Buying a property can be a stressful experience, especially when there are many checks and deadlines involved, but they helped make the process much smoother and kept everything on track until completion. I really appreciate the time and effort they put into my case and I would happily recommend Tilly Bailey & Irvine LLP to anyone looking for a professional and reliable conveyancing team. Thank you again for your excellent service.

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Laurence Wharton

Housing & Property

Laurence

I think solicitors tend to get a bad rep when it comes to buying & selling houses, but I could not recommend TBI highly enough, they have been so quick to respond to enquiries and were always on the end of the phone, everything was turned around in good time. Sophie and Rebecca have been great, thank you!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Jonathan Peebles

Jonathan

Fantastic Maddison kept me informed every step of the way brilliant service highly recommend thank you

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maddison and the team who will be very pleased to hear this!

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Emma Baker

Housing & Property

Emma

Chelsea Bailes’ team helped us through buying our first house. Everything went better than we hoped and we are very grateful to everyone at TBI for all their help.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Chelsea and the team who will be very pleased to hear this!

0
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