Tilly Bailey & Irvine LLP logo

Tilly Bailey & Irvine LLP

4.8 | 23 Reviews 23 Reviews | Personal Injury
1,314 Total Company Reviews info icon Personal Injury | info icon 1,314 Total Company Reviews Personal Injury | info icon 1,314 Total Company Reviews

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Accepting new clients

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 439541

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Tilly Bailey & Irvine LLP |

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Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Tilly Bailey & Irvine LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
6% above
national average
91%
Success
Rate
9% above
national average
89%
Would
Recommend
8% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Tilly Bailey & Irvine LLP are accredited by

Children Law accreditation awarded to Tilly Bailey & Irvine LLP
Criminal Litigation accreditation awarded to Tilly Bailey & Irvine LLP
Personal Injury accreditation awarded to Tilly Bailey & Irvine LLP

Description

The largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. Get strength on your side.

Rankings by area of expertise

The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Tilly Bailey & Irvine LLP

Meet the team of Tilly Bailey & Irvine LLP

Contact & Locations - Tilly Bailey & Irvine LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

8 Newgate, Barnard Castle, Co Durham, DL12 8NG

Reviews

4.8 /5 23 Reviews
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Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, mortgages, remortgages, probate, family and court-related matters, demonstrating strong technical expertise and efficient case handling. Clients praise clear, timely communication, proactive case management, attention to detail and speedy progress. Valued soft skills include professionalism, patience, friendliness, empathy and approachability; teams are described as supportive, calm under pressure, responsive and reassuring, making stressful transactions smoother and providing trust and confidence throughout.

Clear communication
Responsive team
Professional service
Helpful guidance
Efficient process
Friendly staff
Proactive support
Kept informed
Stress‑relieving
Knowledgeable advisors

ReviewSolicitors Review List

Profile image of Dale

Dale

Personal Injury

Henna khan dealt with my accident at work

Couldn't recommend TBI any more than possible . They made the whole process easy and simple with every question I asked it was responded promptly and professionally. My solicitor was henna khan Hartlepool / Cleveland. She kept my in the loop through every step of my claim . Would totally recommend

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Henna and the team!

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Dean

Personal Injury

Defence of Fundamental Dishonesty allegation

I was let down by a previous solicitor recommended to me by my insurance company after a road traffic collision. Through negligence on various parties behalf I was accused of Fundamental Dishonesty and threatened with court action from an insurance company. Kay from the Hartlepool office looked at my case and appointed a barrister to represent us in court. We won our case and the accusations dropped. Kay also retrieved any costs owed to us from the other insurance company. I cannot thank Kay and TBI enough for the help and support I was given during this very stressful time.

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A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a lovely review. We are delighted that you had a good experience with us. I will pass your comments over to Kay and the team.

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neil

Personal Injury

white finger claim

Helen really made it easy for me and took most of the stress away by being very professional . she was very nice and easy to deal with . thank you so much Helen .

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Other Reviews

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Keith Cooke

Keith

Looked after me for my Asbestos claim first class service kept me informed right to a successful ending

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Gill

Personal Injury

Gill

I would like to thank Adrianne Harris of Tilly Bailey & Irvine for dealing with my accident claim so thoroughly and the appointments to see various medical consultants and gain written information and advice to go forward with my claim which has now concluded successfully. Thank you G Smith

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Adrienne and the team!

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Barry

Personal Injury

Barry

Superb service and attention from the company. Communication was first class. Couldn't fault it. With a special Mention for Adrienne. Perfect customer relationship. Thank you.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Adrienne and the team!

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Claire

Personal Injury

Claire

Fantastic service from start to finish with Amy. She should great empathy in the trauma I suffered from my accident and was a great advocate in getting the best outcome for me!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Amy and the team!

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Scott

Personal Injury

Scott

Dealt with Adrienne Harris who provided a seamless and efficient service throughout. Would definitely recommend this company's services.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Adrienne and the team!

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Reviews

4.5 /5 1314 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Tilly Bailey & Irvine LLP

The firm specialises in conveyancing, mortgages, remortgages, probate, family and court-related matters, demonstrating strong technical expertise and efficient case handling. Clients praise clear, timely communication, proactive case management, attention to detail and speedy progress. Valued soft skills include professionalism, patience, friendliness, empathy and approachability; teams are described as supportive, calm under pressure, responsive and reassuring, making stressful transactions smoother and providing trust and confidence throughout.

Clear communication
Responsive team
Professional service
Helpful guidance
Efficient process
Friendly staff
Proactive support
Kept informed
Stress‑relieving
Knowledgeable advisors

ReviewSolicitors Review List

Profile image of Ken Richardson

Ken Richardson

Housing & Property

Conveyance team.

Over the past couple of months I had Tilly Bailey&Irvine dealing with the sale/buying my house, they were very professional and attentive to my needs, my main Conveyancer was Alison Wilson she answered all of my questions and kept me fully updated, to aid a smooth transition, gave to say a big thankyou👍

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Mr kaleem

Verified
Housing & Property

Excellent service

Recently purchased our house using TBI Law's team. They have great Legal knowledge and competent services. Special Thanks to Leanne Scott for supporting throughout the process. would recommend 100%.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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TOBY J

Verified
Housing & Property

House sale and purchase

Easy to contact, explained every question, always available

Legal experts tagged in
this review

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Mrs K Williams

Verified
Housing & Property

House sale

Very pleased with the service received from Kelly Levoir’s team at the Stockton office. Frankie kept a cool head in a tricky transaction. Would use them again.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Stephen gowland

Verified
Housing & Property

Guided us through a sale and purchase

Not a simple purchase, but dealt with effectively and professionally by Chelsea Bailes, Lucy and Frances. Always friendly when speaking to them and easy to get hold of them in the Stockton office. Thanks again for helping us secure our dream home.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Other Reviews

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Steve Hollins

Housing & Property

Steve

Very happy with Maria Northrop and her team who helped me sell my house

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Vicky Macdonald

Housing & Property

Vicky

Michelle Collins’ Team, based at the Hartlepool Office, supported us with both the purchase and sale of properties recently and we truly could not thank them enough for their expertp

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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cosmin galea

Housing & Property

cosmin

⭐⭐⭐⭐⭐ I would highly recommend Tilly Bailey & Irvine LLP for conveyancing. I recently used their services for the purchase of my new home, and I was extremely happy with the support and professionalism I received throughout the whole process. A special thank you to Julie Brightman and Michelle Collins for their hard work, patience, clear communication and guidance. Buying a property can be a stressful experience, especially when there are many checks and deadlines involved, but they helped make the process much smoother and kept everything on track until completion. I really appreciate the time and effort they put into my case and I would happily recommend Tilly Bailey & Irvine LLP to anyone looking for a professional and reliable conveyancing team. Thank you again for your excellent service.

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Laurence Wharton

Housing & Property

Laurence

I think solicitors tend to get a bad rep when it comes to buying & selling houses, but I could not recommend TBI highly enough, they have been so quick to respond to enquiries and were always on the end of the phone, everything was turned around in good time. Sophie and Rebecca have been great, thank you!

A representative from Tilly Bailey & Irvine LLP responded to this review

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to the team who will be very pleased to hear this!

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Jonathan Peebles

Jonathan

Fantastic Maddison kept me informed every step of the way brilliant service highly recommend thank you

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us. I will pass your comments over to Maddison and the team who will be very pleased to hear this!

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